[Resolved] ICICI Bank Credit Card — PAYMENT CLEARED BUT STILL OUTSTANDING | |||
My emi credit card num is [protected].I was issued the credit card in 2008 and I had made a single swipe of 2700 at big bazaar in nov 2009, for which the payment of 3000 rs(2 cheques of 1000 from state bank of Mysore market yard branch on 1st of Jan 2009 and 30th of Jan 2009 and 1 cheque of 1000 rs from subramanya co op bank malleshwaram on 3rd march 2009) was cleared by cheqe.Now my outstanding balance is showing as 8387.When I called up the customer care for the statements right from beginning was given the complaint num as Sr[protected] on 2nd may 2013.On the 6th of may I called up the customer care to check out the status of my complaint was told that they don’t have the statements from the beginning and they are clueless as to how the outstanding is being shown. I was given another complaint num as sr[protected].They have sent the statement from Sep 2011 in which the payment due is 8387 and in all the preceding statements the payment due amount is same till Apr 2013.Now I am requesting for the statements from the beginning for which I was told that they are not able to retrieve it and when I asked how they have arrived at this due amount of 8700.They say, they have no idea and the status is updated in cibil by which my credit rating has come down. I kindly request you to send me statement from beginning till Nov 2011 and also give me confirmation for the amount swiped and payment made on this card and I request you to send cibil clearance update mail. Regards Pradeep [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
ICICI Bank — card closed still showing outstanding
I have made final payment and closed card on 03/11/2005..forwarded letter and awaited for NO DUE letter from icici bank....from that period no reply from their end...last 2 months am getting SMS saying 12774.00 outstanding and they put my name in CIBIL..hence am not able to urgent personal loan also...pls adviceICICI Credit Card — Credit card was sent back to bank in pieces but still they are sending statements.
In October 2008 due to some postal problem I did not receive the credit card statment, inthe next month the charged some undue interest for the payment not paid, which I refused to pay. In the subsequent month they ICICI kept on sending statement and increasing the amount. So I kept on requesting to review the statement and reduce the amount as I have been a loyal user the credit card with all my payments regular .However ICICI continued to send statements so finally I got irritated and returned the card into pieces. but Till date ICICI has kept on sending the statement and now the amount has been maultiplies to such and extent. That it is unbearable.Despite of repeated reminders, my requests have been ignored since Feb 2009, ICICI doesnot care for regular customer, it more interested in increasing the statement without talking to the cutomer only marke the statment even after the customer has returned the credit card since feb 2009, and the over due amount has been increase to errobous figure in thouisand....punishment if not using the ICICI credit card wihtout ICICIs permission.....
This absolutely a case of customer haressment in the developing country.
Please help on how to resolve or comeout of this ICICI mess.
Dear Mr. Pradeep,
We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.
Regards,
ICICI Bank Customer Service Team
We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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STATE BANK CREDIT CARD — Outstanding Cleared,
Dear Sir,Against my SBI C.card no.[protected], I have settled my A/c under Sec.73 & 74 of the Arbitration and Concillation Act on dt.23/09/2006 & paid an amt of Rs.23,000.
After which paid Rs.11000/- by cash vide SBI cards reciept no.5981175 Dt.26/09/2006 & rest Rs.12,001 thru Chq.no.344409 dt.20/10/2009 vide SBI cards reciepts no.5981176 Dt.26/09/2006 (Collection Agent Wings). I hv all documents in orginal with me till date.
Now surprisingly, people from SBI Cards calling me in last 2-3mths & ask for bal.pymnt, for which I really FAIL to understand , on what ground they are asking such things,once Its already cleared as per details above.
REQUEST YOU TO KINDLY LOOK INTO THE MATTER , AS MY NAME SEEMS APPEAR IN DEFAULTER LISTS IN CIBIL,WHICH IS NOT FAIR, REQUEST TO REMOVE IT FROM THAT LIST & ENSURE SUCH THINGS SHOULSN'T HAPPEN IN FUTURE.
AWITING YR FAVOURABLE REPLY SOONEST.
BEST RGDS
SALIL SRIVASTAVA
[protected]