Pantaloons Fashion & Retail Complaints & Reviews

I have purchased a LG 42'' LED tv from pantaloon retail( India)ltd ,bhubaneswar(odisha) branch.on dt 29-01-12.but on[protected] i found that there is a malfunction on the screen.then i lodged a complaint online.the service engineer said the control panel is completely damaged n recommended to replace thro the dealer(ezone,bbsr)then after we visited the dealer demanding a new piece but they refused stubbornly.At the time of purchase,they were following here n there but at the time of complaint ,their attitude was damncare.buying such an expensive.

Detail:
Model Name-LG42LV5500 LED TV
AMUNT-RS.61430/
BILL DATE:13/02/2012
BUYER'S ORDER NO-[protected]

The executive at T24 outlet in Pantaloon passes wrong information to many customers that on recharging the amount that we get on purchase bill will only get credited to our T24 account if we have a minimum balance of Rs. 40

Everytime they force us to recharge additionally Rs. 50 -100 by cash, so that the free balance can be availed. I enquired one day from T24 customer care no. they told that this is not the case. They told free balance is not dependent on the minimum balance we have on our sim card.

Even I checked that once I had Rs. 0 main balance, still I got the free balance.

Please ask them to stop this fraud way of raising T24's sale.

Garments was purchased from Pantaloons,Durgapur on[protected] for amounting to Rs.1013/- and my Axis Bank credit card bearing no. [protected] was placed for payment but after swab the card, the cashier told me that it is not acted upon so make the payment by cash or through other cards. Accordingly, I gave him my Axis Bank debit card bearing no [protected] and the payment was successfully done.

But within a very short time I got a SMS from Axis Bank to my Mobile Phone No. [protected] that "Rs. 1012=79 was spent on your Axis Bank Credit Card no. 5180 on[protected] at Pantaloons".

So, I would pray your honor to look into the matter so that the amount so debited wrongly, may be refunded and the Axis bank may restrain from auto-debit from my account. It may be noted that a complain in writing has already been submitted to the said pantaloons on[protected].

i had visited the central store on ganesh khind road, after reading advertisement on times of india, that there is a flat 50% off offer on brand BIBA. when i went to the store there was only 20% discount when i selected an item from BIBA. Product discription- Style KW366, commodity set, MRP 1899. I went to Customer Service desk and met Apeksha Dave and Abhisek Kumar Tiwary, for the same issue. but both of them said i will not get flat 50% off offer on BIBA brand and it is a common practice by Central of not doing so.

I was employee of pantaloon retail (I) Ltd.(Big Bazaar) Indore my emloyee code was 16568. i want to know my full pf ac no., But he gave me incomlite account number. please do somthing for same.


Thanks
Rahul Moryani

This is regarding a serious accident that happened in lift of Big Bazaar, Kharvela Nagar, Bhubaneswar.
The accident happened with my father, (age- 63 yrs), a reputed Doctor and my mother (age- 56 yrs).
They were stuck in the lift(inside the premises of Big Bazaar) for 1.5 hrs, and no one responded for more than 30 minutes after repeated alarms.
After 40 mins, some Big Bazaar maintenance(or what, I am not sure) came but no one was able to rescue them.
I, daughter of Dr. B.K. Das called Forum Mart Mall but they said it is not their responsibility,it is responsibility of Big Bazaar.
Then I called East Zone Office of Big Bazaar and they said they will escalate this to higher authorities.
My Mom, being a high BP patient had fainted and Dad also almost fainted.
They are undergoing lot of physical/ emotional pain after this unfortunate incident.
No one came to offer a glass of water after they were rescued from the lift after 1 hr and 30 mins.
I don't know how Forum mart got a Mall status and how Big Bazaar doesn't have a accident mitigation Plan.
I want action to be taken against Ankur Kapoor(store manager) and the Maintenance Team who were in duty for the physical/emotional/health loss of my parents.

Dear Sir,


My name is Sanjeet Kumar and my Employee ID is 42817. I have been worked in Brand Factory a store of Pantaloon Retail India Limited during the period 25th August 2007 to 11th January 2011.My PF AC no is KD/MAL/38491/38925. I submitted my PF form to Mr. Diwakar (HR in Big Bazaar Vasant Kunj Delhi) in august 2011 But I did not get my PF balance till now.
Please suggest me how can I get my PF status. my mobile no is [protected].


Regards
Sanjeet Kumar

Dear sir/mam,
i worked with pantaloon retail india limited as team member.i left the company last march 2011. I have been submitted all documents related to the pf withdrawl by june 2011. My pf no. is MH/38491/25364. Still now, my pf amount is not recievedto me. Kindly tell me that when i will get to my pf amount. my email id is given below:-

[protected]@yahoo.com

Dear Sir/Madam

I applied for the withdrawal of PF account from my previous organization (Pantaloon Retail India LTD. From june2005 to September 2010)
On 30.08.2011 to Mr Nitin Goel (HR. Food Bazaar Shipra Mall GZB). I am checking for update on my claim status through online but it is remain No record found. I had call to Mr . Nitin so many time regarding My PF status He says I do not know About The same. I am trying to reach EPF kandivali Mumbai by telephone they required Receipt Sleep From my previous organization. But Mr. Nitin Says "We do not Provide any Receipt".

Now I again trying to reach Mr. Nitin but he is lifting the call.

I tried every phone number listed on the EPFO website but no one has picked the phone yet.
Please register my complaint and act upon the same.



PF no: MH/38491/12349
AC/No:- [protected] (ICICI)
Name: Hemant Kumar Biswas
E. Coad:-09431
Form submitted on: 30.08.2011
Contact num: [protected]
E-mail address: [protected]@yahoo.co.in

Kindly pass this message to concerned person and help me out to get my claim.



Thanks & Regards
Hemant Kr. Biswas
Team VM Stanmax
:-[protected]

Sir,
I bought a crosstrainer exercise bike from Kakurgachi Pantaloon showroom. The brand name is Fitking - K610 model. During the sell Pantaloon promised that I will get a lifetime service for the product.
Now the tension belt is damaged and I reached out to Pataloon Kankurgachi showroom after trying for 3 days (no body even bothered to pickup the phone for 3 days).

They told me that they don't deal with the brand any more and for any service I need to connect with Newtown Home Town showroom. He also gave me a contact number which is invalid.

I reached out to east zonal office and talked to them on the problem. They told me that I need to talk to the store. After a lot of discussion they promised me that somebody from their Home Town deptt will call me back, which never happened.

The person I talked to is Mr. Rajib.

Again another instance of extremely bad service and cheating from Future group.

I am reachable @ [protected] incase any clarification needed.

Dear all,

I had bought a dress worth 4000/- , discounted price 2000/- after promise and commitment by the manager that he would alter it to my size. After making payment their take on the deal has changed.
Despite visiting the place for four times still my problem remains unsolved...they are not stitching it to my Size !!!!

Their Excuse is that they do not replace after payment made!!!! The shop being new, they are unaware for the illogical reasons they make can heavily hurt their brand image and name.
After visiting Four times, giving them ample time for alterations, Pantaloons has miserably failed to meet the customer requirement. I feel like i am fooled by them.

The question remains that change in behavior from Pantaloons after making payment is justifiable ?.
The dress purchased is Silk pink colored Indian outfit. My fit was Small, however it was a bit tight on shoulders, so the manager over their requested me to buy the Medium size and he then will perfectly match to the Small size fit .
On this commitment i made a payment of 2000/-, soon after it was made they did made changes in the dress but the fitting still remained a issue and the dress in totality looked clumsy and too loose to wear for me. Now if i tight it it will torn as the material is very delicate silk.So after so many endeavours i asked for a replace.

So on the fourth visit to Pantaloons i requested them to replace the same. After denial from Pantaloons, initiating a hot discussion , all said and done they are adamant saying it is not possible to replace under Pantaloons policy.!!!!!

Every time the common man is fooled by such transactions and deals!!!!
Please help me for the same. I have made mind not to compromise on my size fit.



Regards,

Dear sir,

I have worked in Bigbazaar(pantaloon) at coimbatore in the year of[protected] period. I have submitted pf application to the Coimbatore bigbazzar HR. But till this time i didnt get any confirmation about this regards.

I have lot of committments. Please do the needful.

I have purchased A sweater from Brand Factory ,Hyderabad.

The MRP of the Sweater was Rs.1699 and the Discounted Price was Rs.999 .
Rightly , I have to give Rs 999 to them , instead they Have Charged me VAT on the Discounted Price(5.5%) so my total bill
became Rs.1045 . How can Anybody charge VAT on Discounted price.This is pure Cheating and fraud.
Action must be taken against these big stores so that a good examples must be set for others.


Regards
Saurabh

I had purchased 1 shirt and 2 t-shirts from the Pantaloon Outlet on S.B. Road, Pune on 22nd Dec 11. But since the size was small, I had gone to the outlet on 28th Dec 11 to get the t-shirts exchanged. I took me around 45 minutes to do this at 3 pm (when there was not much of a crowd in the outlet)

Reasons
1. Wrong credit note was made (for lesser amount)
2. All cashiers had gone for lunch at the same time, leaving behind 3 girls at the payment counter with no idea what they were supposed to do.
3. Too much time to get the credit note rectified.

THIS INCIDENT HAPPENED ON 2nd Dec 2011.

I entered the mall and the beep machine beeped, and i asked the security guard, he IGNORED IT.

I spent some time in the mall and selected few items and told the sales boy that i will go to the ATM and get the cash and come back, while I WAS going OUT, the detecting machine again 'Beeped" and I was insulted and the guards and the staff starting starring at me as though i am a thief, and took my bag check it fully, and found NOTHING.

With this incident I felt insulted and staff did not even to bother to "Apologize" but I want to fight against this mall for unnecessarily checking me and INSULTING A CUSTOMER???

How should i take it forward???

Help me, I am feeling very frustrated....how can this happen to a valuable customer because of nonsense machine "beeping"

PLEASE GIVE ME SUGGESTIONS....

Dear Sir,
This is to intimate you that there is a delay in getting back my provident fund money and after several efforts on contacting my previous employer and the provident fund office i was not able to get an answer as in why the delay is happening. I had decided to withdraw the provident fund money due to my fathers treatment who is in a critical condition and fighting for life and death and needs surgery to be performed...

Hello Sir/Mam,

I want to log a complain against Pantaloon Phoenix Market City-Viman Nagar,Pune

We purchased some goods from Pantaloon worth Rs.3072/- on 29-Oct-2011(Tr no:-9366) and in favor of which we received recharge of Rs.125/- for T24.We submitted the T24 recharge receipt to the T24 counter situated inside Pataloon.The person named Aslam told us that the recharge will happen within 30 min.But it was not done.Its been 4 days and T24 recharge is still not done.Since then we have called them almost 7-8 times but we are getting holding reply that it will be done in 30 min.

Today we called to Zonal Office-MIDC-Mumbai at number +[protected].But they said its Big Bazaar's customer care dept not for pantaloon.Please note we took this number from
http://www.pantaloonretail.in/contact-us/head-and-zonal-offices.html Also we logged complain twice on the same site but no action has been taken.

Urge you to kindly look in to the issue.

Thanks and Regards,

Had purchased lee cooper dress from brand factory a company by future group. The product was in tatters within 2 months of purchase. I went back to outlet for complaint nd exchange, they agreed that the product seem to have the manufacturing defect. Yet didn't exchange citing they can only exchange within 7 days. Had spent over 700 for the dress and it lasted jut like a roadside non branded product. A cheating company both future group and lee cooper

On Sep 26, 2011 I had purchased a jeans and a top for my wife as her birthday gift hoping to make it surprise but thanks to Pantaloon it proved to be a disaster. The jeans was loose for her since we were travelling and I wanted to take her along this time we made it on Oct 19, 2011 back again to get the same exchanged as we were glad to know that the company had an exchange period of 30 days. On purchase I had applied for a green card too which is yet to be received till date. When we went to exchange it to our surprise it was refused for being exchanged saying that it has been worn once. Actully it was just tried and no where was it mentioned that exchange policy that it has to be in a saleable condition. After spending 5000 Rs.. now we are left with a dress that cannot be worn. Nice way for future bazzar to earn money. Can we have some hope of getting a solution or is it money gone down the drain.

Dear Sir,

As per central 1 previous HR, the documents what all she asked me i had submitted along with my PF forms infact after submitting all my documents i had asked for acknowledgement or P.F number but they told u dont worry you dont require these things because we are doing this from company all you have to do is just follow up after 5 or 6 months in case if you dont get your PF infact they had given me Mr. Uday mobile number who use to sit in zonel office in jayanagar. So i have done the same as per previous HR instruction....

After a telephonic conversation with Mr.Harish (Hr Bangalore Central 1) i came to know that Mr.Uday & Previous HR have Quit the job & their is no data for previous employee's
Now i dont know what should i do because i have done exactly same what i have been asked to do....


Requesting you to plz check what have happened & plz arrange to release my PF ASAP....... Because its a quiet long time i have been waiting for.


NAME : Naveed Shariff

Employee Code : 10830