Comments
I have ordered for 1 handbag from a website called as www.fashionandyou.com. I made the entire payment but initially received the cheapest product. Then after making calls I was told that the product will be not be refunded or replaced.Even after expressing my severe dis-interest in shopping with them they very arrogantly replied sorry to me. Even when I warned them of taking this issue to consumer forum the reply was " No problem at all, please go ahead" and here I am seeking justice.
I should say that this is my most disappointing experience in my online shopping.
Fashio and you is a cheat...i bought order no[protected]
I should say that this is my most disappointing experience in my online shopping.
Fashio and you is a cheat...i bought order no[protected]
Dear Reeman,
Greetings from fashionandyou.com !
We apologize for the inconvenience caused to you. Based on your concern, we would like to inform you that we have initiated the return against your product and the same will be picked in 2-3 business days. Please be rest assured that the process will be expedited and as soon as we receive the product back in our warehouse the refund will be processed in your bank account.
We would request you to please share the following bank details, so that we may get the refund processed.
1) Beneficiary Name :-
2) Bank account Number :-
3) Bank Name :-
4) Bank address :-
5) Bank IFSC code :-
6) Account Type :-
We once again apologize for the inconvenience caused to you and look forward to serve you better in future.
We appreciate your patience and understanding in this regards.
For any further assistance you can call us at +[protected]:00AM till 9:00PM or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com
Greetings from fashionandyou.com !
We apologize for the inconvenience caused to you. Based on your concern, we would like to inform you that we have initiated the return against your product and the same will be picked in 2-3 business days. Please be rest assured that the process will be expedited and as soon as we receive the product back in our warehouse the refund will be processed in your bank account.
We would request you to please share the following bank details, so that we may get the refund processed.
1) Beneficiary Name :-
2) Bank account Number :-
3) Bank Name :-
4) Bank address :-
5) Bank IFSC code :-
6) Account Type :-
We once again apologize for the inconvenience caused to you and look forward to serve you better in future.
We appreciate your patience and understanding in this regards.
For any further assistance you can call us at +[protected]:00AM till 9:00PM or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com
Pathetic service.
I purchased an item of 1800 bucks and after a month the product delivered totally different from what they showed. Fabric was just like cheapest piece of cloth available in the lower level market. No return policy. And bad customer care services.
It's advisable not to purchase any thing from this site.
I purchased an item of 1800 bucks and after a month the product delivered totally different from what they showed. Fabric was just like cheapest piece of cloth available in the lower level market. No return policy. And bad customer care services.
It's advisable not to purchase any thing from this site.
Dear Deepika,
Greetings from fashionandyou.com !
We apologize for the inconvenience caused to you. Based on your concern, we would request you to please share the order details against which you have received the product, so that we may check and assist you accordingly.
We once again apologize for the inconvenience caused to you and look forward to serve you better in future.
We appreciate your patience and understanding in this regards.
For any further assistance you can call us at +[protected]:00AM till 07:00PM or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com
Greetings from fashionandyou.com !
We apologize for the inconvenience caused to you. Based on your concern, we would request you to please share the order details against which you have received the product, so that we may check and assist you accordingly.
We once again apologize for the inconvenience caused to you and look forward to serve you better in future.
We appreciate your patience and understanding in this regards.
For any further assistance you can call us at +[protected]:00AM till 07:00PM or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com
My order number[protected] and ID [protected]@gmail.com .The order was booked on 02.01.16 but not yet delivered .Kindly help .
My order number[protected] and ID [protected]@gmail.com .The order was booked on 02.01.16 but not yet delivered .Kindly help .
My order# is[protected], I ordered 2 kurtis on 3rd Jan 2016 till now I have not heard anything about it. I am trying to reach out to Fashion and you customer care continuously (I would say pathetic customer care service). Every time I have received the same reply so far that they do not procure goods with them and they have already escalated my issue to the concerned department and they are looking into my order's delay issue on priority. I don't know what exactly going on with this site this is not the 1st time I am ordering something from them. This time I believe they are not taking any e-mail, reviews seriously and they do not have fear of loosing their reliable customers. I have already made the payment. Not sure if I will get my order or not. Literally pissed off from their customer support representatives who only believe in copy paste and do not even read, check customers responses and issue. Very illiterate staff.
I ordered a product on 25nov 2015..and after confirmation order got canceled without any information..still waiting to get my money back! I make hundred calls but again the response "we had a technical issues and we are trying to rectify it as soon as possible". Today is 25jan 2016 m still waiting they refund the amount !! I don't trust this site anymore..I hate it literally!!!
My order#[protected] is still pending. Fashion and you sent me an e-mail that they dispatched one product out of 2 on Jan 23rd and till now there is no update on my order which was ordered on Jan 3rd 2016. This website is no more good to order anything online. I believe they started cheating on their customers now a days. I am extremely disappointed with their service.
I have ordered T shirt in November 2015 which I never received hence, many follow ups were done, later cancelled again waiting for amount to be back. Fashionandyou is worst experience.., .please don't order anything from Fashionandyou.
Order # for above complaint #[protected]
Please don't show at FashionandYou...their quality is really BAD. When we return the product, they neither give you a store credit NOR refund your money. Please don't fall a PREY to them.
Customer service is pathetic and when you write emails they behave like they don't understand English. Basically you are asking when you will receive a refund and they talk about something else. BIG FRAUD SITE
Customer service is pathetic and when you write emails they behave like they don't understand English. Basically you are asking when you will receive a refund and they talk about something else. BIG FRAUD SITE
Fashionandyou is a big cheat company. Try to stay away from them. First they shipped defective product for my order:[protected] in dec last year. It was a pair of girls leggings having atleast 10-15 cuts all over and badly damaged. I don't know what kind of quality mechanism they have. I sent the product back and waiting for refund since last 3 months. Wrote several emails and made many phone calls and they always promise to refund in 2-3 days but it never happens.
I have lost my money to faishonandyou but want to advice everyone who reads this to stay away from rhis website.
I have lost my money to faishonandyou but want to advice everyone who reads this to stay away from rhis website.
Don't ever expect your refund back. They are fraud. I have returned my product 2.5 months back but didn't get my refund. First of all they told that refund was not generated for the product, then I have shown them that they themselves have generated the refund, then they started making story that you have not returned the product. I have shown them the return acknowledgement slip. After this they are not responding. I Had done 100s of mails, calls, msgs but all in vain. Worst service ever seen. There customer service is pathetic, they won't respond to the mails.
Fashion and You is a fraud site..They are master in forgery and sell fake products..I had ordered my product ..i found the quality is not good and returned the product and they dint give me cashback..they gave me credit ..i ordered product and they told its not available at the last moment and after chasing for more than 2 months they told they will refund money to my account ..they have not done yet after last 3 months follow up...I advise all please stay away from this fraudsters..I am filing a complaint in consumer court.
Hello. I have been shopping with fashion and you for a while now and apart from a few hiccups now and then, I quite happy with their products and service. The products I received were as the ones shown online, and the quality was also good. Only once have I faced the issue of a wrong product being sent. Other than that one time, I am happy with the service. Yes, when you call them, there is a long wait...hope this can be improved.
I hope the other customers have their grievances rectified and do give Fashion and you another chance.
Thank you.
I hope the other customers have their grievances rectified and do give Fashion and you another chance.
Thank you.
I'm very dissapointed from F n Y service coz ive complained about my deffected product that the suit has many holes and is damaged but there s like no one has time to solve my issue. Ive call n mail them several times. They were just saying that the pickup will be done in 4 to 5 days..but No pickup no refund...nothing happend n Im still just waiting waiting n waiting for a long long time. What more can i do..???😢😢 Plzzz help...!!
Cee Bee's reply, Aug 10, 2016
don't expect them to refund your money after you return the product. They have not refunded me after 5 months. Fashionandyou.com is a fraud site. customers beware.
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No refund provided so far. No customer care no. Was provided with broken wall shelves. They kept me on hold for over 10 minutes and no one replied. Just get auto response from customer support. And on asking about refund status there is no response.
Order no.[protected]
And[protected]
Order no.[protected]
And[protected]
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
Greetings from Fashionandyou.com !
We apologise for the inconvenience caused to you. We would like to inform you that as per company policy all our products undergo a rigorous quality check (QC) before leaving the warehouse. Hence, as per our telephonic conversation we regret to inform that we are unable to supply order #[protected] due to supply shortage from vendor and we didn't have further stock for the same, therefore to avoid any further inconvenience to you the same has been cancelled.
Refund for your order will be processed in the same account from which you have made the payment within 2-3 working days. Also, we are crediting a voucher of worth Rs 250/- to your fashionandyou account as a token of apology against cancelled order.
We appreciate your patience and understanding in this matter and apologise for the inconvenience caused to you.
For any further assistance, please reply to this email or call us at +[protected] any day of the week between 9AM to 9PM.
Best Regards,
Team - Fashionandyou.com
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