[Resolved] Ezeego1.com — Ezeego1.com is not refunding the amount refunded by bus operator and travel partner
Hyderabad, Andhra Pradesh, Andhra Pradesh, India
I have booked following 2 bus ticket from Hyderabad to Nagpur yesterday, now when I have cancelled the ticket then I have been told by ezeego1 that I would not be able to get any refund because of the term and conditions they have.where in eticket it is mentioned that I'll get the refund after 10% deduction.
-Hyderabad to Nagpur Saturday, January 26, 2013
-Ezeego1 complaint Reference Id - 1-51851
-redBus ticket - TF2U55295839
-Sree Kaleswari PNR - SKBRS[protected]
As per discussion with Red bus and sree kaleshwari travels representatives, the bus operator cancellation policy will be applicable and amount should be refunded to the customer.
Now this amount should be refunded back in my account, how ezeego1 can have their own policy to gulp the money belongs to a customer.
Complaint marked as Resolved
Ezeego1 customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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