Comments
Take them to the consumer court. Mohinder
EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI IS A FRAUDULENT COMPANY I HOPE
I bought a EPSON T13 Printer in 2011. Within few weeks o[censored]sage the Printer was not printing Magenta was not working. I placed a complaint with EPSON and that was forwarded to EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI.
I service person from EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI came to my site and inspected the Printer and was not able to rectify. He said that the PRINTER HEAD will be replaced. This was done on July 13th, 2011. I made several Phone Calls to this EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI, afterwards and they gave me the reply that the Printer Head has not arrived and they will replace it soon.
BUT NOW MORE THAN ONE YEAR HAS PASSED AND THE EPSON T13 PRINTER HEAD HAS NOT BEEN REPLACED YET ( TODAY IS 17TH JULY 2012).
Iam herewith attaching the service card which the EPSON Service Eng has given me as my copy.
PEOPLE PLEASE DONT BUY ANY EPSON PRINTERS. THEY ARE WASTE AND THEY INTEND TO CHEAT OUR PEOPLE. THE SERVICE AND WARRANTY ARE JUST FRAUD AND THE COMPANY DOESNT BOTHER TO SERVICE IT ATLEAST.
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I bought a EPSON T13 Printer in 2011. Within few weeks o[censored]sage the Printer was not printing Magenta was not working. I placed a complaint with EPSON and that was forwarded to EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI.
I service person from EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI came to my site and inspected the Printer and was not able to rectify. He said that the PRINTER HEAD will be replaced. This was done on July 13th, 2011. I made several Phone Calls to this EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI, afterwards and they gave me the reply that the Printer Head has not arrived and they will replace it soon.
BUT NOW MORE THAN ONE YEAR HAS PASSED AND THE EPSON T13 PRINTER HEAD HAS NOT BEEN REPLACED YET ( TODAY IS 17TH JULY 2012).
Iam herewith attaching the service card which the EPSON Service Eng has given me as my copy.
PEOPLE PLEASE DONT BUY ANY EPSON PRINTERS. THEY ARE WASTE AND THEY INTEND TO CHEAT OUR PEOPLE. THE SERVICE AND WARRANTY ARE JUST FRAUD AND THE COMPANY DOESNT BOTHER TO SERVICE IT ATLEAST.
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+91 80 3051 5000
12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor, Bangalore, Karnataka, India - 56000
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epson printers — very poor services applied, Worst customer satisfaction, fraud information about the product
Epson services groups and sales distributors are not providing the better service.Our Firm got the worst services from the epson services centres .
Many people dealing with epson printer product gave as the fault information.
For the past 2 years they have wasted a plenty of time and money of our Firm.
No beeter dustomer support on phone.
Please do change the poor attitude service departments.