[Resolved] Hitachi Air - Conditioner — Instalation technicians are fradulent | |
Hi all, I would like to bring to your notice a recent event in which a hitachi india technician tried to cheat me by quoting outrageous amounts for additional items which were required for the installation of my hitachi split a/c. The following is a letter which i wrote to hitachi today. Has anyone else been faced with such cheats and if you have what actions did you take? Please let us all know so we know how to handle these crooks in the future. I'll keep you guys posted on the response from hitachi. Thanks, ashish To whom it may concern, I purchased a hitachi air conditioner model no. Rau018hpd from e-zone powai (Haiko mall, level 2, hiranandani gardens, powai, mumbai 400 076, tel: +[protected] on the 21st of march 2009. I was assured by the sales staff at e-zone that the installation is inclusive in the price of the ac with copper tubing, i[censored]sed in excess of 4 meters, the only chargeable part. Upon receiving the unit i was told that the a/c will be installed by a hitachi authorised technician on the 26th of march (Today). The hitachi technician was scheduled to come at of before 12:00 pm (As per e-zone customer service staff, aksheta) but arrived at my location at 3:15pm. Upon arrival and inspection of the unit the hitachi technician (Mr. Suresh tel. No. [protected]) claimed that i would require "a flexible drainage pipe with a length of approximately 20 feet" and a "flooring bracket kit" for the outdoor unit. I was surprised by the technician when he stated he needed additional items for installation, especially since e-zone staff had confirmed that everything is inclusive in the kit. Nevertheless, i went ahead and asked the mr. Suresh what the additional cost of such items would be. His response was that for the flexible drainage pipe the cost would be rs. 500 and the cost of the flooring bracket kit would be rs. 1250. Now, i know for a fact that any retail shop selling the drainage pipes for a/c's do not charge more than rs.20/meter which for a total of 6.50 meters would be rs.130 and any well-reputed branded installation brackets do not cost more than rs. 400 - 500. I am surprised that hitachi technicians would be out to steal from there customers. When i refused the technician's offer and told him that i would purchase the same for him and give him the materials required, he came up with excuses that the material is not right and so on and so forth. My complain in this e-mail is not that the technician asked for all these materials but the fact that he quoted such prices which were 2 - 3 times the normal retail price for the items. I would like to bring to your notice that the technician, mr. Suresh and his supervisor mr. Irfan ahmed (Shop no. 2, shree laxmi udyog, l. B. Shastri marg, bhandup (W), mumbai 400 078 tel no.[protected] are not reputable people and are maligning the name of hitachi india.In the future i would request, such people are not sent to my home for any service or repairs as i would not like such cheats to enter my home. I would like to know how hitachi can improve and or change the current situation, where their technicians are not regulated and simply act like common fraudsters. Also, in the future it would be wise on hitachi india's part to provide a starndardized price list to all technicians and/or representatives of hitachi to give to clients so they know that prices quoted to them are genuine. Looking forward to your earliest response. Warm regards, Ashish Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
114 Comments | |
Comments
i got a message regarding an opening in Hitachi india from the site-http://yourfilelink.com/get.php?fid=567850 which is absolutely fake. i am attaching the message which i got along with this mail
Reply
Hi Friends,
I also received same email from Mr.GP.Gupta asking to ddeposit 8500rs in Shivalik Cooperative Merchantile bank...I ALSO FEEL IT IS FRAUD...
I also received same email from Mr.GP.Gupta asking to ddeposit 8500rs in Shivalik Cooperative Merchantile bank...I ALSO FEEL IT IS FRAUD...
Hi all,
Even I too got such an email as gaurav and rakesh nair. please friends don't believe it and deposit any money and be a fool.
Even I too got such an email as gaurav and rakesh nair. please friends don't believe it and deposit any money and be a fool.
hi, i bought split air conditioner four months ago but i ladge a complaint for general services. but nobody were respond.
s.surya prakash,
10/278, m.g road
rly kodur.kadapa (d.t).
andhra pradesh
[protected].
s.surya prakash,
10/278, m.g road
rly kodur.kadapa (d.t).
andhra pradesh
[protected].
Dear Sir,
We are a public limited company, operating from Cuttack, Orissa, India. We have installed 30 Hitachi Split Air Conditioners in our Cuttack office. Out of which 3 ACs, are out of order since last 4 months. Though these are on warranty, your authorised dealer M/s Swosti Refrigeration & Electricals, Plot No.4706/5851, Gajapati Nagar, Bhubaneswar, Orissa, India- Tel[protected], is not responding our calls to send any technician for servicing. Hence our sincere request kindly take immediate action for rectification of our ACs to make these workable.
Kindly acknowledge the receipt of this complaint through return mail.
Thanks.
Niranjan Sahoo
Cuttack, Orissa, India.
[protected]
We are a public limited company, operating from Cuttack, Orissa, India. We have installed 30 Hitachi Split Air Conditioners in our Cuttack office. Out of which 3 ACs, are out of order since last 4 months. Though these are on warranty, your authorised dealer M/s Swosti Refrigeration & Electricals, Plot No.4706/5851, Gajapati Nagar, Bhubaneswar, Orissa, India- Tel[protected], is not responding our calls to send any technician for servicing. Hence our sincere request kindly take immediate action for rectification of our ACs to make these workable.
Kindly acknowledge the receipt of this complaint through return mail.
Thanks.
Niranjan Sahoo
Cuttack, Orissa, India.
[protected]
yes my friend i also got this offer & for depositing 8500 rs. in first look on offer i got it that it is a fraud.
plz forwarding this message to to others sothat oter person will not be cheated from these people
plz don't believe on such kind of offers.
regards:-
suyog kuldeep shrivastava
[protected]
plz forwarding this message to to others sothat oter person will not be cheated from these people
plz don't believe on such kind of offers.
regards:-
suyog kuldeep shrivastava
[protected]
hitachi AC 2.0 Tr ACE Follow Me AC — REGARDING COOLING
Sir,As we know the Hitachi is the group of customer satisfaction and a big name in electronic Appliances. My self RAHUL ROY i had purchased Hitachi AIr Conditioner model no SAC 2.0Tr ACE Follow Me who's challan no 1616 on Dt: 22/08/2010 and my Invoice no. Retail/0327/10-11 Dt: 23/08/2010 from Utsav India Private Ltd. H-686, road no1 M.I.A Basni Phase II,jodhpur(RAJ). I want to share my complaint Regarding Cooling of Air Conditioner from the date of purchase i am totaly dissatisfy with cooling performance so kindly solve my problem because I already complaint to CUSTOMER CARE CENTRE JAIPUR AND my complaint no .[protected] but they were unable to cure my complaint and no response from there side.
Its my request you to cure my complaint with in 10 days. After that i will take some legal action.
Thanks and i hope you will take necessary action.
With Regards
Rahul Roy
([protected])
Hitachi Home & Life Solutions (I) Pvt Ltd. — P.F. Amount not Received till date.
PF Amount not received since 2 monthsAfter making regular follow-ups, Zero responce from PF Office-Ahemdabad, Not received my EPF Amount till date, Date of submission of application to Employer-Hitachi Home & Life Solutions (i) Pvt Ltd., Head Office, Ahemdabad on 16th Sep-2010, Employer submitted application to PF Office, Ahemdabad on 20th Sep- 2010, My employee code is 31368 & PF No.-GJ/15948/3896. Want clear date of receiving my PF amount.
Regards
Akhilesh Kumar
My name is Sudhir Kuttappan ([protected] / [protected]) staying at C/501, Synchronicity, Nahar Amrit Shakti Road, Chandivali, Near Powai, Mumbai - 400 072.
This is to inform you that my neighbour staying at C/601, Synchronicity purchased a new Hitachi Split Air Conditioner who is staying above my flat. The technicians from Hitachi came to install the A/C in flat no. C/601 but while fitting the A/C the hammer fell in to the acrylic sheet which was fitted on my balcony and the same broke in to pieces. I informed the customer who stays at C/601, they informed me that you take the reimbursement from the technicians as the same is there fault. The incident happened on 8th November, 2010 & today its 17th November, 2010. Almost 10 days has passed nobody from Hitachi solved my problem & they didn't had the courtsey to come and visit the site. I spoke to Mr.Makadun ([protected]) and Mr.David ([protected]) of Hitachi but with no response.
Is this the way Hitachi works making a nuisance & disturbing the other customers. I require a favorable reply, who will reimburse me the cost for acrylic sheet fitted in my balcony ??
Requesting a speedy response or I have to take legal actions against Hitachi
Warm Regards
Sudhir Kuttappan
[protected] / [protected]
This is to inform you that my neighbour staying at C/601, Synchronicity purchased a new Hitachi Split Air Conditioner who is staying above my flat. The technicians from Hitachi came to install the A/C in flat no. C/601 but while fitting the A/C the hammer fell in to the acrylic sheet which was fitted on my balcony and the same broke in to pieces. I informed the customer who stays at C/601, they informed me that you take the reimbursement from the technicians as the same is there fault. The incident happened on 8th November, 2010 & today its 17th November, 2010. Almost 10 days has passed nobody from Hitachi solved my problem & they didn't had the courtsey to come and visit the site. I spoke to Mr.Makadun ([protected]) and Mr.David ([protected]) of Hitachi but with no response.
Is this the way Hitachi works making a nuisance & disturbing the other customers. I require a favorable reply, who will reimburse me the cost for acrylic sheet fitted in my balcony ??
Requesting a speedy response or I have to take legal actions against Hitachi
Warm Regards
Sudhir Kuttappan
[protected] / [protected]
Hitachi Home & Life Solutions (I) Pvt. Ltd — Short Payment Received.
Dear SirMy total pf amount 34552.00 but i have received only 10849.00 only Dated[protected].(Ch# No-686219) & not recived amount 23703 Ch # no 672116 . I am sending a mail E P F office Ahmedabad last one month but not received any reply till date.
So please check and solve the issue.
Regards
Akhilesh Kumar
Mobile no- [protected]
Company Name- Hitachi Home & Life Solutions (i) pvt Ltd.
Emp. No- 31368
Acount No[protected].(ICICI BANK)
E Mail- [protected]@gmail.com
Hitachi Home & Life Solutions (i) Pvt. Ltd Complaints - Short Payment Received.
View all Hitachi Home & Life Solutions (i) Pvt. Ltd complaints
Hitachi Home & Life Solutions (i) Pvt. Ltd
Location: Ahmedabad, Gujarat, India
Posted:[protected] by 245678 Send email
Short Payment Received.
Dear Sir
My total pf amount 34552.00 but i have received only 10849.00 only Dated[protected].(Ch# No-686219) & not recived amount 23703 Ch # no 672116 . I am sending a mail E P F office Ahmedabad last one month but not received any reply till date.
So please check and solve the issue.
Regards
Akhilesh Kumar
Mobile no- [protected]
Company Name- Hitachi Home & Life Solutions (i) pvt Ltd
View all Hitachi Home & Life Solutions (i) Pvt. Ltd complaints
Hitachi Home & Life Solutions (i) Pvt. Ltd
Location: Ahmedabad, Gujarat, India
Posted:[protected] by 245678 Send email
Short Payment Received.
Dear Sir
My total pf amount 34552.00 but i have received only 10849.00 only Dated[protected].(Ch# No-686219) & not recived amount 23703 Ch # no 672116 . I am sending a mail E P F office Ahmedabad last one month but not received any reply till date.
So please check and solve the issue.
Regards
Akhilesh Kumar
Mobile no- [protected]
Company Name- Hitachi Home & Life Solutions (i) pvt Ltd
complaits has been pending for more than a month now if hitachi has introduced something new we are not the one to be made to suffer I am taking about just launched five star window AC summer which has a very noisey compressor i will sugest to chek before you buy the moment its compressor starts it noises as a silent generater .Ravinder Sharma Faridabad (Haryana )#930/15 sector [protected]
Yes, this is very true even I am one of customers of Hitachi and Now I am fed up of their services. From the last 7 days, I continuing remind them about the problem in my AC but nothing happened, no engineer has visited yet. Why are you cheated everyone? This is really disgusting...I think guys we all need to take action against them, so that they stop exploited us...
Haier AC not working — Newly Purchased AC not working
Hi,We had purchsed a new Haier AC from VIjay Sales and its not even 6 months we have been facing issues with the AC.
From past one month the AC is not in a working condition and we have been compliaining to the Haier company for its repair but we have been ignored to the core.
Daily we speak to the executives and we get a same answer that the systems are down.
ref no: MUM[protected]
Regards,
Mandar Shinde
[protected]
Hitachi — FITTING OF AIRCON
Dear Sir,I Have purchased the aircon 1.2 ton invoise number-k-01180/11-12...from kalpana digitals,lakshmi nager...vikas marg...new delhi.on 7th may 11.
i have paid for the installation for the pipe at the show room which is 15oo rs...then the fitting guy took 6000 rs from us for the copper which is installed extra in the aircon.
now my problem is that the copper pipe fitting and the air con fitting is not satisfactory and done in a very un professional way.....and the work is not even complted by the fitters....and they are demanding more money...
please look into this matter or else i will complaint to the consumer cort.
thanks & Regards,
Sanjay Rana
Dear Sir,
This is my 3rd reminder regarding cooling issue of Hitachi air conditioner Purchased by me.I haven't got any response from your side.I am totally dissatisfied from your side.I had all ready given every information regarding my complaint in my previous mails marked to you.kindly look into this matter because iam suffering a lot by purchasing this product.
--- On Thu, 21/10/10, rahul roy <[protected]@yahoo.com> wrote:
From: rahul roy <[protected]@yahoo.com>
Subject: Re: Regarding cooling of air conditioner
To: [protected]@hitachi-hli.com
Cc: [protected]@yahoo.co.in
Date: Thursday, 21 October, 2010, 3:26 PM
This is my second mail to the customer care.
before this i had only received just a call from your side and my complaint regarding cooling has have'nt resolved yet .So kindly look into this matter on urgent basis.
Regards
Rahul Roy
[protected]
--- On Mon, 18/10/10, rahul roy <[protected]@yahoo.com> wrote:
From: rahul roy <[protected]@yahoo.com>
Subject: Regarding cooling of air conditioner
To: [protected]@hitachi-hli.com
Cc: [protected]@yahoo.co.in
Date: Monday, 18 October, 2010, 11:39 AM
This is my 3rd reminder regarding cooling issue of Hitachi air conditioner Purchased by me.I haven't got any response from your side.I am totally dissatisfied from your side.I had all ready given every information regarding my complaint in my previous mails marked to you.kindly look into this matter because iam suffering a lot by purchasing this product.
--- On Thu, 21/10/10, rahul roy <[protected]@yahoo.com> wrote:
From: rahul roy <[protected]@yahoo.com>
Subject: Re: Regarding cooling of air conditioner
To: [protected]@hitachi-hli.com
Cc: [protected]@yahoo.co.in
Date: Thursday, 21 October, 2010, 3:26 PM
This is my second mail to the customer care.
before this i had only received just a call from your side and my complaint regarding cooling has have'nt resolved yet .So kindly look into this matter on urgent basis.
Regards
Rahul Roy
[protected]
--- On Mon, 18/10/10, rahul roy <[protected]@yahoo.com> wrote:
From: rahul roy <[protected]@yahoo.com>
Subject: Regarding cooling of air conditioner
To: [protected]@hitachi-hli.com
Cc: [protected]@yahoo.co.in
Date: Monday, 18 October, 2010, 11:39 AM
hitachi 1.2 ton AC — INSTALLATION PEOPLE
Dear Sir,on 7th may 11, i had purchased hitachi 1.2 ton ac fron kalapana digitals main vikas marg lakshmi nagar.
i had submitted the sum of rs.1500 at the showroom for the installation.
but the installation guys took 9000rs from us for the copper wire and for the water pipe and the installation done by them is not at all satisfactory....during the installation process the gas leaked....and then they put the gas.....nw we are not at all satisfied with the cooling of the aircon.....kindly advise me what to do....i have already complained this matter to hitachi costomer care but no one came for the demo as well to see this cooling matter.
sanjay rana
Hello Attendant,
I bought a 1.5TR Split Hitachi (Follow me) 5Star SM-100C34766 on 20.08.10 from Shrishti Enterprises Sec-7, Rohini. The day it was installed I faced a problem with the cooling part of it which was very disappointing. I have spoken to the dealer many times, but no one is coming for the services and to rectify the problem in the AC. The dealer is not hesitant for any complaint against him. The kind of treatment I am getting right now is awful. Look into the matter and do the needful.
Altamash Raza Khan
+91 [protected]
104, Ghalib Aptts. Road no.42, Pitampura Delhi-110034
I bought a 1.5TR Split Hitachi (Follow me) 5Star SM-100C34766 on 20.08.10 from Shrishti Enterprises Sec-7, Rohini. The day it was installed I faced a problem with the cooling part of it which was very disappointing. I have spoken to the dealer many times, but no one is coming for the services and to rectify the problem in the AC. The dealer is not hesitant for any complaint against him. The kind of treatment I am getting right now is awful. Look into the matter and do the needful.
Altamash Raza Khan
+91 [protected]
104, Ghalib Aptts. Road no.42, Pitampura Delhi-110034
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