Sir I had purchased a washing machine from Home shop18 on[protected] of amount Rs.11,999 through my HDFC credit card no.[protected] through online. But I received a message from HS18 that, the transaction has been cancelled & the amount was refunded on[protected] to my credit card account with the R.R.No.[protected]. But I enquired from HDFC customer care executive, he said that no amount was credited in my account, moreover two transactions has been done, one on[protected] & the other one on[protected]. But HS18 is said that only one transaction has been done to them only on[protected]. I do not understand where the mistake has been done. Two orders are canceled & washing machine not received.
After my frequent requesting for rectification of this mistake, the amount of Rs.11,999 was refunded to my account on[protected], this amount was regarding to the transaction that has been done on[protected]. Later I had requested several times by phone calls & fax for the refunding of the 2nd amount of Rs.11,999 regarding the transaction that has done on[protected]. One of your executive has told me that this amount was also refunded to me on[protected], with this I thought that my problem was solved. Then in the next month statement i.e., in august statement you had once again included Rs.11,999. When I called up to hdfc credit card executive, he said that you had given me only TEMPORARY CREDIT, What is this temporary or permanent.
I’m paying my minimum dues only with a thought that I should not get any black mark. Whenever I call to your executives, they are saying to wait for 4 to 7days. This was going on from APRIL-09, but till today my problem was not solved.
Now I had really fed up with your valuable, needful & great services of NO USE. This is my humble request you to give a best solution for this irrespective behavior of bank people.
Thanking you sir / madam.
Yours truly,
K.S.S.S.KUMAR,
NELLORE, A.P.
Aug 14, 2020
Complaint marked as Resolved
sdfsdf — Very High Interest Rate
Request to all new home loan borrowers. Never ever take home loan from this housing finance. Go only to Public sctor bank and LIC HF. If you can NOT get loan from them, do not buy the property. Waiting for the day when these private banks will be closed! Please come that day to my house. I will give you sweets.When every bank has reduced home loan intrest rate. These people have not. This is FINANCIAL TERRORISM at it's worst.
Let someone explain me. I took loan at 10.25% with in six months it went to 11 then to 11.75. Now it is at 10.50. New customers get @ 8.5 or max at 9. logic cost of Fund. If cost of fund was high for me, why while incresing it increased. While decreasing it did not decrease. What is the logic of Floating rate. All my friend's intrest rate who took loan (same time as of mine from other banks) now at 8.5 to 9.5 % range.