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[Resolved]  Honda — misbehaviour of the Showroom People.

Last year i bought honda activa from Pick Up Honda Showroom Faridabad for my sister from last 15 days we are facing problem with battery my sister logged a complaint at showroom, she had given her honda scooter for servicing, 2 days back they had committed to get it resolved or replaced when she had asked for the replacement they said go to any of the exide showroom this is not our job.Even then she had approached the Exide battery showroom they have refused for the same.Now today morning i called up customer care PICK UP HONDA they are not bothered about the inconvenience, they said do what ever you wanna do, the behaviour of the lady at customer care was very harsh[protected]on this no.I believe honda is a brand name i think they dont have that quality showroom to satisfy the customer which results with the bad reputation of the Company who is the sufferer and looses customers.

Next month is my second sisters birthday and i was planning to buy one more honda for her but you people have surprised me with this service, i wont buy any Honda in future.

Is it possible to Solve my Problem just let me know and kindly take an action against Showroom to save ur Buisness.
Complaint marked as Resolved 2020-08-14 00:12:47
Complaint comments  44 CommentsShare0Tweet0

Comments

Dear Mr.Punj.

I[censored] have faced Battery problem, you cannot blame a dealer or the manufacturer of the Product Honda.
You must realized that the problem was with the battery manufacturer not with the Honda Scooter. Sorry to say that you must change your attitude against Honda product and also for the dealer.
I dont think there is any fault of the respected dealer or the Manufacturer Honda.
Thanks
your after sale service is very poor,

what you mean free servics ONLY FOR WASHING...?

SERVICE OF MUTHOOT HONDA KOCHI..IS VERY VERY POOR& BAD
I AM NOT HAPPY...

Honda Activa — Non delivery and misbehaviour at dealers shop

Dear Sir
I had booked Honda Activa on 26/06/2009, Gray in colour at ur dealer who's outlet is at pipli road.
Till date they have not delivered the same.
I visited their shop with my father (senior citizen) and requested them for delivery but every time i have been told to come after 2 days. today i requested his officer to return my booking amount but he refused to return up to next 4 days and misbehaved with me.
You are requested to take strict action against them.
Regards
Rahul Gupta
not give a quick service. and not giveing a satisfactory answer to asking any query & problem. if any problem to activa they r not attend it & his reply is negative. also say always come evening or next time.
Dear Honda,

This is naveen from tirupur district tamilnadu india. i am really disoppinted with prasanna honda at tirupur, i went to show room for buying activa scooter also we would like to select purple colour at the same time show room people were said colour is not available and will be get in 15days, we are waiting till the date for that colour not yet received
We gave the advance amount for booking in past 20days i really do know y its getting later??? if you cannot supply means frankly to tell us we can source somewhere else either honda or herohonda, tvs, suzuki no problm.
Also your show room peoples are not responding properly since i called several time. whenever we called to them not giving the proper answer pls informed be informed your people to give good responsible to acvhive more..
Hope you can understand me and pls reply when i will get my colour ????

Pls note my mobile No :[protected]
Thanks to all gentlemen who registered their complain against honda activa because I had a plan to go for this product. Now I changed my plan to go for pept after going thro your complaints but this is unfortunate for M/S Honda to select such worst dealers who spoil honda's reputation.

Mohan
To
The Chariman
Honda Company
India URGENT



Respected Sir,
I beg to state you that I, Sri Suvendu Mondal was purchased a bike on 24th Feb 2009 of your branded company from Dhanbad/Jharkhand few weeks ago I have faced an accident and on that accident lots of scratches on the vizer. And on the similar time my bike had the 3rd servicing. So I go to the Honda Show Room at Asansol /West Bemgal, which is nearer to my home. On that date I said staff, that my bike was an accident. One of the staff Mr. Swrup will come and looks my bike, I say him that is there any options to claim the Insurance, Mr. Swrup will say that nothing will happened with your bike.& there is no insurance claimed on the vizer, he said you change it, vizer will available in there show room. According to Mr. Swrup will, I will change the vizer .After completing the servicing & change the vizer, I carefully looks my bike, and there is a disturbance on the handle of the bike, it will not in its exact position, I repeatedly told them the bike handle matter, but one of the staff Mr. Malay diverted & motivated the whole matter and understand me the other objects of the bike for that reason the bike handle will see the disturbance. Depending on servicing staff Mr. Swrup & Mr. Malay’s word. I return from there .When my elder brother ride my bike, he say the handle is not in its exact position .Then I go to a garage, there is a mechanist saw my bike, without touch my bike, he say that the handle, soccer pipe, t & etc will bended. Without depending his word I go to the another Honda Show Room in Mihijam / Jharkhand, there staff also say the similar thing, you may claim the insurance, if you do it from their show room it will take more time to recovery the bikewoner of the show room suggest me to go there from where you change the vizer because it also under the claim of insurance. Then I come back to the Asansol Honda Show Room, and say them to see my bike problem, again that service staff Mr. Malay take a test drive of my bike and said that the Handle, Soccer pipe, T & etc will bended. At that time Mr. Malay say you may claim the insurance for recovery the bike, I say that I have been already changed the vizer, so what will happen now, can you help to add the vizer cost in insurance, he suggest your bike brought from Jharkhand, you may talk with the division office of that insurance company. I will go to the division office of that insurance company, which is located in Asansol, they heard the matter and said that there is NO addition of the cost of new vizer. I reported to the staff of Honda show room Asansol Mr. Malay, he says that who will take the charge of your bike on the 1st day of your bike 3rd servicing, I say, I not know the name of that person, but I identify, he say told body structure how he looks. I say he is little much healthy, then he say that he is Mr. Swrup. They told me come on another day. Again I go there, Mr. Swrup say that he is helpless to make the whole matter. Again Mr. Swrup say come on other day. In this way they rounding me several times. On date 12.09.2009 over telephone Mr. Swrup told come in there show room .he will solve the whole matter, when I reached in Asansol on 15.09.2009, again Mr.Swrup say that he is helpless on claim of insurance on the whole matter i.e he could not solve the vizer problem. Then I told Mr.Swrup that” you say come in show room I will solved the whol matter” and when I come you say that you can nothing to do, again I requesting them many times, but at least not the last they THREATED me & they say that “ you do what you want to do I will see you latter”. Mr Swrup & Mr. Malay HARRASED, HACKLED me many times & both of them are also INSULTING & MISSBEHAVE with me. Then without say any word I just come from there. I’m A State Govt. Employ and my working place is near about 140 km from my home, on behalf of that I will go to Asansol Honda Show Room when they call me, but what I got to go Asansol Honda Show Room several times, nothing but I get lots of HARRASEMENT, HACKLING, INSULTING, MISHEHAVIUOR & THERATNING.

Now sir, suggest me what to do now.
I hope you & your company will take a hard steps against that type of show room & there staff. Kindly give me the right suggestion what I do now.

Please send the suggestion & what type of stapes you will take on that staffs in my Mail ID-suvendumondal.[protected]@gmail.com & [protected]@rediffmail.com .As soon as you get my letter.

My bike registration no.- JH10S2460
Thanking you,
Yours Faithfully,
SUVENDU MONDAL
To
The Chariman
Honda Company
India URGENT



Respected Sir,
I beg to state you that I, Sri Suvendu Mondal was purchased a bike on 24th Feb 2009 of your branded company from Dhanbad/Jharkhand few weeks ago I have faced an accident and on that accident lots of scratches on the vizer. And on the similar time my bike had the 3rd servicing. So I go to the Honda Show Room at Asansol /West Bemgal, which is nearer to my home. On that date I said staff, that my bike was an accident. One of the staff Mr. Swrup will come and looks my bike, I say him that is there any options to claim the Insurance, Mr. Swrup will say that nothing will happened with your bike.& there is no insurance claimed on the vizer, he said you change it, vizer will available in there show room. According to Mr. Swrup will, I will change the vizer .After completing the servicing & change the vizer, I carefully looks my bike, and there is a disturbance on the handle of the bike, it will not in its exact position, I repeatedly told them the bike handle matter, but one of the staff Mr. Malay diverted & motivated the whole matter and understand me the other objects of the bike for that reason the bike handle will see the disturbance. Depending on servicing staff Mr. Swrup & Mr. Malay’s word. I return from there .When my elder brother ride my bike, he say the handle is not in its exact position .Then I go to a garage, there is a mechanist saw my bike, without touch my bike, he say that the handle, soccer pipe, t & etc will bended. Without depending his word I go to the another Honda Show Room in Mihijam / Jharkhand, there staff also say the similar thing, you may claim the insurance, if you do it from their show room it will take more time to recovery the bikewoner of the show room suggest me to go there from where you change the vizer because it also under the claim of insurance. Then I come back to the Asansol Honda Show Room, and say them to see my bike problem, again that service staff Mr. Malay take a test drive of my bike and said that the Handle, Soccer pipe, T & etc will bended. At that time Mr. Malay say you may claim the insurance for recovery the bike, I say that I have been already changed the vizer, so what will happen now, can you help to add the vizer cost in insurance, he suggest your bike brought from Jharkhand, you may talk with the division office of that insurance company. I will go to the division office of that insurance company, which is located in Asansol, they heard the matter and said that there is NO addition of the cost of new vizer. I reported to the staff of Honda show room Asansol Mr. Malay, he says that who will take the charge of your bike on the 1st day of your bike 3rd servicing, I say, I not know the name of that person, but I identify, he say told body structure how he looks. I say he is little much healthy, then he say that he is Mr. Swrup. They told me come on another day. Again I go there, Mr. Swrup say that he is helpless to make the whole matter. Again Mr. Swrup say come on other day. In this way they rounding me several times. On date 12.09.2009 over telephone Mr. Swrup told come in there show room .he will solve the whole matter, when I reached in Asansol on 15.09.2009, again Mr.Swrup say that he is helpless on claim of insurance on the whole matter i.e he could not solve the vizer problem. Then I told Mr.Swrup that” you say come in show room I will solved the whol matter” and when I come you say that you can nothing to do, again I requesting them many times, but at least not the last they THREATED me & they say that “ you do what you want to do I will see you latter”. Mr Swrup & Mr. Malay HARRASED, HACKLED me many times & both of them are also INSULTING & MISSBEHAVE with me. Then without say any word I just come from there. I’m A State Govt. Employ and my working place is near about 140 km from my home, on behalf of that I will go to Asansol Honda Show Room when they call me, but what I got to go Asansol Honda Show Room several times, nothing but I get lots of HARRASEMENT, HACKLING, INSULTING, MISHEHAVIUOR & THERATNING.

Now sir, suggest me what to do now.
I hope you & your company will take a hard steps against that type of show room & there staff. Kindly give me the right suggestion what I do now.

Please send the suggestion & what type of stapes you will take on that staffs in my Mail ID-suvendumondal.01&gmail.com & [protected]@rediffmail.com

My bike registration no.- JH10S2460
Thanking you,
Yours Faithfully,
SUVENDU MONDAL
I am from Patna. Here Honda showroom Pahadiya Commercial service is poorest. In fact in India post purchase service of almost all products is very-very poor. In india dealer & manufacturer r BAAP. Consumer to Saala (Sorry for using this word) thenge par. App kiske pas complain lekar jayeenge. Consumer forums jo banane ke saath hi defunct ho gaye. Police, pahle aapse paisa mangegee. Isliye mere bhai india mein janam lene ki galti kar chuke ho to bhugto. Aaj honda wala mughe & aapko pareshan kar raha hai, kal koi software company karegee. parso koi gas supply company karegi. Dikkat hai ki Patna mein bare dealers most of them are from criminal & political background. Isliya tum use jootiya (shoe) bhi nahi sakte. So mera funda hai is mulk mein rahna hai to, Kahe ko hasiye & kahe ko royiye Aaraam bari cheese hai jamkar soyiye.
Dear sir,

my name is Narmada and iam sorry to inform u that u people are taking so muh of time to deliver my bike...i have already given advance regarding bike...this is not fare for u r company... in the month of 25 th july still now i did't received any confirmation from dealer.. dealer name was FORTUNE MOTORS LIMITED, RANIGNJ, SECUNDERABAD... from past 4 months iam waiting for tht bike...iam doing business...for that business bike is very imporent, past 4 months i got loss 20, 000/-... what should i do tell me...pls respond fastly...make it as soon as possible...or else we have to go through court...call me


[protected]
To,
The chairman.
Honda company
india.

dear sir,

I am dhaval b patel (shakti sulfamic pvt, ltd.) from vadodara, gujarat, we booked honda activa in DownTown motors pvt.ltd. vadodara, guj on 27th sep, 2009, executive booked at 90 days waiting tentative delivery. booking form no. 173 dt. 27.9.09 & till date they are not giving correct status of waiting list., delivery time for futher 30 to 45 days.
but, also same matter my friend booked at other dealer apple automotive, same city vadodara on dt.17.10.09 D.M.S.NO. 00199 With name p.s.pandya rect no. 239 she get delivery at 12.11.09, if you want proff we also submitt,
so pl suggest what can i do, how trust boths are your dealer, same city, company deliver vehicals as per waiting list.,
we trust at honda company, purchase vehicals
from :
dhaval patel
(18.11.2009.)
It is very bad experiance from Honda showroom.i totally loss a faith on honda Products due to service that Authorised dealers Providing.

i have booked Honda Activa Gray colour (Recipt no;4315, dated 08/08/09) from Pratik Honda, Sector 28, Vashi, Navi Mumbai, Maharashtra .[protected]/ 9988 with 60 days waiting period, Yet i am waiting for the Delivery.

SO many times i called them for the delivery purpose but they are not saying exact deliveary status.They are saying this shortfalls from company due to labour problem.
but private dealers are giving Honda Activa on the day booked with higher price.

I want to know why this big differance in the market ?

i want delivery of booked items withing few days.
you forcing us to go to take legal Action.

Please do the needful.

Also In thane Dealears are providing Proper service.
Why this types of Problem occuring ?

You are forcing us to take
To
The Chairman,
Honda Company,
India.
Sub: Regarding the delivery of Honda Activa.

Dear Sir,
This is bhadra from vizag, i m trying to buy Honda Activa since September 2009 but at that time the honda workers were in strike soi got to know that it ll be delayed.Then again after one month i went there for the byke in december at that time strike called off even though they said it will take 120 days to get the vehicle i want to buy the vehicle at least for this pongal but still it is not availble.So i would like to know why it is causing that much delay to get a byke, all other bykes we are getting with in one month.
Are you not able to provide the stock to show room dealers with in one month, we are very disappointed because of this delay, so now we are thinking to go for another byke.
Almost all the customers may think in the same manner only.
Respond quickly atleast now.If it continues it will defentely effect to whole ur business.

Bhadra
To
The Chairman,
Honda Company,
India.
Sub: Regarding the delivery of Honda Activa.

Dear Sir,
This is bhadra from vizag, i m trying to buy Honda Activa since September 2009 but at that time the honda workers were in strike soi got to know that it ll be delayed.Then again after one month i went there for the byke in december at that time strike called off even though they said it will take 120 days to get the vehicle i want to buy the vehicle at least for this pongal but still it is not availble.So i would like to know why it is causing that much delay to get a byke, all other bykes we are getting with in one month.
Are you not able to provide the stock to show room dealers with in one month, we are very disappointed because of this delay, so now we are thinking to go for another byke.
Almost all the customers may think in the same manner only.
Respond quickly atleast now.If it continues it will defentely effect to whole ur business.

Bhadra
To
The Chairman,
Honda Company,
India.

Sub: Regarding the delivery of Honda Activa & service at dealer end.

Dear Sir,
This is Mahesh Patange,
Nashik City,
Delaer Name-Rushabh Honda,
Vehical Name-Honda Activa- Vehical regi. No.MH15 CN-7010.

Hi, I have to complain for delay in issuance of vehical no., vehical service kit.
I have received vehical on 24th Dec.09, but I got Vehical no. & Serivicing kit, smart card on 2.2.10.
It was delayed by our dealer Rushabh Honda, I had called them no. of times for the same but no constructive reply was given.
And my servicing was due on 20.01.10, since I got the kit on 2.2.10, I unable to send my vehical for servicing. When I got the kit I came to know about servicing I immediately sent my vehical for servicing today, here again got the slave like treatment from Rushabh Honda.
I did mention it to Rushabh's branch manager & he cancelled the fine of Rs.100/-
But, I am highly dissatisfied with the treatment given by Rushabh Honda, Nashik. Earlier Rushabh was the only dealer for Honda, so they had monopoly in Nashik & Rushabh consider themselves as a king & customer as a slave.
I request you to look into subject matter & act on it.

I hope you sincerely take serious action against Rushabh Honda, Nashik.

Thanks & Regards,
Mahesh Patange.
Respected sir,

i want to have a new active but your dealer says pay Rs.1000.00 in advace & u will get the delivery after 4 month

kindly look into the matter.

yours

Lalchand Jain
8-466/1, lohar galli
GULBARGA - 585101
KARNATAKA
PH:[protected]
dear sir,

I booked a Activa 24th Oct 09 at OM SAI AUTOMOBILES AT MAHIM (W).
Still i m waiting for
pls do urgently action on it.

at least reply

thanx


regards
r josh
DEAR SIR/MADUM

WE ARE BOOKED HONDA ACTIVA DELUX IN JSP HONDA SHOOWROOM IN KUKATPALLY HYDERABAD ON[protected] BUT WE DIDNT GET MY BYKE TIL NOW I STREGLED IN MY OFFICE IN DAILY MY BOOS SHOUT DAILY WHEN YOU BRING BYKE.
I PAY ADVANCE RS 1000 ALSO WHEN WE GET MY BYKE PLZ GIVE ME REPLAY

WITH REGARDS
PRABHAKAR
[protected]
[protected]
I booked a Activa 24th Oct 09 at OM SAI AUTOMOBILES AT MAHIM (W).
Still i m waiting for
pls do urgently action on it.

thanx


regards
r joshi
To

The chairman
Honda company
India
subject:- regarding honda activa delivery

Dear Sir,

I had honda deo from last 3 years. I am happy with your product. So I want to buy another Honda
product so I go for Honda activa. I had booked Honda activa from your showroom {Maitri Motors, Surat}
by named Digma Tarun Modh . Receipt no- 407 date: 08/12/2009. Cheque no- 106477 (Dena bank). At the time of booking sales man Mr Jignesh has tell that you will get your vehical after 90 to 100 days.
Now at the time of dellivery the showroom staff had telling that you will get your vehical after another 60 days they also said that if you want to purchase activa you must have to wait or cancel your booking.
They said that Honda company is not giving us vehical delivery what we do . We have receive only 8 honda activa in month of febuary.
So my complain is that your company has not enough effenciancy to product vehical than why the showroom salesman are misguiding the customer . At last Mr. Chairman when will I get my vehical delivery.
I repuest to look on the matter and give me respond as early as possible.This type of misguiding will effect to reputation of your company.

thanks and regards
Mrs Digma T Modh
Surat.
Mobile no- [protected]

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