[Resolved] ICICI Bank — cARD DUES SETTLED , STILL HARASSMENT CONTINUES | |||
I am deeply shocked and surprised tht inspite of having finally and completely settled my outstandings on the above said credit card aaccount, , as also affirmed by your trailing mail, I am still harassed by ur bank. This perhaps is in continuation of icici banks policy of harassing, torturing and creatiogn as much trouble for customers as you possibly can. Perhaps its the management of ICICI bank that believes in such behaviour towards customers, even after settling all dues. I have receievd a letter frm some agency appointed your bank , the details of letter are as below dated-21st April-2010 from - Secretary Pune Suburban District Legal Services Authority Distt Court New Building Shivaji Nagar Pune Ref- Litigation CAse No 8077 of 2010. The letter mentions tht I owe the ICICI bank Rs 2,30,553.00 which is totally wrong and malicious. Letter is signed by some secretary and contact person mentioned below is Upendra Bulbule - [protected] when i tried calling tht number, he didnt respond. I shall take this very very seriously and sue ICICI bank for humiliation and damages ,despite settlement of dues. I better get a reply to this immediately. M.S.Nanda On Tue, Apr 27, 2010 at 6:31 PM, nodalofficer <[protected]@icicibank.com> wrote: Dear Mr. Nanda, We refer to our earlier e-mail of April 23, 2010 regarding your ICICI Bank Credit Card. We have reversed the remaining outstanding balance on your credit card account. 23/04/2010 COLLECTION PRINCIPLE REVERSAL 93764.07CR 23/04/2010 COLLECTION INTEREST REVERSAL 69618.62CR 23/04/2010 Service tax reversal 7170.72CR The credit of reversals will reflect in your subsequent statement. There is no outstanding balance due on your credit card as on April 27, 2010. We have attached the current statement reflecting the reversals of outstanding balance for your reference. Your ICICI Bank Credit Card Number 4477 xxxx xxxx 7006 is deactivated permanently. Further to our telephonic conversation on April 26, 2010, we submit that we have not reported your ICICI Bank Credit Card Number 4477 xxxx xxxx 7006 to Credit Information Bureau India Limited (CIBIL) database. We request you to click on the link below to share your experience. Please click on http://www.hansaresearch.com/icicibank/hsq/cc.asp?HSQ=37274732 to tell us. Sincerely, Anuradha M Office of Head Service Quality CONFIDENTIALITY INFORMATION AND DISCLAIMER "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank." Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
ICICI Bank — Harrsement and for reversal of outstanding amount
I had a credit card no. [protected] from 09/2002. The same card is declined due to payment problems. I had cleared the all total dues of above said card and excess amount is also paid to the above said card @ Rs 14628.50/-(fourteen thousand six hundred twenty eight only).Whatever excess amount payment has been done by me, through HDFC bank cheque from November 2010 to February 2011 and cheques no are 499843, 899846, 899450,499858.HDFC bank statement is attaching with this letter for you reference.
As per telephonic discussions with customer care executive Mr. Anand dated on march07, 2011, at 1200 to 1220 hrs, I am sending this letter for refund of above said amount.
So please deposit the same above said amount to the ICICI Bank account NO.[protected].(Barbil Branch)
As per telephonic discussions with customer care executive Mr. Madhu dated on march16, 2011, at 1845 to 1900 hrs, I am sending this letter for refund of above said amount.
I am also attaching the request form with fax received copy(previously send proofs) and bank statement scan copies are attaching for your refference.
As per telephonic discussions with customer care executive dated on march30, 2011, at 2000 to 2020 hrs, I am attaching the bank statements(with bank logo) for refund of above said amount.
The attached proofs are enough for your bank.so revert the same above said amount to above said bank with in one week, because i fulfilled your bank requirements/rules.
This is the my fifth mail to you bank.after the submission of all documents to bank they are not processing for reversal my negative out standing amount.
Again i had sent the fax to the bank on on April 15, 2011.
Pl suggest me how to get the amount from bank and how to put the case against the bank.
Regards,
K.V.Rama Sastry
Hey Rama,
Go and file a complaint to police station against ICICI BANK then automatically this people will refund the negative balance amount to u in no time trust me, take legal advice if possible & sue them if there is a good possibility & trust me ICICI is a bank when u take strong steps against them they wil start respecting customers & stop fooling them.
- Navin pujari.
Go and file a complaint to police station against ICICI BANK then automatically this people will refund the negative balance amount to u in no time trust me, take legal advice if possible & sue them if there is a good possibility & trust me ICICI is a bank when u take strong steps against them they wil start respecting customers & stop fooling them.
- Navin pujari.
swaminathantn sir,
pl provide me ICICI bank higher official mail ids, so i can forward the above mail.
Previously your suggested mail id are given good results in my vodafone connection.
Regards,
Sastry
pl provide me ICICI bank higher official mail ids, so i can forward the above mail.
Previously your suggested mail id are given good results in my vodafone connection.
Regards,
Sastry
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 403348). We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.