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Pantaloons Fashion & Retail Complaints & Reviews

2.3
Updated: Jul 31, 2026
Complaints 843
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Pantaloons Fashion & Retail reviews & complaints page 39

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D
deepak golaniya
from Durg, Chhattisgarh
Aug 23, 2012
Resolved
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Address: Rajgarh, Madhya Pradesh

dear sir,


date 05/07/12 i had bought product from pentaloons indore but it was dubble sweeped from edc machine with amount of rs.1180 from my sbi seving A/C no. is[protected]lease do the needful.

thanks and regards,
deepak golaniya
Aug 13, 2020
Complaint marked as Resolved 
Dear customer,

Hi, I am Priya from Future Group. I regret the inconvenience caused to you. Please write to us at [protected]@futuregroup.in along with your contact details, store details and your reference id 6482 and we will get back to you soon.

Regards,
Priya
Future Group Care
Dear customer,

Hi, Just a reminder that we are yet to receive any response from your end.

Regards,
Priya
Future Group Care
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    A
    alishad
    from Mumbai, Maharashtra
    Aug 15, 2012
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    Address: Uttar Pradesh

    To,
    The managing director,
    Pantaloon,
    TGIP
    NOIDA.


    Respected sir/mam,
    Garments was purchased from Pantaloons,noida TGIP on 05-aug-2012 for amounting to Rs.896.98/- and my IDBI BANK DEBIT card bearing no. Xxxxxxxx was placed for payment but after swab the card, the cashier told me that card is declined.cashier asked me for another transaction.and he tried for second time.and same thing happend and again the same amount was debited.but transection was not sucesfull.so i paid it cash of my amount.

    But within a very short time I got a SMS from IDBI BANK to my Mobile Phone No. Xxxxxxxx that "Rs. 896.96 was debited on your IDBI BANK Card no. Same as given above on[protected] at Pantaloons".twicly and about 1792 Rs was debited.

    So, I would pray your honor to look into the matter so that the amount so debited wrongly, may be refunded and the IDBI BANK may restrain from auto-debit from my account.

    Irashad ali
    Mbbs
    Sarashwathi medical college.
    Ghaziabad.
    Mail id - [protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear customer,

    Hi I am Priya from Future Group. I regret the inconvenience caused to you. We have received your complaint and are looking into it. Our team will get in touch with you soon. In case of any further queries please write to us at [protected]@futuregroup.in along with your reference ID 6081 and we will get back to you.

    Regards
    Priya
    Future Group Care
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      M
      manindra26
      from Mumbai, Maharashtra
      Aug 15, 2012
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      Address: Cuttack, Odisha

      Such a worst service from this pantaloon store, I have purchased two dress amount of 3500/- on 31st July, on one dress chuni was not there after several follow up i got an unmatched chuni on 4th August and according purchase i should get 80/- T24 talk value, after 6th time follow up i got only 40/- on 14th August.

      I never seen such worst service from a big organisation like Pantaloons.
      Dear customer,

      Hi I am Priya from Future Group. I regret the inconvenience caused to you. We have received your complaint and are looking into it. Our team will get in touch with you soon. In case of any further queries please write to us at [protected]@futuregroup.in along with your reference ID 6106 and we will get back to you.

      Regards
      Priya
      Future Group Care
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        A
        anandsinghi
        Aug 9, 2012
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        Address: West Bengal

        Hello,
        I hd a green card no.[protected] of pantaloon. All of a sudden i came to know that my card has expired and the card hs been re-issued to some Nidhi Nahata od Siliguri. Need less to day that it was without my authrization. This is just ridiculous. Pantaloons do not entertain calls and neither do they respond to the compalints sent to them through their website!
        Rgds,
        Anand Singhi.
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear customer,

        Hi, I am Priya from Future Group. I request you to write to [protected]@futuregroup.in with your contact details and reference id 5901 and we will get back to you.

        Regards,
        Priya
        Future Group Care
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          P
          pkm1979
          from Mumbai, Maharashtra
          Aug 4, 2012
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          Address: Odisha

          I have purchased a LG 42'' LED tv from pantaloon retail( India)ltd ,bhubaneswar(odisha) branch.on dt 29-01-12.but on[protected] i found that there is a malfunction on the screen.then i lodged a complaint online.the service engineer said the control panel is completely damaged n recommended to replace thro the dealer(ezone,bbsr)then after we visited the dealer demanding a new piece but they refused stubbornly.At the time of purchase,they were following here n there but at the time of complaint ,their attitude was damncare.buying such an expensive.

          Detail:
          Model Name-LG42LV5500 LED TV
          AMUNT-RS.61430/
          BILL DATE:13/02/2012
          BUYER'S ORDER NO-[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear customer,

          Hi I am Priya from Future Group. I regret the inconvenience caused to you. In order to assist you we would request you to provide us with your contact details. Please write to us at [protected]@futuregroup.in along with your reference id 5710 and we will get back to you.

          Regards,
          Priya
          Future Group Care
          Dear customer,

          Just a reminder that we haven't received any response from your end.

          Regards
          Priya
          Future Group Care
          >Dear Sir,
          I have purchased a LG LED TV, model no-LG42LV5500 from Pantloon India, Bhubaneswar, odisha, a unit of Future group on dated 28/01/2012.On dated 1/08/2012 my tv got some problem on the screen.i have lodged a complain future group they simply refused to attained the call, then i lodged a complain to LG through online no-RNA[protected] dated-02/08/12.A service engineer came and atended the call on the same day and replyed the picture tube was damaged and they will replaced the picture tube.They denied to replaced the model.
          But it is very very sad thing that once while at the time of purchasing sales people of future group and LG run behind us, after that we run for them.

          Still now my complain was not closed.

          my details are as under:
          MODEL NO-LG 42LV5500

          PURCHASE DATE[protected]

          INVOICE NO[protected]

          COMPLAIN NO-RNA[protected]

          I think because of some irresponsible people your company get defame.

          I wish after this mail, you people will awake, and the needfull job otherwise i have to knock the door of legal department.

          Regards

          P.K.Mohanty

          [protected]
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            S
            saq.arf
            from Delhi, Delhi
            Aug 1, 2012
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            Address: West Bengal

            The executive at T24 outlet in Pantaloon passes wrong information to many customers that on recharging the amount that we get on purchase bill will only get credited to our T24 account if we have a minimum balance of Rs. 40

            Everytime they force us to recharge additionally Rs. 50 -100 by cash, so that the free balance can be availed. I enquired one day from T24 customer care no. they told that this is not the case. They told free balance is not dependent on the minimum balance we have on our sim card.

            Even I checked that once I had Rs. 0 main balance, still I got the free balance.

            Please ask them to stop this fraud way of raising T24's sale.
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear customer,

            Hi I am Priya from Future Group. I regret the inconvenience caused to you. Please write to us at [protected]@futuregroup.in with the store details, your invoice details, your contact details and your reference id 5580 and we will get back to you.

            Regards
            Priya
            Future Group Care
            Dear customer,

            Just a reminder that we haven't received any response from your end.

            Regards
            Priya
            Future Group Care

            pf not received

            Sir,

            I have not received my pf till date.
            My PF number is MH/KND/38491/86566
            my email: vyas.[protected]@gmail.com
            no: [protected]
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              A
              ajoy16
              from Asansol, West Bengal
              Jul 30, 2012
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              Address: Bardhaman, West Bengal

              Garments was purchased from Pantaloons,Durgapur on[protected] for amounting to Rs.1013/- and my Axis Bank credit card bearing no. [protected] was placed for payment but after swab the card, the cashier told me that it is not acted upon so make the payment by cash or through other cards. Accordingly, I gave him my Axis Bank debit card bearing no [protected] and the payment was successfully done.

              But within a very short time I got a SMS from Axis Bank to my Mobile Phone No. [protected] that "Rs. 1012=79 was spent on your Axis Bank Credit Card no. 5180 on[protected] at Pantaloons".

              So, I would pray your honor to look into the matter so that the amount so debited wrongly, may be refunded and the Axis bank may restrain from auto-debit from my account. It may be noted that a complain in writing has already been submitted to the said pantaloons on[protected].
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear customer,

              Hi I am Priya from Future Group. At the outset I would advise you to refrain from revealing your card details on public sites. I regret the inconvenience caused to you. We have taken a note of your complaint and will get back to you soon. In case of any queries write to us at [protected]@futuregroup.in along with your reference id 5480 and we will get back to you.

              Regards
              Priya
              Future Group Care
              Dear customer,

              I would like to inform you that you can visit the store and meet our store manager for the reversal of the extra debit from your account. It can be reversed if swiped twice. I hope that you are satisfied with the resolution. In case you have any further queries please get in touch with us we will be glad to assist you.

              Regards
              Priya
              Future Group Care
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                K
                kishan5454
                from Mumbai, Maharashtra
                Jul 25, 2012
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                Address: Maharashtra

                i had visited the central store on ganesh khind road, after reading advertisement on times of india, that there is a flat 50% off offer on brand BIBA. when i went to the store there was only 20% discount when i selected an item from BIBA. Product discription- Style KW366, commodity set, MRP 1899. I went to Customer Service desk and met Apeksha Dave and Abhisek Kumar Tiwary, for the same issue. but both of them said i will not get flat 50% off offer on BIBA brand and it is a common practice by Central of not doing so.
                Dear customer,

                Hi I am Priya from Future Group. I regret the inconvenience caused to you. Please write to us at [protected]@futuregroup.in along with your contact details, the store details, your invoice details and reference id 5310 and we will get back to you soon.

                Regards
                Priya
                Future Group Care
                Dear customer,

                Just a reminder that we haven't received any response from your end.

                Regards
                Priya
                Future Group Care
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                  R
                  rahul_moryani2001
                  from Indore, Madhya Pradesh
                  Apr 7, 2012
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                  Address: Indore, Madhya Pradesh

                  I was employee of pantaloon retail (I) Ltd.(Big Bazaar) Indore my emloyee code was 16568. i want to know my full pf ac no., But he gave me incomlite account number. please do somthing for same.


                  Thanks
                  Rahul Moryani
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                    S
                    siffon
                    from Bengaluru, Karnataka
                    Mar 2, 2012
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                    Address: Khordha, Odisha

                    This is regarding a serious accident that happened in lift of Big Bazaar, Kharvela Nagar, Bhubaneswar.
                    The accident happened with my father, (age- 63 yrs), a reputed Doctor and my mother (age- 56 yrs).
                    They were stuck in the lift(inside the premises of Big Bazaar) for 1.5 hrs, and no one responded for more than 30 minutes after repeated alarms.
                    After 40 mins, some Big Bazaar maintenance(or what, I am not sure) came but no one was able to rescue them.
                    I, daughter of Dr. B.K. Das called Forum Mart Mall but they said it is not their responsibility,it is responsibility of Big Bazaar.
                    Then I called East Zone Office of Big Bazaar and they said they will escalate this to higher authorities.
                    My Mom, being a high BP patient had fainted and Dad also almost fainted.
                    They are undergoing lot of physical/ emotional pain after this unfortunate incident.
                    No one came to offer a glass of water after they were rescued from the lift after 1 hr and 30 mins.
                    I don't know how Forum mart got a Mall status and how Big Bazaar doesn't have a accident mitigation Plan.
                    I want action to be taken against Ankur Kapoor(store manager) and the Maintenance Team who were in duty for the physical/emotional/health loss of my parents.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Pantaloon Retail — Abusive Language

                    DO NOT GO FOR SHOPPING FROM PANTALOON INDORE
                    I found an employee of Pantaloon , INDORE abusing and assualting women and girls unecessarly.
                    He was peeping through Trial Rooms
                    I think Pantaloon has started business of using abusive language with the cutomers.

                    Thanks
                    Priyanka Soni

                    Security & Health Hazard — negligence

                    I am staying in evereshine 39 bldg 204 uranus Hsg co-op scty in Thakur village kandivali (E)the land opp our bldg beloning to fire bridage the place has grown wild and people use it as open toilet and for anti social activities which is posing a security risks also breeding ground for mosquitios so health hazard for our bldg member.Kindly get the place cleaned or levelled so that these activities are not continued .our society has logded compliant to the respective authority but without any response .
                    hope some action is taken at the earliest
                    Mall Manager Name- Souymajit Barua
                    Store Manager Name- Ankit Kapoor

                    Imagine if they would have lost their lives -God Forbid.
                    There was no light, no air to breathe.
                    Due to the mobile connectivity, they were able to reach me at bangalore.

                    Please keep below Helpline numbers inside the Lifts:-
                    Mall Contact number.
                    Emergency Light
                    Life Technician Numbers

                    Educate the Mall maintenance Team to act immediately when such kind of situations happen in the Mall.
                    Security should act immediately.

                    Security/Fire Drills should happen regularly.
                    Dear Customer,

                    Hi, I am Priya from Future Group. I apologize for your recent experience at the store. I will pass on the details of your complaint to the concerned team. Please write to [protected]@futuregroup.in with your contact details, details of the store you visited and the reference number 2090. An agent will get in touch with you over your complaint.

                    Regards,
                    Priya,
                    Future Group Care
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                      S
                      sanjeetdv5
                      from Delhi, Delhi
                      Feb 28, 2012
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                      Address: Delhi

                      Dear Sir,


                      My name is Sanjeet Kumar and my Employee ID is 42817. I have been worked in Brand Factory a store of Pantaloon Retail India Limited during the period 25th August 2007 to 11th January 2011.My PF AC no is KD/MAL/38491/38925. I submitted my PF form to Mr. Diwakar (HR in Big Bazaar Vasant Kunj Delhi) in august 2011 But I did not get my PF balance till now.
                      Please suggest me how can I get my PF status. my mobile no is [protected].


                      Regards
                      Sanjeet Kumar
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Pantaloon — pf not clear

                      sir

                      i am simply boy of kolkata now i am working in private company.but before 2 years ago i rezine my company the name is pantaloon. before 2 years ago i filap my pf from but it is not clear. i live in kolkata i work in kolkata but my pf account is maharastha.i filap my docoment 2 time but it is not clear i told the every one manager but anybody not can be help me .oither is my pf it is not perfect account so plz help us.
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                        K
                        kravi24740
                        Feb 19, 2012
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                        Address: Ambala, Haryana

                        Dear sir/mam,
                        i worked with pantaloon retail india limited as team member.i left the company last march 2011. I have been submitted all documents related to the pf withdrawl by june 2011. My pf no. is MH/38491/25364. Still now, my pf amount is not recievedto me. Kindly tell me that when i will get to my pf amount. my email id is given below:-

                        [protected]@yahoo.com
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                          H
                          hemantbiswas
                          from Gurgaon, Haryana
                          Feb 17, 2012
                          Resolved
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                          Address: Delhi

                          Dear Sir/Madam

                          I applied for the withdrawal of PF account from my previous organization (Pantaloon Retail India LTD. From june2005 to September 2010)
                          On 30.08.2011 to Mr Nitin Goel (HR. Food Bazaar Shipra Mall GZB). I am checking for update on my claim status through online but it is remain No record found. I had call to Mr . Nitin so many time regarding My PF status He says I do not know About The same. I am trying to reach EPF kandivali Mumbai by telephone they required Receipt Sleep From my previous organization. But Mr. Nitin Says "We do not Provide any Receipt".

                          Now I again trying to reach Mr. Nitin but he is lifting the call.

                          I tried every phone number listed on the EPFO website but no one has picked the phone yet.
                          Please register my complaint and act upon the same.



                          PF no: MH/38491/12349
                          AC/No:- [protected] (ICICI)
                          Name: Hemant Kumar Biswas
                          E. Coad:-09431
                          Form submitted on: 30.08.2011
                          Contact num: [protected]
                          E-mail address: [protected]@yahoo.co.in

                          Kindly pass this message to concerned person and help me out to get my claim.



                          Thanks & Regards
                          Hemant Kr. Biswas
                          Team VM Stanmax
                          :-[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Sir/Madam

                          I applied for the withdrawal of PF account from my previous organization (Pantaloon Retail India LTD. From september 2009 to april 2013)
                          On may 15th 2013 to Mr dhusanth (HR.pantloons). I am checking for update on my claim status through online but it is remain No record found. I had call to Mr . dhushanth so many time regarding My PF status He says I do not know About The same. I am trying to reach EPF kandivali Mumbai by telephone they required Receipt Sleep From my previous organization. But Mr. dhushanth Says "We do not Provide any Receipt".
                          and we have submitted to ho

                          Now I again trying to reach Mr. dhushanth but he is lifting the call.but he has resigned the company

                          I tried every phone number listed on the EPFO website but no one has picked the phone yet.
                          Please register my complaint and act upon the same.



                          PF no: MH/38491/000/0064159
                          AC/No:- [protected] (HDFC)
                          Name: SRIKANTH SG
                          E. Coad:-161645
                          Form submitted on: 15.05.2013
                          Contact num: [protected]
                          E-mail address: srikanth[protected]@gmail.com

                          Kindly pass this message to concerned person and help me out to get my claim.
                          Hi,

                          My Name is Amit Mahesh Chauhan, I have worked with Pantaloons retail I ltd with syntactic branch which is already closed long back I did submit my PF form many time with HR nikita and many new other HR and I did not received my PF yet My account # MH[protected] Emp # 30224, but no respond from the pf office...kindly pal's send to my pf number and pf withdrawal register number or mail me to [protected]@gmail.com
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                            Biraja Panigrahi
                            from Saltlake, West Bengal
                            Feb 14, 2012
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                            Resolved

                            Address: North 24 Parganas, West Bengal

                            Sir,
                            I bought a crosstrainer exercise bike from Kakurgachi Pantaloon showroom. The brand name is Fitking - K610 model. During the sell Pantaloon promised that I will get a lifetime service for the product.
                            Now the tension belt is damaged and I reached out to Pataloon Kankurgachi showroom after trying for 3 days (no body even bothered to pickup the phone for 3 days).

                            They told me that they don't deal with the brand any more and for any service I need to connect with Newtown Home Town showroom. He also gave me a contact number which is invalid.

                            I reached out to east zonal office and talked to them on the problem. They told me that I need to talk to the store. After a lot of discussion they promised me that somebody from their Home Town deptt will call me back, which never happened.

                            The person I talked to is Mr. Rajib.

                            Again another instance of extremely bad service and cheating from Future group.

                            I am reachable @ [protected] incase any clarification needed.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear customer,

                            Hi, I am Priya from Future Group. I apologize for the inconvenience caused. Request you to write to [protected]@futuregroup.in with the invoice number, store details, your contact details and reference id 1993. We will look into your complaint and contact you with an update on the same.

                            Regards,
                            Priya
                            Future Group Care
                            Dear customer,

                            Just a reminder we have received any response from your end.

                            Regards,
                            Priya
                            Future Group Care
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                              piyusha_kamble
                              from Mumbai, Maharashtra
                              Feb 8, 2012
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                              Address: Maharashtra

                              Dear all,

                              I had bought a dress worth 4000/- , discounted price 2000/- after promise and commitment by the manager that he would alter it to my size. After making payment their take on the deal has changed.
                              Despite visiting the place for four times still my problem remains unsolved...they are not stitching it to my Size !!!!

                              Their Excuse is that they do not replace after payment made!!!! The shop being new, they are unaware for the illogical reasons they make can heavily hurt their brand image and name.
                              After visiting Four times, giving them ample time for alterations, Pantaloons has miserably failed to meet the customer requirement. I feel like i am fooled by them.

                              The question remains that change in behavior from Pantaloons after making payment is justifiable ?.
                              The dress purchased is Silk pink colored Indian outfit. My fit was Small, however it was a bit tight on shoulders, so the manager over their requested me to buy the Medium size and he then will perfectly match to the Small size fit .
                              On this commitment i made a payment of 2000/-, soon after it was made they did made changes in the dress but the fitting still remained a issue and the dress in totality looked clumsy and too loose to wear for me. Now if i tight it it will torn as the material is very delicate silk.So after so many endeavours i asked for a replace.

                              So on the fourth visit to Pantaloons i requested them to replace the same. After denial from Pantaloons, initiating a hot discussion , all said and done they are adamant saying it is not possible to replace under Pantaloons policy.!!!!!

                              Every time the common man is fooled by such transactions and deals!!!!
                              Please help me for the same. I have made mind not to compromise on my size fit.



                              Regards,
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                                Karatvipin
                                from Ottappalam, Kerala
                                Jan 6, 2012
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                                Address: Coimbatore, Tamil Nadu

                                Dear sir,

                                I have worked in Bigbazaar(pantaloon) at coimbatore in the year of[protected] period. I have submitted pf application to the Coimbatore bigbazzar HR. But till this time i didnt get any confirmation about this regards.

                                I have lot of committments. Please do the needful.
                                ear Sir/Mam

                                I wish to draw the following facts for your kind information and necessary action:-

                                I was employed with M/s Pantaloon Retail India Ltd. For the period 24/02/2010 to 07/07/2011 at their uday sankar hr.I had submitted all the relevant papers on 30/10/2011 for the withdrawal of my PF dues to the H.R officer for processing, he told me that my PF will be submitted in my account on 17th march 2012. Since I was not getting the settlement I had enquired at their Mumbai office who told me that the papers had not been submitted on at your Kandivili office. This way around ten months have elapsed but I have not got my settlement money .I have also inform Sandhya kumar(HR Head)To get my rightful dues . she told me she will call back and replied soon but when she didn’t inform me then I will call her but she does not pick up the phone. I have been going through this harrassment for such a long time I haven’t got my PF submitted date .Now I request the concerned to please look into the matter.My PF No. is MH/38491/MH/38491/67633,

                                You are requested to kindly look into the matter and arrange to send the applicable pension amount at the earliest.

                                Regard

                                MOHIT KUSHWAHA

                                X Employee code – 168469

                                Mobile no.- [protected], [protected]

                                Site-PT- Allahabad vinayak city center
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                                  sa_om007
                                  from Hyderabad, Telangana
                                  Jan 4, 2012
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  I have purchased A sweater from Brand Factory ,Hyderabad.

                                  The MRP of the Sweater was Rs.1699 and the Discounted Price was Rs.999 .
                                  Rightly , I have to give Rs 999 to them , instead they Have Charged me VAT on the Discounted Price(5.5%) so my total bill
                                  became Rs.1045 . How can Anybody charge VAT on Discounted price.This is pure Cheating and fraud.
                                  Action must be taken against these big stores so that a good examples must be set for others.


                                  Regards
                                  Saurabh
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Today, I experienced the same. While I visited US POLO store in Sec 11 Dwarka- New Delhi store, these guys are openly charging additional VAT (5%) on the final discounted price. First they announce discount% of say 30-50%, Deduct from MRP as per label (inclusive of all taxes) & then further add 5% on the final amount. This is double charging in the name of VAT, which I seriously doubt they would be submitting the double charges to Govt of India. I felt CHEATED. They just say their system is down & issue manual invoices. Even did not submit the feedback register when asked for.
                                  Same method of cheating as being practiced in adjoining Blackberry, Arrow & many more stores.

                                  I finally made the purchase at Allen Solly in Sec12 Dwarka but the owner clearly said he would as well be doing the same from next time as this way of overcharging was openly being practiced in the adjoining showrooms. I am next going to submit this complaint to CVC & set these guys right.
                                  HI, i bought one jeans from Brand Factory, Marathalli, Bangalore, Mrp.2399. MRP .maximum Retail price of any product including all the taxes, Brand factory offering 25% discount on MRP to their customers so the price will be 1799 after discount but they are charging 5% as VAT, so the price become 1889 . on the same product if you buy 2 jeans they offer 1 jeans free but they are not charging any VAT on this . hence both are the offers made by Brand Factory itself but why they are charging 5% extra as VAT which already included in the MRP. One more thing they are also hiking the price of the product and then they are giving discounts such kind of cheating are doing with the customers by Brand factory.


                                  Please make a note of that if such kind of cheating will happen Then Brand Factory will loose their customers, and i request to all customers please post your complaints if you are being cheated by Brand Factory so that consumer forum will also get update of these issues

                                  Arunesh chaturvedi, Bangalore
                                  They also charged me 787/- instead of 750/- in BrandFactory, kukatpally, hyderabad. But I complained there and after half an hour of debate, they returned the access amount.
                                  But I was really surprised that a lot of people were doing shopping but nobody had an issue!!! That's "Its OK" attitude spoiling our country.
                                  Go and have a stand against the wrong practice.
                                  I have even worse experience. Today I purchased some cloths from Brand Factory Bangalore Bannerghatta road. I purchased for over 5k cloths and for each of them they have charged a 5.5 vat on the discounted rate. To my worse i even had two cloths of MRP 349 RS each on which there is no discount at all but they have charged as usual 5.5 % Vat on those as well. How can they even charge VAT over MRP ???. This is pure cheating and for sure needs to be taken to court
                                  Hi Mr. Mukesh,
                                  Greetings from Future Group. This is Priya. We apologize for the inconvenience you faced at our outlet. Please write to me at [protected]@futuregroup.in with your contact and invoice details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.

                                  Regards,
                                  Priya
                                  Hi,
                                  I had a similar experience today. I bought 2 classic polo t shirts at 50% off from brand factory marathahalli, bangalore. The MRP was 1399/- each. But after billing, I had to pay 1476/- instead of 1399/- as they charged VAT extra even though the MRP tag clearly said inclusive of all taxes. I had made a similar purchase from another company of the same brand and same MRP but they did no force me to pay VAT. I feel cheated as a customer and would like the problem to be resolved.

                                  Nivea
                                  Hi,
                                  I had a similar experience today. I bought 2 classic polo t shirts at 50% off from brand factory marathahalli, bangalore. The MRP was 1399/- each. But after billing, I had to pay 1476/- instead of 1399/- as they charged VAT extra even though the MRP tag clearly said inclusive of all taxes. I had made a similar purchase from another company of the same brand and same MRP but they did no force me to pay VAT. I feel cheated as a customer and would like the problem to be resolved.

                                  Nivea
                                  Today, I experienced the same. While I visited Pantaloons, south city store Kolkata., these guys are openly charging additional VAT (5%) on the final discounted price. First they announce discount% of say 30-50%, Deduct from MRP as per label (inclusive of all taxes) & then further add 5% on the final amount. This is double charging in the name of VAT, which I seriously doubt they would be submitting the double charges to Govt of India. I felt CHEATED.
                                  These guys are real cheaters. I bought 2 jeans from Brand Factory Trivandrum. The offer was BUY 1 GET 1 FREE. The MRP on the product was 2399.00 but these people charged GST on the MRP. When I asked about this to the manager he has no clue on why they are charging the GST on MRP. And another promotion was flat price of 899/- and when the bill was raised it was charged GST on it.
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                                    A
                                    aditit
                                    from Thrissur, Kerala
                                    Dec 29, 2011
                                    Resolved
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                                    Address: Pune, Maharashtra

                                    I had purchased 1 shirt and 2 t-shirts from the Pantaloon Outlet on S.B. Road, Pune on 22nd Dec 11. But since the size was small, I had gone to the outlet on 28th Dec 11 to get the t-shirts exchanged. I took me around 45 minutes to do this at 3 pm (when there was not much of a crowd in the outlet)

                                    Reasons
                                    1. Wrong credit note was made (for lesser amount)
                                    2. All cashiers had gone for lunch at the same time, leaving behind 3 girls at the payment counter with no idea what they were supposed to do.
                                    3. Too much time to get the credit note rectified.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear customer,

                                    Hi, I am Priya from Future Group. I apologize for the behaviour of the staff at Pantaloons. Let me assure you feedback and concerns have been forwarded to the store manager. Hopefully next time around you have a better shopping experience.

                                    Regards,
                                    Priya
                                    Future Group Care
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                                      Triveni Shankar
                                      from Bengaluru, Karnataka
                                      Dec 2, 2011
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                                      Address: Karnataka

                                      THIS INCIDENT HAPPENED ON 2nd Dec 2011.

                                      I entered the mall and the beep machine beeped, and i asked the security guard, he IGNORED IT.

                                      I spent some time in the mall and selected few items and told the sales boy that i will go to the ATM and get the cash and come back, while I WAS going OUT, the detecting machine again 'Beeped" and I was insulted and the guards and the staff starting starring at me as though i am a thief, and took my bag check it fully, and found NOTHING.

                                      With this incident I felt insulted and staff did not even to bother to "Apologize" but I want to fight against this mall for unnecessarily checking me and INSULTING A CUSTOMER???

                                      How should i take it forward???

                                      Help me, I am feeling very frustrated....how can this happen to a valuable customer because of nonsense machine "beeping"

                                      PLEASE GIVE ME SUGGESTIONS....
                                      THIS INCIDENT HAPPENED ON 2nd Dec 2011.

                                      I entered the mall and the beep machine beeped, and i asked the security guard, he IGNORED IT.

                                      I spent some time in the mall and selected few items and told the sales boy that i will go to the ATM and get the cash and come back, while I WAS going OUT, the detecting machine again 'Beeped" and I was insulted and the guards and the staff starting starring at me as though i am a thief, and took my bag check it fully, and found NOTHING.

                                      With this incident I felt insulted and staff did not even to bother to "Apologize" but I want to fight against this mall for unnecessarily checking me and INSULTING A CUSTOMER???

                                      How should i take it forward???

                                      Help me, I am feeling very frustrated...how can this happen to a valuable customer because of nonsense machine "beeping"

                                      PLEASE GIVE ME SUGGESTIONS...
                                      Dear customer,

                                      Hi, I am Priya from Future Group. I would like to apologize on behalf of Pantaloons for the behaviour of the staff. I request you to write to [protected]@futuregroup.in with the store details, your contact details and reference id 1143. I will personally look into this matter once I receive your mail and have it resolved.

                                      Regards,
                                      Priya
                                      Future Group Care
                                      this incident happened wit me twice in big bazaar ...but i screwed all security guards after checking me thoroughly...both the time i produced proper bill and showed stuff what i brought bt its so embarrassing to get checked in front of everyone for doing nothing...future group wake up and change all those outdated machines first or else you will lose customers like me, i have decided never to visit big bazaar again in my life...
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                                        A
                                        Anindam
                                        from Bengaluru, Karnataka
                                        Nov 24, 2011
                                        Resolved
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                                        Address: Mumbai City, Maharashtra

                                        Dear Sir,
                                        This is to intimate you that there is a delay in getting back my provident fund money and after several efforts on contacting my previous employer and the provident fund office i was not able to get an answer as in why the delay is happening. I had decided to withdraw the provident fund money due to my fathers treatment who is in a critical condition and fighting for life and death and needs surgery to be performed so i had no choice other than relying on my provident fund money as we belong from a lower middle class family and i am the only earning member of the family. The withdrawl application form was submitted by my employer in the month of december 2010 from Pantaloon retail bangalore south zonal office and still i havent received any withdrawl amount which is desperately required in my terrible condition to save my fathers life. I hope you understand the situation and direct the act on a fast track to help me out saving my fathers life. The details are as follows:

                                        1. PF A/C no: MH/23212
                                        Establishment code : 38491
                                        Submission date :22/12/2010
                                        Bank details proof submitted : Corporation bank , Banaswadi branch, A/C No : 652 , Bangalore.

                                        Thanking you
                                        Yours faithfully
                                        Anindam Samanta
                                        [protected]
                                        Email : [protected]@gmail.com
                                        Dec 2, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Nov 01, 2018
                                        Pantaloons Fashion & Retail Customer Care's response
                                        Hi Anindam, thank you for writing to us. We wish to inform you that on calling this number [protected] the person who is receiving the call is saying he is not Arindam Samanta. Kindly provide us the correct contact number for us to speak to you and address the concern at the earliest.
                                        Sir my self b.venkateahwarlu work pantaloons retail LTD in orbit Mall Hyderabad I don't know my PF number can I get 2015 Jan 2 my joining date
                                        Pantaloons Fashion & Retail Customer Care's response, Nov 1, 2018
                                        Verified Support
                                        Hi Venkatesh, thank you for writing to us.. We request you to kindly contact the store - HR
                                        Hello sir,

                                        I am Venkataramana B
                                        I worked in pantaloons Inorbit mall Hyderabad between 2011 May to 2012 September, I would like to withdraw my PF I have only PF no. kindly support me to withdraw my PF. All store HR peoples telling we dont have any information.

                                        Kindly do the needful.
                                        PF No. - MH/38491/81583
                                        Pantaloons Fashion & Retail Customer Care's response, Mar 12, 2019
                                        Verified Support
                                        Hi Venkataramana, we wish to inform you that, we are looking into the matter.
                                        Hello Sir,

                                        I Ranjan Chettri ex-employee of Pantaloons Indranagar Bangalore, I am not able to claim my pf as my details has not been updated to the EPFO portal. I dont have my PF number or any details as it has not been provided. I request you to help me.

                                        Thanks
                                        Pantaloons Fashion & Retail Customer Care's response, Jun 3, 2019
                                        Verified Support
                                        Hi Rajan, thank you for reaching out to us. We request you to kindly get in touch with your relevant store HR for more details on your concern.
                                        Hi Sir,

                                        This is Chandra Bhushan Pandey.I worked with Future Group Pantaloon Retail India Pvt Ltd as a Sr. Executive -Marketing in North Zone.My Salary used to come from Zonal office.My Date of Joining was 02/07/2007 and i left organisation in July 2008.I don't know my PF and UAN No.Would request you to do the needful .

                                        Regards,
                                        Chandra Bhushan Pandey
                                        [protected]@outlook.com
                                        Kindly inform me about my UAN number and KYC Update details as soon as possible because of fund withdrawal.
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