HCL Laptop
HCL Services Limited
Customer satisfaction rating: 64%
Submit a Complaint
154
COMPLAINTS
ADVERTISEMENT

HCL Laptop Customer Care

Address
D-233,Sector-63
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
12
down
3

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
64%
Complaints
154
Pending
0
Resolved
98
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

HCL Laptop Complaints & Reviews

Sort by:
I had puchaged a laptop in october 2008 . i merly used it only for one month and the display of the screen is showing as pink...
Helpful
Share
Report
Copy

Hcl Laptop — Improper Service [Resolved]

I, Sourabh Bhattacharjee, had purchased one Laptop of HCL having the product Code AX0U2406 from India Computer Centre, Jhanda...
Helpful
Share
I purchased a HCL laptop in march 2009. But last month (april 2009) my charger/adapter stopped working. I went to HCL Touch...
Helpful
Share
Hello

I bought HCL Laptop in Nov 08 but the left speaker has stopped functioning now. I would appreciate someone...
Helpful
Share
Report
Copy

Hcl Laptop — Driver download [Resolved]

HCL Notbook driver model no k30pdc suport xp operating...
Helpful
Share
Hello sir,
I'm Alek Modi, from Bangalore..
I recently lost all drivers for my laptop
LX INFINITI...
Helpful
Share
Report
Copy

[Resolved]

AMIT KUMAR NAYAK
AT/PO-SISUPAL GARH
BHUBANESWAR-2



To

HCL Authorised Service Center,
Aryan support services, 622/A Saheed Nagar, 753007
Bhubaneswar.


Dear Sir or Madam,
Ref: your job sheet No.1007 dtd. 05.01.09
(HCl Laptop –Model No.AX7011)

I have given you my above mentioned laptop since 5th Jan’2009 at your Service Center for repairing which is not still repaired . This is the 7th time of giving you the complaint since purchase of the laptop. And each time you are taking 3 to 4 months or more times for repairing and that is not in satisfactory condition.
Since the time of purchase, I could rarely able to use the system, for it become out of order again and again .Even after repairing the same problem occurs. As a student I have been harassed a lot by your service.
To resolve the problem, I would like to request you to replace the said laptop with a new one with in a week, as I need it urgently for my advance study. Failing which I may go under court of law if it requires.

If you have any questions, you can feel free to contact me :[protected]

Sincerely,


Signature



Copy to : HCL Service centre, New Delhi.
Aug 14, 2020
Complaint marked as Resolved 
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Good morning sir
    my name is raghavendra kumar and belongimg to kanpur
    my mob.no. is [protected]
    my...
    Helpful
    Share
    Hi,

    I am Puneet Sachdeva, i had purchased a latop of your company on 2nd March 2009 and the system was packed,...
    Helpful
    Share
    Sir

    laptop which I send for repairing to Jaipur is not properly repaired in the same I mailed to HCL persons...
    Helpful
    Share
    I have too much problem in my laptop plz contact me as soon as possible....
    Helpful
    Share
    I HAVE THE HCL LAPTOP P21 PDC .AND IT IS DIFFICULT TO GET THE DRIVERS FOR THE AUDIO AND WHAT NOT EVERY THING ..CAN ANY ONE...
    Helpful
    Share
    hello, sir/mam
    i need sound driver, when i was format my laptop loose i my drivers... now drivers not installed properly.plz...
    Helpful
    Share
    Report
    Copy

    [Resolved]

    We are surprize to see such a bad level of service from HCL.

    We had booked an laptop and we recived the laptop under invoce nos [protected]. This is in name of Mr. O P Shrivastava.
    and delivered at address D-26, Shanti Sadan, sector 12 Kharghar.
    Following items were missing

    1. Battery. 2. proper wifi driver

    Inspite of keeping you informed from day of delivery till date we have not recieved the Battery and the right driver for wifi.

    I request you to provide me the missing items ASAP or

    we will be forced to take legal means to resolve this and go to consumer court for justice

    O P Shripastava
    Aug 14, 2020
    Complaint marked as Resolved 
    res sir,

    i buy hcl laptop befor one year i missed my driver cd now my system is in problem can you sent the drevers to my maill
    my laptop is 9100 pl power light

    place rasipuram


    thanks with kind regards
    m.rajesh
    1 Comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      [Resolved]

      i am unable to enable my wifi
      itsays software already loaded .needs help is there some kind of switch to start it
      Aug 14, 2020
      Complaint marked as Resolved 
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I had purchased a HCL Leaptop from a reputed Electronics Shop at Behala, Kolkata in Nov 2006 and have paid for AMC also. At...
        Helpful
        Share
        Dear Sir,

        I have HCL LX infiniti Powerlite 9200GM Laptop.
        now, i need a windows XP Driver for this...
        Helpful
        Share
        Report
        Copy

        [Resolved]

        HCL Laptop Model No. P21. Purchased on 8/10/07. Some keys were not working. Complain with the service station at 37 Shakespear Sarani, Kolkata-17 on 18th Sept. 1008. It was within the warranty period. Replaced key pad with old repaired one on 3/10/08. It did not work more than a week. Again replaced in the 3rd wk of October. It again did not work for a week. Complain with the aforesaid service station. Till no result.
        Aug 14, 2020
        Complaint marked as Resolved 
        Hello Sir,
        I am also using HCL Laptop. This is the very very poor laptop i ever seen. within 8 months my laptop's battery gone. i've to put charger even if it is 95% also. Else it will shut down. After 1 month 4 keys in my keyboard is not working. now it has increased to 12. HCL manufacturers. Please do not buy HCL laptop. Please. ...!!! . I have spend 35000 for this laptop.

        HCL — Keypad problem in Laptop

        Dear sir,
        I Have buy a laptop from hcl brand.I having problem in my Laptop my keyboard is not working properly.I have register a complaint against it last month but they cant solve my problem till now. My complaint id is [protected].Kindly help me.

        Thanks.
        Name:Raj ballabh singh
        Reply With Quote
        ADVERTISEMENT
        3 Comments
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          since i bought hcl laptop ist cd/ dvd drive not working pls . advice my mobile no. is [protected] / you can also call my father...
          Helpful
          Share
          Report
          Copy

          Hcl Laptop — Display problem [Resolved]

          Dear Sir,
          I have purchased the hcl notebook just one month ago, now there is a big constract on the screen that lead...
          Helpful
          Share
          ADVERTISEMENT