[Resolved] IFB Washing Machine — Service centre

 
125 Reviews
 Easwaran
The chennai centre of IFB does not respect its service contract . My machine is under AMC. Its more than 10 days and I have made several calls to them and also sent them emails but no one has the courtesy or decency to either reply or attend. On 4 occasions during these last 10 days, they have said that a service personnel would call on us but not respected this.
Complaint marked as Resolved Mar 15, 2017
IFB Industries Customer Care's response, Jun 21, 2016
Dear Kartheek,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: 1860 425 5678
Other subscribers: 1800 3000 5678  
Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team.                                                                     
 
IFB Industries Customer Care's response, Jun 21, 2016
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
IFB Industries Customer Care's response, Jun 24, 2016
Dear Mohan,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: 1860 425 5678
Other subscribers: 1800 3000 5678  
Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team
Complaint comments  124 Comments     Updated: Share0Tweet0Share0

Comments

my ifb diva price is 9000rupees. now one small part not working properly within 15 momths. the service personnsl tested the machine.he said service charges for the defect rupees nearly 2000. totally ifb one of the worst machine in the market.please dont recommond any friends for ifb.
I have purchased senator washing machine one year before. since than highly dissatisfy wtih the services of your service eniggnieer services and behaviour. Washing quality is detoriated day by day as well as water is comming out purfusely. Number of request in terms of calls has already been made at your customer care number as well as to the area manager, may be their is some problem in the machine. kindly either replace it or overcome the problem.

seema gupta
gh-4/51, paschim vihar,
new delhi-110063
I have purchased senator washing machine one year before. since than highly dissatisfy wtih the services of your service eniggnieer services and behaviour. Washing quality is detoriated day by day as well as water is comming out purfusely. Number of request in terms of calls has already been made at your customer care number as well as to the area manager, may be their is some problem in the machine. kindly either replace it or overcome the problem.

seema gupta
gh-4/51, paschim vihar,
new delhi-110063
I have purchased senator washing machine one year before. Since than, highly dissatisfy with the services of your service engineer services and behavior. Washing quality is detoriated day by day as well as water is coming out profusely. Number of request in terms of calls has already been made at your customer care number as well as to the area manager, may be, their is some problem in the machine. Kindly either replace it or overcome the problem.

seema gupta
Gh-4/51, paschim vihar,
New delhi-110063
I had gone for a insurance for around Rs 2500/- for my IFB washing machine. More than 2 months have been passed and no response is there. The machine parts had to be exchanged which are not working at all. The executive had taken the money and gone assuring it will be repaired in 1 mth. The worst services provided are with IFB Lucknow.
Dear Sir,

Our wasing IFB washing machine was taken to service centre after inspection at home. They concluded that it requires replacement of front door seating ring of (cement like material). It was taken to the workshop on 28th May 2009 and till date it was not returned back to us due to the reason that spare part is not available with the service centre.Our washing machine is only 11 months old. Our complaint number is 3071151.I recide at Nallakunta, Hyderabad. Kindly act on my complaint urgently.

Regards,

B.Srinivasa Rao
I AM RESIDING IN SALEM /TAMILNADU . MAY I KNOW ANY SERVICE CENTRE IS AVILABLE IN SALEM TO SERVICE MY FULLY AUTOMATIC IFB WASHING MACHINE.MY MOBLIE NUMBER:9443182634. LAND LINE: 0427 238 2891
very very irresponsible and poor sevice.
address of your authorised service center at Rohini, Delhi'
we want an Ifb washing mechine stand so please givve us the contact number
we want an Ifb washing mechine stand so please givve us the contact number
my IFB washin machine is not working...i kindly request u to mail me d sevice centre contact number in guwahati...thank u..
I am jitendra karambelkar staying at vapi. My IFB washing machine is not functioning well. I want to repair the machine & i want the details of authorised service centers details at vapi - Gujarat
Contact no. : 09426741121
After reading the comments just I called the service center in Ulsoor, Bangalore and the people are not readdy to listen after 5 calls. If this is the case its not good for me to go for the IFB Product
I have purchased a microwave of IFBvide sl no. 3165681. The microwave oven is not functioning properly since its purchse in Oct'2008. The two times complaint was attended without any improvement. The customer care no. 1961-4255678 is unreachable. No body is picking up the phone on 9867332964. The warranty is going to expire within 1 1/2 Months. I think I have purchased a junk from a compnany of the sature of IFB. Very bad product of IFB . I request IFB either to attend my complain immedaitely or replace the same.

Else as a poor indian customer I have to reamain silent or procced to lock horns with IFB in consumer court which is a very long process for mere a investment of Rs. 11000/-

B.K.Gupta
M-09427504078

IFB WASHING MACHINE — Repair n service

Purchased a ifb washing machine on 22nd augast 2008.the machine is not working since last one n half months..there is reoaeted complaints n follow up...but no solution..theres is only excuses..i am fed up woth this machine and wish to buty a new one..but i do not know ...what to do with this machine in hand...
i bought ifb senator 3.5 years back. it had some motor problem in last febi.e feb, 08. i spended 5 five thousnd for replacing the motor and also took AMC. now again it is coming up with new problem as its drum is making some voices and aslo there is current in the machine .i have got 2 years of daughter so it very dangerous. i am calling custor care no. for last 10 days no one is picking on the other side. please suggest me what i should so to suught out this problem.
bhavna malik
c-18, sector-41,
noida
iwant a ifb descaling powder where can i get it?
Pipe conection has been broken and plz depute someone to replace it
i have IFB washing machine model no. EX + under AMC no.178980.
i have already registered my complaint with the concerned department on 9th oct.
my complaint no. is 3603316.
but its sad that there is no response from the service center even after calling them
umpteen number of times.
i have been made to run from pillar to post but the customer care keeps transferring it to
the service center and they in turn to the customer care.
kindly look into the matter as it is getting very inconvenient .

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