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[Resolved]  Indane - Anupama Gas Agency — gas cylinder booking- no one responding

I am a resident of secunderabad, AP. I have e booked a gas cylinder (renewal) 10 days ago. with Anupama Gas Agency. Since there is no reponse I have been trying to contact them since last 3 days over phone but the number is continuously busy or it rings and no one picks up. This has been the state most of the months whenever I try to book a cylinder. Being a working women it is really difficult to leave all other works & trying to call them.

The no's are:[protected] /[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  6 CommentsShareTweet

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it is true that Anupama Gas agency doesnot pick up phone while we dial up to book gas...Please take necessary action to rectify.

regards
karthik
I am facing similar problems, it seems load is very high and needs to be distributed. It takes sometimes 2 hours to book the gas, as both the nos are busy most of the time.
This is the problem being faced for many years, The phone is continuously engaged and never rings. 10 days back we booked online and our number was 3, but until now we didnot get and now when we enquired they are saying tht there is no booking. How come such things can happen.

Please take corrective action and have an e- booking so that we don't have to undergo this each time we need to Refill.
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I agree. Their numbers are continuously busy. Once when I was at the agency, I observed that the executives put the receiver down to avoid answering calls. The complaint to the manager fell in deaf ears. We have lots of other work to do - so I hope Anupama agency understands this. The people there are very rude.
Yeah.. I do agree.. There is no response to the call.. either it is busy always or no one attends the call.. really junk service... worst service... its never been easy to book cylinder.. every time it takes hell lots of time... :(
My consumer No.A23711 and I tried my best to get Annupama Gas on phone
since morning today (7-3-11) but could not succeed as they always keep it
busy. Will IOC do something to mitigate our problem with this agency who
are not customer friendly.

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    Indian Oil Corporation [IOC]
    Customer Care Service
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    42%
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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