HDFC Bank Complaints & Reviews

Credit card marketing Agency — Disturbance to the work

I am getting lot of calls from the different credit card marketing agencies. It is very much distrubance to my work also the peronal life. Is there any way I can put a complaint against them through TRAI? Please help me about this.

HDFC Credit Card — HDFC CARD SETTLED 1 YR BACK BUT STILL AMOUNT GETTING DEDUCTED BY ECS

hi,

I have applied for hdfc bank ,iwant to know the status..ltr ref no is [protected]s2

Credit Card — Repeatative disturbance/Harrasement

There is one of your card holder named Mr. Hara Mallick.By mistake my mobile no.([protected]) is entered against his name. each & every time your people & collection centres used to call me in my mobile and they are searching for Mr. Mallick. But many times I had conveyed that I am not Mr. Mallick. I am Animesh Bhakta and I do not have HSBC credit card. In spite of my repeatative request your people are always disturbing me and harrasing me. I am very much annoyed. You have Mr. Mallick's address and residence telephone no.You should contact him and get his actual mobile No. This is my last request otherwise I will have to proceed legally.
Your kind action will be solicited.

Animesh Bhakta.

i am an employee wroking with a small salary of Rs.5400 take home salary which is credited into my salary account which is with HDFC, One day some one called me from HDFC stating that you have been approved a credit card with a credit limit of Rs.10000, so i submitted my id proof and i got the card, in the month of February 2007, and in the same month i had some financial problem bcoz of my sister's marriage and i have done a purchasing of Rs.9000 odd on the card, after 10 days of me using the card, i have called up the HDFC people to help me in paying the amount which i have used for marriage purpose in easy instalment basis but they said that there is no such sort of option, and you need to make the minimum payment, from then on whenever i received a statement i paid Rs.700, wherein i missed out twice which i paid double in the next month, i hope i have paid upto 8 to 9 nine thousand rupees till now, but still my payment shows that i am due with Rs., 19000, i dont know how is this, it was better to have a loan from any money lender where we have an option of paying the intrest and paying the actual amt when we have, but here it is ridiculos we pay the minimum amt and still the amt is doubled, the HDFC BANK is really harrasing small earning people like me by giving this sort of cards, and the staff who really has no courtesy for the clients, and speaks has if road side batha collection rowdies, I KINDLY REQUEST THE ADMINISTRATION OF THE HDFCBANK TO GIVE ME A OPTION OF CLOSING THE ACCOUNT BCOZ I HAVE NO OTHER OPTION OF SACKING MY LIFE FOR THE SAKE OF YOUR CARD AS MY SALARY IS VERY LOW AND IT IS BECOMING VERY DIFFICULT TO SURVIVE,
I AM PROVIDING MY DETAILS
MY CREDIT CARD NO: [protected]
MY MAIL ID : prashanth [protected]@yahoo.com
pls do give me a solution where in i can spend a peaace of life, or else i have to lose my life for the sake of HDFC GREAT CREDIT CARD

DEAR SIR,
I WANT TO SETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS [protected]. I DEPOSIT TO MY CREDIT CARD WAS ONE YEAR. I AM NOT USE TO CREDIT CARD.SO EVERY MONTH ADD TO LATE FEE ALSO. SO I REQUEST TO PLZ SEND ME THE SETTLEMENT OF MY CREDIT CARD. I AM HARRESMENT OF THIS BILL. MY CELL NUMBER IS [protected]


REGARDS,
BHUPENDRA NAIK

I WANT TO SETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS [protected]. . I AM NOT USE TO CREDIT CARD.SO EVERY MONTH ADD TO LATE FEE ALSO. SO I REQUEST TO PLZ SEND ME THE SETTLEMENT OF MY CREDIT CARD. I AM HARRESMENT OF THIS BILL. MY CELL NUMBER IS [protected]

Credit card - TIMES CARD — REPEATED CALLS

I have the Times Card issued by the Times group in colloboration with Barclaycard-Barclay Bank PLC. I was called by their call centre in July end for the membership of their Priority circle. I have given a very rosy picture and N number of benefit - which lured to me to say yer on Phone. Immidiately on the next day I called up their call centre for details of the mebership. They asked me to refer the website for details. On going thro' the website I discovered the wrong promises narrated to me on phone and immidiately I called up th call centre for cancellation of the mebership. They directed me to call the Priority circle membership dept. I called up the same. The lady tried to cionvince me again with the same swweet talk, I convyed to her that I have seen teh details of the agreement on the website and I want the memebrship to be cancelled - thus I can avoid being charged Rs.5000/- to the said card. Luckily on talking to the supervisor named Ms.Rupa on the 1st Aug.08 at 12.30PM. She agreed to cancel the membership. Which was well within the stipulated time needed for cancellation (21 days) raterh it was within 5 days of my confirming on phone. I was cahrged for the amount in the card bill for July 08. recvd. by me 10 days or more after my having cancelled the membership. I called up the call centre again talked to Prachi-on 14th Aug.08 and asked her why the amt. was charged. She checked and agreed to note it as coancelled and said the same will be reveresed. I had no other charge against the card in that month - thus I did not pay(after confirming with Ms.Prachi). I have been called after that 20 times a day on my mobile for the payment due. My life has been put to lots of inconvinence and dispair. I was called every day at 6.30a.m. to 7.am. I was called from different nos. from Mumbai, Guragaon, Chennai. I had confirmed with Prachi I had no problem in making my paymnet due but as the said entry was reversed it was agreed that I can avoid the payment. I compaint vide this letter against the said company for the harrasment.

res.sir/madam,

i have fully paid my credit card payment through cheque. cheque no.355709. amount.4750.00. dated 18.09.08. and my due date was 24.09.08. cheque of hdfc bank.

my card no. [protected]

my cheque returned due to reason is my signature not correct. as per me my signature is ok.

i'm not going to pay any other charges/late fee payment. it's your mistake.

i submit another cheque. cheque no.355710. amount 4750.00. dated 29.09.08.

cheque this and clear a.s.a.p.

call me on .[protected]

thanks
ashish

See what happned to me... and complaint I launched to bank;

To

The Branch Head
Credit Card Division
HDFC Bank


Sir/Madam,

Sub. Dispute on my Credit Card Transaction

Hi, I Vivek Sharma wants my bank to enquire one of my Credit Card transactions with Royal Sundram Health Insurance.

They called me up for selling an insurance policy referred to HDFC Credit Card division for my contact details, policy was interested, and I asked them to send the policy initial documents for my information. They said that just for the sake of cross verification give us your HDFC Credit Card Number and they made me sure that I will not be charged until I sign the policy documents and send them back the same.

As unfortunately this is the only HDFC Credit Card I am having and this was my first transaction from a Credit card. I gave them my Card number and the expiry date.

Now they have charged on to my account (Sum of Rs.7116/-). Which I was not confirmed about at all. I asked them several times that I have given you the number for the cross verification only, no charges should generate on my account and they made me sure that charges will not generate.

Now the situation is neither I have any contact detail of them nor I am able to chase them to get those charges reversed as I do not wish to purchase there policy.

Now I need help from my Bank to get this issue resolved. I will be surprised if my Bank could help me in getting these charges reversed as I make you sure this is a FRAUD happening with me. I do not own these charges of Rs.7116/-.

If in case bank confirms me that I will have to pay these charges, I will pay the charges, however at same time please process my same complaint as to close my HDFC Credit Card Bank Account.

Please do the needful. Looking forward for your quick and favorable actions.

I do trust my Bank and I hope this trust will be maintained.

I had a HDFC savings account and a credit card with me. I was out of country for 2 months due to which i wasnt able to pay the credit card dues. Now the credit card guys have holded the cash in my account due to which my ECS loan has got bounced. I tried contacting them from 10th October. They 1st assured me a call back. I waited for the entire day. But in vain. On 11th October, I again contacted them and they kept in transfering me to various department without any response. The loan department is screwing my head as the loan due in pending. The bank guys doesnt understand the importance gievn to a loan. They also undertand which has to be given 1st preference. If this contiues, i am going to close off my account & issue a legal notice.

I am not able to pay the due amount of my hdfc credit card my total due is 20, 000 i want to do settlement by paying 50% amount so i wanted to know the procedure and documents to be taken from hdfc during the time of settlement.plz revert and do the needfull.My number [protected].

HDFC Credit Card — Not Reversing the interested charges and harrasing by given calls 3-4 times a day.

Very sorry to say that HDFC Credit Card People are not listing to its own customers. Not Reversing the interested charges, Adding Interest charges again and again and harassing by given calls to me and other family member of mine.

I am attending the call from HDFC CC department and making the payment regularly but from last 4-5 months I am out of station and not able to pay but I mailed them and call them that I don't need the card and I will only pay Principal amount. kindly send me the final statement removing all the charges. Till Date I have not recd. any final statement they are sending me the new statement with new charges adding on it.

Receiving calls daily 4-5 times and they are shouting and harassing for making the payment. I am still saying send me the final statement reversing all the charges from past. They are not listening to it.

So I suggest not to use HDFC Bank Service . They are not at all listening and not co-ordinating too.

Punit

Very sorry to say that HDFC Credit Card People are not listing to its own customers. Not Reversing the interested charges, Adding Interest charges again and again and harassing by given calls to me and other family member of mine.

I am attending the call from HDFC CC department and making the payment regularly but from last 4-5 months I am out of station and not able to pay but I mailed them and call them that I don't need the card and I will only pay Principal amount. kindly send me the final statement removing all the charges. Till Date I have not recd. any final statement they are sending me the new statement with new charges adding on it.

Receiving calls daily 4-5 times and they are shouting and harassing for making the payment. I am still saying send me the final statement reversing all the charges from past. They are not listening to it.

So I suggest not to use HDFC Bank Service . They are not at all listening and not co-ordinating too.

Punit

Hi my name is roshan, i had appplied for a HDFC credit card few days back..on 8th november some freak comes to my house saying he's from HDFC credit card verification..i donno he's askin for my pan card number.my vehicle number...my gas no...he's askin my bro .. if i am he's brother or not..he's askin how many people staying in my house and what not.. later i said i cant take any of his any more and sent him away..unfortunately i did not ask his name.. I[censored] HDFC people could find him and if he is from ur side please take a serious action against him...he has come for address verification and should restrict himself to tat job of his.. y the hell does he need xtra information apart from tat... tat freak also started explaining me what credit card is and how it should be used as though i donno what i have applied for...MY number [protected].

SEVERAL TIME I HAVE TALK TO BANK FOR SETTLEMENT MY CARD BUT THAY HAVE NOT TAKE ANY POSITIVE ACTION.

credit card of hdfc — recovery agents threatened my family

sir, It is in regard to the credit card i was using . Due to some delay in the payment the credit card agents have threatened to my family. It is the incident of 13 november, 2008. They came and said we will not go from your home and thretened to my mother in my absence . They ring up at my home anytime they want and threat us. I have the names and phone numbers of some of them and I also have proofs aginst them. Now what should I do??...I am waiting for your reply then I will file complaint and litigation against the bank making the party to those agents as well. Waiting for your reply..

i arvind kumar jha my hdfc card no is [protected] i had not recd any statement last one year now
due to bad service of your bank i want to settle my account my card limit is 10000. plz send my settlement letter at my address or my mail id. bahot bura experience raha hdfc card ke sathd

I am applied a credit card, application NO CC 01531356 and what is the present condition
Please give replay

Sir,
I have been using my HDFC Credit Card for the last 3 years. I am the sole earning member of my family. I have my Mother, Father, Sister and Wife who are dependent on me. My Sister got married recently where a lot of expenditure had to be incurred by me including loan .Now she has got separated from her husband and is now financially dependent on me.
Due to such unavoidable circumstances I am not being able to pay the current monthly payment since December 2008 the outstanding for which stands at Rs.74, 000/- approx.
For the last 1 month I'm receiving Life Threatning Phone Calls and abuses on my Office Phone Numbers[protected]/[protected]. The calls are being made by Sukanto Das & Ms.Gupta, Collection Agents of HDFC Bank from the phone number[protected]. They have been calling my Office Colleagues and abusing them in slang languages. They have even called my Office HR (Mr.Rajat Grover) and abused him which may put an adverse effect on my job.
They are even threatning to visit my home at Dumdum where my Wife who is pregnant is staying alone. If any Physical/Mental Harrasment is done at my Residence, it can cause terrible danger to her life.
I humbly request you to kindly look into the same as I'm undergoing tremendous mental pressure and also fearing Physical Torture.
For the last 3 years I have been paying my bills diligently and also trying my level best to pay off the current dues at the earliest. Sincerely request you to look into the matter.

Thanks and regards,
Kingsuk Kundu,
Yes Bank Ltd.,
19, Camac Street, Kolkata - 700 019
Phone # [protected] /[protected]/[protected]

Hi,

First of all my suggestion for you guys would be..

1. Never go for a private bank credit card. Because they threaten you for money. Private bank people appoint people who threaten you abuse you not even thinking of who you are.

I have a HDFC credit card and i have a due payment of 1 lakh 3 thousand. But i am least bothered as i have decided to take personal loan and yeah its much better to do that than paying minimum balance as your main balance will remain the same or might go higher with time. I dont regret taking HDFC card as i learnt my lesson and i swear i will never repeat the mistake of taking these kind of cards again.

Best thing to do is even if you wanna go for a card then go for some public sector bank like... bank of india, syndicate bank etc. and yes who said govt is bad but these guys are much more helpfull than private banks. These guys wont leave me. haha what a shame on these private bank people. Why take credit from bank where u know that there is a proximity of getting threatened later on.. better borrow some money from a friend relative etc... theres nothing wrong in asking yr own than listneing to HDFC/ICICI etc threating calls... I can happily say that my personal loan has been approved by bank of india as i have a very good friend in my office who became my gauranter.

Its all business guys... why people run behind you to offer credit card... they dont cheat you cuz u never read the documentation completely...

No worries people if you are sad you can mail me at harsh.[protected]@gmail.com and i will do my best to help you out controlling your finance. and yes brothers and sisters i dont charge for consultancy... me just a 23 yr kid...JAI HIND

I am rohit tripathi from mumbai. i hace been using hdfc credit card from the last 2 years suddenly there was a emi transaction through credit of around rs.2000 which was every month added to my credit card statement...i request many times to take this further for investigation that who is doing this fraud but customer service reply that sir dont worry we will deduct this from bill but suddenly after two there was another transaction of 10, 000 to 12, 000 from internet transaction and than customer service told me to submit dispute letter. If they would have taken the matter further this won't happend.

I have paid all the amount for which i have made transaction apart from this the bank is not accepting the fault and asking me to wait for a standard time 180 days and every month the amount is added they have money and power so why would the decision in my favour.

Regards,
Rohit
[protected] help me out any one can recommed

Dear Sir,

TO,

HDFC BANK,

Subject: Wrong Credit Card and Wrong Billing

With due regards, I want to state that Iam not a Customer of HDFC Credit Card division. I have never been using/ Holding your Bank's Credit Card and also not using any service of your Esteemed Bank.

I received a statement (reference no.:[protected]L0067278) of Credit card no. ( [protected]) from your Bank in my Name. Iam Shocked to see that you have issued this statement for a total sum of Rs 745593.87/- in my name whereas I have told you in this letter that I have never used your Banks' Card.

Please resolve the issue as soon as possible. There is a major mistake at HDFC end.

Dear Sir,

TO,

HDFC BANK,

Subject: Wrong Credit Card and Wrong Billing

With due regards, I want to state that Iam not a Customer of HDFC Credit Card division. I have never been using/ Holding your Bank's Credit Card and also not using any service of your Esteemed Bank.

I received a statement (reference no.:[protected]L0066662) of Credit card no. ( [protected]) from your Bank in my Name. Iam Shocked to see that you have issued this statement for a total sum of Rs 78539.17/- in my name whereas I have told you in this letter that I have never used your Banks' Card.

Please resolve the issue as soon as possible. There is a major mistake at HDFC Credit Card Division end.

Please give me any permanent solution,

Amit Bhatia ( Faridabad )
[protected]

HDFC — double bill of credit card

I Dr.Abhiram Pendharkar from satara.I have hdfc visa credit card no [protected].I purchased clothes from PG collection satara on 23/3/2009 abt rupees 1, 594.My credit card bill shows double purchase bill of 1, 594.I compalint to hdfc toll free no.My complaint no is [protected].Still i am not gettign response from bank.
Dr.Abhiram Pendharkar satara
celll [protected]
[protected]@rediffmail.com

hi there,
hdfc is been charging me an amount of Rs 2288/- as a EMI of a loan which i had never taken. as per HDFC i owe the about 65000/- but i have already paid about 20 installments for 2288/-. and now i have stopped making any more payments. i need to get a legal help to sue them and take this matter to the press...

need all the help i can get to teach this fraud a lesson.

geetesh sawant
[protected]

TIRUMALA ENTERPRISES — My login id is not valid

Dear sir,
i have been registered as an online user with the user name as:sandhya09 and password:ramya09
but meanwhile i changed my password and i did online bookin only once...after that whenever i give the username and new password it is sayin dat username and password is incorrect so i kindly request u to give me a valid username and password

my name is chiragparmar and I have a credit card and number is [protected] I had take a loan of 38000 and I pay 6000 and outstanding is now 33000 and I now have a bad condition that I cannot pay I pay 1 yrs regularly but from now onwards I have no money and the reason is behind that I had taken loan but I not use ad I give my freind mother's to help and now they are not paying money and I give money of my credit card risk but they cheated me and I can't pay amd in my family know one know abt this pls help me abt that I cant a settlement

i am holding ur bank accout as wel as credit card also . my redit card no. is[protected] i have made a request to ur agent who have come for collectio on 10 june 2009 by a letter for settlement for one time .but til date i have not recived any phone cal .i have called more then 50 times but no response .hence i request u to tel one amount to clear my due after deducting all the charges . my mbile no. is [protected] . thankyou

I had a credit card from hdfc which got expired 6 monts back.there was an ECS also running, which payement was regular.2 months back i lost my job and wasnt able to pay the ECS.I called up the Customer care asking for settlement, they said..since u r account is active so there is not settlement available.
Then my next question was so how do i pay when i dont have salary.She was repeatdly saying since i m a active customer no settlement is available..her explanation was only for defaluters settlement is allowed...that was totally shocking..so i asked her ...are u asking me to become a defaulter and then come for settlement...she was silent and again repeated the same thing..

I dont understand the concept what they were explaning...these type of issues are there very high..but i dont see hdfc taking any interst in these matter where people sometimes cannot afford paying at these high times..

HDFC VISA card — Wrong Settlement.

I have spoken to some executive in HDFC Bank-Rajouri Garden at land line no[protected] for the settlement of my Visa Card no [protected].Total outstanding amount informed by them was Rs 62000/- Approxmately. Due to some financial crisis, which I have faced recently, due to open heart surgery of my wife, I requested them to convert all my outstanding amount in EMI'S.
Finally, settlement letter for Rs 52000/- was sent to me through your representative and the whole amount was converted in 8 EMI'S, against which I have already paid I instalment in cash i.e 6648/-

Recently I have received a letter from your Bank that after paying all amount I will be considered in defaulter list which is not acceptable by me. Either the whole amount outstanding should be converted into EMI, S enabling me to clear all the dues of the Bank.
Hoping for an early response from your end.
Thanks & Regards,
Anil Bhambri
Mob-[protected]

My name is Sadanand and I am holding a HDFC credit card by no. 5176 xxxx xxxx 3164 and I having Salary Account with same bank with no. [protected], my salary amount which was credited on 03.08.2009 in my account has been put on lien by the bank without any notice.

I am salaried person, and I have to run my family with the salary, I have dependents on me and with my salary I have to feed them, As I have already told the bank executive, that in between I have lost my job and during which I had to face lot financial problems in which my fathers bypass surgery was a major factor.

I am already in lot of financial problems and this action of bank without any notice has added to my existing problems.

I am ready for settlement, but the bank is not providing my outstanding statements, and harassing me.

I kindly request to arrange for settlement in installment method, waving of my interest charges and over dues, so that I can pay the bank, as well as my family can survive.

Kindly do the needful.

Thanking you

S.Sadanand

HDFC Credit Card — credit card settlement..

sir/mam,

i am holding credit card of hdfc bank for last 3 year. 1 year back i made purchase of rs.60, 000. i made regular payment of minimum due and totally paid amount of rs.30, 000 to them till this date. my total outstanding is of rs.75, 000. now due to some financial crisis i cant make regular payment so i contact them for any kind of settlement. they refused to make any settlement of payment. now they have freeze my salary account and withdraw the sum of rs.26, 000 from my account. i request to pls suggest way ahead.
bank employee even talk in abusive language to me on phone i have recording of this conversation.
any help is appreciated.

thanks

You yourself can not Deposit any amount in your HDFC salaried A/c — You yourself can not Deposit any amount in your HDFC salaried A/c

Hello,

.........HDFC Bank's Norms ...

I am working with a leading outsourch company in India and having salary A/C with HDFC Bank since Oct'05. The problem I am facing is that I can not deposit any amount in any of the Non-home branch of HDFC Bank.Most of the associate are facing same kind of Issue. In reply they said this is the salary A/C and you can only deposit amount only in HOME branch...and this is Indian govt. rule that they are following...on the otherhand my collegues and frnd that have the same series of a/c numbers since we join togather the same company, most of them and other salaried ppl in my office can deposite the amount.

Where the govt rule gone ???????

I Could not understand the rule of HDFC bank if Bank or Govt. said not to deposit any amount in any salary a/c then how Home branch can do this illegal work.

Second thing when I call and asked custome care executive why this is happening with few of the salaried persons then he said that infact is HDFC bank is centrelized but salaried a/c works with branch specification...what the "ghatia" rule they have made... ... ...

I worked in noida branch of my office and earliar i was in gurgaon branch so I an have a salaried a/c with Gurgaon SCO 15, sec-14 no i need to deposit the amount only in Gurgoan means everytime i have to traven min of 70-80 KM just to deposit any amount...can anyone imagine what kind of problem i faced and facing right now.

Can anyone look into this matter????
what kind of monopoly they are having to do any thing of their choice?????

I WOULD CORPORATE WORLD NOT TO HAVE ANY RELATION WITH HDFC BANK SPECIALLY IN TERMS OF SALARIED A/C...YOUR ASSOCIATES WITH BE HITTING THEIR HEADS..

Hello,
Saurabh - I am strongly agree with your point.. same has happen with one of my frnd and he has to struggle a lot since he is not having another account...
They provide services... offices close by 3.30 PM, , no extra work they do...

Regards,
Mars

AXIS SALES LTD/CREDIT CARDS — SETTLEMENT

Dear sir i worked as a Team leader for Mar2007- Jan2009. I did nor recieve my january month salary and full & final settlement till now. I given notice period of 15 days also. Do favour as soon as possible

Sir

I am Rajesh Chaudhary My Credit Card No is [protected] My credit card Amount is setelment Past 4 Month But Monthly Statment Genrate. so Please imfom my credit card status


Regards

Rajesh Chaudhary

I have credit card no [protected] from last six month i am not using your cards and last 4 months i hvae made payment against full and final settlement. As per my principle purchases is around 24000/- out of which i have made 10610/ to HDFC.
You are requested to kindly settle my account.

This is regarding HDFC JUMBO LOAN [protected].
I face problem when I made my payment EMI 5600 at ATM as usual one day before due date (05/07/09) and bank charged 700 extra. C/care executive told me you have activated auto-debit facility. First you have to de-activate the service and then this amount get reimbursed. As far as I know I’ve never activated this service. Because as per him the services are from 2007 and my loan is not much older than a year. Anyway I processed and get the services de-activated.
I got bill for[protected] other than my EMI).Your executive Ritesh([protected]) told me to pay 12000 and balance get waived-off and in future you’ll get the regular bill.
I pay on 17/09 and on 18/09 there was call from bank to clear all amount otherwise late payments to be charged. Now my current bill is 2000 more than regular bill.
I feel, there is a major communication gap between your c/care executive and recovery team. Only I am getting suffered in this process for the last two months.
There is lot of difference between the bill you send and what you say. Please clarify the net payables after your waive-offs. And mail me the updated refresh bill, so that I can made payments comfortably on time and enjoy your services in future.

Hoping for your favourable response

anuj bhatnagar
[protected]@gmail.com 0-[protected]

HDFC Credit Card — Salary on Hold, settlement done 5 years back

HDFC CC #: [protected]

Above mentioned is the card I had with HDFC bank approx 5-6years back. At that time a settlement for the sum of Rs 10000/- was done with the collection agency. On 30/09/09 I see a block to my salary due to this settlement not complete after these many years. On speaking to the collection agency agent Sachin, he said that due to a outstanding amount on the credit card my salry is on hold. Now at the most I kept the settlement letter for approx 2 years and little did I anticipate that some years down the line they would do this to me. I want to take leagl action against HDFC bank. Please suggest what I need to do at the earliest. Any good lawyers ot grievancxes forum. Let me know asap. Thanks.

HDFC Credit Card — repeated calls even after paying settlement amount

i made settlement with company and paid all amount however not according to letter but their executives said this part payments are also settling your amount and after last payment they said you will get NOC letter and statement with 0 balance but after some months now they have filed a case against me and didnot even tried to contact me and sent a letter to my permanent address whichin turn has disturbed our relation with everybody please look into matter

Dear Sir/Madam,


HDFC BANK,

Subject: Wrong Credit Card and Wrong Billing

With due regards, I want to state that Iam not a Customer of HDFC Credit Card division. I have never been using/ Holding your Bank's Credit Card and also not using any service of your Esteemed Bank.

I received a Credit card with an addon card in name of my wife as well as for both the card i never contact HDFC nor I am holding an account in your respective bank.I never take out both the card from the paper where it is stick from day one i got it.

I recieved a statement of Credit card no. ( [protected]) from your Bank in my Name. Iam Shocked to see that you have issued this statement for a total sum of Rs 15, 000/-- in my name then i had contacted your credit card divison office in dehradun and again shocked to know that i had taken a loan of Rs.5, 000/- and this is the interest which has add on it.

As i am continuing getting Statement which is giving me mental torture.

Please resolve the issue and give me a NOC against it.

Thank you for been concern & looking forward for your support.

With Kind Regards

Rakesh Khanduri
[protected]
[protected]@gmail.com
94/7A pushpvihar
Dharampur Dehradun

Hi,

I am employee of Vodafone Group and i applied for Credit Card before 6.5 months.And all documents gave to bank, which required.My salary a/c is in the HDFC BANK.
But till the date not received creadit card from bank.

Cell No[protected]
Name - Amitkumar Vijaybhai Patel
DOB - 20/08/1986

Thank & Regars,
Amit Patel

Hi,
I am Mukesh Chauhan, a credit card holder with HDFC.
I should say I had no problems with HDFC and I was happy with the service they provide me. Perhaps that is the reason, I have a Savings Account and HDFC credit card
Now, I am totally disgusted with the service of HDFC Credit card.
There was a complaint which I made in the month of Aug, It is not resolved till date. Ideally I should be offered refferal rights because they have not dealt with my complaint seriously and have not respected a customers emotions. Infact there was no acknowledgement, no call backs, nothing at all. I had atleast called in around 10 to 15 times, spending the valuable time, been hours together on phones to sort this problem. unfortunately the problem is not resolved yet.
Let me tell you what is my complaint for the last time. I had receive call from HDFC customer care for credit cards in the month of Aug for loan at that time The lady whom I did not remember the name of the person as per discussed with her she offering me for loan I accepted her offer but at that same time she also told me there is no any file charge or extra charge we can get. If you need that loan just say yes than we can debit in your account. Now I had receive my statement and found charge for loan file charge 300 Rs. I know there is no big amount for me but matter is why your executive give me wrong commitment. For this matter I had call HDFC customer and discussed with customer care and he told me our repressive called you 48 hours, I am waiting for 4 days but I did not receive any call from your end, once again I had called customer care and your repressive give me same answer finally I told him please give me proper suggestion other wise I am not payment of this month at that time he give me relax sir our repressive called you, now I had receive the statement for the month of Spt. I found there is no any value refundable but there is late fee charges or extra charge you calculate I am shock and call customer care your repressive give same story and same answer finally he told me please give up the full payment we will refund this amount in next month. I am agree with him I had give the full payment. Now I had receive statement of Oct. and found there is no any refundable amount once again I called HDFC customer care but same answer and same story. Finally I told your repressive give me proper feedback otherwise I am not giving payment. Now my card is not working it’s only for your fault.
I am waiting for your valuable reply.
Mukesh Chauhan

This is in regard with my credit card issued by HDFC bank vide serial no.[protected] in the name of naveen sharma.i had a settlement on 20/10/2009 in which a installment of rs 2863/ is being made every month by me upto 8 months. I had already given two installments to recovery agency(AALLIED SERVICES, AMRITSAR) with which i have the reciepts of the payment i made but instead of this the other agencies keep on calling me that your whole payment is due and twice some ill mannered persons of some agencies(CITY ENTERPRISES, AMRITSAR) visited my fathers shop as well came to my residence talked so rudely, shouted in front of my house by which i am very much mentally tortured.This is really a black spot on HDFC bank managment.Please look into the matter otherwise i will stop paying the installments and will see what will happen.I told him i had already made a settlement with the bank but he said u r lying and we know how to take money from you.this is ridiclous.

NAVEEN SHARMA
[protected]

To

The Branch Head
Credit Card Division
HDFC Bank


Sir/Madam,

Sub. Date of birth correction in your records and pick of cheque from home.

I, Ashwini Khurana my credit card no:[protected]

i have submitted my DOB correction twice in your drop box located at pitam pura hdfc atm, till date there is no correction in my dob.

i had the word with your supevisor on duty when i called up customer care they refuses to let me know my balance and tell we cannnot proceed ur request as your dob is not matching.
Due to some health problem i could come and deposit the cheque of my bill, i asked the lady on customer care, who has refused to tell my balance, for collection of cheque from my home, she has has given me number which i could not get through[protected].

kindly get the cheque picked up from my home and make correction in my dob - 30/09/1977 in your records.
i m facing hell lot of harresment from your customer care.

kindly look into it and do the need full.
if nothing is possible at ur end pls discontinue my card with immediate effect and collect your all outstanding bill from my home.

Thanks & regds
Aggreived customer
Ashwini Khurana
[protected]

I have a credit card in hdfc, and my savings in hdfc also. This month is received my salary through hdfc bank. Credit Card section in hdfc is hold my salary account for non payment of credit card without my knowledge. I was out of country for 7 months due to which i wasnt able to pay the credit card dues. i call to customer care of hdfc credit card section for 100 times more still they have not take any further action to unhold my account.my financial situation is very critical. my son(age 4 years) is admitted in hospital i have no fund to cure him. i tell this reason to cusomer care person also. i called several times to the hdfc credit card person for settlement they cannot take any action past 6 months. now my credit card payment balance is 24000/- but my payable outstanding Rs.11345/-. they hold my salary amount Rs.13849/- . my salary account is holding for 1.01.10. i yet to received any customer care executives call from their end. what can i do for this month expenses. my son medical expenses. please kindly arrange to solve my problems. Mobile [protected]

Citi Bank Vodaphone creadit card — Wrong Payment made by bank/harassment

My Vodaphone bills was connected to a citi bank Credit card. We have moved to chennai from Bangalore. The credit card was cancelled after the payment of all dues. This card was only for Vodaphone payment. The vodaphone was cancelled for over 6-7 months ago. The bank has been harassing me over mails and calls daily for a payment of 6000+, which has now become7000+ over a payment for bills for a connection that does not exist. I have been explainng this to everybody who calls...but the calls and mails continue. Every callers syas that they will look into it and stop the calls and mails...but it is continuing for more than 2 months. Vodaphone has not sent me a bill for the ammount either. How can the bank pay out of a closed card? The card was associated to mt Suvidha accout...which it is not now...signifies that all dues were paid and card closed.

Citi Bank is reputed bank and we do not expect these graudulant messures from. Esp. when it is the bank which is connected with my company Honeywell technologies and is my Salary account.

Kinldy help..as i am emotionally stressed out with the threatening calls and letters.

Thanks
Gayathri

I am now getting black calls every 1/2 hour from Citi bank

HDFC Credit Card — Threatened for Recovery

Sir, We would like to bring to your kind notice that on 8th Jan. 2010, we received a telephone call from [protected] that a outstanding of Rs.3200 is in your credit card which is against our purchase of Rs. 471.00 ( Which is made only because we have received a call from HDFC Bank to do some transation otherwise your Card will be cancalled)
During the conversation the caller said if you will not clear than The Bank will take legal action against you. We said OK let the Bank do as per their rules and let them give us in writing and you please dont call us.(As he called many times in a day)
In this regard we would like to state that the amount we could not deposited because we assumed this amount will deduct from our Saving Account with HDFC Bank and the account is belongs to my daughter and she is not familiar with Bank transaction.
However, when we said please give us in writing than he started with DURTY, FILTHY,ABUSIVE words which is not possible to write here. Immediately we went to local HDFC Branch and stated the facts to Branch Manager and immediately he call in above number but the receiver replied that this is call centres number who has abused, we dont know than we directly contact but no satisfactory reply has been received by us.
Again today i.e. on 13.01.2010 we received a call from same number and with strong words he asked are you going to make this payment or not? We said may we know who is calling he said you will know every thing tell me are you going to make the payment or not than we diconnect the line and call again and again but we have not attended the call.So please look in to this and whatever matter is there please give us in writing so that we can understand the facts. And also advise your recovery agency not to call us and take necessary action against the caller how can he abuse us? Who has authorised recovery agency to use filthy words as he is also some ones Brother, Son, Father......
Further I do hereby advise to Cancell my above Credit Card immediately as i dont want to hear this type of language by keeping my account with HDFC Bank please.

Herewith I have enclosed this month Credit card Statement. According your prior mail you have reverse the Late fee Amount and service Tax.

But Once again you have financial charge & other has been levied in my Account. I didn’t get you anything in my current month statement.



Let me know Why you are levied in my account Extra charges?

--Devaraju K
[protected]

By Registered Psot Acknowledgement

Date 08.12.2009


From:-
Sunil Vaman Rane.
Block No. 131/3142,
Gjuarat Housing Board Colony
Meghaninagar
Ahmedabad-380 016.
Gujarat (India)

To.
HDFC Bank Limited
HDFC Bank Card Division
8, Lattice Bridge Road,
Thiruvanmiyur
Chennai-600 041



Dear Sir,


Ref: - My Credit Card Account Number [protected]
Sub: - Close the said Credit Card Account No. [protected] & Issue No Due Certificate

Please be informed that,

My card account has been invalidated by HDFC Bank Ltd. from further usage since last year - 2008.

I always insisted upon the settlement advice for payment but not received from your side and directly Notice received from your side dated 02.08.2009 showing outstanding balance of Rs. 28, 739.61 and hold on funds in my Salary Savings Bank A/c No. [protected] with HDFC Bank Ltd. through Lien of Rs. 28, 739.61 attached Notice copy and I have requested Settlement Advice for full & Final Payment Due after waiving the late fees, Interest amount & financial charges of my Credit Card A/c No. [protected] with HDFC Bank Ltd. as per committed by debt management agency approximately settlement amount is Rs. 19, 000/- but actually debited to my Savings bank A/c Rs. 28775.15 On 17th August 2009. Attached Mini Statement copy & again another bills raised on dated 02/11//2009 for due payment of Rs. 2410.95





In this regard I regret to inform you that I have not received the said No Due Certificate from your end and no intimation of cancellation of Credit Card, on the contrary I am further receiving bills for which I have not made any purchases from any Stores / Shops since last year -2008. I think it is played by your one of culprits so I am receiving the bills.

You are once again requested to stop such harassment otherwise I will not have any option but to commit suicide and ultimately you will be held totally responsible for my family and dependants on such action.

You are once again requested to send me No Due Certificate alongwith cancellation of Credit Card within 10 days otherwise I will commit suiside after communicating to legal advisor / all Print Medias / all air news, which may please be noted strictly.

I further reiterate that you stop the above at once otherwise I have decided to finalize above actions, now it is upto you what to do.

With regards,


Sunil Rane.

Encl.
1. Copy of Notice dated 02.08.09
2. Copy of Mini statement directly recovered through lien my account of Rs. 28775.15
3. Copy of letter dated November 12, 2009.
4. Copy of Invoice dated 02/11/2009 with Ref No.[protected]R0024716 of Rs. 2410.95.

My Credit Card Statement Has not Received in My Mail Id Please Send

Hello,

Greetings for the day!

This is to inform that i was with the organization till january 2 2009 was my last working day i have joined the organtioan on November 9 2008 at lakdikapool Hyderabad. there was no proper training provided to the team .they use to give us the lap-top and some brochers where we need to go-through the material and there was no proper communication from the staff of the bank i was terminated from the services on January 2 2009 and told to write the resignation letter and to handover the banks identity card and all the rest of the bank documents i was paid one months salary with many walk-in to the people i was paid one months salary the people did not give me a clear picture of what is been made to run me after them .with further communication with the people at lakdikapool branch they told me i was marked absent for not coming to the office and the balance one month was held with the bank as Leave with out Pay (L.W.P)

well theres more to be discussed

Thanks & Regards
Mohammed Akbar Sharief
Employee ID No : CM-14618
[protected]

ALL RESOLUTIOND OF HDFC, IF ANY, ARE ONE SIDED, THEY DO NOT LISTEN TO REASON OR LOGIC, KEEP PRESSING ON THEIR SIDE OF STORE,

DO NOT EVEN WANT TO LISTEN ANY THING

NI HIGHER MANAGER WANTS TO STEP IN,

UNTRAINED STAFF,

Dear Mr Sharief,

Request you to send us your employment details (employee code and the Branch you were employed at) at the email id [protected]@hdfcbank.com. Also, please mention the id TTU[protected] in the subject line of your email.


Regards,
Customer Assistance, HDFC Bank

DEAR SIR,
I WANT TO SETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS [protected].SO I REQUEST TO PLZ SEND ME THE SETTLEMENT OF MY CREDIT CARD. I AM HARRESMENT OF THIS BILL. MY CELL NUMBER IS [protected]


REGARDS,
BALDEV RAJ KHERA { FARIDABAD }

Ref your letter no il/hdfc/cc/chan/mar-2010/17336 Date -22th March, 2010
Invitation to conciliation as per section 62 of the Arbitration about credit card no-[protected]
Sir
I have received notice regarding my credit card dated 11 march, 2010
1 I got my credit card in 2004 named vikramjit sindh sandhu credit card no [protected]
2 I have never use my credit card. There was no amount standing against my name
3 I lost my credit card in 2005 & the copy of the F.I.R is sent there with
4 I had informed the HDFC branch at Patiala when I had lost the credit card
I received no information regarding this to date
5 Therefore this matter regarding payment of rs 5867.98 does not arise.
In view of the above mentioned facts this issue may please be closed
6 I request your good self, this matter may be closed.
Document attach
Copy of F.I.R

HDFC Credit Card — Regarding Admin fees in spite of cancellation of card

I had a credit card of HDFC Bank in the year[protected]. In the month of December post clearing all my dues with HDFC I had requested for the cancellation of the card. I had personally visited the Branch and asked for the cancellation and applied for this from my end. The Bank informed me that a cancellation confirmation will be autogenerated and sent out to me at a later date. Due to my personal requirement I had left for the UK on January 2005 and returned from there in the month of September 2009. During this period no communications whatsoever came from the Bank at my homestead. As such i considered this to be settled and all cleared. Post my return as well i had no news from the Bank. In the month of 2009 October I had applied for a personal loan with HDFC. Whilst the loan was in process, i received a call stating that there were some admin charges post my cancellation that needed to be cleared as till then inspite of my early request they had not cancelled my card. As such it seemed that I should be paying that. Although I was aware that it was not my concern still i consented to pay. But then all of a sudden they cleared my loan and when asked i was informed that all is settled and that they are wrong on their part and I do not have to pay. Now in the month of March 2010 I was informed that i had to clear my credit Card dues or else there will be some problem with my standing loan. Again i received a call from HDFC collection department stating that they have been adding interest on my account on the admin charges and that on this date the total amount due is Rs.11,000. And unless I clear that and get an all clear certificate it can cause issues with my standing loan. That is when I got really very agitated. I called up the Bank and found out that it can be settled for Rs. 3000. Now I was surprised that an amount that is not mine to pay or my expenses is being forced out of me and as well it is as if i am being given a concession for something that i am not responsible for.

Unless this amount is cleared the loan will not be considered sanctioned and as well if this is not resolved before the 5th of April my standing loan is loaded up with another 2 % surcharges for the re application and that amounts to an addition of 10,000 rs approximately. As such I contacted the collections department and asked them to collect the amount from me and as well give me an all clear certifcate as I do not wish to nor have the time to fight this out and most frankly close this loan at this time. Due to some official matters i am currently out of town and hoped to clear it here itself from the local branch. As such contacted the necessary people and got an appointment for a collector to come round and pick up the cash and provide the certificate. The collector did not come but i received a call stating that "mam please make the payment but we will provide the letter at a later date". I did not consent to this. Then they got back to me stating that we will get it done after the weekend. Again when they got back to me they said that they cannot provide the letter as it is a Mumbai card and this matter has to be resolved there. As such i finally had to place a complaint with HDFC credit card and was told that they have forwraded it to teh necessary department. But as per mty understanding here, on simple terms, firstly inspite of it being not my payment i have still consented to clear the account and HDFC cannot help me with this. They are just playing passing the parcel and putting the customer in peril. I dont understand what's happening.

I need assistance with this badly. Request some help on this

If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:

Here is the link, go to complaint form:

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Share this with other victims as well and spread consumer awareness.

Dear Mr Haldar,

We regret the inconvenience caused to you, and would further like to investigate the charges on your card. Request you to send us an email at [protected]@hdfcbank.com with your credit card and loan application details, as well as your contact information. Please include the id (TTU[protected]) in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.


Regards, Customer Assistance, HDFC Bank

I MD ALAUDDIN WAS AN EMPLOYEE OF HDFC BANK AT RASH BEHARI AVENUE BRANCH AT KOLKATA AS A LIABILITY COEX, I WAS RESIGNED ON 9/1/10 .TODAY IS 14/4/10 YET I DIDN'T GET MY FULL AND FINAL SETTLEMENT LETTER.SUGGEST ME WHAT SHOULD I DO?

EMP CODE:69932
BR CODE: 0530
B.M. :SANJEEV MUKHERJEE

Dear Mr Alauddin,
We request you to write to [protected]@hdfcbank.com, with the details of your complaint, as well as your employee id, as they would best be able to resolve all salary related queries. We also request you to direct all future queries to this email id.

Regards, Customer Assistance, HDFC Bank

i made settlement with HDFC CREDIT CARD BANK and paid all amount however not according to letter but their executives said this part payments are also settling your amount and after last payment they said you will get NOC letter and statement with 0 balance but after some days banks executive threating me and every time knocked my home and my family disturb. HDFC BANK executive contact no.[protected] Mr. Ravi dubey and other executive HDFC Bank Preeti contact me and two time take money but they are not give me NOC letter. They didnot even tried to contact me and sent a letter to my permanent address whichin turn has disturbed our relation with everybody please look into matter. HDFC CREDIT CARD WITH ALSO MY HDFC Current Account no.[protected] also blocked that bank. Please co-operate with me.
MR. NIKESH KUMAR
CREDIT CARD NO. [protected]

ICICI — Non issue of credit card and to pay outstanding amount to a policy which I never have approved of

This is regarding an issue related to an outstanding payment due on a credit card which I don’t hold. To begin with – I had a personal loan account with ICICI, repayment which was effective from Feb’07 thr’ Mar’09. If there was my request application for a free credit card, please confirm with a copy of the same.
Would really appreciate if the below mentioned concerns were addressed:
1. Firstly, could you please show me a copy where I had requested for a credit card from your bank?
2. Assuming you had dispatched the credit card to my said address, could you please provide me an acknowledgement copy/consignment number showing I had received it?
3. Could you please provide the ECS/EMI debit approval details to an ICICI Lombard policy <which I still did not approve of> from the credit account you believe I hold? If yes, could you please furnish those supporting documents?

This is a job that’s had so many twists, turns, delays, and sidesteps that we could have used a full-time researcher just to track who said what and when! It’s confusing, but we need all the records to review.

Sincerely,
Hariharan Srikanth M

My Details:
Hariharan Srikanth M
Mob: 91-[protected]
Above said Credit card detail: [protected]
Outstanding Amt: 39, 082
Policy Amt: 29, 796
Policy: ICICI Lombard:4034/CHT/04163608/00/000
Policy Start date: 15 Nov 2008 Policy End Date: 14 Nov 2010

Dear Hariharan,

We are sorry to hear about your problem. Please write to us with your contact details at [protected]@icicibank.com so that we can get in touch with you in order to address your concern. Please refer "505903" in the subject line.

Regards,
ICICI Bank Customer Service Team.

HI Hold a HDFC Credit card, the due on this card is 75K and we got the settlement for 40K in 4 installments, First one was a cash payment, second was a cheque got cleared, third cheque got bounced and their agent came and collected half the amt and said that we can pay that along the fourth installment, and the fourth installment got bounced and when i contacted to pay the 2 installments amt they say its invalid and they can not do the resettlement, and are asking me to pay the whole amt, I have been paying the min amount last 4 months, Can some one suggest me a solution.

my credit card no.is [protected] as per your statement my due is only Rs900.00 in this regard bearing cheque no. 274855 dated[protected] Rs 900.00 issued icici bank cheque tirupati branch. the same was put into your tirupati's branch in drop box till date not debited in my account.in this connection dont debit any late payment charges .it is lapse for your end.kindly respond to this matter urgent.

HDFC Credit Card — Requesting for Payments for already settled Card

A Letter from me has been submitted in Adyar ATM in April 2005 to Close my HDFC Credit Card
([protected] , Name : Charanya Balasubramanian) and ADD -ON Card (Named P.PASALI). Along with that
Letter two ICICI Checks bearing # 702912 , 702913 (each for Rs 10,000) has been enclosed for total payments
20,000 RS and final settlements.
Even though there has been no reponse from your end , both the checks mentioned was debited to my account on
22-Apr-2005 (Proof Enclosed along with this email).
I personally have called the customer service on 19th of April 2005 to get the Latest outstanding due and the final
setlement check was dropped on the basis of the same.
I have made multiple follow up for the same .The Letter furnished for the close had contact details and address for
intimation to send the NOC certificate, but still I received zero responses from your end.
Communications / Call received from HDFC Bank
• I Received a first communication call from your end in this regards (between May 2005 and August 2005
,sure about the exact date ) for due of amount 2000 Rs, A response was sent from my side though an
Internationl call and email detailing the payment details and the card closure details along with the Bank
statement and Bank Proof. I had a verbal acceptance from your credit card agent through telephone. <NO
RESPONSES RECEIVED FROM BANK BACK AFTER MY RESPONSE TO THE FIRST CALL>
• Secondly in Jan 2007 , I have received a email from Krishna Walia for the same due , I responded the same
with a detailed email and call along with the proof of payments and requested for the closure of same as well
as physical statement of the card (Please find the attached emails fro references). <NO RESPONSES
RECEIVED FROM WALIA /BANK BACK AFTER MY RESPONSE TO THE SECOND CALL>
• On checking my CIBIL report in Feb 2010 , I was informed a due of amount 4000 Rs is appearingin MY
HDFC CREDIT CARD. I visited the LOCAL HDFC Bank and submitted all the Letters and email copy for the
payments made and follows up made.< I WAS INFORMED ,A CALL BACK WILL ARRANGED FOR THE
SAME>
• Third call was received some where in May 2010 requesting for the payment of Rs 30 ,000 Rs. I
Responded back and contacted Mr. Vasanath , and forwarding all the emails and Letters to UDAY
SHANKAR and requested for a physical copy of card statement and charges details
• On June 19th , I have received a notice from BANK , requesting to settle the amount of Rs 10,600 . After
making multiple follow ups , I receieved a call in June 2010 and Last week stating for the payment of Rs
40,000 for the final settlement.
• LAST WEEK , again I visted Thane HDFC Bank and dropped the complain letters and requested for the
Copy of the Credit Card Statemet .< I WAS INFORMED ,A CALL BACK WILL ARRANGED FOR THE
SAME>.
Till now, I have neither received any physical statements or detailed call acknowledging my emails or follows up
made. All I receive from your side is about the settlement amount which varies indefinitely in ranges.
.
I request you to kindly look your logs and verify my all emails sent to u,
I have attached the Bank Statement. Which was the last transaction payment made towards my card for final
settlement? No Card Transaction was made after that as i have destroyed the card. Both the card has been
destroyed in Apr 2005.
It was a surprise to receive a call after 3 or 4 years regarding the non-payment / clearance of liability. It was paining to
note for having received remainder from you for the account which has been already settled by me long time. To
avoid recurrence of such remainder at least in future I would like to take off the matter with customer care center and
there contact # / email address . I seek for health for getting the number /email address .
I have requested multiple times for the physical statement to my communication address , never I received a physical
copy or an email copy. I do see different figures of settlement amount each time when I receive the call.

Please note I have attached all the
copies of the emails and follow ups made

I have got a phone call from delhi aperson called and said i m calling from delhi court ur file regarding ur credit card dues which is Rs21000 (while the principal was 3000,and i paid amount Rs500 for about 20 months) i m going to issue warrant please call upon Ms Ria Banerjee to settle ur account and inform me, I called Ms Ria and she told me to deposit Rs 6000 to settle my account I deposited it to the same date and inform her she assured me of providing letter of settlement and noc within 2 days but yet after 22 days I haven't get ANY PAPER and when I call her again She didn't pick up the phone I call to customer care at chandigarh they said their is no information regarding ur solution.I m shocked and feeling very much cheated.
Anis

fsdf

f

Hello Sir,

My self Prakash . S. am using ur card since from 3 Years, 2 months back i sent mail to Hdfc regarding redusing the amount (19200), after this I got cal from HDFC customer care to pay the money in 6 installments i.e 14325/-(after deducting late Fees etc) nd month of august i paid 1000/- but recently i got cal from customer care executive (Richmond circle Brandch B'lore) outstanding amount is 21200/- really i feel very bad of this, so pls send a mail to my mail ID how much have to pay and pls reduce the amount i coluld not able to pay this much amount and it should not go for black list. this is my humble request (i decided to pay the amount in single shot within October 2nd) kinldy do the needful ASAP. The details are furnished below.

card no: [protected]
mobile No: [protected]
Mail Id: [protected]@yahoo.co.in

I am kasoji.Balamani credit card holder of HDFC bank since 1yr, my account no is[protected]..I have already payed the amount of 47000 by cash on[protected] and 25000 by check[protected], before the due date but you have recieved my check after the due date on[protected] because of ramzan festival.so, kindly requesting u to rewise the finance charges.


THANK YOU,
Regards
K.BALAMANI

Hi,

I booked the dell labtop through online using hdfc credit card([protected])
due to some reasons transaction is Failed but amount is detectd from my account.
Transaction Details:-
Transaction Date and Time:[protected]:50:06
transaction amount:-43850
Txn Id's:[protected] and 11328032
atom transaction id's:-743496 and 743490
Credit card number:-[protected]
Credit card holder name:Prasad Gopathi.
Reason:-Drop Transaction

Could you please check the my transaction and credit the amount to my card as soon as possible.


Thanks & Regards,
Prasad Gopathi.
91-[protected]

Hi

I have complain about HDFC CARD NO [protected]
The hdfc card company block my Oracle salary ac without any reason while I have already make the minimum payment.
My hdfc salary ac no [protected] bangalore

Regards,
Rana

I am sending mail to your mail-id customerservice.[protected]@hdfcbank.com
But till the date i have not recd any reply .credit card no.[protected]
Taking credit card of Rs:10, 000/ But I have used only 8, 000/-
Now hdfc credit card claim on me of Rs:22, 000/- which is impossible to me .
I had also meet & attend the phone of executive (hdfc credit card) but your executive Mr. Pravin cell no.[protected] sending native report to bank that these customer is not attend the phone and not agree to pay the amt. my salary ac is hold by bank .(i had agree for settlement with installment or one time but your executive is not cop-oration for that ) so i request to you give me accurate amt for settlement because my salary is hold by you and my family is depend only on me my salary .


Samiksha mirajkar
[protected]@rediffmail.com
[protected]

Everybody does not realize the problems. The moment some gets a credit card how many people know how to use the Credit Period given by the bank successfully.
A first time card holder is very happy to use people's money, but does not forget that he has to pay the money at some point of time. I started ny credit card with a credit of 25, 000/= but today my credit 450000. Yeah I know it is tempting. The reason the bank is increasing my credit limit is just to tempt me to make further purchases using this money and fall in the debt trap.
People who are using credit cards are given a credit free period of 50 days. If planned correctly, you can rotate the money for 50 days and also make your credit card payment.

PLAN YOUR PAYMENT / USING YOUR CARD

1) Lets take your bill date is on 5th January, then your billing cycle will be from 5th Dec - 4th January. Any smart buyer will make a purchase on the 6th Jan. This way ... your bill is generated on the 5th of February and you are given time till Feb 20th to make the payment.

2) What ever is the credit limit given by the bank always make sure you have to spend only 1/4 of the limit and a max of 1/2 of the limit(only when there are additional expenses)

3) The bank gives you a min amt to pay, but that is even more tempting. Dont fall in the min amt due. Lets take you have a bill of 20, 000, min amt due will be 5% of this. Rs1000 . But lets take you can pay upto 12000, then make the 12000 payment. In this case the interest is levied only on the Rs 8000 and not on 20, 000 which will happen if you paid only Rs 1000/=.

4) Marketing guys who fill your forms, talk sweet, get your photos printed have multiple brothers and sisters and girlfriends in all the banks, so one detail which is submitted gets shared by multiple people

5) Bank knows to cheat you well. That is why earlier they were using Photo ID cards. But they realized that by using these cards, it will be difficult to make money and merchants cannot be cheated. So they abolished the scheme.

To summarise it all, I dont say that only HDFC is bad, all the banks have a similar cycle to follow. Be it HDFC, ICICI, Citibank and even HSBC ... Dont trust anyone esp the sweet talker.

When someone is asking you for your information, makes sense to understand, which branch does he work for, who is his supervisor, what is his contact number, what is the sup contact number. Call each one of them and understand the Product Features.

If you default and someone is threating you, you have a right o approach a banking ombudsperson. The Supreme court has laid a new role that no collection agent can visit your house before 8 am and after 7 pm. If you notice this, kindly take a note and report it to the Banking Ombudsman.

Thanks
Arun

Dear Customer Care,


My name is Suraj Kumar Gupta and my HDFC card number is :- [protected]. I was not used my card approx 3 years due to my card was lost somewhere.and i was not in india.I recently came in india in December month. Recently I opened my new salary account in HDFC BANK, VIVEK VIHAR BRANCH, DELHI. But HDFC CREDIT CARD department hold my account funds approx Rs.16000 without any confirmation.

For that i was visited to VIVEK VIHAR Branch, But according to Branch manager hdfc credit card department hold your funds.
I was called to hdfc customer care department for query on[protected], they suggest me to wait for collection department call.After 3 hours i received call from[protected],[protected] of Miss RUBY & directly said...
"AB TO KHUSH HO NA AAP, JAB HAMNE AAPKE ACCOUNT SE PAISE ROK LIYE"...

I confirm my outstanding Bill from HDFC Credit cards department, its Rs.8841, But how can they Hold my Rs 16000 money without any my information.

I also received an call from[protected]. She said we don't pay your Rs.16000.
I called to[protected] miss Narita she said your hold funds automatically deduct from your account.And she give me one new no :-
[protected].
She said this no owner is a department head & she solved your problem, But i called on this no but she didn't pick my call, also she cut my call many times.

I just want to clear my this bills & final settlement on urgent basis.Please do the needful otherwise & will check this issues as a Legal Action.




Thanks & Regards
Suraj Kumar Gupta
SR.MANAGER - IT & BROADCAST
JANSANDESH 24x7 HINDI NEWS CHANNEL,
NOIDA-201301, INDIA
[protected], 33
[protected]
[protected]
[protected]

Dear Readers

From last 3 months i am writing to HDFC Credit Card department of rectifying my EMI Installment, at present i am paying ECS from MY HDFC Bank Account so as deducting EMI from credit card also. My repeated request and telephonic call all in vein. every one week i received a message within 12 days we are sort out the mateer, but till date no rectificattion from Hdfc credit card department.

Following persons mail and calls received from HDFC
1. Mr. Arun Manager Credit Card
2. Mr. Chandu Manger
3. Ms Pooja (Executive)
4. Mr Pankaj Executive
5. Ms Priyanka Executive
6. Ms Anugrtha Manger Credit Card

Still not resolve my complaint.

It is my hope Mr Pareek (CMD of HDFC) get this words and take neccessary action

I want the state ment from Day to settle the amount one My card No is [protected]
Name : Shrikant.L.Kulkarni
E mail : s.[protected]@yahoo.com
Phone No : [protected]

Dear All
Most of time the HDFC bank credit card is doing the same which you all mentioned in your complaints
So my suggestion is that you always send the mails to your colleges and friends to inform them how you are getting cheated with HDFC so you can make aware about all these nonsence they are doing with the peoples.
I promised you that after seen all these i am going to close my HDFC bnk account.
I am also getting the regular call from HDFC for offering the credit card, Loan etc.
But fortunately i read all these from these great website so now I will be a big Fool if i keep any relation with this HDFC (Highly Defaulted Fraud Cheater)

Hi Sir,

i have applied a Hdfc credit card on Date 31 Dec 2011. By Hdfc Agent Mr Brajesh(Sector-62 Noida), but still i have not received Credit card . whats the reason behind this i dont know . But your agent take all document related to Credit Card 2 times.but still the status are pending .I talked with customer care those pople told me status is Decliend due to absense of Address proof which i am already submit to Mr Brajesh, I am also sending mail regarding this conversation with customer care, but no postive respose. I am totally disappointing about this .recentely Mr Alok (HDFC Agent) come in my office & give a declaration Form . I filled this declaration form & attached Address proof with this but still i have not recieved credit card . I chose HDFC bank service for the better customer service . But my experience is very poor with your Bank.please do some thing in this matter.


Reference Number:[protected]N1
Name:Vibhor vaish
Hdfc A/c Number:[protected]

I Have A Serious Allegation Against Bang Manager Of ICIC BANK BANNERGATTA ROAD BANGALORE THAT PERSON IS A BIG I KEPT ON MAKING MY PAYMENTS REGULARLY ALL OF SUDDEN HE SENT A GUNDA TO MY PLACE NAMED REDDY TO THREATEN MY MOM ASKED ME TO VISIT HIM BI 6 AT ANY COST WHEN I WENT TO VISIT HIM AT BANNERGATTA ROAD BRANCH HE KEPT SAYING HE IS A MANAGER WHEN I ASKED HIM HIS VISITING CARD HE DIDNT GAVE AND ASKED ME TO PAY 16K AT ANY COST BI 31ST OF MARCH WITHOUT ANY PRIOR NOTICE, HE EVEN TRIED TO THREATEN ME STRAIGHT AWAY I AM BUGGED UP NOW AND DECIDED NOT TO PAY ICICI NOT EVEN A SINGLE PENNY AS I KNOW HOW MUCH I OWED THEY ALREADY TOO MORE THAN THAT FROM ME NOW THEY STARTED ACTING LIKE ROWDY GUNDAS SO I GAVE A COMPLAINT AT POLICE STATION ALREADY SO MY FAMILY MAY STAY SAFE, THAT DUMBO IS TELLING I HAVE OUTSTANDING OF 1 LAC AND HE WILL SETTLE IT FOR 51 WHICH I OPTED FOR LAST MONTH

NOW IAM GONNA TAKE THIS VERY SERIOUSLY AND TAKE THE ACTION IN SAME MANNER IT WAS MY MISTAKE THAT I KEPT ON IGNORING THESE

NAME : AUSTIN M GONSALVES

NO :[protected]

Dear Sir,
I am surprised to see that you have sent me the credit card no [protected] VISAINTERNATIONAL I have never asked this card With immediate effect PLEASE CANCEL THE CARD and inform me immediatelly without delay.
my e mail is mahadeo.[protected]@gmail
I am not interested in this card
Regards,
Mahadeo Banahatti

To all those who are cheated by the Telesales of Bank Credit Cards... Please refer the Newsletter of BCSBI dated Mar-May 2011, wherein it states “BANK CANNOT DEBIT A CUSTOMER’S ACCOUNT MERELY ON THE BASIS OF TELEPHONIC DISCUSSIONS, EVEN IF RECORDED BY THE BANK. THE BANK MUST OBTAIN CUSTOMER’S CONSENT IN WRITING OR THROUGH ELECTRONIC MEANS WHEREIN THE SYSTEM PROVIDES FOR ADDITIONAL AUTHENTICATION / VALIDATION BASED ON INFORMATION SPECIFICALLY PROVIDED BY THE CUSTOMER”

DEAR SIR,
I WANT TO SETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS [protected]. I AM NOT USE TO CREDIT CARD.DUE TO MY FINANCIAL PROBLEM FEW AMOUNT WAS LAPSE TO PAY, AS I DISCUSS WITH THE BANK I READY TO CLEAR ALL MY DUES BY INSTALAMENT BUT FROM LAST THREE MONTH MY WHOLE SALARY WAS HOLD BY YOU WHICH CREATE LOTS OF PROBLEM TO ME TO RUN MY FAMILY.SO I REQUEST IN GUWAHATI HDFC BANK TO MAKE MY FINAL SATALMENT AGAINST 14000.ONLY, BUT NO ONE GIVE RESPONCE EVEN I TALK TO KOLKATA ALSO NO RESPONCE.
SO EVERY MONTH ADD TO LATE FEE ALSO. SO I REQUEST TO PLZ SEND ME THE SETTLEMENT OF MY CREDIT CARD. I AM HARRESMENT OF THIS BILL.MY FINANCIAL POSITION IS NOT TOO GOOD SO I REQUEST YOU TO GIVE AS WAIVE AS U CAN PLS.
MY CELL NUMBER IS [protected]


REGARDS,
DURGESWAR BORAH
BIRUBARI NIZARAPAR
KAMRUP GUWAHATI-781016

I used to hold a HDFC silver credit card 4 years back ( HDFC Credit card A/c no. [protected] ). I cleared all my dues by paying to a Bank representative who came to my office address C-25, Sector 58, Noida. After that I went abroad for 2 years. After I returned I got a rather unpleasant and surprising news that I haven't cleared by HDFC credit card dues and they want a amount close to 7, 500 Rs. I asked for a Card Statement from the pretty rude Agent who called. He told me that he works as a Recovery agent and he is only interested in recovering the amount. He told he has no clue how you can get a statement.

I clearly told him that I have already cleared my balance and this could only be a mistake or a unlawful method adopted by HDFC bank for increasing their profits. At this, Recovery agent started threatening me and my family. He somehow got my sister number and started abusing her. I immediately reported this to Delhi police and unscrupulous calls stopped.

My point was very simple ~~~ Get me my statement and I will pay you whatever is fair.

To my utter disbelief on 18-January-2011, Rs. 18, 765.24 was taken OUT of my separate Salary account (HDFC Bank a/c no. [protected]) . I was out of India during that time and tried to contact HDFC customer care many number of times. Reply was always very rude and clear that they do not have any statement. How on the earth is that possible that a bank doesnt have a statement ????

Regards
Yogesh
[protected]

Dear Sir/madme,

I had been defaulting for last 4 months for not paying the credit card([protected]) interest since for past 1 yr i lost my job and i currently started a business. my intention was to pay the money so i asked even for settlement but yestarday a guy named Mr Navneet(Mobile No-[protected]) from recovery department came to my residence and harassed my my brother and sister in law in my absence and in my presence he when he understood that i am not able to pay money he harsses and humiliated my neighbours by asking money to them. when i asked his senior's number he said(hdfc company ya company ka koi baap mera kuch nahi bigad sakta, tu kisi ko bhi bula mera koi kuch nahi bigad skta". since he was not ready to leave me i took him on my byke to my work place and there in front of 20 people-some were my college, some were my clients, he said" ye bhikhari admi hai, bhikhari ki zidagi hai iski, kutta hai, kutte ki maut marega, chor hai" and many other bad words. he humiliated me like any thing and because of which i had lost my credibility in my family, society, and my work place because of which i will have to shift my work place now. i want strict action to be taken against Mr Navneet(Mobile No-[protected]) from recovery department. sir/madme you can understand for every person his/her prestige in family, society, workplace carry a big role and importance which i had lost so, i am not going to pay a single penny/money hence forth.

Shekhar B Singh
[protected]
[protected]@gmail.com
Card No-[protected]
B/12, 601, Melbourn C.H.S, Yogi dham, Murbad rd, Kalyan(w)-421301

What is the process to cancel the card ?
DOES HDFC HAVING ANY CANCELLATION PROCESS . I have been told that you write a letter to Credit card devision and cut you card and post it on any of ATM of HDFC . I AM VERY SURE THAT THIS IS NOT THE WHOLE PROCESS AS NO ONE TELL ME IN CUSTOMER CARE TOO !! WHERE SHOULD I GET HELP ?

dear sir,
i was got your letter from kolkata office regarding my car loan satelment on rupee 1lack 4 thousand only but no body have given me the account number or any another source to deposite my amount and local branch patna is not resonding regarding this leter then how can i pay my due satelment amount
my cell no.- [protected]

I WANT TO SETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS [protected]. MR SANDEEP[protected], 66219091, 66219001, 66219031, [protected]) CALL ME AT-LEAST 50 TIME IN A DAY, HE IS ALSO CALL MY OFFICE SO MANY TIMES A DAY, IF HE WILL CALL ME CONTINUES, I ALREADY GIVE COMPLIANT IN HDFC CUSTOMER CARE (REFERENCE [protected]) WHAT THIS GUY NOT STOPPING HARASSMENT, NOW I HAVE LAST OPTION IS POLICE COMPLAINT AGAINST BANK AND ABOVE MENTION GUY. MY CELL NUMBER IS [protected]

Dear Sir/Madam,

We regret the inconvenience caused and will assist you with the settlement of your card. As per your telephonic conversation with our bank official we understand that the resolution to your complaint has been provided. In case you have any query, please write to [protected]@hdfcbank.com with the reference number TTU[protected].

Regards, Customer Assistance, HDFC Bank

My name is P.M. Mithan, i have your credit card which i am not using from last two years & i dont have any dues.my friends told that there is lot of complication with hdfc credit card & they will charge annual fees but i was told by your executive there is no annual fee.i want to know my credit card details.


Thank you


[protected]@rediffmail.com
Mobile No:[protected]

Wishing to clear the dues on friendly settlement without any abnormal charges and interest. But what I want is you give us settlement letter through e mail and we will pay the agreed dues through on line or direct.

feel ok

To
The Regional Manager
HDFC Bank, Durgapur
I am being disturbed by your credit card department employees time and again over the phone in my workplace(school). I have to leave the class midway to attend the phone calls. For such actions of your employees my headmaster is disappointed and so am I.I have taken some personal loan from HDFC Bank on 30.4.2011. My agreement no. is[protected]. Any enquiry, on your part, regarding my loan disbursement or otherwise should be made through my cell phone([protected]) and not in my school office or anywhere else.

SUBRATA CHOWDHURY
3B/28 SARAT PALLY
DURGAPUR-06,
WEST BENGAL.

Hi,

I was applied for HDFC bank credit card. While filling application they does not mention any medical policy.
But when after I got my card they are forcing me to take medical policy otherwise they said we are not going to send your pin to you. I wasted my time in feeling application collecting documents. but result is what?? I got my card but not pin..
So I am claiming 10000 rupees for my valuable time.

Name :- Amol Surjuse
Card No :- [protected]
Mobile No :- +91-[protected]

After properly verified from the customers service, I have surrendered my HDFC credit Card No.[protected]. In fact, i have paid all my dues even by lump sum amount transfered from my debit card. To my surprise, after a gap of 2/3 months I am receiving message/calls from HDFC stating that Rs. 34, 000 and odd is due and for making payments.

They are not providing the date-wise details of my transfered amount. Till the settlement is over, they should not charge any further late fee etc. I have tried my level best recently, to contact customers service but, I am not getting any response. Hope without any further delay, HDFC Credit Bank Division should look into the matter and settle the issue. Customers should not be harrassed like this.

To
The Credit Card Department,
HDFC Bank Limited

Sub: Reversal of the Finance charges

Dear Sir,

My HDFC Bank credit card no. is [protected]. I have been a regular customer of HDFC credit card for the last 2 years.

There are Finance charges built in my HDFC card for one time late payment (I have already paid the late fee), the reversal of which has not been done for the last 3 months despite being calling the customer care for the last 3 months continuously. I have been given a reference no. [protected] by the Customer care but there has been no response from the customer care till now.

I would really like to continue my HDFC bank credit card if you reverse these charges.

It’s a sincere request to please do a quick reversal of my pending amount of around 5000/- and send me a revised bill.

I would really like to settle this amount asap.

Thanks in advance.


Regards,
Raunak Gupta
+91-[protected]

Dated: 03.10.2010



Sub: Complaint Against HDFC Bank Credit Card Division

Reference : HDFC CREDIT CARD NO: [protected].



Dear Sir,


I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.

On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.

If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.

Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.

Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???

My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???

Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.

Thanks with Regards,

Manas Ray Chaudhury
Bhopal.

NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)

[protected]Mr. Sunil, Mr. Dubey [protected])

centurion bank — mis use of ATM

SIR I have applied for ATM card before 3 month but i have not received ATM CARD . However 1000 Rs has been drawn by new ATM card WHICH I have not received yet.

centurion bank — pension amount not yet received

MY EMPLOYEE NUMBER IS EMP1959.I AM AN ERSTWHILE EMPLOYEE OF CENTURION BANK. I HAVE FILED THE RELATED PAPER IN THE 1ST WEEK OF JAN 2009.WHILE I HAVE RECEIVED THE PF AMOUNT, THE PENSION AMOUNT IS STILL PENDING PAYMENT.REPORTEDLY THE WORKSHEETS HAVE BEEN PREPARED AS FAR BACK AS 1ST WEEK OF APRIL. BUT SOFAR I HEVE NOT RECEIVED THE PENSION AMOUNT. MY A/C no IS 9681 . I.O.B. PUDUR BRANCH AT MADURAI..KINDLY LOOK IN TO THE MATTER AND EXPEDITE PAYMENT. KARTIK.

centurion bank — personal loan

Dear sir/madam,

I have a salary/saving account in centurion bank A/C no-[protected].I had opt a personal loan agaist my salary account of RS 25, 000/= for the period of 01 year and the same i pay to bank through monthly installment within 01 year.as per cibil report says that RS 6000/= still i need to pay centurion bank as i have cleared all the installment.

You are requested kindly update the records in cibil .com sight.

Sambhaji Limhan
[protected]

centurion bank — loan repayment

From,
A.A.UDAYABHANU & SHEEJA UDAYABHANU
23/1730
THARAYIL HOUSE , PALLURUTHY
KOCHI - 682006



I had taken a loan from your bank worth rupees32000/-, on 23/200 we have already given you 33 cheque leaf of FEDERAL BANK ,PALLURUTHY BRANCH , to realized the amount from our account .But unfortunately it was reported that the entire cheque leaf and other documents has been washed away due to TSUNAMI attack. Even after I have continued the remittance through your agent. And obtained receipts and under my safe custody .the deciles of receipts number dated amount remitted ect. He is given here under,.

Even after the completion remittance of loan taken included the interest you have note return back R.c Book and switch key. Now it has reported that the amount has not been remitted please see that I shall ready to produce the Photostat copy of receipts of closing payment on your request. Please see my bajaj c.d deluxe re no: kl - 7 /6217. Is free from old debts taken from your bank. Please don’t make unnecessary trouble to me sending messages for remittance of loan and its interest. You’re all hearted supported to be solitude.

Now aim absolutely require a new loan worth rupees 35000/- .kindly help me. Sanctioning the loan.

I had also GIVEN SOME OTHER loans from your bank this has also been completely remittance.

Iam working as a tax consultant . my working purpose I take this vehicles. So please co- operative with me .

i think u should complain to the hdfc bank via mail and phone, these finance agents should be taught a lesson. Even my relative was charged for the cancellation, in our case the loan was rejected by the bank without giving us any genuine reason and still they dared to charge us rs 3000, when we told them that we will complaint to the police station, they refunded the full amount, but later on i heard that they deducted the amount from the executives salary. really beggars

why consumer should bear for the fault of dsa.

different cars have different discounts, i think it is common sense... 90% of the car cost sums up to a certain amount, and when discount is deducted from the car cost..that same 90% ends up being more than 90% funding on the car cost after discount, hence the loan amount reduces in ur case 83% of the original car cost and 90% after discount.
Bank have a policy to give max 90% loan...except few cases..so i think its a fair deal..and discount on the car does make a difference...

Thanks :)

i had booked a car from this dsa rgs 4wheel world (chembur) and gave the documents for the loan application through them to hdfc bank, they process my loan and they take 1 a cheque in there name as telling 1st EMI and as per HDFC statement we need to pay 1 EMI in advance (other then above cheque) and rest 35 in Installment.Please do the needful.

HDFC Bank — Loss of DD

1. It is indeed very unfortunate that I have to begin my letter by stating that the last few days of my experience with HDFC Bank has been utterly disappointing despite your bank holding a high status among our armed forces fraternity. I would like to bring out certain facts for your kind attention so that interest of a customer like me remains in good stead and your banks reputation remains intact.

2. On 07 Oct 2009, I had made a DD of Rs 3,40,700/- (Rupees Three Lacs Fourty Thousand Seven Hundred Only) from Sec-18 Noida Branch of ICICI Bank.

3. The DD was deposited by me personally in the account of one builder) at HDFC Bank in Noida Sec-18 on 07 Oct 2009.

4. For some apparent reason unknown to me, the DD was deposited in the said account and thereafter withdrawn without credit. The bank statement mentions the same. So far after almost a month, the money has not been credited to the said account for reasons best known to HDFC bank. My effort to find out the reason for this delay has gone in vain as I have been getting conflicting information from the HDFC bank.

5. This DD was a part of the payment I was supposed to make to the builder to confirm my allotment of a dwelling unit. The lapse on the part of HDFC has not only hurt me financially but also caused me undue harassment for no fault of mine. I am within my rights to know what happened to the DD made out of my money and deposited personally by me as I am very much the affected party.

6. I sincerely hope that you would look into this matter at the earliest and give a favourable disposal to my concern. In case, if my concern is not addressed I will find myself in a difficult position of filing an FIR against HDFC as well as approach the Consumer court.

I completly agree with your valuable insight. I too am a victim of HDFC_SLIC

I totally agree with your comment regarding HDFC standard life as they are Ranked 1 cheater in mis selling of policies and ill treatment of the funds paid in their plans.

Due to a typo error in DOB online policy, the policy is not given yet

Due to a typo error in DOB online policy, the policy is not given yet, even though DOB proofs are submitted 1.5 months back. We have done the medical and paied the premium emi too Proposal No.: 17250458

i have paid instalments on my car regularily iwant to conform my latest payment and pending instalments

Sir,

Sub: Car Loan Schedule yet not received Loanc A/c No.152 88 318.

I, Have taken financial assitance from HDFC Bank for the purchase of Honda city Car (Loan A/c No. is[protected] EMI payamnt being paid for Rs. 17, 345/- every month .inspite of several tughch to your Bnk, i have yet not received the Loan Schedule, it required urgently for our accounts financial year 2009-10 and further.

kindly provide as most urgent

E-mail : priya.communication.[protected]@gmail.com

PROVAS KUMAR GHOSH
[protected]

SIR MY CAR LOAN NO 16292921 . SIR MERE ECS P N B KE HAI OR ME 2 MONTH SE PARESAN HUN KIUKI GURGAON BARCH WALE AB BHAR KI BARANCH KA PAISA JAMA NAHI HKARTE. JISKE KARAN MERI ECS BAUNS HO RAHI HAI . ME CHATA HUN KI MERI ECS AB CORPRATION BANK SE LAGE.

Dear Sir,

I have HDFC Debit card. I had blocked my ATM card and account also.kindly check & arrange to RESET the password and unblock the debit card as soon as possible.

Name - JAVED KHAN J
Mob No:[protected]
My A/C No-[protected]
My Cus Id: 33499433
Branch - Avadi (TN)
Mail id: [protected]@yahoo.com

hi, i don't have a specific complaint as of yet. BUT CAN SOMEBODY PLEASE HELP ME OUT? PLEASE?!..A FRIEND OF MINE does have an HDFC CREDIT CARD as well as an HDFC SALARY ACCOUNT. since there was no payment made on the card except for the last but one month, they have HELD THE SALARY..no one's giving me a right solution..NO ANSWER AT THE BANGALORE COLLECTION DEPT..DOES ANYBODY KNOW THE SOLUTION..IF YES..PLEASE CALL ME OR MAIL ME..
CELL:[protected] BANGALORE
EMAIL:[protected]@gmail.com

hi, i don't have a specific complaint as of yet. BUT CAN SOMEBODY PLEASE HELP ME OUT? PLEASE?!..A FRIEND OF MINE does have an HDFC CREDIT CARD as well as an HDFC SALARY ACCOUNT. since there was no payment made on the card except for the last but one month, they have HELD THE SALARY..no one's giving me a right solution..NO ANSWER AT THE Delhi COLLECTION DEPT..DOES ANYBODY KNOW THE SOLUTION..IF YES..PLEASE CALL ME OR MAIL ME..
CELL:[protected]

HDFC Credit Card — salary A/C. has been held.

Respected sir/Mem,

I have my salary A/C. in HDFC Bank my A/C. No. is [protected] and they relased me credit card against it, I have paid amount time to time but last four month I lost my job due to recession recently i have joind MNC company, I got first salary on 30 sept. 2009, without any pre intimation it has been locked by HDFC .
Before it they have sent me setttalment letter on 27 aug. 2009 because of my job was not started at that time I was unable to pay first two installments , but now i m able to pay this tree installment up to 15 Oct. 2009.

But due to hold my whole salary I m unable to give food and medicines to my family, please help me.


Thanks n Best Regards,
Ashutosh Tiwari,
M192, Vyas nagar, ujjain,
Mob. [protected], [protected], [protected]

Dear Mr. Murty



It seems absolute zero response. Be happy with 5395/-. Now, I will not write any mail to you. But I learn a lesson.. NO RALATIONSHIP with HDFC in FUTURE. Reviews has been posted on websites with BLOGS and media circular.



Thanks

-Niraj



------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: May 21, 2010 17:43 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Raj,

This is in continuation to our earlier email dated 18.05.2010 and your subsequent conversation with our Service Manager, Mr. Sumit Gupta regarding your HDFC bank credit card account.

Upon receipt of your email, we have again taken a detailed review and we wish to reiterate that we were not in receipt of any request for blocking your credit card. You may recall that the same was clarified in your conversation during April'10. Hence, we had communicated liability towards the credit card dues.

Owing to non payments since August'09 statement, applicable bank charges were levied and the card account was invalidated from further usage on 14.12.2009. Further, lien was marked on your savings bank account under due intimation and an amount of Rs.5395.00 was debited on 30.04.2010. We regret our inability to accede to your request to settle the card account basis the aforesaid lien claimed.

We understand that you wish to arrive at an amicable settlement towards your card outstanding. We request you to contact our bank officers at:[protected]/43161513 for any further assistance / clarification that you may require in this regard.

Mr. Raj, we wish to inform that your card account is invalidated from further usage and there is an outstanding of Rs.23147.44 payable post the lien invoked as on date.

In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.

Assuring you of our best attention at all times.

Regards,


Rajeswari Jayasekar
Asst Vice President - Service Quality
Credit Cards
------- Original Message-------
Sender: NIRAJ RAJ
Date: May 15, 2010 15:28 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Murty



As mentioned in mail, I have tried contacting you bank officers at[protected]. The time is 3:43.



Again the perfect example of pathetic customer service. No body has picked up the phone. Is it a Customer Care or phone has been fixed at somebody's home?



This is absolute rediculous response and customer satisfaction commitment. Now, I will not call any where.



One more thing, this is not the fresh settlement. Its your bank's fault that they didn't block the card. I was ready to pay the amount since I donot want any bad credit history with the bank. But you have already deducted 5395 from my a/c and hence consider the same as settlement amount and provide me the NOC.

Kindly look into my grievances: My credit limit was 15000/-. For someone else's purchase, I have already charged and paid Rs. 5395/-. which is almost the 45% of the credit limit. Now, I am not in condition of paying a single amount. I am just expecting this much favour from HDFC in order to continue the relationship. Also, hoping that this time some officials will pay attention to the same.



I am very polite to HDFC and expecting a positive response. Charging extra charges over and above the credit limit and then taking unleu advantage of a customer will not raise the appreciation of HDFC. Rather HDFC need to support the dissatisfied customer's for appreciation and good relationship ever after.



Hope your Bank people will understand the meaning of a satisfied customer. If you are assuring for the best attention then prove it. Assurance is not enough for customer satisfation. Where Best is expected better is not good enough.



- Niraj Raj

[protected]

Customer ID: 35174935

A/c No: [protected]



------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: May 14, 2010 17:56 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Raj,

This is further to your recent email dated 11.05.2010 regarding your HDFC bank credit card account.
W are hopeful you will agree that the bank has been responding to your queries with promptness and due diligence. You may also recall that we had clarified your earlier queries vide our responses dated 23.04.10, 28.04.10, 30.04.10, 05.05.10 and 10.05.10 respectively.
As communicated earlier, we reaffirm that owing to non receipt of any payments since August'09 statement, applicable bank charges were levied and the card account was invalidated from further usage on 14.12.2009. Subsequently, we were constrained to place a lien on your savings bank account, under due intimation to you. In view of the same, an amount of Rs.5395.00 was debited on 30.04.2010.
Mr. Raj, we wish to inform that your card account is invalidated from further usage and there is an outstanding of Rs.23147.44 payable post the lien invoked as on date. In the event, you wish to arrive at a fresh settlement, we request you to contact our bank officers at:[protected]/43161513 for any further assistance / clarification that you may require in this regard.
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst Vice President - Service Quality
Credit Cards

------- Original Message-------
Sender: NIRAJ RAJ
Date: May 13, 2010 16:31 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute


Dear Mr Murty



Very much dissappointment and a bad experience in relationship with HDFC.



I am looking out for settlement and now your bank has already debited 5395 from mty a/c and cheated me. Kindly close this issue as I am not able to pay a single more paisa to HDFC.



Looking for your support on this.



Regards

-Niraj Raj

------- Original Message-------
Sender: NIRAJ RAJ

Date: May 11, 2010 15:31 (GMT+05:00)
Title: Fwd: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Murty



Its of no use mailing to you. Getting the same revert again and again means no listening to the concern of a customer. Again this is to reitrate that you guys are taking no care of your customer. If you all are taking it as granted. No issues. Now, I will not pay a single amount. Lets leave the issues for life long. Debiting 6000 rs from my a/c will not make HDFC a priority banking organization. Leave the case as it is. I have no use in doing the settlement.



Thanks a ton



-Niraj Raj



------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: May 10, 2010 18:21 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Raj,

This is further to your recent email dated 06.05.2010 regarding your HDFC bank credit card account.
As communicated in our earlier responses, we reaffirm that our records do not indicate any request received for blocking your credit card account. Owing to non receipt of payments since August'09 statement, applicable bank charges were levied and the card account was invalidated from further usage during December'09. In view of the same, the outstanding stood payable by you. Subsequently, we were constrained to place a lien on your savings bank account and an amount of Rs.5395.00 was debited on 30.04.2010.
Mr. Raj, we wish to inform that your card account is invalidated from further usage and there is an outstanding of Rs.23147.44 payable post the lien invoked as on date. We request you to contact our bank officers at:[protected]/43161513 for any further assistance / clarification that you may require in this regard.
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst Vice President - Service Quality
Credit Cards

------- Original Message-------
Sender: NIRAJ RAJ
Date: May 06, 2010 17:18 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Murty



The same stands as it is as it was. Nothing needfull has been done from your side. I am still explaining my grievancec to HDFC.



My communication is pending with Ms. Monika from grievances cell..



Kindly intervene and do the needfull..



Regards

-Niraj Raj

[protected]




------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: May 05, 2010 18:49 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Raj,

This is further to your recent email dated 30.04.2010 and subsequent conversation with our bank representatives regarding your HDFC bank credit card account.
We are sure you will understand that the bank has been responding to your queries with promptness and due diligence. You may also recall that we had clarified your earlier queries vide our response dated 23.04.10, 28.04.10 and 30.04.10 respectively.
As apprised in our previous communications, we reiterate that we were not in receipt of any payment towards your card account since August 2009 statements. Hence, applicable bank charges were levied and the card account was invalidated from further usage on 14.12.2009. As explained in the card usage guide, the outstanding on the card account stands immediately payable upon invalidation of the card account. Owing to non payments, we were constrained to place a lien on your savings bank account, under due intimation to you. In view of the same, an amount of Rs.5395.00 was debited on 30.04.2010. Further, our records do not indicate any request received during December'08 for blocking your card account.
Mr. Raj, we wish to inform that your card account is invalidated from further usage and there is an outstanding of Rs.23147.44 payable post the lien invoked as on date. We request you to contact our bank officer, Ms. Ruby Anand at: [protected] for any further assistance / clarification that you may require in this regard.
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst Vice President - Service Quality
Credit Cards


------- Original Message-------
Sender: NIRAJ RAJ
Date: Apr 30, 2010 19:13 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute


Dear Managing Directors of HDFC



This is the height of everything. Earlier the amount was showing in my A/c in hold status but this time it is not even in my a/c. The entire amount has been debited from my a/c.



CAN ANY BODY LISTEN TO ME. ITS HEIGHT OF CUSTOMER FRUSTRATION OUT OF YOUR POOR CUSTOMER SERVICE.


A LIITLE IGNORANCE OF YOUR BANK REPRESENTATIVE IS COSTING ME MY REPUTATION, MY STENGHT AND MY MONEY. THIS IS ALL BECAUSE OF YOUR POOR CUSTOMER SERVICE.



LOOKING FORWARD TO SEE MY AMOUNT IN MY ACCOUNT. HOPE YOU WILL HELP ME.



-NIRAJ RAJ

[protected]


------- Original Message-------
Sender: NIRAJ RAJ
Date: Apr 30, 2010 19:03 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute


Dear Mr. Murty



Surprised, the same response again and again but no resolution. My communication is still under pending with Mr. Sumit and Mr. Mr.Amrik Hundal.



Kindly intervene and get the issue resolved. This is the height of repeated mail each and every time.



One more thing, every time one or other manager calls me up and listen to the entire story. Then after a mail drops into my Email A/c stating the same copy and paste thing.



Kindly look into this as I am in a big trouble now. It seems the issue stands unresolved without your active support on this.



I donot want the things to be escalated to this level but probably you can understand the situation. In one approval of yours the case will get closed. But I am not able to understand that why it is taking this much time..



Seeking for some fruitful response from your end.



Managing Directors: Kindly intervene.



Regards

-Niraj Raj

[protected]

------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: Apr 30, 2010 18:06 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr.Raj,

This is further to your recent email dated 28/04/2010 regarding hold on funds placed on your HDFC bank savings account.
As mentioned in our earlier communication, we once again wish to inform you that we were not in receipt of any payment towards your card account since August 2009 statements. Hence, applicable bank charges were levied and the card account was invalidated from further usage on 14/12/2009. Hence, we were constrained to place a lien on your savings bank account. In the absence of any positive revert/payment, we shall be constrained to invoke the amount from your bank account.
We would like to reaffirm that your card account has been invalidated from further usage and there is an outstanding of Rs.28121.07 as on date on your card account. Mr.Raj, we request you to contact our bank representatives at :[protected] / 43161513 for any further assistance / clarification that you may require in this regard.
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards

------- Original Message-------
Sender: NIRAJ RAJ
Date: Apr 28, 2010 19:35 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr. Murty



It seems, you are reading my mail only. The revert I am getting is not at all expected from person sitting at VP rank in reputed organization like HDFC.



My apology if I am hurting Mr./Ms Rajeswari Jayasekar in any ways.


Can you please suggest me, the difference between the the continuous conversation mentioned in trail mail. I am telling you the difference:

1. Being in customer satisfaction, HDFC believes in copying and pasting the mail. While as per you, you are making me believe on a typical langauge "Bhad me jao".

2. At this poing of time, I am really feeling disgusted and ashamed on myself in building a relationship with HDFC.



Every time, I have noticed that the mail came to me after 48 hrs of revert without keeping the CC person in loop. Are you guys aware of this?



Sir, I can't make you trust on my words. But probably this is the situation any customer would face.



Further to continue, this is to bring into your notice that, My conversation with service manager, Mr.Amrik Hundal is still not done. He committed me for a call back within 24 hrs with updates. Waiting for his call as he seems helping to me.



This is just to reitrate that my grievances are not been taken care till the time. I am not liable to pay a single amount to you guys, but I am ready for the conversation. This is just because, I donot want a bad credit with HDFC.



Why the problem getting this much time for the resolution?



Would request you to look into this and help a customer of yours.



Regards

-Niraj Raj

[protected]


------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: Apr 28, 2010 17:46 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr.Raj,

This is further to your recent email dated 24/04/2010 and subsequent conversation with our service manager, Mr.Amrik Hundal regarding hold on funds placed on your HDFC bank savings account.
As mentioned in our earlier communication, we once again wish to inform you that owing to continued non receipt of payments towards your card account since August 2009 statements, applicable bank charges were levied and the card account was invalidated from further usage on 14/12/2009. As you may be aware, the outstanding on your card account stands immediately payable upon invalidation.Hence, we were constrained to place a lien on your savings bank account. In the absence of any positive revert/payment, we shall be constrained to invoke the amount from your bank account.
Further, we understand from the conversation with Mr.Hundal, that you intend to amicably settle your credit card dues. We wish to clarify that settlements are offered on the basis of prevailing outstanding on the card account and the same is as per the discretion of the Bank and as per bank terms only.
There is an outstanding of Rs.28121.07 as on date on your card account. Mr.Raj, we request you to contact our bank representatives at :[protected] / 43161513 for any further assistance / clarification that you may require in this regard.
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards


________________________________________________________________________________...⇄



Dear Mr./Ms. Rajeswari Jayasekar



Can I expect a reply from your side. Kindly release the amount. I am in a big trouble. We can discuss on this. Its not the right way to treat with a customer.



I believe the words would be taken care by you. Also, if possible, I want to fix an appointment with you in person. Let me see the details of the purchases. Also, would like to see what HDFC did against my issue.



Big name like HDFC doing such things is unexpected.



Mr. Srinivas: Kindly look into this.



Niraj Raj

[protected]

Customer ID: 35174935



------- Original Message-------

Sender: Niraj Raj,
Date: Apr 24, 2010 18:44 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute

Dear Mr./Ms. Rajeswari Jayasekar



I am pleased to get revert from an Asst vice President of HDFC. It seems the issues is taken care seriously but its not the reality. I would request you to please check once again for the issue.



If you can, then please check for a call recording during the period of Dec-08~Apr-09. I have informed your bankers to close my credit card after I did the last payment and closed all dues. I am sorry to say but I am unable to recall any of the details of my payments. Now, all balls are in your court. I belief the words of yours but as a customer you can understand my situation. For someone else's puchase, I should not pay. On the other hand I was forced to pay.



How can I made you belief that I had put a request of closing of my credit card. Also, I have come to know many instances wherein the request is not taken care of over phone banking. This is also to inform you that I did not get any communication call of settlement from your side.



Also, this is to confirm that the I have not received any of the communication or notice as such regarding credit card.



It was not the good response of your telephone bankers to talk. Atleast my experience was not satisfactory.



Kindly look into this so that the issue can be resolved. The relationship is easy to build but difficult to maintain.



Your dissatisfied customer

- Niraj Raj

[protected]

Customer ID: 35174935

A/c No: [protected]



------- Original Message-------
Sender: HDFC Bank Credit Cards Support<customerservices.[protected]@hdfcbank.com>
Date: Apr 23, 2010 18:06 (GMT+05:00)
Title: RE:'HBL=[protected]' Credit Card Dispute



Dear Mr.Raj,



This is further to your recent email dated 20/04/2010 and subsequent conversation with our bank manager, Ms.Ruchi Walia regarding hold on funds placed on your HDFC bank savings account.
Upon receipt of your email, we had taken a detailed review of your card account and wish to share our findings with you. We observe from our records that your card account was issued on 22/10/2007.
Specific to repayment, we observe from our records that we were not in receipt of any payments towards your card account since August 2009 statements. In view of the same, applicable bank charges were levied and your card account was subsequently invalidated from further usage on 14/12/2009. As you may be aware, the outstanding on your card account stands immediately payable upon invalidation.
Further, our records do not indicate any communication from your end regarding the loss of your credit card.
We invite your attention to our card usage guide where it is clearly mentioned that the Bank, at any time and without notice, will have a right of lien and set off on all monies belonging to the card member standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank. Accordingly, a lien has been placed on your savings bank account with an appropriate notice being sent to your mailing address as per the bank records. In the absence of any positive revert/payment, we shall be constrained to invoke the amount from your bank account.
Mr.Raj, we request you to contact our bank representatives at :[protected] / 43161513 for any further assistance / clarification that you may require in this regard. We wish to clarify that settlements are offered on the basis of prevailing outstanding on the card account and the same is as per the discretion of the Bank and as per bank terms only.
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards
________________________________________________________________________________...⇄
Hi


To whomsoever it may concern!

This is to bring into your notice that I am a customer with HDFC. Customer ID: 35174935. It is a salary account.

The dispute starts with credit card which I was holding 3 years back. I am sorry to provide you the transaction details as the case is very old. As far as I remember, the case study is as follows:

1) I was holding a credit card for which the details cannot be furnished. (Customer with HDFC bank 3 yrs back).

2) I cleared all outstanding on my account in last quarter of 2007. Within one month my card had been stolen and hence placed a request for blocking my card permanently.

3) After 2 yrs, I got a call from your CC department about my outstanding on my said card, which was unexpected and not bearable.

4) Now, when I enquired with HDFC CCC for the same, they told me for non-registration of any calls from my side for the block of my card.

My Issues:

1) Due to the negligence of your CCC representative, I got a bad mark on my card. Which leads to future problem.

2) Just because of Banker's negligence, I am loosing my brain and peace. [clear case of mental harassment]

3) I got INR 5445/- hold in my newly opened salary account without any prior intimation to me. [clear case of monitory harassment]

4) As per CC department, total 26000/- is due on my card. I am now loosing my head like anything. I am a working professional and hence cannot work with these situation.


The irresponsibility of your resource I am facing many problem. Also, as a customer I am feeling cheated. Despite of call to CC for the block of services on my card, I have been informed that I had not made any call on such issue. This is your's person fault not mine that he didn't tag the call. I wish, I could have the call recording however I am sure you must have.


Now, since I donot remember the exact dates. I know I will be held responsible for your negligence. I want the money released from hold within 48 hrs of this mail as it was for my urgent needs.


Also, Credit Card department has no right to block my account. In case they can they have to first speak with me. I am having the same number and contact. With holding 5445/- you will be loosing a corporate customer, and I will be loosing nothing but the way to consumer court to seek help.


Released of my 5445/- will make me to discuss further. Else consumer court is ready to help me.


Your dissatisfied customer



- Niraj Raj

[protected]

Customer ID: 35174935

A/c No: [protected]

I have the same complaint. I have also been mislead my Ms. Archita Biswas of HDFC Bank. She doesnot respond to customer queries and is abusive.

I had settled my credit card account in Feb 2010, and paid two cheques amounting to Rs. 14, 000. Only Rs. 2000 and some change was agreed upon by HDFC representative to be waived off, which they had charged as interest.

I chased the HDFC representative to give me a letter of closure, and submitted my credit card. The credit card was closed, but they kept adding interest to the Rs.2000 change.

Suddenly I got a letter from HDFC bank that they are going to deduct Rs, 18, 000 from my salary account, which was a new account. I contacted Ms Archita, and all she did was abused and didnt answer her calls.


And one fine day they deducted 19, 000 without giving any notice!!

What is going on???HDFC BANK IS ON A SPREE TO LOOT CUSTOMERS and as employees they have appointed uneducated, unethical people, who dont know their job.

Madhu Dhelia

HDFC Bank — ID proof at the time of cash withdrawal

Sir,
My SB A/c No.[protected] at HDFC Bank Vijay Nagar Jabalpur. I send self cheque No.100164 sum of Rs.10000/- dated 05.06.2013 for withdrawal by the my sub employee but bank asking his ID Proof & contact No. kindly clear the any guideline by HDFC Bank or RBI.

This HDFC bank is chunk they are nonsense. There is really no RBI norms. As such. Today I went for cast withdrawal to HDFC bank and they told they will charge 3 rupee for 1000 rupee withdrawal. Being a beneficiary why they should charge me? Is there any RBI norm or its banks money making policy. These banks are already started charging lot things for each services they are providing. Why Mr. Modi is asking for opening Bank account. I would prefer to keep cash if I have to face such a pain in . I would recommend go to ICICI bank they are better service provider than HDFC.

28.10.2009

The Manager
HDFC Credit Card Division


Ref:- Credit Card No. [protected]

Sub:- Regarding Wrong Presentation of Cheque/Payment

Sir/Madam,

With reference to above said credit card number I want to inform your goodself that I got my credit card bill for the month of Oct.2009. In this bill on 03.10.2009 you had credited my a/c by Rs.1043/- and same day debited Rs.1043/- and imposed Rs.330.90 for payment return fee. Yet I had not given that cheque.

After seeing that bill I called at customer care and asked about that payment and they told me that I had given a cheque no.507885 of rs. 1043/- of HDFC Bank Ltd. I was shocked to hear that cheque number because that cheque I was dropped in drop box of HDFC bank Credit card tow years back (i.e.on 2.10.2007) against my bill of August 2007 and which were misplaced at your end at that time and then I called customer care. They advised be to drop another cheque. Hence I drop other cheque with Oct2007 month bill.

I don’t know how a bank can present a two year back cheque in current date. It is just like cheating with customer. Even I closed my HDFC bank Saving a/c on 18/03/2009 and remaining all cheques were destroyed by your bank representative before close of this a/c. As this a/c were closed so that abovesaid cheque were not cleared. This is not a matter of Rs.[protected] amount but it’s a serious offence to present a two year old cheque in current date.

Please look into the matter at the earliest and clarify me how this can happen by a reputed bank with its customers.

Thanking You.

Yours Truly,


(Shamit Goel)
H.No.-440, Sector-7B
Faridabad
Haryana
Mob:-[protected]

Beware of HDFC Bank and i herewith suggest you to close account immediately

I too am victimised by HDFC

I have taken the homeloan from HDFC ambernath Rs.110000 @ 9.25% for construction bangalowin may 2008.But now interest is reduced up to 8.25 for latest. But they are giving me the amount same interest rate @9.25.My loan is floting.
So please guide me & take neccessary action.

I am immensely happy and grateful for your service

Personal Loan — return EMI

Dear Sir,

with ref. to the above my personal loan a/c no.15559526 I have already paid your Loan A/c as per your Executive get amout. in Nov.2010 amount details is
cash rs.570 & DD of rs.20700 total amt.21270. but your bank dedected my EMI so PLEASED RETURN MY EMI WITH INTEREST AND MY POST DT.CHEQUE.

RAHUL KAWADE
[protected]

Personal Loan — Regarding personal loan

I Pudi SrinivasKumar was taken a personel loan in Hsbc bank Asilmetta Branch visakhapatnam on[protected] and upto[protected] i have paid the instalements regarly.After that the bank has stopped collecting the instalement due to some court orders raised by the Government on Personel loans and I have not received any information about the status of my personel loan.Recentily some private organisation named EMRON Securtues pvt Ltd approched me and ask me to clear the loan taken from Hsbc.Iam ready to clear the loan and I asked the said private organisation to get a letter from Hsbc about the loan clearance or any other authorisation to collect the loan on behalf of Hsbc to the said organisation.But till today they have not approched me with the information.I approched Hsbc bank regarding Emron securities pvt ltd.But they said they are not given any authorisation for collection of loans.I talked with the Manager Hsbc by phone regarding the loan payment.He told me to pay the amount to above mentioned agency only.But without having proper authorsationand information from the bank I dont want to pay to the private agency.And also Iam here to inform you that delay in repayment is due legal problems of the bank only.So Iam no way affected with the delay in payment.Recentily I approched a bank for car loan they are stating that my name is kept as a defaulter consumer loan in cibil report.Even though the delay is completely bank legal problem and it affected my financial status and kept me as a defaulter in cibil report.
So Iam here to request you to go through the facts and remove my name in cibil report.Iam ready to clear the loan amount only through proper channel to the bank.

thanking you,
P.SRINIVASKUMAR
MY mail id is pudi.srinivas.[protected]@gmail.com