[Resolved]  ICICI Bank Ltd — Non receipt of Credit card statement

Credit Card — non recpt of credit card statement

we are not recieving statemnt on time , statement recieved always after expiry of the date , resulting into imposing of interest rate / penalty. The bank has never taken care about this matter.

ICICI Bank (Credit Card Department) — non receipt and misuse of credit card

This is Archana Gupta and I have an Account with ICICI Bank for the past 1 year and it’s a salary account[protected] with 0 balance. Today I get to know that my bank account has been ceases and it shows an account balance of Rs:41683.80/- and total available balance as 9274.08/-, without any intimation. and I would like to bring to your notice that I had called up the customer Care department to ask them and they said that its against your credit card bill.

In January first week I received a call from ICICI Bank that I will be receiving a credit card in a day or two. I told them that since my wedding is to take place on Jan, 18, you are requested to give me a call before delivering the credit card as there were many guest at my place. The month passes by and I have not received any credit card. In February, 08 I received a message on my cell saying that you made a transaction of Rs. 39, 398/- . I was shocked and I have made a telephonic complain in the credit card department. They said that they have delivered the card to my mother Sushma devi, who showed the ration card as her ID Proof. But my mother name is Sunita Gupta and we don’t have any ration card as an ID Proof. I faxed my complaint at the credit card department, and then I was relaxed thinking that my complaint is registered, even I had made several complains to the Credit card department for the wrong bills and corrected them but there was no action taken from their end.
Now today I came to know that my account has been ceased because of the due payment of the credit card.

I also have loan going on with your bank. Who will be responsible for the EMI of this loan in such crisis?

I am shocked with your action of ceasing my salary account without having any proof of either my receiving of the credit card or the usage of the same. I am shocked with the irresponsibility of the delivery heads of the banks who are not concerned to deliver the card to the holder; neither are they concern to confirm from the holder of the delivery of the card. Being a responsible citizen I promise to pay the double amount to the bank if they show me my signature on receiving the credit card or while using the same.

ICICI Bank — Non-receipt of credit card statements.

I am not receiving credit card statements since June, 2008. When I contact Phone Banking Officer, I am told that they have despatched the statements. Since 2004 I had been receiving the statements to my residential address only. But, I am not receiving the statements since June, 2008. I suspect that the courier agency, to which the statements are handed over for delivery is not delivering the same at my residential address. I am learnt from Phone Banking Officer that the statements have been delivered to some Mr Kiran Raj. But no such person is available at my residential address. Therefore, the ICICI Bank has to ensure the delivery of statements to the person intended for. If anything goes wrong by misuse of credit card number, the ICICI Bank has to take responsibility.

ICICI Credit Card — NON DELIVERY OF PARCEL

ICICI Bank send me a credit card vide awb no.[protected] dated 26.8.2008. Your Jaipur Office has returned my above document by quoting reasong" Out of delivery area". This is second time returning my document. My residence is situated in the near of city . Every courier goes at my residence for delivery mail but your JAipur office returned my every parcel.
I request you to please get my above parcel delivered me urgently. Kindly instruct your Jaipur Office not return such type of documents and deliver the same to the customers residence.
Kindly look into the matter and cooperate me in this situation and get me delivered my above document urgently and instruct your Jaipur Office for repeating not the same.

gokul chand sharma
mobile no.[protected]

Credit Card Statement — non receipt of statement

I have not received my card statement for the past 3 months inspite of speaking to your customer service call execuitives. I request you to send it immediately to my above said e-mailing id. Otherwise I request you to stop sending the statement and send by post to my below mentioned permanent address as in the card statement:

V.V.MURALI
505, TRUNK ROAD [NEXT TO HERO HONDA SHOWROOM]
POONAMALLEE
CHENNAI - 600 056
MOBILE:[protected]

Credit Card — Non receipt of Credit card ststement

Dear Sirs,
I have not received my crdit card statement of my card no.[protected], from 31.03.08 to till date please arrange to send the same immidiately to my email address and continued to send monthly statement by email to facilitate promt payment.

regards,
Shiva Prasad Shetty
[protected]

ICICI Bank — Non receiving of the payment

Payment of ICICI bond - ICI[protected] (In the name of Prem Lata Mittal – Mother) & ICI[protected] (In the name of Gaurav Mittal - self) was due on 7th Nov; the forms for redemption were submitted around 15 days ahead of due date in ICICI Ghaziabad branch; We have yet not received the payment. I had been continuously following up with ICICI helpdesk and had been getting a simple reply that cheque were issued and sent on 7th Nov; no more updates available...

ICICI helpdesk does not have the answer. If the cheques were sent on 7th Nov by speed post, why are they yet not delivered; I doubt if speed of speed post can be lesser than the speed of the normal post!!! Who is responsible for interest during these 11 days?

Request you to please forward the complaint to the responsible to get me the exact status of the payment.

Personal — non receipt of dec credit card statement

I have not received Dec credit card statement # [protected]. I have contacted your helpline[protected] on 9 occasions since 23-12-08. All representatives assure me that I will get the same in 3 hrs in my email and paper copy after 4 working days. Till date I have not received anything. I have visited the Andheri (E) branch today and advised them to stop payment of credit card dues, due to non receipt of statement. I hope some one will wake up and take timely action before events take an ugly turn and prevent any litigation in this matter.

I would also like to register a strong complaint against one of your call centre employee one Mr Zahir who took my call on25-12-08 at 2pm and again on 31-12-08 at7.50pm. He is in the habit of hanging up on you during course of conversation and we are left talking into empty space. The same can be verified by you from the call log you must be maintaining. I would like to know the action you propose to take against this boy.

ICICI Bank Credit Card — non receipt of credit card statement

Sir I have not recieved my credit card statement past two months
cr card a/c no is [protected]
please do needfull

Credit Card — non receipt of staement

I have not received the statement for the month of april-09

please sent same at the earilst

regards
ilango '

CreditCard — non receipt of statement

Not receiving credit card statement regularly.

icicibank corporate credit cards — non receiving of statements

my credit card no is [protected] and i did not get my statement from 6 months so, please issue my statement on my e-mail address as i given. i request you to please expand my credit limit as per your limit.

thanks.

Ajay kumar Singh
[protected]

To,

Branch Manager
ICICI Bank,
C Block Sushant Lok-1, Gurgaon


Sub- Extra Deductions From Salary Account

Sir,

My name is Suraj Kumar Singh and my account no. is[protected].This is a
Salary account and my company name is Kohli Chitkara & Co.I do not need to
Maintain any minimum amount in my account.But bank is deducting Rs. 800
Every month &total Rs.4000 has been deducted from my account.I am sending
This letter to inform you to do some thing about this matter .my issue.

Thank You
Yours faithfully
SURAJ KUMAR SINGH
A/c. No.[protected]


DATE
1-8-09

ICICIBANK — non-receipt of credit cart statement

Dear Sir,
I have not received any credit card statement for the last six months against Card No.[protected] issued as a Member of Civil Services Officers Institute. Reasons not known. Any help?

Parkash Chander

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.

I was using a HSBC credit card no.[protected] which i terminated on 9th nov 2009 due to untimely statement delivery & due to this late payment charges were being levied on me. Despite repeated request to reverse these charges on my account i finally terminated the card for which i got a confirmation letter from HSBC after that i recieved a letter from the same dated 19th nov 2009 stating that my account is no longer arrears but inspite of all this i am being constantly harrased to make a payment of 5700 approx. which consists of all late payment & annual charges . Harrasment is to the extent that daily i am recieving calls on my mobile & residence phone numbers at least 20 times in a day & the executives speak in a very abusive manner no matter what ever explanation i try to give them. this is the worst experience i have come across in my life .

NON RECEIPT OF CREDIT OF MY CHEQUE — NON RECEIPT OF CREDIT OFF MY CHEQUE

PLS REFER TO MY EARLIER CORRESPONDENCE AND SEVERAL PERSONAL VISITS TO YOUR BRANCH
BUT NO BODY TOOK CARE SINCE WE ARE IN CANADA AND CAN NOT PERSUE AGAIN AND AGAIN

SO PLS LET ME KNOW WHO HAS TAKEN CREDIT OF MY CHEQUE HOWEVER A COPY OF MY CHEQUE NO. 550346 DATED[protected] DULY ENCASHED ON[protected] DRAWN ON CITI BANK NEW DELHI ON BOTH THE SIDES FOR YOUR READY REFERENCE PLS WITH A REQUEST TO PLEASE REMIT MY AMOUNT BACK WITH INTEREST.

VEENA DUA
HOUSE NO. 132
TOBA CRESCENT
BRAMPTON
ONTARIO
POSTAL CODE : L6Z 4R9
CANADA
HOME PHONE[protected]

ICICI — non receipt of statement

On 23mar 2011 I called ICICI customer care for last one year statement. Against that I was charged Rs900. Tiill date I have not receieved statement. I have lost money as well as the purpose for which i has asked statements has not been solved. Every time ICICI customer care officers are giving irrelevnt replies.

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1629975" in the subject line.

Regards,
ICICI Bank Customer Service Team.

I have not yet received the credit card statement of generating 10th august.. I have not been received even a message regarding the statement.

Thanking you,
S. Lakshmanan