[Resolved]  HDFC Bank — Credit Card Payment (abusing language used by the company's Executives)

Dear Sir/Mam,

I am a Credit Card holder of HDFC Bank PVT. LTD. and using this card from last more then one year and I am paying all my bills regularly but this time it happend some late due to some very urgent personal problems . Regardind I got a call from Bank's Side and I told them the payment will be submitted soon but will take some time to pay the dues of the bank and I am ready to pay any kind of late fees.

But Today I again got a call from the Executive Ms. Priya, HDFC Bank 5th Floor Ansal Plaza, Rajouri Garden, She asked me for the payment status and same I told her but suddenly she started shouting on the phone and used ABUSING LANGUAGE with me and cut the phone.

It was realy a very EMBARRESING part from the bank's side when we are ready to pay the late fees for the payment then why the Executives of the bank are using ABUSING LANGUAGE...????????

IS IT GOOD TO USE ABUSING LANGUAGE WITH THE CONSUMER ????
OR THIS IS IN THE RULING OF BANK OR INDIAN GOVERNMENT ????

PLEASE LODGE MY COMPLAINT AGAINST THE BANK'S COLLECTION DEPARTMENT AND SYSTEM AND DO THE NEEDFUL AS SOON AS POSSIBLE.

REGARDS,
Mayank Bhardwaj