HDFC Bank Complaints & Reviews

If the company leaned on my saving account when the amount got raised to Rs. 7000 then why it didn't leaned when the amount was somewhere around Rs. 500/1000

Dear Sandeep,

I would like advise you from a view point of a professional expert.

First of all you should note that there is a standard procedure for the REVERSAL OF ANY UNDUE CHARGE pertaining to any credit facility provided by any bank.Normally in case of any matter related to CREDIT CARD ; usually Customer need to call the call center and need to explain the reason for delay.Bank at their sole discretion may reverse the charges in special case.

In your case it seems that you have not followed the same option rather than probably contacted the collection executive...who never have the power to reverse any charge.

As far as SETTLEMENT is concern ...in this case also Bank issue a letter of SETTLEMENT at first based on which the payment should be made.

If these procedures are followed in any case ...i am sure there would not be any kind of service issue at all.

Now you know better about your case.If you feel that you have followed the same manner...though you are facing this kind of issue ...I would suggest you to escalate this matter directly to aditya.[protected]@hdfcbank.com and mark a cc to tejali.[protected]@hdfcbank.com; jagdish.[protected]@hdfcbank.com; Grievance.[protected]@hdfcbank.com in order to have a proper response from HDFC BANK.

You may write me for any further assistance if required.

Best Regards
Kumar Rajneesh
B.Com, M.B.A., L.L.B ( Sydney )
Head
INDIAN CONSULTANT GROUP
Finance & IT Consultant
(Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com

I do not think HDFC is a customer oriented bank. My experience with them is how to find the good & rich customers & cheat by have high ROI.

I heard that some housing financing companies (SBI, India Bulls) are changing the spread (means reducing the RO) for old customers with minimum charges like less than Rs.3000 and where as HDFC ask us to pay 0.5 to 1.5% depends on the spread change


so avoid going to hdfc for any loans and enjoy them selfs without customers.
Regards,
Venkatarao.[protected]@gmail.com

HDFC Bank — Delay in NOC

I took car loan no 16263715 from HDFC bank and it is closed but when i call the customer care they are saying its not updated in the database

i got car accident and car got in total loss and the insurance people are asking me NOC,
but HDFC bank are delaying it unnecesssarly with their rules.

I am trying to apply for NOC as my car is on loan and no branch in pune / pimpri chinchwad area is ready to co operate for the same I visited at least 4 branches for the same reason, even the persons are not bother to check the documents at all

Dated: 03.10.2010



Sub: Complaint Against HDFC Bank Credit Card Division

Reference : HDFC CREDIT CARD NO: [protected].



Dear Sir,


I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.

On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.

If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.

Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.

Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???

My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???

Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.

Thanks with Regards,

Manas Ray Chaudhury
Bhopal.

NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)

[protected]Mr. Sunil, Mr. Dubey [protected])

HDFC Credit Card — the unjustified call for settlement

Hi,


I had a credit card, which I stopped . But, , , surprisingly, i have received somany calls and a call for settlement, which is totally ridiculous, and unjustified.


My credit card issue has been manipulated by the bank and my father been harrassed over phone.

Rgds,

Debashish

Salary Blockage — UNJUSTIFIED SALARY BLOCKAGE

To
The Manager

Ref-Settlement of my Credit card

This has reference to Credit Card No. [protected] that I had been using regularly from the year 2006.If you go through my payment schedules you would notice a healthy transaction .But recently there were some non-payments as I’m going through a tremendous financial crisis due to my father illness who is suffering from cardiac blockage and is at an INSOLVENT STATE .As a result of which I have to run my family alone which includes his entire expensive medical treatments and the overall expenditures of the family.

However, in a view to come to a settlement point I made a request for a minimum settlement..The last settled amount told was Rs.55, 000 in 8 mnths installments .But a single earner like me who is also having a loan (Account No.[protected] cannot afford to give 6000 from my salary as per month EMI amounts to Rs Rs.3697, So keeping in mind all these I requested your executive Ms. Ruchi Khanna to make a further effort of minimizing my amount.But she with her rude behaviour screamed at me and ORDERED me to pay the first shot by cash.How can an executive specify the customer by to pay by cash to fulfill her monthly target.

But it came as a sudden shock to me when I found my entire salary has been blocked by the bank without even a prior intimation to me inspite of me coming forward for settlement? Is it in accordance with moral laws and follows humaneterian ground?

Kindly do the needful as every paise matters to me now and my father is without his medicines from last 7 days.Any untrroden incidents if occurred in between due to this delay would compel me to knock the highest court of justice.

Still I wish to settle the issue in a clean and clear manner and hope to receive your hands of cooperation in this regard.

Thanking You

Moumi Chakraborty
#[protected]

Hai,

I had a credit card No. [protected] and it got misused on 3/1/09 & 4/01/09 and I informed to customer care to block the card & gave the complete with your complint formate. After wards i have not received any result & i paid the balance which only my usage. afterwards i received the new card i informed the settle my complint, after two months it got blocked.

after wards simply bank is sending the statement & i have getting the calls from some agencies.
last week one person called me for settlement & he affered Rs. 2500/- for settlement. He commited once you paid to 2500/- with in 24 hours your card will be activating and your balance with be writing off.


As per his commitement I deposted to bank Rs. 2500/- after that i have not geting responce from that person I need to know he is from bank of any agency Ph no.[protected].

I need to solve the complete & i want to use the cards. please send the clarity.


I

Dear Bhawana,

I would like to advise you in the view point of a professional finance expert.

First of all you should note that CIBIL [Credit Information Bureau (India) Limited] is an informative database of all customers having any kind of financial liabilities (past/current and good/bad) with all the financial institutions. This database is updated by all the financial institutions on a periodic basis with regards to the payment track of customer. Hence, the customers name are never DELETED but are updated on a periodic basis in the database.

So as far as your concern towards the DELETION of your name from CIBIL is clearly.

Now It is quite good that presently you are in a position and willing to make the outstanding payments pertaining with your credit card in FULL.You should inform HDFC BANK for the situational default which had taken place earlier.

Certainly if you should write directly to aditya.[protected]@hdfcbank.com ; tejali.[protected]@hdfcbank.com;Grievance.[protected]@hdfcbank.com about this in order to have a proper response.

Bhawana you should note that None of the financial institution wish to loose any of its good customer.Obviously if you are also a good customer of HDFC BANK ; better prove it by putting a mail on the above mentioned ids about your intention.

You may write me for any further assistance if required.

Best Regards
Kumar Rajneesh
B.Com, M.B.A., L.L.B ( Sydney )
Head
INDIAN CONSULTANT GROUP
Finance & IT Consultant
(Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com

Well this sounds like a solution... I have a similar issue, I reported the CC that my card has been charged with a Overlimit though I haven't used it to that extent, some interest charges were incurred and it seems that they added to my current outstanding and piled ever since then. I requested the CC and also the collection guys and I have no response, I went to the bank and its the same response that they cannot do anything about it... please suggest

There is no meaning to write only Aditya Puri & Tejali. As both of them has personal relation between each other.

aditya.[protected]@hdfcbank.com; [protected]@hdfcbank.com; Grievance.[protected]@hdfcbank.com; [protected]@hdfcbank.com; chairperson.[protected]@hdfcbank.com; Mpatel.[protected]@hdfcbank.com; Kmistry.[protected]@hdfcbank.com; kbharucha.[protected]@hdfcbank.com; Usarangi.[protected]@hdfcbank.com; Snadhamuni.[protected]@hdfcbank.com; Ssachar.[protected]@hdfcbank.com; Sparekh.[protected]@hdfcbank.com; Mranganath.[protected]@hdfcbank.com
zenobia.[protected]@hdfcbank.com; [protected]@hdfcbank.com; Surabhi.[protected]@hdfcbank.com; Sonia.[protected]@hdfcbank.com

[protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@rbi.org.in; cms.[protected]@rbi.org.in

Credit Card — Full Settlement, saving acc not activated

Dear Madam/Sir
Please Look into my issue, My SB account was blocked I checked that I have not paid the Axis Credit Card Payment, My Wife Has visited your branch in Kormangala, and spoke to Mr. Pawan and Akshita in customer care, they have informed to clear the credit card payment that is final payment, then your SB account will be activated, but more than two month, I have cleared the final payment. Still it is not activated my SB A/c no: [protected]. I am out of country my wife alone doing all the transaction. I need your person to call me or mail me Immediately. Mr. Pawan is not picking up the phone, After paying the due they are making us to ran behind.Ypur customer care are not doing there duty properly.

Regards
E.Uttam Kumar

my name is Sushil Kumar bearing a HDFC credit card[protected]. Due to delaying in payment of hdfc credit card they were put my whole account existing amount put on hold 2 weeks ago. i phoned to customer service desk for the full and final settlement of the credit card payment they told me that aphone call is received with in 24 hours to your mobile number after that your whole amount was released.
But with sorry words i would say they are just harashing me as they have put my whole amount on hold and have not done anything till date and now when ever i am calling them. They just say sir! we are launching your complaint ... again they will phone you back in 24 hours... its such a mess what they are creating every day with me... i am unable to with drawl my money from my account now... as my amount have been putting on hold since 2 weeks .

I am requesting to resolve this issue as soon as possible on very first priority for not any possible delaying anymore by you or by me.

Sushil kumar
[protected]

I have lost my ATM card .My a/c no. is [protected].Pls help me to issue new ATM card.Call me at [protected] for more information.
i have already blocked may card

I have lost my ATM card .My a/c no. is [protected].Pls arrange to issue new ATM card.Call me at [protected] or on my mail [protected]@gmail.com.

i have already blocked may card

My self Lalit singh negi. and my debit card no is [protected], nd my Ac no is [protected]. on 02sep, i used my debit card to check balance.after entering the pin and choosing bal enquiry from the menu, nothing happened and a mesage was displayed that the card was Blocked .I had entered the right pin.wid out any informaition my card have been blocked.So i request to you plz Activate my card as soon as possible.my email id is [protected]@yahoo.com.

Dear Mam /sir
my name is yogesh Deshmukh i am having a salary ac in your bank
ac no is [protected] i lost my atm card so pls provide me a new card.For that purpose i am segmenting my form in your satara branch with add proof so pls send me ATM CARD as soon as possible


Warm regard
yogesh Deshmukh
ph no.[protected]
[protected]

I have lost my ATM card .My a/c no. is [protected].Pls help me to issue new ATM card.Call me at [protected] for more information.
i have already blocked may card

Dear Mam /sir
my name is Manoj Brijmohan i am having a salary ac in your bank
ac no is [protected] i lost my atm card so pls provide me a new card. pls send me ATM CARD as soon as possible.
Email ID - [protected]@yahoo.in
Office Address - A-601-607, Mangal Arambh, Near Mc. Donald's, kora kendra- Borivali (w), Mumbai - 400092


Warm regard
Manoj Brijmohan
Mo.[protected]

I have lost my ATM card .My a/c no. is [protected].Pls help me to issue new ATM card.Call me at [protected]/[protected] for more information.
i have already blocked may card dtd. 02.05.2011

I HAVE LOST MY ATM CARD. MY ACC. NO. IS [protected] . PLEASE ISSUE A NEW ATM CARD . MY CONTACT NO. IS [protected] MY NAME IS SIDDHARTH BHARDWAJ I HAVE GOT A GOLD VISA FROM GANJ BASODA BRANCH MADHYA PRADESH

HI SIR IAM ARJUNARAO FROM SAUDIARABIA IAM NRE ACCOUNT HOLDER IN HDFC BANK[protected] MUMBAI BRANCH BEFORE 6 MONTHS I SEND MONEY TO MY ACCOUNT BUT SAUDI ARABIAN ARABNATIONAL BANK SAYS MY ACCOUNT IS CLOSED AND RETURN MY MONEY I WANT TO RE OPEN MY ACCOUNT PLEASE HELP ME MY EMAIL [protected]@YAHOO.COM

Hello Team,

I have lost my Debit Card my A/C no [protected] please issue a New ATM card and Manpower Andheri Mumbai of my registered mailing bank address but my address had changed so please send me in this below address.
Hari Om Darshan Appt. B wing, Room No 203, 2nd Floor, opp. NMC office Diva shill road DIVA (E) Dis Thane 400612
My contact no is [protected]
Email Id: pujamehta.[protected]@gmail.com

Pls send me New ATM card as soon as possible.


Thanks & Regards
Pooja Bisht

Ramakant c parekar ac no [protected]. I need new atm card I have lost my card in travelling and changed my address .can u send me new atm card on new address which is
RAMAKANT C PAREKAR NEW SAI DARSHAN BUILDING FLAT NO 102 1ST FLOOR NEXT TO SARVODAY PARK NANDIVLI DOMBIVLI EAST

Dear Sir,

I have Open A new NRE Account no. [protected] in Jassur Himachal Pradesh branch, But i have not received debit card with my kit, I am using net banking, but i am not able to transfer money in another account without linking debit card, so i request to you that please send me new ATM card on my registered address . India Address

VILAGE THEAR P.O. BEHI PATHIAR TEHSIL JAWALI DIST. KANGRA HIMACHAL PRADESH PIN -176205 MOBILE NO. [protected]

Dear Ashok Kumar Pathania,

We regret our inability to act upon the instructions you have sent us through e-mail for issuance of a new ATM / Debit card.
We request you to contact the Bank using Phone Banking (available 24 *7). Alternatively, you may also submit written instructions at the nearest branch for issuance of ATM / Debit Card. The Debit Card thus generated will be sent to your mailing address updated in our records only.

You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

Phone Banking: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

We trust you will appreciate that this is to protect our customers' interests.

-Bejoy
HDFC Bank Assistance

Dear sir/madam
My name is a jitendra kumar and I have open a new account no [protected] in bhandankar road pune 411004 maharashtra. but I have not received. debit card with my kit I am using net banking but I am not able to transfer money in another account without linking debit card. so I request to you that please send my new atm card on my resigistered mailing address India address
Jitendra kumar
HDFCLIFE LTD PANCHRAT NANAGAR SHIVKRUPA HOSTL R8 NEAR IDBI BANK SHELI PETORAL PUMP PUNE INDIA 411057 MAHARASHTRA

sir i am customer of hdfc bank , there of totally misasaling of insurance prodct to every customer by hdfc bank staff in delhi ncr region branch. in fulfilling of their target there is totally unethical selling of insurance product .pls do some needful step in concern of customer

HDFC Security — don't transfer my share

I want to transfer my ten DARCL shares another security. Your employes do not compromise me. Please contact your demat section employ and transfer my share. Take action on them.

Hi,
i already have a personal loan.There was a offer for top up where my existibng loan gets closed and i pay emi's for the new loan account.I have been paying EMIs for almost 1 year.now for top up they erejected me on verification level. i will still be paying the personal loan EMI's .they are utter fools without any brains.
they have my company name address all the details.I will take it up to the media to site how foolish bank people can harrass and common people.Please guys refrain from taking personal loans from HDFC.They are really really stupid.

Mr. Joseph, you can get your cibil report and if any discripencies are there you can talk to the banks and sort it out.
If you need any guidance on CIBIL issues you can contact:PH:[protected]

Hi,

I m Amar S Thakur from Mumbai. I applied the personal loan from HDFC on 27th Sep 2010. 3 weeks past and still my personal loan are not approved yet. The agent did the mistake with form and the verification stuck in between the process.

Really i got fed up by HDFC's poor service.

After following up the matter with HDFC Bank. My problem has been resolved and incorrect information has been supressed from my CIBIL report.

HI ..
I never requested for a Dmat account still they created and attached it to my salary account.
This month they deducted amount of 551 as service charge..
now they are not evn telling waht is the procedure to close the demat account.

Dear sir/madam,
On 21st march 2011 I got a call from HDFC Security services regarding my Demat Account.After various queries They told that they are going to debit Rs.999/- regarding trading alerts from senior persons .
I don't want any such alerts.So if there is any such process for that service please stop that immediately and i request you to not to debit any amount regarding the same
Please consider this and do the requestics as soon as possible.
Thanking You
-Satheeshkumar.S



demat account no:32417194

Hi,

Same thing has happened to me. No body neither customer are executives nor the HDF ank employees provide proper information to customer regarding losing of dmat account and customer has to pay AMC charges unnecessarily.
I have even written the complain email to [protected]@hdfcbank.com however nothing has happened yet.
Please look into the issue and help me to get the refund of DMAT AMC charges on pro-rata basis
My client ID is 30085869 and DP ID is IN301549. I have already submitted the losure form on 8 Sept 2011.

Thanks,
Amita