HDFC Bank — HDFC customer harrasment

Dear Sir,

I was working for Coca-Cola India in Gurgoan. One day the DSA has approched to most of the my collegues in our company and offered HDFC credit card including me. I accepted to fill the form and take a card only to please the guy becuase he has expressed his condition and was told his salary is linked to the cards he can generate. In principle I was not intrested as by then I was already holding citibank and ICICI card and was happy with service. Within a month I received the card along with the PIN etc. I have just put the card in cold storage witout using as my intention was also not to use. After a year or so (2003) I have migrated to Hyderabad and do not remember exactly where the card has been thrown. One fine day in the year 2004 I received a phone call from the legal cell of HDFC saying that I have withdrawn a cash of Rs 5000/- for which I expressed my innocence on the transaction but however I was told that after the card was accepted by me it was as per the legal agreement I am bound to pay the amount. There was heated arugument and also harrasment to my aged old mother calling her during odd hours. To get rigged of the calls I paid RS 6000/- in HDFC Begumpet branch against my credit card account. This amount has been paid on confirmation that this matter will be setteled.

After 2 years again I received a letter from one of the HDFC legal partner saying the amount is due. I have given a reply and also mentione dI will go to RBI and HDFC odanmbus cell. There was no response after the my reply.

Today again I received a call from number +[protected] and the guy on the line started warning me legal consequences if I do not pay Rs 6700/-. I am surprised is this the modus opernadi by HDFC to harras the common man like me. Today I do not remember the card / account number also to revert to the bank. Apart from the above I have good credit ratting in the financial sector.

Is any body there who can help me please.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I am holding a card which is [protected] and paid regular basis for quiet few months regularly. For the past few months i had been missing 1 cycle due date and made payment at reccession period also. Your telecaller has harased me badly from Mumbai and at Chennai. Used unparlimentary words and harrased me day and night by using false name. Your bank staff named Ramya whoes mobile number is [protected] told me are you beggar tell me you cannot pay. This was last month and after giving PTP continious calling was there by all sides day and night because of i had to leave my wife from operation theater. After paying also i was insulted by blocking my card, hence i am proceeding to consumer court for the same. I have lost my prestige and continious harresment has made me sick. I will not pay any further and meet all you people at court.
Hi Sir/Mam,

HDFC collection agents are harassing me, my family and people at my work place again from the Phone no.[protected], [protected], [protected], [protected], [protected]. They call by changing their name, Arun calls me every time. Few years back, Somebody stolem my credit card and used it, I lodged a FIR against it, sent a copy to HDFC bank and I was/am ready to help and go everywhere for the enquiry purpose if police or Bank people want, but bank is not cooperating at all, bank did not even bother about enquiry. Bank is trying to put illegal pressure on me and trying to recover that amount from me. Bank has given this case to some collection agency and some very cheap people keeps me calling and harras me. Also they have started calling at my work. I am very much worried about this...Do I have any right to stop and raise my voice against this injustice. Please guide me or I will also have to go illegal to stop that and I don't want that as I have some faith that some rule/rights can help me...Please help

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information