[Resolved] Hcl Laptop — service centre not responding properly

[Resolved] Hcl Laptop — service centre not responding properly

S soumen rooj from Noida, Uttar Pradesh

sir, i have purchased a laptop last year and it is in warrenty period. I am a student of IIMT Meerut and it has been provided by my college. I am facing problems in touchpad, too much heating problem and battery problem. I have given it to Adya tech-one Services Pvt. Ltd., meerut. They have told that the motherboard will be changed but i have given the laptop on 5th september and not yet recieved the laptop. I am facing too much problem because of not having the laptop, i cant give presentation in my college and after reminding them they continuously telling "wait for 3-4 days" about 3- 4 times. Pls help me out as soon as possible Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

n.raju

from Udaipur, Rajasthan

we require HCL L5903 LAPTOP DRIVERS PLEASE ADVISE ME HOW TO PROCEED

Nikhil jain

from Chennai, Tamil Nadu

hi,

This is Nikhil jain, i had purchased a HCL laptop on 02/08/2009, the serial no AXOP3821, i have already mailed out you people twice related to this issues, but didn't get any solution yet, didn't get driver cd along with PC, and i had some word with dealer he said that hcl will provide cd by itself or go through net, your website doesn't work it doesn't access if it accesses then driver creates problem, first change your service, because your service is really poor and now i have been completely fed up form this thing, logged so many complains to your customer service regarding this, my laptop is lying without driver installation nothing is running, neither net doesn't work nor any sound function. i shall go to consumer forum for this issue. if i don't get any solution with in 3 or 4 days period, then i shall go to consumer forum...

Thanks & Regards
Nikhil jain
Mob no..[protected]

Prashant kumar rakshit

I have purchased my Lap Top on the Month of Dec 2008. After around 20 Days I was getting Battery Backup of only 20 min. On 17th of april 2009 my Laptop Hard disk was running but the TFT Screen was not Glowing.
On same Day I went to the HCL service centre, Jamshedpur and given my laptop but till date they have not done any thing. Today is 11th Day and they also dont know when they will be able to give me my laptop.
This type of survice your company is giving to public.
I have already said them that with out Loptop I am totally paralised as my job profile is, but they dont have any responcebility on them.

saheb

from Chennai, Tamil Nadu

IIMT college of engineering, (Greater Noida) provides laptops?

rameshbhatia

from Pune, Maharashtra

HCL LAPTOP — NOT RESPONDING

My self Ramesh Bhatia and I purchased a hcl laptop after some months i get faulty.
so i contact to hcl customer care they provide me Mr. Ravinder Kumar's contact no.
Then i contacted to with mr. Ravinder he diagnose the problem and solved the problem same day and my laptop get good. one month it get again faulty and when i contact to Mr.Ravinder he said it will take 1 month to repair my laptop. and now 2 months has completed and my problem is same. And now he is saying he is having no spare parts for my laptop. Please help me.