[Resolved]  ICICI Bank — name in cibil

I have taken a personal loan (LPCOC[protected]) from ICICI Bank in Oct 2008 and till date I have cleared all dues and charges. No emi or od amt is pending on that loan. I have also received a no due certificate from ICICI for this. Still my name is there in CIBIL. for this particular loan. Kindly remove this from cibil

Dear SIR,

Pan Card no. APQPP6440J Name : Rajesh Kumar Pandey , DOB : 03/01/1971
I have applied for a Personal loan in HDFC and they have informed that I have a CIBIL complaint (Complaint was for Credit card payment over due, Not sure what exactly that is and which bank?, kindly forward the details as per your records ) for which my loan is not approved.

I'have paid the all the credit cards dues in time without any delay., so please verify and correct the same.

Thanks & Regards
Rajesh Kumar Pandey
email : [protected]@gmail.com
Mob No : [protected]

Hi Rajesh.

We have made a note of your complaint as well as your contact number. We will get back to you at the earliest to resolve the issue.

Regards,
ICICI Customer Service Team

Dear Ashok,

If you have settled the outstanding and have all documents to establish that you've settled the outstanding. Please visit the Banking Ombudsman in RBI office, chennai.

The Banking Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in certain banking services.

All you need to do is

1. Register your complaint with the Banking Ombudsman officer, he will contact the bank with your complaint
2. Bank need to respond to the RBI officer within a stipulated time, I believe it's 24 hours.
3. 90% cases of complaints lodged in RBI have been in favour of the customers.

Regards,
Balaji
[protected]

Hi,

We are sorry for the trouble caused to you. We will surely look into the matter. Please send us your contact details at [protected]@icicibank.com, so that we can get in touch with you. Kindly refer "1769448" in the subject line.

Regards,
ICICI Bank Customer Service Team.