[Resolved] HDFC Bank Bank Credit Card — Threatening calls from HDFC Bank!!!
Re: HDFC Bank
I have been a customer of your bank during the period of[protected], holding a credit card. My credit card number is xxxx-xxxx-xxxx-xxxx. I had been using the card without any issues while I was in Delhi, after which I moved to Bangalore in the year 2004. I had updated my address with the HDFC Bank and still I was not receiving the statements from time to time. I had to call in the helpdesk to know my payment amount and due dates. Inspite of several calls the issue was not resolved and hence I decided to close the card and settle it down when it was 10,000/- due. However I again faced a challenge because you representatives informed me that HDFC will call me back for closure procedures. I tried calling in the helpdesk twice but nobody felt the importance of helping me out. Now I destroyed my card at that very moment and stopped all transactions.
Now after 2 years, I am receiving threatening calls that I will be arrested by some collection agency. If thats the same I am ready to launch an FIR in the nearest police station and case a file against the bank with Human Rights. Because nowhere in law it is written that a customer who tried to pay can be arrested without any reason.
Now at this present moment I am jobless and I declare myself as a bankrupt. However I am still ready to pay the settlement amount of 10000, after consulting with my lawyer.
Complaint marked as Resolved Aug 13, 2020
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