[Resolved] IFB - Washing Machine & Dryer — Leakage of water,side door lock problem | |
Dear Sir, We complained your vellore service center Mr.Gopi( [protected]),[protected] two months back about the complaints of the following.. 1. IFB - AW60- 806 ( Washing machine) board problem. 2. IFB- maxidry 550 ( drier)- CD 5.5A ( Knob problem) 3. IFB - AW60- 806 ( Washing machine) door lock problem 4. IFB - washing machine ( ELN 100180) water leakage problem inside he sent a technician after one month and survied the problems and he informed that the problem will be solved only after 1 month and by cash only he can accept on spot, by the time the other washing machine, drier problems also found out and has to rectify immediately. The products are in warranty and gurantee period, after 2 months he visited, he fixed the board and faile to rectify the side door lock which is not useful to us .. After many reminders he sent another person yesterday whom which is not able to sort any problem.. We felt bad and late responses which is not at all useful to us.. Kindly look in to this matter and take necessary steps to solve the problem at the earliest.. Was this information helpful? | |
Mar 16, 2017 Complaint marked as Resolved Verified Support Jun 16, 2016 IFB Industries Customer Care's response Dear Sadik, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |
 16 Comments | |
Comments
IFB WASHING MACHINE — water problem
i purchased the abve machine last 3 month ago, and facing problem regurlarly, main problem is poor after sale service,we ranged three/four time but only assurence, sir today i am coming, but no one entertain, pl do needful
IFB WASHING MACHINE — leakage problem
We have an AMC.Even after that when we complained (during Diwali)regarding the leakage problem ¬ proper functioning of the machine, they didn, t come to check the problem.Not only this when I called them up &complained them about the machine, they gave me another number .Then, I called up at that number.They kept me connecting to another personnel, who further didn, t attend us properly. But nobody visited us till the date. yes, same problem with me
IFB — IFB MAXI DRYER - 2 MONTHS NO SERVICE
I registered a complaint for my IFB cloth driyer on 4th Apil'09. There is no resolution till now.First (for 6 months happenign agian and agian) they put low quality part which wear or get damaged easily and now for lasst 2 months they have stopped coming ffor repair even after i have neen calling the customer care dept every 3rd day.
The dryer is lying waste and non functional.
Noida service centre is worst.
Have spoken and escelatedto ppl like Asit Samanta, Behmsen. They are useless - no not want to work or solve issues being raised by me. Least bothered in the service part.
Complaint number at IFB is 2892511 - opened on 4th April'09
I purchased Serena 5.5 KG washing machine on 04/10/2009 at Vasanth & Co, Tambaram, Chennai.
The service personnel visited for Demo and instalation on 05/10/2009. On opening the machine it was found that the drum of the machine is broken. I wonder how it was passed thru quality control. There is no chance to get the drum broken during transit, because the outer body/packing of the machine is in tact. I dont know when I will get the replacement for the defective machine
The service personnel visited for Demo and instalation on 05/10/2009. On opening the machine it was found that the drum of the machine is broken. I wonder how it was passed thru quality control. There is no chance to get the drum broken during transit, because the outer body/packing of the machine is in tact. I dont know when I will get the replacement for the defective machine
IFB Maxi Dry 550 — broken door
I had registered a complaint with your Helpline on the 12th January 2010 and was given a complaint No. 4010574. The technician came, checked out the machine and has failed to follow up by fitting a new door. Till date I am waiting for the new door to be fitted on the Dryer. The nos. of the local Helpline service have not followed up with the calls made to them either. Please advice me on how to get proper service from your company. unfortunately I have also purchased a washing machine from your company and it has given me endless trouble. In spite of repeatedly telling your technician and showing them the oil stains on the clothes, they took over a year to diagnose the problem of a faulty oil seal. I have spoiled a number of clothes because of your poor quality technicians. i had given a complaint for the drum which is damaged and till date no one has come to replace it. Nor has anyone attended my complaint of the setting of the door of the washing machine.Please advice as to my next course of action.
.
IFB WASHING MACHINE — leakage in door of washing machine
our ifb machine is leaking from door complaint given on27/3/2010 till 29/3/10 no complaint is attened hi,
i have complained regarding my washing machine leakage from past one and half months.
till now no one has come to resolve this issue, called several times
please look in the matter
Dr. Anupam Pandey
Gomti Hospital & Research Center
Sultanpur, Uttar Pradesh 280001
cell no :- [protected]
i have complained regarding my washing machine leakage from past one and half months.
till now no one has come to resolve this issue, called several times
please look in the matter
Dr. Anupam Pandey
Gomti Hospital & Research Center
Sultanpur, Uttar Pradesh 280001
cell no :- [protected]
Washing Machine — problem in a dryer
SirI AM A CONSUMER OF VIDEOCON COMPANY. AND I HAVE PURCHASE A WASHING MACHINE OF IT ON 15/3/2012. IN THIS THERE IS A PROBLEM IN A DRYER WHEN IT RUNS.YESTERDAY I CALL TO THE VIDEOCON SERVICE CENTRE BUT THEY DONT ME.AND DISCONNECT THE CALL IMMEDIATELY.AND HIS BEHAVIOUR IS VERY ROUDLY.
SIR PLEASE LISTEN MY PROBLEM AS SOON AS POSSIBLE...........
MOB.NO-[protected]
I.D.[protected]@GMAIL.COM
hi sir i am Nandhakumar from vellore, tamil nadu my washing machine water leakage problem and programming problem please help me sir my mobile number :[protected]
address :90/A Big Street Sathuvachari, vellore, tamil nadu - 632 009.
address :90/A Big Street Sathuvachari, vellore, tamil nadu - 632 009.
Washing machine malfunction
hi.i am one of the users of IFB whashing machines top load.the model no. is AW60-8062.it frequently beeps showing E1.the sound halts only after the door is oped and closed.this continues for the past 1 year.could i get a solution?against customercare tvm
no proper respondCheating
humko dhoka diya hai ifb company waloney aur gali bhi diya Bohot buri gali di madadth karo humhe Kripawashing stopped working - complaint
We have filed a complaint and v hv got a ticket no. on 23rd oct. So far no technician has attended the same. Expedite ur service levels.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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IFB/washing machine — door lock problem
date : - 25/08/2008sir,
I am resident of surendranagar
(gujarat),
i am having door lock prob in my ifb washing machine since long.