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Fashion And You Complaints & Reviews

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Last updated Sep 16, 2022
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

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Fashion And You reviews & complaints page 8

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Fashion and you is a big fraud and irresponsible online shopping website. They sell you cheap products with alluring pictures on their site. When you return the product, they never return your money.
My order #[protected] was received by them almost 3 weeks back, and everytime i call them for refund, they escape by saying that the issue will be forwarded to the concerned team.
I have given up hope on getting back my refund, but i will definitely keep warning others to use trustworthy websites for shopping online rather than cheaters like fashionandyou.
Worst online shopping experience with you guys. Have some shame and return my money.
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    I placed an order for purchase of one georgette suit with dupatta vide order no[protected] the same was delivred on 16/02/2016 and payment of rs 1034/= was made to the courier. Now the material of the product was not as per quality the same was returned on 17/02/2016 vide receipt no awb: fny 0048530.And inspite of many reminders telephone calls the refund amount is not credited to my account . My account details are: account no : [protected] bank of india, vijaynagar branch, amritsar ifsc code : bkid0006303. My mobile no [protected]. Please credit the refund amount at the earliest= vijay mehra h. No 37 d1 lane no 4, hukam singh road, amritsar-143001
    Fashion And You customer support has been notified about the posted complaint.
    Hi,
    I am trying to return a product i bought from fashion and you. as per their return policy i have mailed them the issue stating the return. but have not received any response from them.
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      This is one of the pathetic & worst experience. In context to my order ID

      [protected], for which they took around 3 months to pick it as return despite several calls, moreover I am still lurking for my refund for which no initiative is shown from their end. I have made n number of calls, added to this is their poor & highly rustic, lame & rude customer care executive.

      Nonetheless my several mail are left unanswered...
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      I have been sending mails several time regarding a return of goods but no 1 is responding
      Order number[protected]
      [protected]
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        I want to tell everyone that do not buy anything from fashion and you. They do not deliver their product. Their offers are fake.

        I have ordered some kurtis from fashion and you. The order number is[protected]. I have paid in advance. Now they are saying that the order is confirmed but not delivering the order. Every time they forward my mail to the concerned department.

        Greetings from fashionandyou.com!
        br...
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        Please help my refund against order numbers:[protected]lookslady printed orange khadi silk dress) and[protected]:georgette suit with dupatta and lining are pending since two months.

        I am writing to them daily and calling every day they are saying please send us the courier receipts. although i have sent them 100 times already.
        It is quite frustrating. please help me.
        Fashion And You customer support has been notified about the posted complaint.
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          I have mailed fashionandyou team to refund my credit points in my bank account as one of the customer care executive asked me to. i did the same way and its not allmost 2 month, and they have still not refunded my money and everytime i call to customercare, they says they have already proccessed it and i shall get it in next 5 days. but i have never get any money in my account till today. date on which i sent mail to customer care id is 12th may 2016
          Fashion And You customer support has been notified about the posted complaint.
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            I have ordered a saree cost 5700 and received defected saree and they said they will not return used item but I had not used this item how can I keep a defected saree in full price if not return pls give m half money I purchased this item for my sister's marriage now how can I wear it i had given it to tailer he said this is defected what can I do I hadn't used this if they not return this return my half money to purchase other saree or send me other
            Fashion And You customer support has been notified about the posted complaint.
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              Order no.[protected] was placed on 5th june’16 and till date after doing many follow-ups on emails i have not received the product (Bansri sunaina necklace).
              Every time i just receive a standard reply from the customer care department that they have escalated the matter to the concerned department and they are working on it.
              I don’t know that how much time they will take to deliver the product, so today (26th june’16) i have asked them to refund my money (Rs.500) to my bank account.

              Please help so that they will immediately refund my money now.
              Fashion And You customer support has been notified about the posted complaint.
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                I ordered 'Metroz Pink Georgette Embroidered Anarkali Salwar Suit With Dupatta'
                [protected]/06/2016 22:39 1 Item Rs. 1410.00/-
                and it got delivered today.
                It is the complete opposite of what it shows in the picture.
                JUST SOOOO MANY MISTAKES. The stitching is horrible. Everything is out of line. I paid Rs.1410/- on this load of crap! The embroidery is totally not matching. The sizes of the the work on the sleeves and borders are different. It is a complete disaster!

                I called their "customer care" which seems to just not CARE about who is calling them! For about 20 to 30 minutes I am on the line and no one answers! My balance got cut about an additional 40 bucks. Their return policy is to return the product within 24 hours! If they don't friggn answer my call how on earth am I supposed to return it within 24 hours! I paid so much for the dress and on top of that had my balance cut just so that they don't answer my call! Plus they wont even return the shipping cost and only the dress cost! which makes me at a total loss of Rs. 75/- up to now which will increase because of my need to call them and their "customer care ethics" of not answering my call!

                I tried emailing them twice on their so called customer support email id. But my email does not reach their id and says that it is spam! I mean what the heck! This is the first time I email them and it turns out to be spam!

                I want to return this piece of horrible horrible work and get a full refund immediately!
                Fashion And You customer support has been notified about the posted complaint.
                Hey..

                I have ordered a shoe (women section) and then the show didnt fit. so i returned the product.

                they transferred a very less amount to my credits.

                and now i cannot find my credits in my profile. what the hell is this website. I wanted to order a tshirt now.

                i am disappointed.
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                  I have ordered a product with order id[protected] from fashion and you two months back. Since the product quality was not good, I returned the product. It has been more than a month but I have not yet received the refund. I have been following up with them almost every 2nd 3rd day and everytime I get a reply that they have escalated the issue without giving me details about by when I will be receiving my refund. I have written several emails and made several calls, yet they have not yet refunded. No company takes 1.5 months to refund the money. But fashion and you never gives a satisfactory reply and no refunding my money. They have been causing mental harassment to me since 1.5 months by not returning my money . I have also lost much of time behind this issue in vain.
                  Fashion And You customer support has been notified about the posted complaint.
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                    I returned a bad quality product received from them (Fashionandyou) and was assured of amount refund of the same.

                    I was told they have raised a return request against "order no[protected]".

                    Its been 3 months since am chasing them now. Every time i mail them i get same response as below:

                    "we acknowledge your concern and apologize for the inconvenience cause due to delay. However we are looking into the issue on top priority and your request is already under process, kindly allow us some time regarding the same."

                    And its been 3 months now. And the reply i get is the copy paste of the same mail again and gain..

                    Such pathetic customer service they provide.

                    And i do want to escalate this matter. I wonder how many such people they are duping. We need to file a case against such cheating practice.

                    Anyone else faced issues with them (Write back to me). Am willing to file a consumer case against them.
                    Fashion And You customer support has been notified about the posted complaint.
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                      I place a order with fashionandyou order number[protected] on 17 /03/16 there are two items and payment was made online (prepaid)
                      1 meson women's bhagalpuri half and half print sari which i never received and
                      2 ethnic for you chinku and black bhagalpuri spree which is returned on 3rd april after so many return request, total amount was rs997 but no refund till now i keep on calling and mailing them but they always make fake promises to wait till next week refund will be made please give some time and agents are very rude always same excuses due to technical error payment is not refund and we can't see status of refund.details of company
                      fashionandyou
                      smile campus plot no 241, udyog vicar phase 1 gurgaon haryana 122016
                      contact no [protected]
                      my details
                      rohit yadav
                      [protected]@gmail.com
                      [protected]
                      +1 photos
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                        I have made an order from fashion nd you on 14April 2016 vide Order Number:[protected] Payment Mode : PAYUNB (prepaid). But i have not received the material till date; i already informed FNY over telephone(+[protected] several times about that but every time they told that refund will be made within 5-7 days. But till date i have not received the refund amount. I also emailed them couple of times but the same reply...i wanna attach a reply email they sent me on 27may'16.

                        ((Fashion And You

                        May 27 (12 days ago)

                        to me


                        Dear Tulika,

                        Greetings from Fashionandyou.com !
                        Thank you for your email. Based on your query, we would like to inform you that we are almost done with all the processes to be performed on the undelivered order and now your refund will be done within 5-7 working days. We request you to wait for the same.

                        For any further assistance, please reply to this email or call us at +[protected] between 10AM to 7PM (Monday to Saturday).
                        Best Regards,
                        Customer Support Team,
                        Fashionandyou.com
                        India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF.))
                        Please help me
                        Tulika Saikia
                        Fashion And You customer support has been notified about the posted complaint.
                        Jun 09, 2016
                        Updated by Tulika_saikia
                        Still no information received from fashion and you regarding my complain.
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                          Dear fashion and you,

                          Reference order no:[protected] and[protected]

                          We have not received any refund or cancellation for my purchase which was wrongly dispatched to some other place due to your system issue.

                          The order was confirmed by you and its shipping address was as below:

                          Shipping information : qtr. No. - k3/16, h. S. Road, telco colony, dist - east singhbhum
                          Ms. Sonal...
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          The worst website i have ever shopped .. its been two months still the refund is not done .. i really wanna know as to why take so long .. i have called the customer care and every time they say it will be done is 3 -5 working days and now its been 2 months - this is the order no :[protected] placed on 31/03/2016 and the same was returned within 3 . .. the product was cancelled and no notification was also done . customer service is really bad no proper response from them . dont know as to why these website actually exist.. i really want to know what are they doing with my money .
                          Jun 2, 2016
                          Complaint marked as Resolved 
                          they need to refund my money which more than 2 months pending, , the company has not mailed or called untill date, , , every time i call up customer care i dont get a proper response from them ..kindly request you to take necessary actton to get my money back
                          Fashion And You customer support has been notified about the posted complaint.
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                            Hi
                            dear sir on 23 of march i have return the product ( order number is[protected] of amount Rs 799, and they asked me my bank details and i have sand them all the details, but till now i haven't receive the amount in my bank account, i have call them so many times but they try to avoid me every time so many time i have told them that plz credit this amount in my fashion and you account but every time they that they have some technical problem thets whey they can't credit. and one of the floor supervisor he is very rued his name is jai prakash i have asked him to transfer my call to you manager Mr pawan but every time he told me that he is not available and disconnect my call
                            now i am very helpless plz help me to get my money return

                            THANK YOU
                            MORIN ELLIOTT
                            Fashion And You customer support has been notified about the posted complaint.
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                              Dear sir, i purchased one lehnga from fashion and you .com, first of all the product was not same as shown in the picture so i returned the product on 12 may and have send the acknowledge slip and other details to the concerned company, but despite of several reminders they havn't refunded my money yet. according to their policy they will return the money in 15 days, and their response system is also very weak.
                              Kindly take some actions for the same.
                              +1 photos
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                                Hi Fashion and you,

                                I ordered kurtis from your store through online mobile application. As I am not feeling good for the material. I like to return the product. In mobile app, I am not able to find return option. Kindly help me to reach out this asap. I got my dresses by evening of (26 may) through ecom express.

                                Details:
                                Order id:[protected]

                                I have drafted mail by may 26 regard the return of products. Still now (may 30) i wouldn't get any replies.Kindly look asap.

                                Even customer care number doesn't exist in office time also.
                                Fashion And You customer support has been notified about the posted complaint.
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                                  Very bad experience.

                                  Return - size doesn't fit - order no[protected]

                                  Have purchased 3 shirts. Returned due to size not fitting. Have been writing mails for refund. The only thing i get is a standard mail saying we sincerely apologize for delay in refund, we would like to inform you that we have forwarded your refund details to our concerned department, the same would be done at the earliest.

                                  The 1st email was sent of 27th april and i am still awaiting my refund. It been month and more than 15 emails have been exchanged but no refund

                                  Really disappointed with the treatment, that i have to send so many mails for my own money.

                                  I expect the reply and refund in my account immediately.

                                  Would request if anybody can suggest with whom should i communicate to get my money back.
                                  Fashion And You customer support has been notified about the posted complaint.
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