[Resolved] Idea Cellular — Adding one time charges in every new bill
I had started using Corporate Scheme of IDEA from February 2008.
I had paid one time charges of Rs. 250 by cheque to Mr. Pradeep ([protected]) from whom I had taken the new card.
And accordingly the amount had been withdrawn from my account.
However, the one time charges gets added in my each months bill.
I had put a complaint about it by giving the account statement of my bank from which it was clear that the amont was withdrawn from my account.
I pay my bill regularly by deducting the one time charges and I always get their messages for clearing the payment of concerned Rs. 250.
But IDEA is being so careless that none of representatives is handling my complaint and without any clarification, the outgoing is disconnected from last 5 days.
I am calling the concerned person Pradeep ([protected]) from 2 days but now he in not picking up my phone.
This really ridiculous service from IDEA.
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Aug 14, 2020Complaint marked as Resolved