[Resolved] Ezeego1 — No Refund | |
Booked tickets through www.ezeego1.com, PNR was generated and sent, but one day before departure when i went to collect paper ticket, i get to know the ticket is cancelled and i should check with ezeego for the reason of cancellation and the refund. Checked with their customer care - Got no reason for cancellation and an answer that fill the form for cancellation of ticket then you'll get the refund which is amount 25,000INR (for international flight). after21 days. It's a fraud company- please guide me how to file a case against them and get my money back. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I had booked ticket using ezeego1 on 22.11.2007 from cochin to mumbai of indigo airlines. At that time i supposed to get 1699 as my cash back by using ICICI Platinum card. Yet know am struggling for that amount, their top management are not ready to had a talk on this, and their lower levels are not working properly. Am frustrated and planning to move into court.
Help me out.
Help me out.
HI,
I AM MANISH AGRAWAL AND PAYING THE PENALTY FOR BOOKING AN AIR TICKET THROUGH EZEEGO1.COM. I HEARD COX AND KINGS IS BEHIND THIS SITE. HOW CAN SUCH A EFFICIENT TRAVEL COMPANY DO THIS KIND OF VENTURE. THUS I SUGGEST EVERYBODY TO BE CAUTIOUS ABOUT COX AND KINGS ALSO.
I had booked an air ticket with reference number EZR[protected]/A from HYDERABAD to BHUBANESWAR on 16th DECEMBER.
DUE TO SOME UNAVOIDABLE REASONS I COULD TRAVEL ON 21 DEC 2007 WITH THIS TICKET AND TRIED TO CANCEL THE SAME THOUGH KINGFISHER AIRLINES, BUT THEY SAID THAT AS I HAVE CROSSED THE 4 HOURS DEADLINE, THEY CAN'T CANCEL IT. THEY SUGGESTED TO BE A 'NO SHOW' AND ATLEAST THE TAXES WILL BE REFUNDED IN THAT CASE. I CONFIRMED THE SAME WITH EZEEGO1 CUSTOMER CARE GUY (VAIBHAV) WHO TOLD ME YES THE TAXES WILL BE REFUNDED TO ME IN 21 DAYS. I PLACED A CANCELLATION REQUEST ON THE SAME DAY. SINCE THEN I HAVE BEEN CALLING THESE GUYS REGULARLY AND THEY KEEP SAYING THAT REFUND WILL BE DONE IN NEXT 72 HOURS. BUT NO USE. LAST SOMEBODY NAMED JAGDISH SAID IT WILL BE DONE WITHING 7 DAYS BUT AGAIN NOTHING HAPPENED.
CAN SOMEBODY SUGGEST ME WHAT TO DO AS THERE CUSTOMER SERVICE IS NOT HELPING.
Regards,
Manish
I AM MANISH AGRAWAL AND PAYING THE PENALTY FOR BOOKING AN AIR TICKET THROUGH EZEEGO1.COM. I HEARD COX AND KINGS IS BEHIND THIS SITE. HOW CAN SUCH A EFFICIENT TRAVEL COMPANY DO THIS KIND OF VENTURE. THUS I SUGGEST EVERYBODY TO BE CAUTIOUS ABOUT COX AND KINGS ALSO.
I had booked an air ticket with reference number EZR[protected]/A from HYDERABAD to BHUBANESWAR on 16th DECEMBER.
DUE TO SOME UNAVOIDABLE REASONS I COULD TRAVEL ON 21 DEC 2007 WITH THIS TICKET AND TRIED TO CANCEL THE SAME THOUGH KINGFISHER AIRLINES, BUT THEY SAID THAT AS I HAVE CROSSED THE 4 HOURS DEADLINE, THEY CAN'T CANCEL IT. THEY SUGGESTED TO BE A 'NO SHOW' AND ATLEAST THE TAXES WILL BE REFUNDED IN THAT CASE. I CONFIRMED THE SAME WITH EZEEGO1 CUSTOMER CARE GUY (VAIBHAV) WHO TOLD ME YES THE TAXES WILL BE REFUNDED TO ME IN 21 DAYS. I PLACED A CANCELLATION REQUEST ON THE SAME DAY. SINCE THEN I HAVE BEEN CALLING THESE GUYS REGULARLY AND THEY KEEP SAYING THAT REFUND WILL BE DONE IN NEXT 72 HOURS. BUT NO USE. LAST SOMEBODY NAMED JAGDISH SAID IT WILL BE DONE WITHING 7 DAYS BUT AGAIN NOTHING HAPPENED.
CAN SOMEBODY SUGGEST ME WHAT TO DO AS THERE CUSTOMER SERVICE IS NOT HELPING.
Regards,
Manish
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+91 22 6730 9400
+91 98 6756 5900 (Customer Care)
+91 22 6196 8888
Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
Kind Regards,
Ezeego One Team.