[Resolved] Homeshop18 / IFB Microwave Oven — defective microwave | |
i bought a microwave oven with grill,model no.17pgis serial no.27599on 16/1/09.from the day of delivery it did not work because door was not properly aligned after no of calls to ifb call centre and home shop 18.door was fixed ,but soon after the roter was not working again after much troubleand umpteen calls both the call centres roter was changed in between i was asked to contact local dealer to send technitian for small troubles.ifeel cheated that defective machine,has been deliverd to me and never to buy any thing from home shop again. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Homeshop18 has followed well on the said complaint and i received back money on time and their responsible attitude made me purchase more product from them and i am happy using them .
the same nature of mine too as i also order vide order no.
Dear Jitendra Kumar Singhal,
Thank you for shopping with HomeShop18. We wish to inform you that we have processed refund against order number:[protected], sub order number 72160111.
The refund will be processed for the cancelled Sub Order through the same mode of payment E.g.: If the payment is made through Credit Card and the status is marked as cancelled, the amount would be refunded to the credit card's account.
Refund Process:
For credit card /Debit card mode of payment, refund processing time is 6-8 working days.
For COD/check/DD mode of payment, refund processing time is 15-20 working days.
For orders placed through gift certificates, refund mode would be through gift certificate and a new gift certificate would be issued.
Hope your experience with HomeShop18 was up to your expectations. In case you have any ideas, suggestions or complaints, pls feel free to send us your feedback - http://www.homeshop18.com/feedback
Continue shopping at www.homeshop18.com
With Warm regards,
Customer Service
HomeShop18
THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.
Dear Jitendra Kumar Singhal,
Thank you for shopping with HomeShop18. We wish to inform you that we have processed refund against order number:[protected], sub order number 72160111.
The refund will be processed for the cancelled Sub Order through the same mode of payment E.g.: If the payment is made through Credit Card and the status is marked as cancelled, the amount would be refunded to the credit card's account.
Refund Process:
For credit card /Debit card mode of payment, refund processing time is 6-8 working days.
For COD/check/DD mode of payment, refund processing time is 15-20 working days.
For orders placed through gift certificates, refund mode would be through gift certificate and a new gift certificate would be issued.
Hope your experience with HomeShop18 was up to your expectations. In case you have any ideas, suggestions or complaints, pls feel free to send us your feedback - http://www.homeshop18.com/feedback
Continue shopping at www.homeshop18.com
With Warm regards,
Customer Service
HomeShop18
THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.
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Homeshop18 / IFB Microwave Oven — money not refunded
Sir,I have ordered a IFB microwave oven 20 PGS2 from online shopping site homeshop18 on 17 feb 09 vide order no 70970815 and paid the money Rs 4999 in advance. they have not delivered me the product and neither they are refunding my money.