Indian Oil Corporation [IOC] Complaints & Reviews

Hari on gas agency — Not deliver lpg gas

Hi, I am Varun Joshi. I am a Indian Oil corpartion customer at Hari Om Gas agency at Vadodara.
Recently Hari om gas agency's officials has been caught by doing some fraud. They are doing these activities since years, so, Hari om gas agencies licence has been suspended for 3 months by IOC and they have moved the agency at Narayan gas agency, Jaljyoti app,nr boys hostel new sama road, Vadodara.
I have booked a unit of lpg gas on 10 days before at hari om gas agency, but due to transfer of agencies i could not got the lpg unit, now i have approached Narayan gas agency they are not responding and they are not ready give me the unit of lpg as i have booked earlier, and on top of that they are saying that they have delivered the unit to other, and they asked me to book the unit after 20 days.
so, i want very strict action on them.

Varun Joshi

Indane Gas Agency — Gas not delivered from 3 months

Hi,

indane gas from Nationtional gas agency, K.R.puram, Hassan these people not properly distributing the gas these people & auto drivers mingle in illegal supply of gas these agency not supplied the gas to our from three months.
Regards.
Devaraj.
Yarehally,
Hassan.

Sir,
I am customer of Reshmi Gas Agency of Indane in Nagpur vide number RG 17519. I booked for refill on 29th October and I was promised that the gas will be delivered in 5 days time. After five days I am every day repeatedly asking for gas and even on festivals such as Dewali I did not get gas refill. Now they are asking me to collect the cylinder from their godown if it is available. On enquiry they keep on saying that the truck has not arrived or the delivery man is on leave. I have contacted the manager of Reshmi Gas Agency who is giving vague answers and keep on promising next day delivery. Plesase let me know what I should do ?
Raj Kumar
Advocate

Sir,
I am consumer of M/s Lingraj Gas, Berhampur,Orissa, Indane distributor code 124383. My customer No.LG10909.
I had booked gas on 12.02.08 . My booking no. is 2378. .Till today night i.e.03.03.08 cylinder is not delivered to me. from last seven days I am going to the office of M/s Lingraj gas and daily twice enquiring over the phone regarding status of my booking. They are replying daily from last thursday that receipt allready made on 27.02.08 and it will be delivered within one hour. Please do the needful and please enquire the reason of delay.
M.K.Pani
Cell no.[protected]

Indane Gas / Dwarka Gas Agency — non delivery of gas timely

I am a consumer of indane gas with consumer no 15775 and have been registed with Dwarka gas Agency delhi (telephone No[protected] and[protected] . I booked a gas at 25 August, but yet they did not delivered my gas. I call daily at Dwarka gas agency but they do not reply me & no one pick up the phone/ it is always busy / they agree to book the gas but after taking all the details the delivey is not being made.

Anjani Kumar Singh
[protected]

my gas number is 24469 we are trying to apply for new gas cylinder but as we are contacting u through telephone you are not responding to it.
please try send cylinder immmeditly.

consumer no.-1299
booking no-10488
dated[protected]
HAPUR GAS AGENCY HAPUR, U. P.
NON DELIVERY up to[protected]

I am resident in Kundaliyur P.O.in thrissur, My delivery agent is Malliyakkal gas agency, Thalikulam, Thrissur. They take delivery of gas connection for more than 70 days. I wish to know wheter any action can be taken against them. My area people are all shrud in this matter.

SIR
MY CONSUMER ID IS - MG3709 AND DISTRIBUTOR'S CODE IS 89133173 AND NAME IS MAA MAJHIGOURI INDANE, NEW COLONY, RAYAGADA, ORISSA - 765001.
WE HAD BOOKED OUR GAS ON[protected] WITH SERIAL NO 1268. THE DELIVERY OF GAS WHICH SHOULD HAVE BEEN WITHIN 21 DAYS. BUT EVEN AFTER REPEATED FOLLOWUPS THE DEALER/DISTRIBUTOR IS JUST ASKING FOR MORE TIME. I HAVE BEEN GONG TO HIS OFFICE FOR 15 DAYS DAILY NOW BUT THE GAS HAS NOT BEEN DELIVERED.
KINDLY LOOK INTO THIS MATTER.

Gas agency phone -
I am a customer ( NUMBER 6934) to the gas agancy Dwarka Indane c/o Mr.Gajraj Soni K-1/4 Palam Matiyala Road, Rajapuri, Sector-5, Dwarka, New Delhi-110059. Phone number[protected] .

First of all there phones are always engaged which i kept on trying 5-15 Febrary, I paid a personal visit on 16 feb which they refused to entertain saying it is lunch time . On feb 17 I again booked it on phone,

But till today ( 6th March ) I have not recieved the cylinder. For the last ten days whnever i ring them, they say i would recive the gas by the same day, which has not happened so far.

I doubt there is foul play involved with the agency because I insist on weighing the cylinder before taking delivery, so none of the delivery boy wants to come. Meanwhile they are selling gas in black to others on the name of booking done by customers

Madhu Sharma

Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

sir i have a gas connection on my name with consumer no-14868 [ vp no. 2058] at devisri Gas agency at eluru, west godavari district Andhra pradesh. phone[protected] after booking the gas when i consult when the gas deliver at home they said that you have to collect from a specifiq location when i reached that location they said refilled cylinder was finished come another day next day i ask from agency then they replied that you have to collect from the gas agency 25 KM FROM MY RESIDENCE .it is very difficult to collect as i am also an employee. so, for gas its difficult to apply a leave. So please tell me whether supply of gas at home is agency duty or not if agency has to delivered at home then why we have to go to agency for gas..??

kindly take the necessary action as there is a number of consumer who are facing the same problem


ch.rama krishna

[protected]

i had booked my gas on 9/6/09 till date i have not recieve so i am facing a lot of problem.pl look into the matter

i had booked my gas on 9/6/09 till date i have not recieve so i am facing a lot of problem.my consumer no is 36761.dealer- abhijeet enterprises.pl look into the matter

I'm consumer of Ekta gas sewa, Roorkee and my consumer number is EG-771, whenever i book gas with them it is not delivered in time and i have to go to their shop for 3 to 4 times and make requests and most of the time it is insisted by them to take delivery of gas from their godown. I booked gas with them on[protected] with booking no.4502, the delivery has yet not been made, yesturday I visited their shop and again i was asked to take delivery from their godown, on my asking for complaint book i was informed by miss Preeti, the girl present on the booking counter the there was no complaint register and if a complaint was to be made it has to be on a simple plain paper. when i asked about the delivery schedule i was told that gas booking upto[protected] was cleared and if delivery was to be taken from their godown on consumers cost the booking upto[protected] can be taken.

I had ever experienced such a worst service.I have booked the gas on 07.11.2009 by calling their call centre but the branch office says the gas is only booked on 14.11.2009 due to some snags in their database and will be delivered only after 5-6 days.Everyday whenever I speak with the local agent they appease saying it would be delivered in a day or two but unfortunately the date never arrives.Indane gas do something to improve the customer service.This is disgusting!!!!!!!!!!!!!

Indane Gas — Non Delivery of gas even after continuous reminders

I have a connection with Kasna Gas Agency Greater Noida since 2004 (consumer noK689). This is every time problem with the agency. We had booked a cylinder with them on 5th December 2009 with a clear instruction that the delivery should be on a Sunday or any day after 5:00 pm I was told to give a reminder on a Saturday since last 3 weeks I remind them on every Saturday to please make the delivery tomorrow i.e. Sunday they confirm me for the same but every Sunday I cancel all my plans just to stay at home and wait for the cylinder but I don't get it when I call on Tuesday to ask what happened same reply I get "SORRY THIS TIME WE FORGOT PLEASE REMIND ON SATURDAY" and again we have same story.

Can I know how this ever lasting problem be solved because it is not only with me but many other friends of ours face same such or other problems with this agency

As there is no other gas agency we don't have any other option in greater noida. They are working on their wish and will by don't realising that how much problem we face with it. The owner of the agency Ms.Vandana doesn't have time to listen to complaints for her employees.

Please help us for this every time problem.

I have customer service no S-16768 issued in my mothers name, Smt. Pushplata Devi. I had booked cylinder with local gas dealer here at lucknow, M/.s Sheela Gas service on 12.112.09. Till date the cylinder has not been delivered.Despite numerous reminders nothing has happened. Please help to ensure spedy and correct delivery.
As far as the service is concerned i have a lot to complain about.On the previous occasion when the cylinder was delivered in the month of october, the cylinder was found to have 6 ltrs of water in it. On taking up the issue my mother was threatened with dire consequences. It was only after some police officials were roped in that the matter was sorted out, with no complaints being registered.
Now this is happening. It seems that it we are being harassed for raising our voice against rampant corruption and malpractices.I have now decided to take the battle on line and organise meetings and conferences with like harassed customers and see what develops.

I,Rajnandan Singh - Customer Service No.- VI - 13352 had booked a cylinder with my local gas dealer - M/S Vaishnavi Gas Service,Dhurwa,Ranchi (Jharkhand) on 13/12/2009 (Phone No.[protected]. Despite numerous reminders the cylinder has not been delivered at my residence i.e.-c/o Mr.Anil Singh,Road No.-13,House No.-117,Patelnagar,Hatia,Ranchi,Jharkhand.
Since,Iam a State Govt. Employee I do not have time to often visit the gas agency personally. Whenever I try to call the office of the Vaishnavi Gas Service no one attends the call or picks up the phone which is very frustrating. Secondally, the said Agency does not provide the customers Home Delivery and dictates his own terms and conditions which is not in favour of the customers.
Plese help and do the needful for hassle free and timely delivery gas cylinders.
[My Mobile No.-[protected]]

This is very disgusting on part of Vaishnavi Gas Service and they should be booked for the inconvenience caused by them to its customers.
In my opinion the liscense of the gas agency should be cancelled.

I have booked gas through tomo gas[protected] or[protected] on[protected] but the gas is not delivered till date. All the number of that gas agency always remained busy. I am unble to contract the gas agency as well as complaint center. Kindly direct the K-2 International, Sarita Vihar to deliver the gas cyclender against comsumer no. 9895 immediately.

Yours sincerely,

Som Pal,
GB-86, Pul Phelad Pur, New Delhi 110044
Phone Number 26360937, [protected]

My consumer No.3647, of Gouri Gas , Chunangavely, Erumathala.P.O, Aluva.I often get gas refil cylinder in more than 45 days delay after daily telephonic enquiry ,please do neccessry action to get me the refil gas cylinder monthly .


Babu.P.N,
Perumbilly house,
South Vazhakulam.P.O,
Aluva-5
Tele[protected], Mob; [protected]

Dear Sir,

I am a consumer of Indane Gas( Consumer No- 033346). Our gas dealer SEBA FUEL intentionaly delay to delevery the gas. When I go for the complain against it they even not give us the complain number. The delevery boy often asked extra money to delevery the gas on time. But from dealer side thay are not taking any action against it.

Thanks & Regards
RITA BISWAS
MOB- [protected]

Dear Sir/Madam

I have booked cooking bas on 30th of April, 2010 to Sonipat Gas Service (P. No.[protected],[protected] bearing consumer No.2060.

Since considerable time has been lapsed but Have not received the gas cylnder so far. Pl. do need ful to get the gas immediately.

Sunil Kumar
H. No. 489/25
Gali No. 8, West Ram Nagar
Sonipat (HR) 131001
[protected]

DEAR SIR/MAM,

I am a registered customer of Indane Gas , Srinagar Colony, Hyderabad. Consumer No # 26873 registered on the name of Syed Sabir Hussaini.

We live in Kamlapuri Colony

There is always delay in delivery of Gas from this branch of Indane Gas. This month it reached to extreme level.

Firstly I did the booking of my Gas on 21st of September and they said I will receive it within 3 days.

After waiting for 8 days I called them again and they said u r booking is not there....who told u will receive in 3 days. Now your booking is of 28th and u will get it after 5 - 10 days.

We waited.....no response or delivery

Today contacted them and they are saying that some one has taken the cylinder from our side.......But, no one approached them till now.

1. How did the 3rd person came to know of our consumer number.
2. Without issue of bill how did the person took the cylinder from Warehouse
3. A guy name Sinnu or Srinu say's some one has taken the gas from our side which is not true.

These Indane Gas people in Srinagar Colony are selling in black for Rs 600 and registering on other consumer name. They are also leaking the confidential information.

An Enquiry should be setup to catch the thieves. A serious action should be taken against the culprits.

Waiting for results from your indian consumer complaint dept.

Dear Sir,

I booked for indane gas on on 02.12.10 and got confirmation from agency representative that your gas will be delivered within 4 days. Uptil now the gas has not been delivered. I called after 7 days what is the status of my request, the answer was "you will get gas today or by tomorrow" but I it was not done. When calling again they provide me supplier phone no but he said I am not supplying in your area. I called again and told them what is the status? Reply was " I am registering your complaint and you will get gas soon."

I had received gas last time at same address from Verma Gas Agency, my neighbour has same address in Indane's record for their gas supply. We are getting our correspondence on same address. If there is a problem in address, they already have phone no. with address. They can call and can confirm the address.They are using patty excuses and not doing their work properly. If gas supply is OK then consumer should have been get gas within 4-5 days. In my case after 14 days (today is 16/12/2010) I didn't got any call and response from them after registering complaint with the agency. I have already seen others complaints in which they are supplying gas less in weight and they are using tempered scale for weight of the cylnder.
Actually they don't care what the problem consumer is facing. I think no one is in upper management who can told them and punish them on what they are doing.

If this is the case that no action has been taken against them then what is the use of this consumer forum? Please look into the matter and give them strict instructions and try to solve the problems which I am facing.

Hope to listen from you soon.

Thanking you,

Prem Ballabh

Gas Agency : Verma Gas Agency (Indane)
Fazalpur Uchhe par, Mandawali,
Delhi-110092
Consumer No. M-15012

Consumer No. M-15012
A-19 (new), A-77 (Old no.),
IIIrd Floor, Marg No. 2,
West Vinod Nagar, Delhi-110092

i am a customer of indane gas
and inspite of booking the gas 15 days earlier the gas is not delivered and if i goes to the godown fos gas
they says that gas is not available

Dear sir
i have already three booking of my cylinder but (sringari gas dealer gurgaon haryana ) is not giving my cylinder he said to me i hav no cylinder not receiving gas cylinder for December 2010from indian oil then how can i gave your delivery in febuary( 8/2/2011) it is no more time so pl wait

Consumer no.- st 1754
so can any body take a action of this complain i 'll thank full to him.

Thanks & Regards
sanjay

i am resident in jahangirpuri mene 04032011 ko cylender book karaya tha aaj abhi tak cylender nahi mila mera consumer no 24246 geeta ke name se he mera add.h2.723 jahangirpuri 110033 agency ka name he angad agency he

WE HAVEN'T RECEIVED GAS AFTER SEVERAL REMINDERS TO MAHESWARI GAS SERVICES GHAZIABAD,GAS NO 7239 NAME AKHIL AGARWALA

My resident is Shyamnagar, North-24-Pgs, West Bengal under LB gas service consumer no 11790. I have booked on 15th January through SMS online & the booking no is 300644, cash memo no 13007. Before 7 days I have known the supply date was 9th january. Today, I know that the supply already was made. I & my Mrs both are service man & my only one son reading in school. That's why the Indane service man returned the refill without any intimation. Now, I am trying so many times to 25812030 but no one unable to attend it. Please let me confirm how I get the refill.

--Bijay Debnath

Dear Sir

My grand mother is a consumer having C.No-42490 of "hari singh Gas Service",.rz-914,prem nagar,kirari road,nangloi,delhi-41.
i m booking for a LPG cylinders few days ago. I am using an sms alert service for my gas.My refill booking no. is 23088.Suddenly i got a message from company that your cylinder has been delivered against ur booking no.23088with cash memo 29776.But i got no cylider .this is no new matter distributers always do this and told us that ur booking has been cancelled.
even on delivery distributers not brought weighing scale,if we forced them to weigh our cylinder they will not take it to nearby shops and on getting the cylinder is not full .... They says that they will do nothing do in that case ,call our agency we will get incomplete cylinders. 2-4 Kg of gas is always incomplete in cylinders.
please look into the matter and take necessary steps as early as possible ....Because we are using a blake cylinder of cost Rs.700.

thanking you...

Dear sir, My consumer No L.B./1546 has been disconnected as I was out of station and applied for continuation on 23/3/2011 to Indian Oil through M/S L/B/Gas survice, Athpur, 24 Parganas north but till date no response from the dealer. Please expediate the matter for my sufferings. Thank you. B.K.Ghosh 7 East Ghosh Para Road, P.O> Bhatpara Tel 25814755

Indane Gas — incomplete delivery of gas

Sir ,
I have booked my gas by phone and i got the message that gas is booked and after a few days i got the message that ur cylinder was sended but after getting that message i din't got my gas since 10 days after that message of sended.
Kindly help me.

Dear Consumer

Please send a mail to Mr. V. K. Mathur ([protected]@indianoil.in) and mark a CC to Mr. Rabindranath Ghosh ([protected]@indianoil.in) and see the result. You can also lodge a complain against Seba Fuel in my Facebook page Grahok Bondhu or you can mail me at [protected]@yahoo.com.

I am 100% sure that action will be taken if not then I will also give you email ids of Ministry of Public Grievance and Ministry of Petroleum and Natural Gas officials. Please inform me through email about the result.

But be prepare before making complain, the management of Seba Fuel will visit your house to force you to withdraw the complain. But be strict and do not withdraw the complain because they cannot do anything to you.

Thanks

Grahok Bondhu

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

Sir,
I am consumer of Hapur Gas Service, Freeganj Road Hapur, which is provider of Indane Gas. My customer No. is H-1458.

I had booked gas on 04.01.2013, however even after the lapse of a month till today i.e.04.02.2013 cylinder is not delivered to me. We have visited the office 4 times, as they do not take up the phone call. Please do the needful.

Mahendra Garg
Customer no- H-1458
Kotla Yusuf
[protected]@gmail.com

Sir,
I am consumer of Hapur Gas Service, Freeganj Road Hapur.

My Complaint is regarding leakage of Indian gas cylinder. Most of the time only Indian gas cylinder leakage.

Please look into the matter for save life and Gas.

Thanks
Sunny

sir,
I am J.Shanthi, my cylinder distributor is anbu gas agency(chennai-arumbakkam).customer no:24469.
I forgot the date that cylinder booked lastly.But i received the message for booking cylinder and also after few days i received another message of cylinder will delivered shortly but still now i dint get cylinder when i asked about this they told that i dint book cylinder .bcoz of that i booked 2day so i request you to know me the date and also the details of last booking.

pls take action regarding this complaint and provide me the info abt which i requested.
my mobile number [protected]

Dear Sir,
i am a customer of indane, my consumer number is 6432. I have booked my cylinder on 17march 2013. I have not been delivered gas cylinder against my booking on 17 march 2013.As per sms alert received on 17 march 2013 my booking reference number was 437763 which also says that my booking is registered and at the same time cash memo also generated.cash memo number is 10643.
But to my astonishment, this booking got cancelled without assigning any reason for the cancellation on the 1st march 2013.
Sir this is realy ridiculous and harrasment for customers like me where we face a lot of problems if gas cylinder is not delivered as per requirement.
Hence your kind intervention in this regard is requested and would be highly appreciated.
Indane carries a brand name which should be always maintained and not by harrasing its customers in this way which highly jeoperdise the reputation of the company.

I think this issue should be resolved at the earliest to avoid further complaint and inconvenience to customers like us.

Thanks and regards,
D. Barua.

respected sir my name is dr sandeep kothari my consumer number is 149568 of indane gas, agency which deliver gas is sanganer gas agency address - mgmc&h, sitapura, sanganer, jaipur pin 302022, mobile no is [protected] i have booked a gas cylendar on 18 december 2013 till date it is not delivered and registered a complain in indane gas complain toll free no two times with complain number -1187279, 2 nd complain number[protected] on 10 jan also but still no action was taken

Indane Gas — DELAY GAS SUPPLY

SIR MY SELF MD RAFIK MOLLA.MY CONSUMER NO 12504.I BOOKED A GAS ON 22/3/15 BUT STILL NOW I DON'T RECEIVE A GAS.THIS PROBLEM IS NOT ONLY THIS TIME. WE R FACING THE PROBLEM FROM LAST 2YEARS.PLEASE SIR GIVE A LOOK.

cylinder not delivered.

Hello Gas cylinder was not delivered to home. But as i can see online it is showing cylinder as delivered and i don't know how another request got placed . please help. dis. Name pal gas service kanpur

Not refund my subsidy amount

till now my subsidy amount is not refund by Local gas agnecy at Balasore (odisha) Customer name : Pansav Sakha Kar mob : [protected]

gas cylender

ser maine 30 1 2015 k gas bok krayi thi jo ki abhi tk n ayi j mera consumer no 24167 manoj kr saini k nm s h.aur sawtantra gas agency kanpur upki h.

correction of bank account

my consumer nuber is 4055 my bank subsidy is failed due to wrong account please correct it.my account is [protected] on sbi.KAMTA

subsidy not received

My booking no is 27088 n i booked my cylindr on 7 jan 2015 cylindr is been delivered but subsidity is not transfered yet agency is cheena gas wajid nagar moradabad pls tke necessary action

non delivery of gas refill

I had booked my gas refill on 05/10/2013 but the same has not been delivered to me till 17/10/2013. My consumer number is [protected].

booking date 20 oct 14 but no delivery upto 03 nov 14

dear sir, i have booked on20 oct 14, my cash memo no is [protected](01178).but no deliverytill 03 nov 14.any body listen.ya hotel me hi khana padega

Indane Gas — misbehavior of staff

Sir,

I have booked a gas connection one month back at indane booking centre angamally.i received a letter that my connection was due, as i went to collect it,i was told that i had to buy a gas stove ,which i already possess.

The attiude towards the customers is disgusting ,i would like to bring it to your notice.Is it necessary that i should also buy the gas stove if i have one.
looking forward for your reply.

Thanking you,
Priju .M.P
mannampillil house
kalady
ernakulam,Kerala
[protected]@yahoo.com

Indane Gas Agency — non delivery of cylinder

I am bearing the INDANE gas consumer no.19501.I had booked a refilling of cylinder on[protected].Till today i.e.18-8-09, it is not delivered.May I know the reason of such kind of negligence.The agency name-Bijnor gas agency veera complex, civil lines bijnor.Due to this I am forcibly taking my food in restaurants since last three weeks & I had received only three times of delivery for november 2008. I request to Indane gas authority to take necessary action against the said dealer.thank u

Dr.Sudhanshu Kumar
Shanti niketan colony
BIJNOR.
[protected]

NUMBER ONE FROD COMPANY AT VELACHERY (CHENNAI) . IAM BOOKING NEARLY 2 WEEKS BEFORE STILL IAM NOT GET THE CONNECTION A NEW CELLINDER. ITS A WOST COMPANY. MY BOOKING NUMBER IS 2477.

Indane Gas Agency — Non Delivery

Dear Sir,

I booked Indane gas cylinder with B.R. Gas Agency, Hyderabad on 29th of March. My consumer no is 53145. They promised me to delivery in 1 week but till date I have not receive cylinder. On every call they are giving excuse of not having stock. They are also not redy to provide second cylinder. We facing much problem with this issue. Please look after it do as early as possible.

Adhvait R. Dixit.

Dear sir,

I have booked indane gas cylinder on 9th august 2010, from city light gas agency Barasat. But i have not yet been provided the cylinder .My consumer number is CT8673 & i live in Balaka, Bamangachi, North 24 pargana, West Bengal.

Hope u will take proper action. And send me the cylinder as soon as possible.
from
Kishore Kumar Biswas

Sir...
I,Rajesh Kumar Singhal S/o Sh. Rambabu Singhal,Consumer No. is- 8021 is complaining you against my Non-Delivery of Refill Gas Cylinder.
Sir, I have booked for my Refill-Cylinder on dated:[protected] to my Gas agency M/s Shambhu Gas Agency,Baser Road Bari-328021 but not yet,I have received my Cylinder. I have gone there many times but no satisfactory reply was given by him.
I have very tired to go there.
Please book my complaint against him & take a action against him.


Address :
Rajesh Kumar Singhal S/o Sh. Rambabu Singhal
Hoad bari
Consumer No.- 8021

Domestic LPG Gas — non booking of LPG gas

consumer no. AG/27538
distributor name. AGNIRAJ
Town. Siliguri

non booking of gas by distributor

Indane Gas/Cooking Gas — Delay in delievery of Gas cylinder

MY NAME : ABHINAV GUPTA
MY CONSUMER # IS CA-23848
OUR DISRTIBUTOR IS :
COOKWELL GAS SERVICE, FEROZEPUR ROAD,LUDHIANA
PHONE :[protected] /[protected]

DISTRIBUTOR REFUSES TO BOOK REFILL ON PRETEXT THAT
THEY DELIVERED THE GAS TO US ON 29.12.2007 , WHICH IS NOT CORRECT.
THE LAST CYLENDER WAS BOOKED ON 29.11.2007 AND WAS DELIVERED TO US ON 01.12.2007.
RELAVENT ENTRIES ARE ALREADY MADE IN OUR PASS BOOK.
DISTRIBUTOR IS NOT READY TO LISTEN TO US.
PLS LOOK INTO THE MATTER ON TOP PRIORITY BASIS
REGARDS
ABHINAV GUPTA

INDANE LPG COOKING GAS — DELAY IN DELIVERY OF GAS CYLINDER

Dear Sir

My consumer No: 30759. Distributor's Name: M/S Sekar Gas Agency, 84 A/1 TH Road, Kalidipet, Chennai-600 019. Every month, whenever we book the gas cylinder, we used to get the reply saying that "Cylinder will be delivered after a week time due to Load Problem"

Recently we have booked the cylinder on 01.01.08. Immediately reply from the distributor was that we will be getting only on 10th Jan 08. Still they have not delivered the gas cylinder.

This type of regular delay in delivery made us to suffer with both the cylinders EMPTY. Hence we request you to instruct suitably the distributor todeliver the cylinder immediately

Yours sincerly

M Shanmugam

INDANE LPG COOKING GAS — booked on 1260 but not delivered

I am consumer having consumer no.14119.My distibutor name is SAI SEWA ENTERPRISES, shop no.2, sector-B, CSC, GF, vasant kunj, new delhi-70.Distibutor's telephone no.[protected] & 26134492 never replied so that we cannot book our refill on phone. So i booked my refill on 1260 on[protected] and my booking no.was 20 but till i was not dlivered the gas refill.Today i booked once again on 1260 and my booking no. was 34 dated[protected]. Kindly look into the matter and help me to deliver my refill gas as early as possible.
thank you.
Sanjay Kumar Akela

Indane/L.P.G — delay in delivery of gas cylinder-reg

I mention this on behalf of my mother-in -law, P.Leelamma(con.no.18386), residing at qrtr no.1A, K.A.U Staff Quarters, Vellanikkara, Thrissur..She registered for a refill with Sooraj Gas Agencies, Nadathara, Thrissur, Thrissur, KERALA on 25-07-08 and the cylinder is not delivered till date ie 4-9-2008.We have contacted more than 20 times vide phone and they took no interest to deliver.we even sugested we would get the cylinder ourself from the agency and that was also put down saying they have no filled cylinders with them.It is embarassing that they served with refill to some people ignoring the seniority.Hence it is requested to take NEC. ACTION AGAINSTthe dealer andprovide us with a refill.please note that their practice is to come at any day of the month rather than any particular day and if we are not there at our residence we will miss the refill.Hence it is requested to fill in the date of booking and the date of delivery in the consumer book

LPG GAS Indane — delay in delivery of gas cylinder

sir,

my wife is a consumer of indane gas. my agency is paruvelil gas agency, I T I junction, chengannoor,
m c road, kerala . my consumer no:26243
i have booked for a cylinder from this agencyo on[protected] till date not supplied the refilled cylinder ie 54 days over, iam out of station, so my wife contact them directly and through phone also for several times, but they respond to my wife in a rude way, and i came to know that cylinders are available in the black markets of this agency for RS 500and cylinders also available in her house near iti junction, she is working as astaff in this agency.most of the consumers in this agency facing the same problem.i have to take care 4 members in my family and mostly depend on gas for cooking.
so iam requesting to take necessary steps aganist this agency for my complaint as early as.


yours faithfully
jacob george

Indane Gas — delay in delivery of cooking gas cylinders

Anushka Indane services located in nerul, navi mumbai, maharashtra doesnt deliver Cooking gas cylinders even in one month.

Indane LPG — delay in delivery of gas cylinder

My distributor is Golden Flame, address 42/139C New Ballygunge Road, Kolkata - 700039 . My Consumer No. is 05134 . My booking No. is 4821 dt. 12.08.2009 . At the time of booking on 12.08.2009, I was told there will be a delay of 10/12 days for delivery of gas . On 20.08.2009, when I contacted again I was told there will be delay of another 2/3 days . When I again contacted today ie on 28.08.2009, I was told that they can not deliver my LPG cylinder until after 21 days from the date of last delivery which was on 07.08.2009 . I am not aware of any such rules . If there is any such rule and if there is shortage of supply, the Indian Oil Corpn . should announce such things in public for public awareness . Besides, on checking the bill, I find that my last cylinder was delivered on 07.08.2009 though the bill was issued on 05.08.2009 ie there was a delay of 2 days even after the bill was issued .

INDANE LPG (COOKING) — DELAY IN DELIVERY OF LPG

Sir,

Almost every month I am seeing a delay in delivery of Indane Cylinder. The distributor Veer Sachi Indane Gas (Damana Bazar, C. S Pur, BBSR - 751 016, Ph:[protected]/6532805) only entertains fresh application after 17-20 days of delivery of one Cylinder. However, fact is they supply Cylinder after 10-15 days of booking with repeated follow up. For examplle, we received cylinder on 28-Oct-2009. They specifically told that they won't entertain new booking before 15-Nov. So, we did fresh booking on 17-Nov. Till today I didn't receive fresh cylinder. Existing Cylinder is exhausted. Once asked Veer Sachi is telling that they can't provide fresh cylinder before 25-Nov. Now I have no cylinder at home for cooking.

One more issue. The person who supplies the cylinder at my home often asks for extra money on top of price of the gas. He also mentions that if this extra money is provided then only gas will be disbursed on time

Appreciate if you kindly look into this matter and streamline process here.

RANJAN KUMAR DAS
Consumer Number: 5901
Flat No: L - 1/27
Gangotri VIP Enclave
C. S Pur
Bhubaneswar - 751 016

LPG cooking gas cylinder — Non Delivery of refill gas cylinder

I booked cylinder refilling on 1/1/2010 on computer. Thereafter visited the agency - Agni Gas Agency- 13 Sukhram Chambers, N.H.No 8, Bapunagar-24 on 15/1/2010. The office was closed. I contacted Mr. Krishnaji employee of the agency on his mobile no. [protected] and requested him for urgent delivery of refilled cylinder. My customer no. is 20032.I again contacted Mr. Krishnaji on his above mobile no. and repeated my request on 16/1/2010. Till today cylinder is not supplied. This is happening for last 9months. The agency is not complying on facality of cylinder reffiling booking on computer. In past I brought this fact to the notice of grievance officer Mr. Sagara saheb on his telephone no[protected] many times in past. pls do the needfull in the matter.

cooking gas(indane)-LPG cylinder — non-delivery of cylinder

Dear Sir,
I am acustomer (72389) of cooking gas=-Thiruvanmiyur,Indane residing at AA43, RBI satff qtrs besant Nagar.I did not get the cylinder bookied 15 days back.I want it on May 15, at my house as on other days we will not be at home.Please ensure
Suchitra Chowdhury RBI DGM

Sir I want to know date of booking after delivery date. After received one cyclinder when will again book another cylinder. I have two cyclinders. pl specify rules to book and how many days we will get it.. any rules issued by indane gas administrator.

Indane Gas Agency — delay in delivery of cooking gas cylinder

I am a holder of Indane cooking Gas Nol S 3609, I booked my gas on 20th august2010. I was told it would be delivered in 3 days time. Since then I have been calling the company everyday but no result. When they pick up the call they promise to send immediately. I also visited the company on three occasions where I was told it will be delivered . They are short of delivery boys or the delivery boy does not know the address. My gas has not been delivered. Today is 2nd september 2010 but gas cylinder yet not reached at my home Where as the gas has not been delivered. Could some one help me
Thank you.

gas — Non Delivery of Cooking Gas after 10 days of Booking

Chirayu Gas Service, Kalyan [E]

Gas refill cylinders are available across the table for a premium of Rs 10, but if you legally book a gas cylinder, it is not delivered even after 12 days of booking.

Defenitely something is fishy. Will the authorites look into this?

Roy Kurian

Indane Cooking Gas Cylinder — non delivery after 10 days of booking

I had booked an indane cooking gas cylinder on 15.11.2010 at "Sondhi Gas Service", Saket, Delhi. But even till 10 days I have not been delivered the cylinder on the excuse that there is no delivery. Is there no delivery of gas till 10 days or the concerned people are busy filling up their pockets by black marketing the cylinders at higher prices?? Who are these people fooling?? Are there no authorities to look after this kind of behaviour by the gas agencies??

INDANE LPG COOKING GAS — delayed delivery cooking gas

dear sir
This is Thangavelu .My indane lpg consumer no : 70181.It is a month ago that i registered for a new cylinder ,still i haven't received.

kindly take necessary steps
thanks
Thangavelu

INDANE LPG GAS Cylinder — delay of delivery of gas cylinder

My name is Deepika sharma.I booked my cylinder on 13-april-2011 and its 19th of april today
and have'nt recieved it yet.i called many times but they don't even pick up the calls which makes all very difficult for us.
customer no.21883
HNo.214 PKT B/5 2nd floor
SEC 11 Rohini-110085
Phn:[protected]
Mob:[protected]

I am a holder of Indane cooking Gas Nol P 30785, I booked my gas on 29th march 2011. I was told it would be delivered in 3 days time. Since then I have been calling the company everyday but no result. When they pick up the call they promise to send immediately. I also visited the company on three occasions where I was told it will be delivered . They are short of delivery boys or the delivery boy does not know the address. My gas has not been delivered. Today is 21st April 2010 but gas cylinder yet not reached at my home Where as the gas has not been delivered. Could some one help me
Thank you.

Indane Gas — unusual delay to get refill cylinder

sir, we consumers of indane domestic gas in ambalappuzha have unusual delay to get refill cylinder.seniority is overruled by the agency.please conduct a vigilance enquiry

Indane Gas — Unusual delay in delivery of gas cylinders

My gas connection vendor is M/s Kwic Gas Service,Jwala Heri Market ,Paschim Vihar, New Delhi under consumer no.3096.I booked my gas on 19/8/2009 thru centralised booking line of Indane with booking no.12 but when the cylinder was not delivered, I checked up with the Vendor but to my surprise they told me that there was no booking done on my consumer no.
Therefore, I had no other choice and booked the refill with the Vendor on 27/08/2009 again but such is the pathetic state of affairs that till date the refill has not been delivered.Moreover, I would also emphasize on the point that inordinate delay in delivery of refill cylinders is a regular feature with this vendor and I request thru this forum for audit of this complaint by M/s Indane and i am fully confident that most of the other consumers will also endorse my view.
I request this forum to help me in getting delivery of the refill and also put things in right place at M/s Kwic Gas Service.

Thanx and kind regards,

HARBHAJAN KAUR

IOCL/INDANE COOKING GAS — UNUSUAL DELAY OF GAS SUPPLY

I'm a consumer of INDANE COOKING GAS having consumer No. K7372, SV No. 217182 dated 5/1/2000 under your distributor M/S KONNAGAR GAS SERVICE,77/A/2 G.T.ROAD(EAST),KONNAGAR,HOOGHLY(W.B.).I used to get delivery of gas within 10 to 15 days from a statutory registration after 21days of last delivery.In this instant case I have registered with distributor vide Order No.3778 dated 9/9/2009 i.e. after 23 days but the said order is being executed today on 2/10/2009.In view of above it is requested that the matter may be looked into by the appropriate authority.

Indane LPG — Purposeful delay in supply of domestic gas

The cooking gas supllied by almost all companies are not suppling sufficient gas to its customers. The plight of the customer is increased due to malpractices. Our distributor "Rai Indane Gas Distributors" at Sullia of Karnataka State is booking gas after 21 days of supply, my problem is
1. He takes his own time distributing next cylinder. It varies from 10 to 25 days.
2. The distributing vehical always carries extra cylinders to be sold at a rate of 500Rs without reciept.
3. The bill is generated on the date of booking and not on the date of payment. This is highly irreguler.
4. Spurious booking for the rarly used rulral customers is done.

IOCL — Delay in LPG Gas Delivery

My consumer # is 9931 and registered with Mithila Gas Agency, Sec-18, Noida.R/o-flat no.17/15,pocket -7, janta flat sec-82. I had always a big concern while booking my gas. The phone numbers given by Gas Agencies were never reachable and it was a real pain to book your gas. Even after booking I always had to wait for minimum 10 days for the delivery. I got to know about a new service started by Tomo Gas Service which claims to deliver in 4 days for sure. My booking experience was improved a lot by using Tomo gas booking but unfortunaetly the delivery promises were all fake. I experienced this for multiple months and I always had to lodge complaints then only I use to get the delivery.
I am very disappointed to see the response as a consumer and wish to lodge my complaint against the system India Oil has provided. Tomo gas service should be monitored for their claims.


Bhibhuti Bhushan
[protected]

Sir,

I am the customer of Vadodara and having connection no 9283. Our gas agency is Apna Bazar. we have problem that he does not lift phone for booking gas, we are to go to his office at Alkapuri. If we complaint about this he does not listen and has not improved the phone picking or lifting service for booking the gas.

will you please help us

K L Rana
2353231

Sir,
I am a customer of TIRUPATI GAS SERVICE, BULANDSHAHR[Distt.-Bulandshahr-U.P].My Cust.No. is 4347. I have booked LPG cooking gas on line on14/05/2012.My booking no. is 6024.But till date the cooking gas could not be delivered by aforementioned agency.The reply given by honour of agency is not satisfactory & behaviour of agency is rough nature. Kindly help to provide LPG gas.My email address ranjan.[protected]@ gmail.com
THANKS

DEAR SIR,
1.I AM LIVING IN BONGAIGAON TOWN.
2.MY CUSTOMER ID IS M-00675
3.DATE OF BOOKING FOR HOME DELIVERY OF LPG CYLLINDER (DOMESTIC) FOR THE ABOVE ID IS 17/08/2013 & THE NO IS-506
4.I HAVE NOT RECEIVED YET THE CYLLINDER.
-PLEASE DO THE NEEDFUL TO PROVIDE THE SAME AT THE EARLIEST

DEAR SIR,
1.I, SRI H SARMA IS LIVING IN BONGAIGAON TOWN.
2.MY CUSTOMER ID IS M-00675
3.DATE OF BOOKING FOR HOME DELIVERY OF LPG CYLLINDER (DOMESTIC) FOR THE ABOVE ID IS 17/08/2013 & THE NO IS-506
4.I HAVE NOT RECEIVED YET THE CYLLINDER.
-PLEASE DO THE NEEDFUL TO PROVIDE THE SAME AT THE EARLIEST

LPG Cylinder (Indane) — Cylinder not received

I have done my cylinder booking on 18th Dec, 2008 (Name: Nirmal Daga; connection ID: 38769)

Still I have not received the cylinder.

Every time we ask them (personally or by phone), then they say this will reach at your home by tomorrow.

We don't know when their tomorrow comes.

My Contact Nos: [protected]

Raghu Gas Services Contact nos.:[protected]/[protected]

Best Regards,

Nirmal Daga

Indane Gas — LPG Cylinder not received

gas not received
i had booked a cylinder of lpg gas on 10 days before but i havnt received till date. I asked my gas distributor Saravana Gas Agency, 25/19, Gandhi Raod, Kamaraj Nagar, Perungalathur, Chennai 63, they told everytime we sent your gas refil and get it today ...like this told past five days. My consumer number is 2147. Concern authority person take action agasint this complint and do needful for the same. Thanks Gurumoorthi
[protected] Perungalathur

Indane Gas — Delay in supply & Cheating with wrong Information,

I have an Indane gas connection is with the with chittorappan Gas agencies Chittor, Cochin. With Consumer No.-9606 I booked for my gas on 04/08/2009 with the booking No. 731, Actually I booked for the same one week previously to that date but they doesn’t accept the booking saying that you are eligible for booking after two days of issue and should ensure the availability of empty cylinder. Then again I telephonically booked the same on the above date and assured me the gas will disburse with in two days. But the Item not supplied yet. Even I make Telephone to the dealer’s office and they miss feeded me saying that the gas supply tomorrow, some time saying today so the item still not supply. My Spare cylinder also emptied that made so many difficulties during “ONAM Holidays”

I request you to take this mater and Check wheather my turn in due and ensure the availabity in due date other wise is the agency purposely cheating me

Indane Gas — Delay in Supply after due date

we are having our gas connection with indane gas dealer i.e. INDORE INDANE and our due date for the gas cylinder was 11/11/09 and we have booked it on the same day but the supply is not made till today i.e. 18/11/09 and when we make call they tell that today it will be delivered to day and we have not recd
this problem we are facing every time the supply from the dealer side is not satisfactory, we have make daily phone call but they dont respond properly to the phone call

so kindly take any action regarding this problem

Indane Gas Cylinder — Adulterated Gas provided by Indian

Dear Sir,

I want to bring this to your notice that we have been facing this as a mundane procedure of receiving the gas cylinder which is adulterated with water(mostly spoken). The other issues are as follows:
1. The cylinder provided by Indane is outdated. We had to fight with them to replace with a recently sealed one, however they clearly refused stating that everyone uses the same.
2. A recent incident due to which i had to file this complaint today, i.e. 5th Jan 2010, is that just after 3 days of a new cylinder been installed, the flames extinguishes everyone now and then. Since the gas stove is in a good running condition, its hard to believe why the flames is turned off.

The Gas Agency where we receive the gas is from "Kalkaji Gas Service", Shop no#4, L-II, LIG, DDA Shopping Centre, Kalkaji, New Delhi- 110019.
Tel[protected].

My details is- Customer Number- 31142

Please look into this matter and would be highly appreciated if things can be put into place as there could be a lot of them facing the same issue in this locality.

Looking forward for a positive and efficient response, else further action need to be escalated.

Regards,
Rabi Das
[protected]

There is Adulteration happening in Gas Cylinders in Local Shops around Hebbal & Hebbal - Kempapura, Bangalore By Cheating Customers by Giving Lesser Quantity of Gas than mentioned on the Cylinder. Several Shops around here are Cheating Customers by Giving 3 KG of Gas Quantity which Should have been Ideally 5 KG. The Concerned Government Officials in Bangalore should look into this Serious Matter.

There has been Delay in Supplying Gas Indane Cylinder near Residential Areas in Hebbal - Kempapura, Bangalore by 26 to 30 Days. Though Booking has been done, Even then the Indane Gas Cylinder is Delaying Supplying Gas Cylinder by another 5 to 6 days thus Delaying by More than 1 Month

indian oil/LPg — LPG CYLINDER DISTRIBUTION

SIR AT PRANKUR INDANE GAS SERVICES LAL KUAN GHAZIABAD THE DISTRIBUTION OF LPG CYLINDER ARE NOT ACCEPTABLE.EVEN SOME COSTUMERS GET 5 TO 10 CYLINDER DAILY AND SOME DOES NOT GET ANY ONE IN A MONTH.
I THINK THIS IS ALL HAPPENING BY BLACK MARKETING.THEY DO MISS BEHAVE WHEN WE ASK ABOUT IT.
THANK YOU

Resp.sir.
we are the consumer of
M/S.Sandhan gas agency, guwahati
my-id-7708500, we faching much
trouble regarding supply of
lpg after-22/02/2012 cylinder not
yet supply till-02/05/2012 areamanager
of lpg division may kindly look into
the matter and try to supply
the irregularites of the said
thanking you
withregards
manik dey
guwahati
phone-[protected]

Agree. I have faced similar problem at other Petrol pumps of Indian Oil which is in Chamrajpet near Ram mandir

Sir,

I forgot to write my mobile no. kindly update me on my no. [protected]. I am still awaiting reply to my complaint. kindly do the needful.
My destributor COMMANDER GAS SERVICE Raja ji puram lucknow is not informing even regarding BOOKING RULES whether fresh booking
for refill is after 21 days of booking or delivery. Kindly HELP.

book refill on 3/09/11 with booking no 247999 and cash memo number 4974 consumer number 24881 till date i have not received cylinder

Indane Gas — non booking and delivery of refile

Dear Sirs
I am a consumer Of Raj Flame Rama Park Najafgarh Road Uttam Nagar New Delhi 110059 and my consumer No. is RF 5856. I am trying for booking of refile since 25.03.09 on Phone No. 011=25337713 and 25338997 but both No. respnse is no reply. I booked on 1260 on 26.03.09 and booing No. is 2 but till date I have not received refile
Krishan Kumar Tyagi
House No. 32 Partap enclave Mohan Garden Uttam Nagar New Delhi 110059 Phone [protected]