Pantaloons Fashion & Retail Complaints & Reviews

I am Regular customer of Brand Factory.I have purchase one shirt of cool colors brand last Saturday dated 18/10/2014. When I wear this I found it is defected piece, having small whole on one side of shirt which is sold by Ahmedabad Brand factory 10 Acres mall.which is highly costed.I want to exchange this piece of shirt.otherwise I will never go to Brand Factory. It is cheating to sell waste material to customer during festive season.

Pantaloon Industries - company delisted 1 Review Add a Comment User aruna ghose on Jul 5, 2011 Pantaloon Industries company delisted - shares repurchase I have 200 PANTALOON INDUSTRIES - 1 NE 121F010125 Under DP IN 301549 Client Id 15265946 HDFC Account No [protected] I am sorry to inform you that due to shifting of residence I did not receive the intimation regarding the re purchase of the above shares. In view of this I have written to the company to purchase my above share, since I have an emergency and am badly in need of the money but they have refused Now I have lost a sum of Rs. 75000/-

I bought 2 Knighthood shirts on 12th Oct, 2014. It was clearly written saying buy1 and get1. But to my surprise they just gave 30% discount. I didn't notice that as I was in rush to reach home and when I asked them in the next week, they said that they never had buy1 and get1 discount in the past 1 year on that brand. Unfortunately I didnot had any evidence to prove them. It was my bad as I didn't notice the bill on the same day itself and hence I had to return back. So I suggest you to have a look at your bill before you leave that place.

Hi Team,

We procured gift vouchers – denominations 250 X 15 totalling
to INR 3750/= from the Pantaloons outlet @ Inorbit Mall, Hitec City Hyderabad
on Thursday Oct 16th 2014. For
the purchase I was not issued any bill and when I
asked for the bill I was told that my credit card charge slip is the only bill
I will receive.


I am not sure how anyone can suggest a charge slip (image of
attached for your kind ref ) to be a proof of purchase …where in the details of
purchase is NOT captured anywhere on the slip. FYI the vouchers were
procured for use in my company and I am unable to get the funds reimbursed due to
non-availability of the BILL/PROOF for this purchase.


TID : 46731106

Dt: 16/10/2014

Invoice Number : 001159

Batch Num: 000021


Kindly let me know if you can help is issuing the bill for
this purchase of mine.


Regards,

Prashanti

This is regarding a loss of a credit note of Rs 1118/- issued from a Pantaloon Outlet. Phoenix market city, Pune. I had a credit note of 1599 and i made a purchase out of it of Rs 530 and the balance was received as credit note. However by mistake i threw out the credit note and kept the original bill. I am holding a privilege green card of pantaloons and i regularly shop at the pantaloons outlet. I have all the details of the credit note even then i am not being issued a duplicate credit note. You have all the details to issue a duplicate credit note but the same is not being issued. My question is if you know i have not used it then why you are not issuing a duplicate credit note. This is clear robbing of my hard earned money. If you cannot issue a duplicate credit note then return my money back as i have not taken any item from your store. I feel I should be provided a copy the credit note and I should be allowed to redeem the amount. Kindly request your assistance in this matter and also what about my hard earned money?

Hi...Its Nistha..I am regular shopper at pantaloons, Bhopal...But since last two times I am facing various issues that is suggesting poor quality of garments. In the first case I faced the color bleeding..that is not at all expected from branded garments. and the other concern is regarding bubble-formation on clothes. In september only i did some some shopping and now all the garments have bubbles on them.. don't know what to do...Please address this concern at its earliest. Contact No: [protected]

I bought one OPIUM sun glasses from pantaloons on 1 June 2014 and in 3 months some spots appeared on its glasses. I have the warranty card also and no where it is written that we do not replace if there are spots. It is written if there are scratches we do not replace them but my complaint is not for scratches. I went to pantaloons in Gopalan Innovation Mall, J.P Nagar 3rd phase, Bangalore for dealing with my problem. The guy took my sunglasses for inspection to show to his manager and when i called back he said that it can not be replaced. I called the manager but the manager is so rude and irresponsible that he does not even pick up my call. I do not know who made him manager. I am going to suggest all my friends to never shop from pantaloons. Please look after my problem seriously other wise I may raise a case in consumer forum. I hope you guys read these problems and get back to the complaints.

Dear Consumer Forum, My Axis Bank Platinum credit card no is [protected]. On 17.08.14, I made a purchase from Pantaloons (Diamond Plaza / Nagerbazar / Kolkata outlet) of amount Rs 6751/-through my above referred axis bank credit card and this was subjected to AXIS bank cash back benifit of 5 %. Before making the transaction, I confirmed with Pantaloons also and they said cash back is valid through axis bank credit card. But even after receipt of two subsequent statements from Axis Bank against my credit card, I saw this cash back is not credited. I took this up with Pantaloons & they are not able to provide me a resolution on the same as of now. Axis Bank has also denied the cash back telling that offer is not valid in this period. I feel myself deprived by Pantaloons as they are bluffing and doing false marketing propaganda in everywhere just to attract customer. In reality they are not a truthful retail brand who promises, but not delivers.If you can provide a resolution in this issue, I shall be glad. Regards, Santanu Mandal [protected] (Mobile)

With grave seriousness, I regretfully inform you about the mal quality product of Pantaloon Pvt. Ltd. I purchased shirt from Retail Invoice Pantaloon, Near Law Garden, Ahmadabad of Rs 629 on 15 Th august 2014 of BARE LEISURE company. In the first plain water wash following all the washing care procedure given by the company, the shirt was found spotted, wear and tear and wasted all lusture looking old and worn-out product. My request to you is that being the esteemed and fair customer of Pantaloon Pvt. Ltd., I will surely receive my money refunded or exchange of my shirt with new one. I am sure the solution will be given without much toil and harassment, considering the customer satisfaction a prime concern. I have attached the original bill photocopy along with and actual photograph for the same for your prompt response. Thanks you, AJAY.D.PATEL Contact Nos.: (M) +[protected]

User Nancy Vishvam Rastogi on Aug 12, 2014 hi i have purchased a kurti of akriti brand recently during the sale period and its colour get fades in first wash whenever i have purchased clothes from pantaloons i always get disappointed .I think purchasing during the sale period doesn't mean the stuff you provide will not be of good quality.Pantaloon never provided good quality stuff according to price they take.Now you tell me what to do with that kurti as i am unable to wear it i am very much disappointed with pantaloons as a brand and in future i will not recommend any one to buy any thing from there. This is the complaint which i have posted and is not resolved yet

i had purchased clothes worth Rs. 4539 from pantaloons, pune. there were hoardings in store that above Rs. 4500 there is additional 5% cash back or discount. but i havent got the benefit. i saw my credit card statement and checked it from axis bank but they are denying the fact abt cash back. kindly revert Abhishek Nahar [protected]

Dear Sir...
Greetings This with reference to my complaint kindly checks the amount of Rs2868/ Garments was purchased from Pantaloons, 52, MG ROAD, YELLAPPACHETTY LAYUOT, JOGUPALYA, BANGALURU-560001
.On 10-August-2014 time 18.19 for amounting to Rs.2868/- and my Stat Bank of India DEBIT card payment but after swab the card, cashier told me that not receiving the money 10th August 3 times to reswipe the card or pay cash due to not receiving the money
1st time told me that not recived amount..!!!...2868/
2nd time told me that not recived amount...!!!...2868/
Item Code No :...
[protected]
[protected]
[protected]
Total...2868 with discount..

Dear Rearder, I purchased a garment from Pantaloons store, I could remember of janakpuri store only as I visit only three stores in Delhi, SAKET, SOUTH EXTENSION & JANAKPURI from GLOBAL DESI BRAND. after wearing it only once, it started throwing out thread and bobling. Now, when I went to the nearest store, Janakpuri for the return with my CARD DETAILS, 5*, TAG, they said we are not able to locate the billing of this in the system and as 50% discount is going on we can not return this now. this is really disheartening as I was really satisfied with pantaloons and regular customer.

To, The managing director, Pantaloon, Viviana mall-Thane Pin- 400606 Thane Respected sir/mam, Garments was purchased from Pantaloons, Thane viviana mall on 12-July-2014 for amounting to Rs.2251/- and my Bank of India DEBIT card bearing no. Xxxxxxxx was placed for payment but after swab the card, the cashier told me that card is declined.cashier asked me for another transaction.and he tried for second time. and second time the transaction was successfull and the amount was again debited. But within a very short time I got a two SMS from Bank of India to my Mobile Phone No. Xxxxxxxx that "Rs. 2251 was debited on your Bank of India Card no. I checked the account statement and found two entries. Kindly look in to this issue as soon as possible and please revert back. Meghan Lad. Bhatsa Building, Near Sinchan Bhavan, Kopri Thane -E Email ID- [protected]@gmail.com

Pantaloons - Twice debit from idbi bank debit card To, The managing director, Pantaloon, Viviana mall-Thane Pin- 400606 Thane Respected sir/mam, Garments was purchased from Pantaloons, Thane viviana mall on 12-July-2014 for amounting to Rs.2251/- and my Bank of India DEBIT card bearing no. Xxxxxxxx was placed for payment but after swab the card, the cashier told me that card is declined.cashier asked me for another transaction.and he tried for second time. and second time the transaction was successfull and the amount was again debited. But within a very short time I got a two SMS from Bank of India to my Mobile Phone No. Xxxxxxxx that "Rs. 2251 was debited on your Bank of India Card no. I checked the account statement and found two entries. Kindly look in to this issue as soon as possible and please revert back. Meghan Lad. Bhatsa Building, Near Sinchan Bhavan, Kopri Thane -E Email ID- [protected]@gmail.com

hi i have purchased a kurti of akriti brand recently during the sale period and its colour get fades in first wash whenever i have purchased clothes from pantaloons i always get disappointed .I think purchasing during the sale period doesn't mean the stuff you provide will not be of good quality.Pantaloon never provided good quality stuff according to price they take.Now you tell me what to do with that kurti as i am unable to wear it i am...

I was at your store in Chennai (Spencer Plaza) last week (Aug 1st week). I had come to shop for the fabulous offers running in your store. After spending about 2 hours at your store, I had purchased some 5 articles (all under discounted racks). I got a shock of my life, when I saw that discounts were not offered for 3 of the 5 articles selected. I immediately asked him & he coolly says that the discounted articles would have got mixed up with the fresh stocks. My question is : A person spends valuable time & selects merchandise & is this the way to treat him?? What the hell then your people do in the store & how do you compensate for the loss of time?? This kind of a thing happened 2 times in last 10 days. I said I'm a member of the Pantaloon Green Card, but don't have the card right now. She said you can get your card next time & get the points credited on showing the bill. I got the card in next visit & then he says you will have to go to the customer care section for that. What is this?? No ppl to attend. No staff to bill. Only One person for billing. Ridiculous behaviour & attitude & policy in this fast & competitve world. Pl reformulate your policies & take corrective actions asap. Pantaloon Member[protected]

I was with my family at Pantaloons, City Centre -2, Newtown, Plot No.-2D/5, AA-2D.J.L. NO.-2, NAOPARA, Kolkata-57 bearing my Registration Mobile Number [protected]. At the time of EXIT on beep sound security stopped us and ask for check its ok but after checking they did not find anything and just say sorry, and illustrate its our technical problem. Is it fair ? what you think about it ? This types of negligency should not happened. I am going to file case at Consumer Action Forum, this is for you information only.

Dear Concern, Greetings This with reference to my complaint kindly checks the amount of Rs4380/ was debated on 12th May 14 but bill is cancelled by pantaloon due to link error as per showroom manager Shree kumar. Showroom manger race his grievances for not receiving the money and he called me on 13th 4 times to reswipe the card or pay cash due to not receiving the money I have called up to my relationship Manger he suggested some time may take 24 hours to get credit but after his suggestion and regular folloup form showroom manager i have swipe my card again with adding some more purchasing and paid Rs5880. Now I have paid twice for one punched therefore request you to check and credit my money in to my credit card account, after my regular folloups and visit to C21 SHOWROOM MANAGER RFUSE TO DO ANY THING AND ASK TO TO DO AT MY LEVEL ALSO HIS BEHAVIER WITH INTER MY 1ST VISIT TO TILL LAST VISIT OF YESTERDAY IS VERY BAD AND PATHETIC. PLS FINF MY CARD DETAILS-- [protected] MY MOB NO- [protected] MAIL ID [protected]@GMAIL.COM LOOKING FOR EARLY ACTION REGARDS DEEPAK JOSHI

Hi,

Please forward to concerned person if it has wrongly landed to your mailbox.

I couldn't feel more disgusting by brand promise betrayal of pantaloons than this, when manager at your store keeps standing helpless and be part of cheating.

I today evening shopped at Pantaloons brigade road, Bangalore.
There were multiple offers running as part of sale and one Girls T-shirt was offered at Buy 1 @ 30 %
Buy 2 @ 40%
buy 3 @ 50%
we bought 1 from such offer and when billed offer changed to 20 %, asking for manager cashier girl after multiple tries, called manager "Mr Avinash" .

Manager(Who told his name Avinash, can't be sure if that was fake too) comes and is not ready to accept our words, says we must go together with him and show him offer, despite being busy and with time constraint we go with him to first floor and show him offer board showing 30% off on single buy.(PFA receipt)

He accepts the fact that is showing 30% but refuses to give that offer, rather becomes rude and asks if my friend and me want to buy at only 20% off, else to leave the shop.

Asking for complain register they give us single page to fill not any register and manager proudly says anyway i am authority to check it . Thus i can definitely expect how fast it must have reached dustbin.

For writing this mail, point here is not about 100-200 rupees but about promise, if you can stand by discount promises you make inside your own shop and rather put bouncers and not managers to fight with customers why should anyone visit Pantaloons again ?