[Resolved]  HDFC Bank — Pending balance

I had a HDFC credit card in 2001 in New Delhi. I had cancelled the card, somewhere in 2003 as the company had charged me some Rs.770 for renewal charges, but never send me a renewed card. I kept calling the call center of HDFC for 6 months and no action was taken. Finally i cancelled the card and made sure that the annual charge was reverted back.

In 2007, i applied for a loan and it was cancelled saying that i had Rs 1 pending on a credit card for more than 3 years and now the amount is Rs 89. To my suprise, somehow there is some pending balance for which the bank has send no intimation and now i have no clue how to clear this up. Reason being, that I dont remember my credit card no. any more and when i called the call center, they also have no record of my card details.

What is suprising to me is that when a company doesnt have any records of my card, how can there be a pending balance. I really dont know how to get this issue resolved as HDFC bank has been very rude and has provided no help regarding this matter.