Indian Oil Corporation [IOC] Complaints & Reviews

WE a connection with indan with single cylinder, while booking the cylinder they says that it will be booked after 21 days from the last delivery date is it correct?

And if we book the cylinder after 21 days we get our delivery after 15 to 20 day that meens we need to wait for arround 35 to 40 day, we consume one cylinder in 25 days time, even if we have 2 cylinder no use.

please advice us what to do, other companys like hp and all deliverying verry soon, is indan has problum to serve the cyliners?

our agency details: Ajay agency
sathuvachary, vellore
agency code:[protected]

Is that Compulsory to purchase new sotve along with LPG cylinder of Indane or HP gas ????
Cant we get only cylinder without purchasing Stove Along with it
In Sector 6, Sanpada, Navi Mumbai, Maharashtra both Indane and HP gas dealer make it compulsory to take stove along with Cylinder ???????
Dealer sold it of 3300 / - With Cylinder and stove

In clw chittaranjan, only one Indane LPG dealer, In the book there are two landline telephone connection is mentioned. but all the time both telephones are hooked off. no one can connect through telephone.Niether he has mentioned the name of Area manager, nor he has displayed his contact no./address on the display board in the shop.the dealer always do his own.Niether he has delivered the gas in time. perhaps it is the consparecy of both the dealer and area manager. I hope you will able to guide your area manager & the dealer to give some relief to the costomer. the costomer are paying more to solve lpg gas problem.

Consumer No. 4846
Name- Tulsi Ram
Address- C-3110, Indira Nagar, Lucknow
Gas Agency- Indane Gas Agency
Indane Gas Agency, Indira Nagar, Lucknow is providing cylinders which have water filled in it...normally a cylinder lasts around 25-28 days for me...but this time my cylinder lasted only 12 days and i found that my cylinder has water in it...this is cheating and the agency and the supplier boys has come for this and said we will rebate upto Rs. 50.00 for this mishappening. So Sir, this is the second time when we have to face this problem. Now I am thinking to go to the consumer court for the same if some positive response will not receive from you.

Dear Sir,

I am very sorry to say that I am user of INDANE GAS and agency is "AVERY GASY AGENCY, Ramesh Park, Laxminagar" and consumer No.11648 and SV No. 0228198.

I had received Gas cylinder on07.05.08 and since that time, I made many call to agency to change the same cylinder, due to leakage.

But, till date no action has being taken.

I am very much afraid if some incident will happened.

Very sorry to sat that no one is listening our complaine.

We wish to get immideat action.

With regards,

Rakesh Singh

Sir
My name is Hariom and I use cylinder of indan gas service, my address is S/o Revtiram C/o Janta Cloth House, nadrai gate Kasganj 207123 and my cust. no. G08006, bill no. 1949 Dated 11.04.08, Time 04.50 Am and delivery date is 08.05.08. My cylinder wait is 600 gram less from 14.2 kg. i complainded to hocker " he said all cylinders are lo waited and his behaviour was so crual to me. than i said him to change cylinder. but 2nd cylinder was less aproximate 3 Kg also. kindly sir solve the problem its the black spot on your image.


thankyou.

Iam a resident of yousufguda i am fed up of booking this gas with this Venkata sai gas agency never the phones work and if the phones ring also no one will pick the call please try to resolve this prob if poss.like me many are facing the same problem so please take any neccessary actions on it...

Dear sir

I am using the connection of my brother V.S Santhanan for the last 32 years

Mt brother has expired 4 years back

Till now io have nor problem in getting connection wherever I have shifted

Now recently I have shifted from Gurgaon -sector-14 to sector-52

Now the new supplier in sector-52 insist the concerned should come and sign and also seek address ID
br...

My Gas consumer Numer is 11578 - Alandur gas ( TUCS ) chennai -16

I am having single cylinder for past 5 years . I requested in my agency ( Alandur gas > TUCS . Chennai - 16 ) for additional cylinder but they always says there is no order for additional cylider mean while thwe booked the additional cylinder for before six months . there in no responce. Now Im booked cylinder on 29.04.08 they told 10 days being a single...

SIR,
I am a consumer with M/S Tirupati Gas Service, Bulandshahr Uttar Pradesh. My consumer number is T10489. Every time on booking of refill cylider, thier is very much problem. After booking, every time cylinder is delivered in minimum fifteen days most of times this time reaches to 20 days to 25 days.While they commit everytime that your refille is delivered to you in 2 or 3 days. this not problem of my alone. Most of the customers...

I am a customer of indane with customer no "BG12997" and have been registed with "Bhagat Gas Agencies" Joshi Bhavan, Opp. Rishikul Ay. College, Haridwar (SAP no. - 156498).
Yesterday i went to agency to book my second cylinder. The person there told me that the cost of second cylinder is Rs. 1200/- and you have to buy an Aperon of cost Rs. 350/- with this.
But i refused to buy the Aperon as i need only...

The Area Manager,
Indian Oil (Indane)
Allahabad

6.5.08

Dear Sir,
I wish to lodge a complaint against M/s Manju Chandra Agencies located at Bahuguna Market, Allahabad. The complaint is regarding the late/delayed delivery of gas cylinders at location of the customer. Invariably 20-25 days are taken by them to deliver the cylinders at residences and that too after a number of telephonic and...

CUSTOMER SATISFACTION

At around 9.00 PM, I had gone to fill petrol at Swati Petroleum, Parle Point Surat. I had filled petrol worth Rs 1000 & paid through Credit card . The filling personnel had, irresponsibly, waived the petrol filling nozzle, resulting in a scratch on my metallic car. This was a special day, for which I had gone to party with my family.

On lodging a complaint vide Sr no: 9496 dated 05.05.2008, the owner of the pump, told that the such thing do happen.

This car which I have brought is from hard earned money & such way it is handled at petrol pump is the way of customer satisfaction at Indian Oil. The scratch on my car, will always reminds, through out its life, the myth of customer satisfaction.

I am quite surprised by the attitude of the petrol pump owner, who takes the consumer for a ride. I demand an immediate, attention in this regard failing which I shall approach appropriate authorities for grievance.

hi there..

i want to complain about the bad service of gas cylinder in our town.
the workers over here in the agency treat customers badly and say that cylinders are not available. i request you to plz take action against the agency in our town.the whole thing over here is due to the monopoly of the agency in the town. the address is following...

Pradeep Gas Agency,
Paonta Sahib,
Distt:...

Refil booking through MOBILE SMS had stoped without any intimation. When I booked for a refil as usual through SMS. Waited for 2 days there is no reply from the company that they have accepted my request or not. After that to confirm the booking then only they replying that the system had stoped and followup the old system to call on phone or personaly booking in counter. Is it true?...

Dear sir,
This is to inform you that I am regular customer from your distributor gas & gadgets at Behala Kolkata- 34 since 1988. My customer No. is 18308.
I am now 65 yrs edged widow so I am trying to book my gas through phone but unexpectedly they didn’t receive the call, even after receiving my phone they put it down.
Another request to you that to arrange some weighing device through which we can see whether the cylinder is fully fill or not like advertisement shown on TV. by HPCL.
Hope you will understand my problem and take necessary action over it.
Thanking you,
Your regards
Gita Das Gupta
(cust no.: 18308
Add:184/1A Sarkar Hat Lane
(behind Mahamaya club)
Kolkata-700061
Mo:[protected]
[protected])

Ashok H. Ayalani,
“Shivam” Talawadivas,
MORBI - 363 641
Date: 29/04/2008
To,
M/s. Parekh Indane,
Savasar Plot Main Road,
MORBI.

CUSTOMER NO - 00916
NON SUPPLIANCE OF GAS CYLINDER

Sir, I take this opportunity to thanking you for acknowledging my letter dated 16/04/2008, and offering DBC connection.

Sir, you have made a...

I live in an independent house which has a small portion at the rear side with separate kitchen specially built for tenants. I have a tenant by name S Nagraj since 2000 and we both have gas connection bearing consumer Nos SAI50 and 19460 with Saieesh Enterprises, Anand Bagh, Malkajgiri, Hyderabad. However, since it is an independent house both have same address.

Now the gas agency has suspended the supply or refill stating...

sir,
In this regarding, i consumer of lpg gas consumer No.GA-00770 agency M/s Ganga Gas Distributor, satyam complex sector 12-A
awas vikas, sikandra, agra .
the distributor deny to give the delivery of the reffilled cylinder and and he does not listen to us and they do not follow the system of I.O.C. ltd and we does not got the proper weight of the refilled cylinder .always when we purchase the cylinder there is always...

Dear Sir,


I, Prerna Sharma, have Indane LPG gas connection. I contacted my service provider i.e. Chander Nagar Gas Service, Ghaziabad, Ph.[protected] for refilling of my LPG but in last 1 month I have not received any cylinder instead when I contacted them last week they said my home is shifted which is not at all true. I am really fed up. Moreover getting this phone is itself a project as this no. is continously...