Sir I had purchased a washing machine from Home shop18 on[protected] of amount Rs.11,999 through my HDFC credit card no.[protected] through online. But I received a message from HS18 that, the transaction has been cancelled & the amount was refunded on[protected] to my credit card account with the R.R.No.[protected]. But I enquired from HDFC customer care executive, he said that no amount was credited in my account, moreover two transactions has been done, one on[protected] & the other one on[protected]. But HS18 is said that only one transaction has been done to them only on[protected]. I do not understand where the mistake has been done. Two orders are canceled & washing machine not received.
After my frequent requesting for rectification of this mistake, the amount of Rs.11,999 was refunded to my account on[protected], this amount was regarding to the transaction that has been done on[protected]. Later I had requested several times by phone calls & fax for the refunding of the 2nd amount of Rs.11,999 regarding the transaction that has done on[protected]. One of your executive has told me that this amount was also refunded to me on[protected], with this I thought that my problem was solved. Then in the next month statement i.e., in august statement you had once again included Rs.11,999. When I called up to hdfc credit card executive, he said that you had given me only TEMPORARY CREDIT, What is this temporary or permanent.
I’m paying my minimum dues only with a thought that I should not get any black mark. Whenever I call to your executives, they are saying to wait for 4 to 7days. This was going on from APRIL-09, but till today my problem was not solved.
Now I had really fed up with your valuable, needful & great services of NO USE. This is my humble request you to give a best solution for this irrespective behavior of bank people.
Thanking you sir / madam.
Yours truly,
K.S.S.S.KUMAR,
NELLORE, A.P.
Aug 14, 2020
Complaint marked as Resolved
I have applied for a home loan with HDFC bank, Pathanamthitta, Kerala. I have submitted all the documents as required by the Bank. The Bank was in haste to get the documents and I had furnished all of them inspite of lot of logistic issues. Now its been more a month close to 45 days and im yet to get an update. All i wanted was an update, but the bank officials have been lethargic. I want to apply elsewhere if this is the attitude and service that HDFC has. Im totally irritated and pissed, i want to go ahead with my housing plans and cant put it on hold just because somebody in the Bank is irresponsible.
I had taken a home loan and the same has been completed, however the cheques that were given to HDFC as EMI is in excess of the loan amount.The HDFC loan dept. is saying that though the same has been completed the excess amount deducted will not be refunded.
Pl suggest what I should do;
Partha Seal
Dear Sir.
I had applied for the housing loan on 20th Sept. 2012 at Koushambi in Ghaziabad (U.P.) and also submitted all the property related documents to Mr. Adarsh Singh (Kousbami Branch).I got the loan sanction information on 24th Sept. 2012 by and SMS and sanction letter on 16.10.12 by your shimla branch as I am working in Himachal Pradesh . After that I was asked to submit the other related documents time to time and I have fulfilled all documents related requirement as requested. Later on, He informed me to do the registry of property on 19th Nov. 2012 But he denied for registry and demanded for the MAP of the property again, then I submitted the same on 20th Nov. 2012 to Mr. Adarsh after waiting of 4Hrs in your office
The Shimla branch is sanctioned Rs. 1666657/- But I requested them for 15 Lacks only, which was also communicated to both the branches via email. Now I am in continuously in touch with both the braches (To Mr. Adarsh of Ghaziabad and Mr. Vedant of Shimla) but till date I have not received cheque of my home loan. Whenever I contact any of them they always give me excuses and told to contact later on. I have already paid half amount of property and I am deep trouble and mental pressure as I have invested my whole of the life’s earning in this project. I have to paid late penalty from 19th Nov to seller.
Now it is humble request to you that whether you are sanctioning my home loan and or not so that I can approach to other bank to avoid my harassment and delay.
Kindly update me as soon as possible.
Regards
vijay pal
[protected]
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subinjacob
HOME LOAN
Hi,
I have applied for a home loan with HDFC bank, Pathanamthitta, Kerala. I have submitted all the documents as required by the Bank. The Bank was in haste to get the documents and I had furnished all of them inspite of lot of logistic issues. Now its been more a month close to 45 days and im yet to get an update. All i wanted was an update, but the bank officials have been lethargic. I want to apply elsewhere if this is the attitude and service that HDFC has. Im totally irritated and pissed, i want to go ahead with my housing plans and cant put it on hold just because somebody in the Bank is irresponsible.
[Complaint comments] 2 Comments
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0 minutes ago by
Rakesh Kumar Upadhyay
my home loan pending over five month throw mr. arvind saxena hdfc bank home loan depart ment no ricive of my mobile
0 minutes ago by
Rakesh Kumar Upadhyay
my home loan pending over five month throw mr. arvind saxena hdfc bank home loan depart ment no ricive of my mobile
They keep on prolonging this issue. How to take action. Since i settled the loan i don't have any source of income. if i would have put the amount in bank and i would have got interest.Now i am struggling a lot with hdfc. I won't advice anyone to take loan in hdfc.I will give zero rating to hdfc.