Claimed

Fashion And You Complaints & Reviews

1.9
Last updated Apr 29, 2023
Complaints 581
Resolved
193
Unresolved
388
Quick Links
Statistics
Share
Contacts

File a complaint to Fashion And You

Having problems with Fashion And You?

File a complaint and get it resolved by Fashion And You customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Fashion And You
Customer Service Contacts

Fashion And You Phone Numbers

Phone
+91 124 490 9400
81
86
+91 124 412 5000
33
58

Fashion And You Website

Fashion And You Head Office Address

Smile Campus, Plot Number 241, Udyog Vihar Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

Fashion And You reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Ketaki D
from Nagar, Rajasthan
Report
Copy

Address:411021
Website:ww.fashionandyou.com

I have ordered for products from a website called as www.fashionandyou.com. i made the entire payment but i received the product with cheapest quality. I returned this product immediately and chasing this refund since last 6-7 months.
Dropping emails and calling them for refund.
Now after making not less than 50 attempts to reach them i was told that they are working on the refund and its in the process.
Even when i warned them of taking this issue to consumer forum the relpy was "no problem at all, please go ahead".

I should say that this is my most disappointing experience in my online shopping spree of 5-6 yrs.

To all those who are shopping with please stop doing it right away or some day or the other you are going to face the similar or even bigger problems. Its only because of such fraudulent companies many genuine websites are facing problem in india since people are losing their faith in online shopping.
Fashion And You customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Solanki Sachin
    from Pune, Maharashtra
    Report
    Copy

    Address:Pune, Maharashtra, 411014
    Website:fashionandyou.com

    I purchased one dress for my sister like two months ago from fashionandyou, hearing that site has good material and my friend had some credits as well. But little did i know the product i bought were not upto mark. So i returned it, but the refund for that dress is still pending. I have called fashion and you customer care hundreds of time and all i hear from them is the refund will get processed in a week, there is some problem doing refund because i have used so called their own credits.
    Fashion And You customer support has been notified about the posted complaint.
    Aug 23, 2016
    Updated by Solanki Sachin
    Order details:
    Order ID :[protected]
    vida red dress
    1100 bucks
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sa5Ma
      Report
      Copy

      Website:www.fashionandyou.com

      Fashion and you is a big fraud and irresponsible online shopping website. They sell you cheap products with alluring pictures on their site. When you return the product, they never return your money.
      My order #[protected] was received by them almost 3 weeks back, and everytime i call them for refund, they escape by saying that the issue will be forwarded to the concerned team.
      I have given up hope on getting back my refund, but i will definitely keep warning others to use trustworthy websites for shopping online rather than cheaters like fashionandyou.
      Worst online shopping experience with you guys. Have some shame and return my money.
      Fashion And You customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vijay k mehra
        from Kanpur, Uttar Pradesh
        Report
        Copy

        I placed an order for purchase of one georgette suit with dupatta vide order no[protected] the same was delivred on 16/02/2016 and payment of rs 1034/= was made to the courier. Now the material of the product was not as per quality the same was returned on 17/02/2016 vide receipt no awb: fny 0048530.And inspite of many reminders telephone calls the refund amount is not credited to my account . My account details are: account no : [protected] bank of india, vijaynagar branch, amritsar ifsc code : bkid0006303. My mobile no [protected]. Please credit the refund amount at the earliest= vijay mehra h. No 37 d1 lane no 4, hukam singh road, amritsar-143001
        Fashion And You customer support has been notified about the posted complaint.
        Hi,
        I am trying to return a product i bought from fashion and you. as per their return policy i have mailed them the issue stating the return. but have not received any response from them.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SumeghaK
          from Kanpur, Uttar Pradesh
          Report
          Copy

          Refund of my order

          Address:208014
          Website:fashionandyou.com

          This is one of the pathetic & worst experience. In context to my order ID

          [protected], for which they took around 3 months to pick it as return despite several calls, moreover I am still lurking for my refund for which no initiative is shown from their end. I have made n number of calls, added to this is their poor & highly rustic, lame & rude customer care executive.

          Nonetheless my several mail are left unanswered...
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          Soumya Aimable
          from Bengaluru, Karnataka
          Report
          Copy

          Address:Bangalore, Karnataka, 560043
          Website:www.fashionandyou.com

          I have been sending mails several time regarding a return of goods but no 1 is responding
          Order number[protected]
          [protected]
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kavitameel
            from Mumbai, Maharashtra
            Report
            Copy

            Order number 200077750

            Address:Gurgaon, Haryana, 122001
            Website:www.fashionandyou.com

            I want to tell everyone that do not buy anything from fashion and you. They do not deliver their product. Their offers are fake.

            I have ordered some kurtis from fashion and you. The order number is[protected]. I have paid in advance. Now they are saying that the order is confirmed but not delivering the order. Every time they forward my mail to the concerned department.

            Greetings from fashionandyou.com!
            br...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            A
            Ambica Thakur
            from Noida, Uttar Pradesh
            Report
            Copy

            Address:New Delhi, Delhi, 110045
            Website:www.fashionandyou.com

            Please help my refund against order numbers:[protected]lookslady printed orange khadi silk dress) and[protected]:georgette suit with dupatta and lining are pending since two months.

            I am writing to them daily and calling every day they are saying please send us the courier receipts. although i have sent them 100 times already.
            It is quite frustrating. please help me.
            Fashion And You customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              manaapatel
              from Delhi, Delhi
              Report
              Copy

              Address:New Delhi, Delhi, 411054
              Website:www.fashionandyou.com

              I have mailed fashionandyou team to refund my credit points in my bank account as one of the customer care executive asked me to. i did the same way and its not allmost 2 month, and they have still not refunded my money and everytime i call to customercare, they says they have already proccessed it and i shall get it in next 5 days. but i have never get any money in my account till today. date on which i sent mail to customer care id is 12th may 2016
              Fashion And You customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                ishita29
                from Mumbai, Maharashtra
                Report
                Copy

                Address:Gurgaon, Haryana, 229001
                Website:fashionandyou.com

                I have ordered a saree cost 5700 and received defected saree and they said they will not return used item but I had not used this item how can I keep a defected saree in full price if not return pls give m half money I purchased this item for my sister's marriage now how can I wear it i had given it to tailer he said this is defected what can I do I hadn't used this if they not return this return my half money to purchase other saree or send me other
                Fashion And You customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  niitamehra
                  from Noida, Uttar Pradesh
                  Report
                  Copy

                  Address:New Delhi, Delhi, 110064
                  Website:Fashion and You

                  Order no.[protected] was placed on 5th june’16 and till date after doing many follow-ups on emails i have not received the product (Bansri sunaina necklace).
                  Every time i just receive a standard reply from the customer care department that they have escalated the matter to the concerned department and they are working on it.
                  I don’t know that how much time they will take to deliver the product, so today (26th june’16) i have asked them to refund my money (Rs.500) to my bank account.

                  Please help so that they will immediately refund my money now.
                  Fashion And You customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sakeena Shora
                    from Surat, Gujarat
                    Report
                    Copy

                    Address:122016
                    Website:www.fashionandyou.com

                    I ordered 'Metroz Pink Georgette Embroidered Anarkali Salwar Suit With Dupatta'
                    [protected]/06/2016 22:39 1 Item Rs. 1410.00/-
                    and it got delivered today.
                    It is the complete opposite of what it shows in the picture.
                    JUST SOOOO MANY MISTAKES. The stitching is horrible. Everything is out of line. I paid Rs.1410/- on this load of crap! The embroidery is totally not matching. The sizes of the the work on the sleeves and borders are different. It is a complete disaster!

                    I called their "customer care" which seems to just not CARE about who is calling them! For about 20 to 30 minutes I am on the line and no one answers! My balance got cut about an additional 40 bucks. Their return policy is to return the product within 24 hours! If they don't friggn answer my call how on earth am I supposed to return it within 24 hours! I paid so much for the dress and on top of that had my balance cut just so that they don't answer my call! Plus they wont even return the shipping cost and only the dress cost! which makes me at a total loss of Rs. 75/- up to now which will increase because of my need to call them and their "customer care ethics" of not answering my call!

                    I tried emailing them twice on their so called customer support email id. But my email does not reach their id and says that it is spam! I mean what the heck! This is the first time I email them and it turns out to be spam!

                    I want to return this piece of horrible horrible work and get a full refund immediately!
                    Fashion And You customer support has been notified about the posted complaint.
                    Hey..

                    I have ordered a shoe (women section) and then the show didnt fit. so i returned the product.

                    they transferred a very less amount to my credits.

                    and now i cannot find my credits in my profile. what the hell is this website. I wanted to order a tshirt now.

                    i am disappointed.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aemmy
                      from Delhi, Delhi
                      Report
                      Copy

                      Address:New Delhi, Delhi, 110063
                      Website:FashionandYou.com

                      I have ordered a product with order id[protected] from fashion and you two months back. Since the product quality was not good, I returned the product. It has been more than a month but I have not yet received the refund. I have been following up with them almost every 2nd 3rd day and everytime I get a reply that they have escalated the issue without giving me details about by when I will be receiving my refund. I have written several emails and made several calls, yet they have not yet refunded. No company takes 1.5 months to refund the money. But fashion and you never gives a satisfactory reply and no refunding my money. They have been causing mental harassment to me since 1.5 months by not returning my money . I have also lost much of time behind this issue in vain.
                      Fashion And You customer support has been notified about the posted complaint.
                      what is the status?
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tassy0809
                        Report
                        Copy

                        Address:Bangalore, Karnataka
                        Website:www.fashionandyou.com

                        I returned a bad quality product received from them (Fashionandyou) and was assured of amount refund of the same.

                        I was told they have raised a return request against "order no[protected]".

                        Its been 3 months since am chasing them now. Every time i mail them i get same response as below:

                        "we acknowledge your concern and apologize for the inconvenience cause due to delay. However we are looking into the issue on top priority and your request is already under process, kindly allow us some time regarding the same."

                        And its been 3 months now. And the reply i get is the copy paste of the same mail again and gain..

                        Such pathetic customer service they provide.

                        And i do want to escalate this matter. I wonder how many such people they are duping. We need to file a case against such cheating practice.

                        Anyone else faced issues with them (Write back to me). Am willing to file a consumer case against them.
                        Fashion And You customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          delhiguys
                          from Gurgaon, Haryana
                          Report
                          Copy

                          Address:Gurgaon, Haryana, 122016
                          Website:fashionandyou

                          I place a order with fashionandyou order number[protected] on 17 /03/16 there are two items and payment was made online (prepaid)
                          1 meson women's bhagalpuri half and half print sari which i never received and
                          2 ethnic for you chinku and black bhagalpuri spree which is returned on 3rd april after so many return request, total amount was rs997 but no refund till now i keep on calling and mailing them but they always make fake promises to wait till next week refund will be made please give some time and agents are very rude always same excuses due to technical error payment is not refund and we can't see status of refund.details of company
                          fashionandyou
                          smile campus plot no 241, udyog vicar phase 1 gurgaon haryana 122016
                          contact no [protected]
                          my details
                          rohit yadav
                          [protected]@gmail.com
                          [protected]
                          +1 photos
                          Fashion And You customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tulika_saikia
                            from Delhi, Delhi
                            Report
                            Copy

                            Address:122016
                            Website:fashionandyou.com

                            I have made an order from fashion nd you on 14April 2016 vide Order Number:[protected] Payment Mode : PAYUNB (prepaid). But i have not received the material till date; i already informed FNY over telephone(+[protected] several times about that but every time they told that refund will be made within 5-7 days. But till date i have not received the refund amount. I also emailed them couple of times but the same reply...i wanna attach a reply email they sent me on 27may'16.

                            ((Fashion And You

                            May 27 (12 days ago)

                            to me


                            Dear Tulika,

                            Greetings from Fashionandyou.com !
                            Thank you for your email. Based on your query, we would like to inform you that we are almost done with all the processes to be performed on the undelivered order and now your refund will be done within 5-7 working days. We request you to wait for the same.

                            For any further assistance, please reply to this email or call us at +[protected] between 10AM to 7PM (Monday to Saturday).
                            Best Regards,
                            Customer Support Team,
                            Fashionandyou.com
                            India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF.))
                            Please help me
                            Tulika Saikia
                            Fashion And You customer support has been notified about the posted complaint.
                            Jun 09, 2016
                            Updated by Tulika_saikia
                            Still no information received from fashion and you regarding my complain.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Address:East Singhbhum, Jharkhand, 831004
                              Website:www.fashionandyou.com

                              Dear fashion and you,

                              Reference order no:[protected] and[protected]

                              We have not received any refund or cancellation for my purchase which was wrongly dispatched to some other place due to your system issue.

                              The order was confirmed by you and its shipping address was as below:

                              Shipping information : qtr. No. - k3/16, h. S. Road, telco colony, dist - east singhbhum
                              Ms. Sonal...
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              C
                              cathynumi
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:122016
                              Website:Fashion and you

                              The worst website i have ever shopped .. its been two months still the refund is not done .. i really wanna know as to why take so long .. i have called the customer care and every time they say it will be done is 3 -5 working days and now its been 2 months - this is the order no :[protected] placed on 31/03/2016 and the same was returned within 3 . .. the product was cancelled and no notification was also done . customer service is really bad no proper response from them . dont know as to why these website actually exist.. i really want to know what are they doing with my money .
                              Jun 2, 2016
                              Complaint marked as Resolved 
                              they need to refund my money which more than 2 months pending, , the company has not mailed or called untill date, , , every time i call up customer care i dont get a proper response from them ..kindly request you to take necessary actton to get my money back
                              Fashion And You customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                morinelliott
                                from Mumbai, Maharashtra
                                Report
                                Copy

                                Address:Varanasi, Uttar Pradesh, 221010
                                Website:fashion and you .com

                                Hi
                                dear sir on 23 of march i have return the product ( order number is[protected] of amount Rs 799, and they asked me my bank details and i have sand them all the details, but till now i haven't receive the amount in my bank account, i have call them so many times but they try to avoid me every time so many time i have told them that plz credit this amount in my fashion and you account but every time they that they have some technical problem thets whey they can't credit. and one of the floor supervisor he is very rued his name is jai prakash i have asked him to transfer my call to you manager Mr pawan but every time he told me that he is not available and disconnect my call
                                now i am very helpless plz help me to get my money return

                                THANK YOU
                                MORIN ELLIOTT
                                Fashion And You customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  parul.cme
                                  from Lucknow, Uttar Pradesh
                                  Report
                                  Copy

                                  Address:226017

                                  Dear sir, i purchased one lehnga from fashion and you .com, first of all the product was not same as shown in the picture so i returned the product on 12 may and have send the acknowledge slip and other details to the concerned company, but despite of several reminders they havn't refunded my money yet. according to their policy they will return the money in 15 days, and their response system is also very weak.
                                  Kindly take some actions for the same.
                                  +1 photos
                                  Fashion And You customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit