[Resolved] HDFC Bank — settlement
Dated: 16th December 2009
The Highest Authority
(Credit Card Division)
Sub:- Harassment from your executives.
HDFC CREDIT CARD NO. [protected].
From Yesterday I have been receiving harassment call from your executives saying that the settlement of my CREDIT CARD payment is not valid, to make it valid I have to increase my settlement amount. In this regard, I wish to put the following for your kind perusal pl.
Due to major accident of my big brother in the early 2008 ( which resulted in total crush of his backbone), I had become the victim of acute financial crunch. Moreover, the values of my shares, on the strength of which, I was managing my liabilities smoothly, came down drastically, which threw me deeper and deeper towards insolvency heading me towards the defaults in repayments of liabilities including yours. To meet medical expenses on my brothers’ two surgeries I had to sale my flat at Badlapur, my marital life disturbed, my wife has got separated from me.
But as a man of prudence and a responsible element of the society, I was determined to dispose off the liabilities. That is why, I had requested my bankers to consider my case sympathetically and do settlement of my liabilities by granting me minimum settlement amount and for repayments giving me maximum time. Very thankfully, I wish to state that my bankers including yourself, had granted my request and as such, slowly but steadily I started disposing off.
Sir, at present I have been under settlement of Axis Bank, HDFC, HSBC, Dutch Bank and managing these within my meager income.
This is my real story. If need be, medical documentary evidences can be produced at any time.
With regard to HDFC Credit Card, your Executive ( Shri Dinkar [protected]) has settled the account for Rs.8100/-. For Ist payment executive alongwith settlement letter came to me and payment was made, for 2nd and 3rd payments he came and got payments. For 4th and last payment, the executive did not turn up in that respective month instead he kept on telephoning me that Sir, I am coming on so & so date, many dates elapsed, but he did not come. During this period I has fallen ill with Typhoid, that is why, I could not go to Bank. On 16.12.2009 somehow I went to bank and made payment instead of waiting for your executives.
This is real episode I made to you sir with the request that these executives may kindly be advised not to harass me, because at present I not mentally, bodily and above all financially in sound state. I fear any slight jolt may disperse my life difficult to mend up. You are, therefore, requested to kindly do the needful in the matter.
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Aug 14, 2020Complaint marked as Resolved