[Resolved]  IFB Microwave 30sc2 — Poor After Service

IFB Microwave Model 30SC2 — Poor Service

Dear Sir

I have purchased IFB Microwave Model- 30SC2 on 09 Nov 2008 and the same was delivered to me on 10 Nov 2008 vide Invoice NO DEL/NTS/3098/08-09 from Okhla Industrial Area.

On Delivery I was not given recipe book. After repeated complaints to Customer care as well as dealer no action was initiated. Now it is very difficult for me to decide whom to approach as no one takes responsibility.

Please suggest me whom to contact as I have already paid full amount.

Thanking You

SB Singh
[protected]

IFB MICROWAVE — Poor Service / Management

Recently I have purchased IFB Microwave. Dealer made a request for its installation and demonstration. It is more than 2 Weeks now it has not yet been installed. I have personally lodged my complaints several times on their centralised call centre, but nothing fruitful. Since, IFB have franchised after sales services to third party, it is very diffcult to get after sales service done proper and in time. IFB Management is also not bothered to look into the service area where their franchise partner are able to deliver proper after sales service in time to their consumers or not. If it will be like this then nobody can stop in becoming IFB a HISTORY.

Microwave oven model 30SC2 — Replacement unit when under warrenty

sir,

The greatest mistake I have made by purchasing a product of internationally acclaimed DEAF company called IFB.

The microwave oven Model No. 30 SC2 (Sl. No. [protected]) was purchased on 19th July 2008. In a weeks time it was observed that the top cover is rusted at the corner. Subsequently, the 1st complaint (Sl. No. 2029959) was lodged on 01 August 2008 for the same defect. The service engineer has checked the machine. Later after a week I was been told by Mr. Jain that the cover will be replaced after receipt of the same from company.

Within next 15 days, it was observed that the rotation of the spin table was uneven. I then contacted the service center (Lucky Services) and I was been told that the 2nd complaint has been added in the existing complaint. Since then the machine became the art piece kept in the show case. Again the engineer had visited and inspected the machine. Upon inquiring the status of the complaint I was told by Mr. Jain that the machine will be replaced.

Since I have made frequent calls and every time heard the same story of Machine has not received yet. In the month of March 09 the engineer had visited after a routine call by me to replace the motor. The motor he brought was not sealed. The embossed year of manufacture of the motor was 2005. Even the guarantee label was tampered. Any one can make out the motor was repaired. Replacement of the same motor was denied by me. In the month of Jun 09 upon contacted, the Lucky services has told that he is no more the authorized service center for IFB.

Is this what the SERVICE customer should expect from an International company????? My Guarantee/Warranty period will be ending on 18th of July 2009.

DO I EXPECT ANY ACTION ??????? or do I take the path of consumer court. kindly suggest at the earliest as the warranty period is ending on 18 July 09.


AP Kshirsagar
e_mail - [protected]@yahoo.co.in
Mobile - [protected]
Tel[protected]

IFB Microwave 30sc2 — not working

i have made complaint regarding my micro on 13/09/09 at 8 pm but till my complaint not attened/rectified pl do it urgent bassis.
thanks

I had purchased IFB 30 SC 2 model microwave, but receipie book is not there please arrange to send me receipie book, without receipie book it is very difficult to cook, please do the needful at your earliest.

M.K.Achra
[protected]

Fraud Mail

From: [protected]@digitalbuzz.com <[protected]@timesjobs.com>
Date: Fri, May 7, 2010 at 10:08 AM
Subject: You are Shortlisted
To: XXXX


Dear Applicant,

It is our good pleasure to inform you that your Resume has been
short-listed online for our direct recruitment Campus. The Company
short-listed 24 candidates list for PPC Department, as well as Company
offered you to join as an Executive/Manager post in respective
department. You are selected according to your resume in which Project
you have worked on according to that you have been selected in
Company. The Company is recruiting the candidates for new plant in
Pune.

The Company is a leading Electronics manufacturing Company (ISO-9001:
2000 Certified) having a turnover of 14, 000 Crores. The Company is
manufacturing Electronics and IT products.

Your Appointment Process will held at Company HR - office from 18th
May 2010.You will be pleased to know that Company has advise you in
the selection panel that your Application can be progress to final
stage. You will come to Company HR office. Your call latter with Air
Ticket will be send to you by courier before date of interview. The
Company can be offering you as salary with benefits for this post
40, 000/- to 2, 80, 000/- P.M. + HRA + D.A + Conveyance and other
Company benefits. The designation and Job Location will be fixing by
Company HRD at time of final process. You have to come with all
photo-copies of your qualification documents.
Regarding your coming surety to company on time. You have to deposit
an initial security amount in favor of Company HRD for the sum of
Rs.6, 250/- This is refundable interview security against your
interview management by HRD. Company will pay all the expenditure to
you at the time of face-to-face meeting with you In Company. The Job
profile and salary offered by Company will be mention in your call
latter. Your call latter and Air Ticket will dispatch very shortly
after receiving your confirmation of security deposited in BANK. We
wish you the best of luck for the subsequent and remaining stage.

The Company will provide you hotel facilitates and local conveyance
when you come here for interview. One extra person is allowing with
female candidate. After completed the interview process selected
candidate will be shift as per his / her local area location as per
candidate choice selection. The short-listed candidate have to submit
the interview security by Cash through any home city branch of
Shivalik Mercantile Bank into the Company HR authorized authority Mr.
Ajay Kumar Gupta. A/C No. [protected] the last date of security
deposited in bank is 07/05/2010. Kindly give the information by email
after submitted the security amount in bank. The short-listed
candidate s personnel communication to company, will not be accepted
before the given interview schedule. The selected candidate can give
any information directly to Company HRD, through Company direct
recruitments Email: [protected]@digitalbuzz.com.

Thanks

Mr. Rajeev Aggarwal
IFB Industries Limited.
(Home Appliances Unit II)
G 182, Okhla Industrial Area,
Near Power House, New Delhi - 91
HRD - Contact No. : - [protected], [protected]

I heard IFB service is good so buy 30SC2 product and used only 2 times and something wrong with it.
First Month Service Engineer asking money to repair after that call to Service Manager .. he said we will make product working but no actual work started by them
Company is in bad phase it seems because to get one part takes 7-8 months...

If product is defective no replacement and no repair... If someone know IFB Owner or Corporate Office Address post it.. I am ready to send thier box to them at my own expense

You will undestand frustration level after 7-8 months

http://www.ifbappliances.com/webapp/wcs/stores/servlet/serviceNetwork?langId=-1&...⇄

IFB Industries Limited
Home Appliances Division, Plot No.IND5, Sector 1, East Calcutta Township
Kolkata, West Bengal
India 700107

E-mail: [protected]@ifbglobal.com

IFB Microwave 30SC2 — NOT PERFORMING AFTER 30 MINUTES

AFTER REPEATED COMPLAINS FROM THE LAST 02 MONTHS EVERYBODY RIGHT FROM AREA MANAGER TO TECHNICIAN JUST BYPASSING GIVING LAME EXCUSES. NOBODY HAVING COURTESY TO RING BACK TO THE CONSUMER. FED UP WITH THE SERVICE. REALLY HORRIBLE.

No body buy any IFB products. Very-2-2-2 poor service. Nobody attend your complaint. IFB harrassing me from past 20 days. So I request all nobody buy IFB products. IFB COMPANY VERY BAD. COUSTOMER CARE of IFB, Branch manger of IFB, Chandigarh, PRO of IFB nobody attend any complaint.
MORAL- BEWARE OF IFB COMPNAY

Malfunction of the machine

I purchased an IFB washing machine in the year 2011. Now the machine is not working properly.The machine has no rotation when loaded.Please repair our machine as soon as possible. Contact- Murali Krishna [protected]

door not working

Door is locked .Can't open it.

COMPLAINT REG:MICROWAVE_ MODEL 25SC2

Dear Sir, the microwave is not starting. pl send your rep urgently. address: FF-05, Partishtha Apartment, KA-01 Kavinagar Ghaziabad-201002. M- [protected]. mk agarwal