[Resolved]  Homeshop18 — Non-delivery of product

Dear sir,

I had placed an order for Jaipan Smiley toaster on 8th July 2008 as per the details given below but the same has not been delivered to me. On 14th July I received an sms saying that my order has been shipped. I have given many reminders to them through their toll free numbers and through mail but they have not reverted back to me. The money has been deducted from my credit card.


Order Detail
User Id [protected]@yahoo.com (198018)
Order Number[protected]
Total SubOrder 1
Order Date Jul 8, 2008
Order Time 9:05 PM
Current Status Order shipped

Payment Detail
Payment Mode Credit Card (Visa/Master) (FT No:[protected]
Total Order Amount (Rs.) 899.00
Total Payable (Rs.) 899.00
Net Payable (Rs.) 799.00

Billing Details
Name Manoj Kumar Khadiya
E-Mail [protected]@yahoo.com
Phone [protected]
Mobile [protected]
Address 606, Uma Shanti Apartment, Kanke Road,
City Ranchi
State & Country Jharkhand, India
PIN Code 834008


Sub Order -1 (Detail)
Sub Order Number 70328260
Order Number[protected]
Merchant Name and Number Jaipan(32)
Item Number/Product Number 25011
Item SKU No JST-JP
Item Title Jaipan Smiley Toaster


Item Quantity 1
Current Status Order shipped
E-Mail [protected]@yahoo.com
Phone [protected]
Mobile [protected]

Shipping Address Manoj Kumar Khadiya 606, Uma Shanti Apartment, Kanke Road, Ranchi
Jharkhand, India834008
Shipment Details Normal Courier ( Shipped on Jul 12, 2008 ).[protected]

Suborder Payment Detail
List Price (Rs.) 1299.00
Payable after Discounts (Rs.) 799.00
Payble after Discounts and Charges (Rs.) 799.00