[Resolved]  IFB Industries — ifb washing machine not working

Address:Chennai, Tamil Nadu

i am deeply unsatisfied with ifb washing machine,I brought ifb senorita in 2010,and it was lying as a 100kg useless box for 18 days no one came for installation,on the 18th day a man came with a big bag,

He told us to buy products worth 5,000 which includes a washing powders ,salt water filter etc and he told that the tube is not long enough to connect to the water tube so he gave another 2000 rs bill to give a new pipe which we brought because there was no other option,he came after next 5 days and fixed it

as per the working,the machine never washes the cloth,cleaning,performance is useless

after two years(warranty period is 4 years) the machine is not working we informed to the customer care,he promised to sent a technician in 24 hrs but now its the 4 day from complaint

so this is the worst product i have brought on my whole life
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Mar 16, 2017
Complaint marked as Resolved 
Verified Support
Oct 15, 2012
IFB Industries Customer Care's response
We regret for the inconvenience.

Please revert us with your contact number, address and details of your complain in our mail ID. ([protected]@ifbglobal.com)


Regards,
IFB customer care
Verified Support
Nov 07, 2012
IFB Industries Customer Care's response
Dear Sir,

We regret the inconvenience caused to you.

Request you to please revert back with your contact details and we will attend to your concern immediately.

Alternatively you can also write to [protected]@ifbglobal.com along with your contact details and we shall attend to your concern.

Assuring you the best of our services.


Regards,
IFB customer care
Complaint comments 

Comments

IFB WASHING MACHINE — Machine is not functioning

The IFB washing maching executive model was purchased 5 years back, and after the company's warranty period got over, we had entered into AMC, which means, the company should visit the costumer atleast once in two months. But, even after complaining that, the machine is not working for the past one month, there is no one attending the complaint. Every time I call the service center, they say, yes, i am sending now madam, but, no one has yet appeared.
So irritating and the feeling of being cheated is frustrating.
The new washing machine which we have taken is not working .
Please rectify the problem as soon as posible.
Sir.
I have booked a package of service coupon batch code 01092008 which is the property of bajaj auto ltd. and sended with courier no 88232240.still not delivered to the destination.That is high cost valued item still company has awaited that.message is showing material not received only data received.
Devendra singh
sai automobiles.
[protected]
Dear sir,

i am at kumbakonam. two year before i am purchase IFB washing machine so some problem pls near service phone no thank u.

IFB WASHING MACHINE — Machine not functioning

After 4 long month struggling from IFB service center and not having appropriate response to the complaint is major problem that IFB need to deal with. The machine was bought in 2008 and it is not functioning properly and creating odd sounds when the washing is in process.

Please take of the request below
House No. 390/sector 15, faridabad
The IFB Elight Dx.5.5kg fully automatich was purchased in Nov.08 during Deepavali offer. The warratny offer is till 2 years. While running the machine, reaching to the spin heavy noice is coming and moving the machine due to heavy vaibration. It was made complaint more than three times and your service person Mr.Janakiraman visited and he has not done the servicing properly.In spite of several request, the same problem is continuing and it has not been made ready. My adress is 5/657, Muneeswar Nagar, Hosur-635 109, Tamilnadu. Please note that because of the good service, I have purchased the IFB washing machine. Even though in my case it was faliure. Hope that after this mail suitable action will be taken forthiwth to reslove the above said issue.
IFB Washing Machine 14 year old. presently not working. Required service from your engineer.

Address:

Air Cmde YS Sarma
Quarter No 5
Vayusena Nagar
HQ MC, IAF
Nagpur 440007
Tel:[protected] Extension 2309
[protected]
I am shankar, residing at 85, Kamarajar Salar, Anakaputhur, Chennai-70 (landmark : near Indian Bank, Anakaputhur, Chennai-600070). I have been purchased IFB Washing Machine on dec'2007
and warranty expires on dec'2009. Now the machine is not working . Please rectify the same at the earliest.

Make : IFB
Model : Digital 6Kg 14266

Regards
S.Shankar

IFB WASHING MACHINE — WASHING MACHINE NOT WORKING

INSPITE OF SEVER PHONE CALLS NO BODY HAS ATTENDED THIS COMPLAINT

IFB WASHING MACHINE — NOT OPERATING

IT WAS IN USE SUDDENY A SOUND OCCURED AND MACHINE STOPPED
PL SEND THE SERVICE ENGINEER AS NO PHONE OF YOUR CUSTOMER HELPLINE IS RESPONDING

IFB Washing Machine. — the machine is not working.

my machine is not working .it doesnot clean the clothes properly .when we ask the service man says that to change the machine

IFB Washing Machine Executive — WASHING MACHINE NOT WORKING AS PER PROGRAMMER.

My washing Machine is not running on full programme. only run from rinzing to spinning span.
kindly attend it soon .
Hi,

Am quite sure this IFB washing machine is proved to be a BIG failure and the service people are proven ridiculous and got fed up of their attitude. The area Manager is really appointed not to manage the situation whereas to obstruct the disheart the customer by not supporting them and misguide them by giving false reasons.

Myself purchased a senator Washing machine and it underwent 16 times repairs in 3 yrs time, by last month its warranty also got expired and I have no ther way to get their support other by cash payment which will be another expensive affair and paying penalty for selecting the International band item. I have repeatedly requested to all IFB available authorities in Kerala and through their complaint number many many times. Perhaps I would have spent more than Rs 300 for telephone calls (each complaint I have done more than 5 times and the waiting time is nearly 10mts in addition to calling the local offices)and my valuable time over phone and hearing arguments of service people. Its a big punishment of buying an IFB machine and request any customer NOT TO BUY IFB MACHINES else you will loose your money and mental peace.

Now I also have to approach the legal authorities either to get my money back or to get a new machine.

I strongly feel that the top management of IFB may not be knowing the real happening in grass root levels. The people in lower levels are trying to defame and thus the entire IFB name will be washed away from the market no sooner also the curse of suffering people who spent their hard earned money for a junk of metal will also prove in a short time.

With Regretfully,

Swaminathan
Mob [protected]
i am Monika Arora residing at H no 122-B, Rishi Nagar, Shivalik Doon School, Ludhiana Pin No 141001 Phone No -[protected] and [protected] . I have been purchased IFB Washing Machine in 2006
and warranty expires . Now the machine is not working . Please rectify the same at the earliest. We have lodged complaint aginst the working condition of Machine many times but all in vain...Ur service centre people are so irresponsible...not bothering at all.

Today i have lodged my complaint on ur customer care ...she assures that it will be attend within 48 hours

let's see what happen --but it does not suit's your company's reputation

IFB WASHING MACHINE — IFB washing machine is not working

.IFB is not worth being in the indian market .I believe they are importing these machines from china or from a junk yard over that the executives are illiterate .They dont know what to do .I am facing the same problem .My machine is not working and i called them atleast10000 times in a week.i want to this issue ahead .I dont want to keep this machine and atleast i want my money back for this piece of junk.
[protected]
IFB is not worth being in the indian market .I believe they are importing these machines from china or from a junk yard over that the executives are illiterate .They dont know what to do .I am facing the same problem .My machine is not working and i called them atleast10000 times in a week.i want to this issue ahead .I dont want to keep this machine and atleast i want my money back for this piece of junk.
[protected]

IFB washing machie — stopped working after only 2 wash

brand new IFB washing machine has stopped after only 2 washes.Repeated request to replace ment for another new machine is not having any response from the manufacturer or dealer in Coimbatore.We bought this in endof Aug installed in the beginning of September stopped on 12 th sep.

IFB W/Machine — Machine is not working

Pl send the technician for the repairing of washing machine, Address. R.C. Rohit, C/o. Krishna Beauty Parlour, Silvassa , [protected], [protected]
NOT WORKING
NOT WORKING CONTACT NO [protected]

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