Hcl Laptop — Regarding delay of the product.

Bought a HCL laptop in june, 2009. The dvd drive start giving me problem before 1 month. I have given it to the service centre at allahabad. but haven'"t got it yet even after 1 month. They are telling that they will give it in coming days.... MY COMPLAINT NO. IS 11A090005. Kindly payattension towards it.
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I purchased HCL laptop on 11.10.2009 and at that time there was a diwali offer in which if any customer
purchase a laptop than he/she will be entitled to get a reebok watch and reebok jacket and as on date i didn't receive any thing.

detail of my laptop are as below:
Serial Number : 6094AX462321
Product Name : HCL LEAPTOP B38 C2D
Product Code : AXOB3848
Dealer Name * AANCHAL COMPUTER LTD.

pls do the needfull asap

Thanks and regards
Janedra Atri
#[protected]
purchased HCL laptop on 15.10.2009 and at that time there was a diwali offer in which if any customer
purchase a laptop than he/she will be entitled to get a reebok watch and reebok jacket and as on date i didn't receive any thing., follow up mails also send but no reverts .

detail of my laptop are as below:
Serial Number :9094AX101074
Product Name : HCL LEAPTOP B38 C2D
Product Code : AXOB3848

pls do the needfull asap

Thanks and regards
Gurjinder Singh Gill
CELL- [protected]

HCL Laptop AXOB3848 — Bad product and really bad servicing

I bought a HCL laptop Model AXOB3848 on april 2010. When i bought it I was told that it has a graphix card of 1GB RAM. LATER AFTER INSTALLING OS I FOUND OUT THAT IT WAS 512mb. So, I was duped there. After 1mt usage it started heating up and switched of due 2 that 3-4 times. In a few days it started showing bad sectors in harddisk. I went to the greenpark service centre for repair. After abot 10 days i got it back but now it shows a basic NVIDIA graphic card with 14MB RAM that was earlier 512MB.
Additionally, the system does not detect a bluetooth device when I tried installing bluetooth driver. Also the P1 hotkey doest work at all.I gave it for repair again and now they tell me that the bluetooth device has a problem and they dont have a new one to replace.
Moreover, the customer care phone no. is always busy and the execs dont bother to talk properly.

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