[Resolved] Hometown - Pantaloon Retail (Future Group) — Broken Delivery no replacement | |||
Hi, I bought One shoe rack, one Nilkamal Almirah and one wardrobe from Ishanya Mall Home town Pune. Nilkamal one door was broken which I was informed will be replaced by next day. Shoe rack glass was broken, I am following up and every time I get a reply that in ten minutes they will call back which never happens, Wardrobe is not in stock may take another month to deliver : ( Their customer feedback email bounced back. Phone no is picked by one Mr. Ajit who is tough guy and don't give any other contact name or number, but he says politely that he can't help as he is from fitting department and he has sent the fitting person in time and if furniture was delivered broken it was not his department fault. He assures me that someone from furniture department will call me back and I keep on waiting. It was my first experience with Home town and I will prefer to keep it last one. Thanks Shwetank Upadhyaya [protected]@linkedpune.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Buyer details
Nishi Upadhyaya - [protected]
Advance receipt No. - [protected] Dt 21/08/2011
Article code[protected] Nilkamal Ca - Right door cracked - No
replacement yet
Article code[protected] ShoeR Calvi - One glass door broken - No
replacement yet
Advance receipt No. - [protected] Dt 21/08/2011
Article code[protected] WR2D Gia MF - No sign of Delivery in near
future as since long you don't have it in stock.
Nishi Upadhyaya - [protected]
Advance receipt No. - [protected] Dt 21/08/2011
Article code[protected] Nilkamal Ca - Right door cracked - No
replacement yet
Article code[protected] ShoeR Calvi - One glass door broken - No
replacement yet
Advance receipt No. - [protected] Dt 21/08/2011
Article code[protected] WR2D Gia MF - No sign of Delivery in near
future as since long you don't have it in stock.
wants to exchange shirt but the invoice has been lost
I want to exchange my shirt which I had purchased on 20th September but I have lost the invoice or bill...I had purchased it from thaneCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
840
Pending
0
Resolved
385
+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
IN HOME TOWN - WARDROBE ALMIRAH — POORLY FITTING OF WARDROBE ALMIRAH
Dear sir,An almira which was purchased from HOME TOWN SAHARA GANJ LUCKNOW,UP, INDIA. The instalation done is very poor not as per drawing. Top member which was wrongly cut by the person who has installed, is now ignoring to get it correct by new member.I reported this matter to MRs Savita who is looking the matter in saharaganj .but her reply is not satisfactry.Kindly instruct to the right person to get it correct as per drawing approved.