Indian Oil Corporation [IOC] Complaints & Reviews

my self R .kumar opp of govt hospital sikandrabad road ram nagar gulaothi bulandshahar i have a connection of gas cylinder of indan gas service i book it on date[protected] at tomo gas service when i go to distributor the directly say that they dont gave cylinder to me and absue me i feel it kindly gave me right suggestion i am very disappointed

RESPECTED SIR
I HAVE BOOKED CYLINDER ON 20.03.12. BUT DID NOT HANE ANY RESPONSE TILL 10.04.12.PLEASE DO NEEDFUL

NAME OF GAS AGENCY:BADI GAS AGENCY
CONSUMER NO.20559


REGARDS
MAHESH KR
H.NO:V224,KHAJUR WALI GALI-2,ARVIND NAGAR,GHONDA,DELHI-110053
MO.NO:[protected]

To:
The Indane Customer Care:
I am the Customer of PREMIER Indane Gas Agencies
1/105-1,Alameen Nagar,
Alagar Koil Main Road,
K.Pudur,
Madurai-625007,
TamilNadu
My connection number is 3532.
The service by this agency is very poor.When I call them to book a cylinder they said ur cylinder will be booked only after the completion of 21days from the last delivery.If it so, then they deliver the cylinder after 40days from the Booked date.. So, 21+40=61 days. How sir? Is it possible to run a big family with a single cylinder for 61days?
For the last 2months they r doing like this.. I have booked my cylinder on March 17,2012..
I am waiting for the new cylinder till today April 9,2012. They told tat u'll get ur cylinder only aftr the completion of 40days from March-17.
My old cylinder was consumed and emptied before 2weeks. Now it is very tedious for us to do anything without cylinder.
Please make some actions to overcome this problem sir...

Subject- Gas Leakage and catching fire issue not taken seriously by Indane Gas / Sondhi Gas Service.

Last night our gas cylinder got finished and so we replaced it with our second cylinder. In the morning of today at 8 am (9th Apr-2012), during cooking, we found that our second Gas cylinder is leaking badly when it caught the fire. Somehow we got controlled on the fire and checked that Cylinder is having a problem. After that we immediately tried to report the issue by phone at 10 AM but the given indane numbers were engaged and sometimes not working. Then we managed to contact the indane transporter guy (Name- Sri Ram) to see this issue who provide the services in our region (Paryavaran Complex). He said that he will be visiting our home as soon as possible. Waiting for after 2 hours, we again reported this issue to the Sondhi Gas service ("SHOP NO-J-3, SAKET",NEW DELHI) visiting them personally and they assured us that it will be solved by the evening. After that, we called so many times to the agency number which was busy, and then 20 times to the transporter guy also. Each and every time he replied that he has sent a boy who will reach in 10 minutes at our place. After 5:40 pm, this guy Sri Ram didn’t pick our phone call. We tried again and again to the same number. After 7 pm, we contacted him using another mobile number, then he picked the call unknowingly and said that the boy might be on the way to our home, and he intentionally dropped the phone call. And after that he switched off his mobile phone to ignore our call.

Now its 8 pm. Indane Gas agency has not taken this issue seriously even after the 12 hours of reporting the issue. We could not have a proper lunch/dinner today. If they can’t understand the seriousness of the matter, where the human life is in danger and every month we read the accident cases in the news paper due to gas leakage, its very sad to know that Indane has become a failure to satisfy their customer. And due to lack of sincerity within the Indane employee, many lives might be in danger.

Please, take an action against Indane/Sondhi gas service and provide us a good replacement of the cylinder. We still hope, Indane would try to be better in future.

Thanks
Vipul Sahu

I have got a gas connection from an agency in Trivandrum ( Shelly Gas Agency). I have booked for a new cylinder on 9th March. The agency has not supplied the gas till date. When i call the office they are giving the excuse that my order number is not reached. I have no option to know if they are saying the truth or they are selling gas not in the booking order. Could you please let me know what i can do in this case

I'm a LPG consumer with Kavery Indiane Services, Kunnicode, Kollam, Kerala, Customer no is 11423. I am not receiving the filled cylinders on time from past so many months. Last time I booked on[protected] and it is not delivered so far. I am facing big problem due this. Frequently I am inquiring with their office about the delivery, all the times I have been informed that it will be delivered soon, but still not received. Today when I approached the delivery man when he was delivering the cylinder on the next house, he refused to listen our words and he said you can go anywhere and make the complaint about him.

Ajimon Yohannan
Kizhakketheruv

deer sir,
booked gas 04/04/2012 but not delivered at this time we have first complaint noticed consumer call center

[protected] dated 06/04/2012 but not shout out my problem

please ,
shout out my problem .
thanku,

consumer no. 2303
GANGA VISHNU MISRA S/O D.S. MISRA
SANTNAGAR RALEWAY CALONEY SIDHAULI SITAPUR U.P. INDIA

I have a connection no. 9320 from Sachhidanand Gas Service (Indian Oil), Ambala Road Jagadhri
I have booked gas on 08.03.2012 but even after lapsing 21 days of booking I have not received
the gas cylinder.

The distributor is not responding propertly and giving unfair excuses. Presently I am using gas cylinder
of my neighbourhood for the last 11 days.

Kindly do the needful and try to solve the issue.

regards
bhuvnesh kumar
husband of Anuja
mob :[protected]

Dear Sir,

I am a consumer of Vasudha gas agency, Kuttippuram in Malappuram District with consumer no. 11914. I am having two cylinders. This agency is not supplying gas cylinder in time, they will not attend the phone calls of booking cylinders, they are supplying cylinders to the hotels and vehicles etc. Their booking phone no. will be always engaged. If we are booking a cylinder in person, they will not give the booking no. at all.

I received a cylinder on 10/08/2011,after which their next delivery was on 10/10/2011,after which they delivered on 28/12/2011 and their last delivery was on 20/02/2012,this is the way of their delivery and you can see from this pattern they always take a duration of more than two months.Now,both the cylinders in home is empty and i'am facing a great trouble by not receiving them.This is not the first time they are doing so,this was the same case even before,they always take a duration of 60 days or more for their delivery.When i called the Gas Agency(VASUDHA GAS AGENCY-KUTTIPPURAM),the staff of the same used abusive words and told he cant deliver the gas,he'll deliver it whenever he wishes.As a tax payer and a modest citizen i would like to bring this to your notice,hoping that you will take necessary actions against such hoardings and selling it in black market.I hope you will reply to my letter as soon as possible with a positive response.

I hope you would take necessary steps to support consumers and take legal actions against such agencies.




Your's Faithfully,

ABDU RAHIMAN.T.K
KUTTIPPURAM
MOB NO:[protected]

i booked gas for home delivery on 22.03.2012but till today6.4.2012not deliver.when ever i make phone call to thier repersetativehe not take action .i am very sorry to say thati am facing much problem due to this type ofservice and it is regular happeningwithioc gas agency distributor nutan gas bettiah my customer no -209

Dear Sir,
I, Anand Dev Kumar Yadav, Staying at Kapashera Gaon.
I have applied for the Indane Gas Connection at M/s Jatin Gas Agency, Kapashera Gaon on 27th Feb 2012 having Application ID 1110/[protected]. At applying time, he says that your connection will start after one month.
But till date i have not received any letter or communication from M/s Jatin Gas Agency for connection. When i tried to call him, they did not attend the call. When go to personally, they say that your application in progress.

Sir, i requested to you, please help me to getting the new Gas Connection.

Regards,
Anand Kumar

even after 45 days, gas is not delivered. Is there such acute shortage of gas. HP gas agencies deliver gas within a few days. Why so with this Indane gas agencies , specifically Sandhya Gas agencies. Are they selling cylinders out? Public say goes that these can be sold out at a black price of Rs.550. We have additional cylinder too. But, one cylinder does not come for 45 days, which is the booking time for next. This causes much problemse

Sir,
Last month 14 march 2012, I had booked a cylinder on Katariya Gas Agency, Morshi Dist- Amravati. My consumer No. is 1195. Till date the same is not delivered to me. Repeated attempt over to telephone that the number is not of order. When I went to agency to enquire about it, the staff had say me last 10 days strike of gas company so I canot help you. I request you to please look into the issue.

I Arun Kumar Kamaria, 283-Gumasta Nagar ,Indore(MP) is a consumer of Indane gas, consumer no.-43522,Dealer name –Sundaram gas agency, Indore(MP)pin- 452009.i had booked gas cylinder vide booking no.-207390 on 12/3/2012 and got intimation that through cash memo no.14930,cylinder have been supplied to me on 30/3/2012 through SMS by gas booking authority of Indian oil gas but regretted to inform that the said cylinder has not been supplied to me till 3/4/2012 though the distributor contacted and shown sms sent by Indane gas. It is requested to solve my problem, provide me dully filled gas cylinder at the earliest. The suitable action as deemed fit against defaulter is requested.
Arun Kumar Kamaria
Mobile no.-[protected]

I SHRI AJIT MUKHERJEE A CONSUMER OF M/S MOONLIGHT GAS SERVICE OF BHADRESWAR MANSATALA, BHADRESWAR, HOOGHLY (CONSUMER NO. 10896). I HAVE BOOKED FOR REFILL THROUGH ONLINE BOOKING SYSTEM ON 16/02/2012 BOOKING NO. OF WHICH WAS323312 BUT TODAY IS 2ND APRIL, 2012 I DID NOT RECEIVED ANY REFILL FROM MY DISTRIBUTOR. WITHOUT DELIVERY OF BOOKING REFILL NO FURTHER IS BEING MADE THROUGH ONLINE SYSTEM. BUT SUDDENLY YESTERDAY ON 01/04/2012 AT NIGHT I TRIED TO BOOK FOR ANOTHER REFILLING. BOOKING WAS MADE NO. OF WHICH 345601. I DO NOT KNOW HOW IS IT POSSIBLE AND WHY DISCIPLINARY ACTION WILL NOT BE TAKEN AGAINST MY DISTRIBUTOR FROM MY END. BECAUSE A REFILL A CONSUMER CAN GET OVER ONE MONTH FROM THE DISTRIBUTOR. CONSUMER HARRASMENT, REFILLING DELIVERY (EXCEPT ACTUAL CONSUMER) TO SOMEBODY WITH TAKEN MUCH MONEY. I DO HOPE ANSWER FROM YOUR END OR FROM MY DISTRIBUTOR TO COMPLY/ANALYSE THE MATTER WITHIN THREE DAYS FROM TODAY. OTHERWISE NO ALTERNATIVE TO GET SHELTER BEFORE COURT.

AJIT MUKHERJEE
12 R B AVENUE, BANKIM ABASAN
BHADRESWAR, HOOGHLY

Dear Sir/Madam,
I am Tapasi Kundu(Dey),w/o Samit Dey.My address is Vill-Bindabanpur(Dey Para) Arambagh Hooghly 712601.I applyed my Gas Connection.My booking no- is [protected] at[protected].My Registration No is [protected]. My Distributor is M/S GANAPATI GAS SERVICE GOURHATI ROOD,ARAMBAGH,HOOGHLY,712601.Till date I not recive my New Gas From my distributor.
When I am going to that shop,he refuse me many time.

So Sir/Madam please look in to this matter

Respected Sir

I am residing in Banjarawala THDC Colony Dehradun. My consumer no is U-11983 and the distributor is Uttranchal gas agency.We have booked for refill of Indane Gas on date[protected]. We have not received gas until today[protected]. It has been over 14 days after booking but still we have not refilled gas. Please booking no is 282. But still we have not received refilled gas cylinder. We are not able to even cook without gas. We have asked the gas distributor agency (Uttranchal Gas Agency 249,Race Course,Dehradun), but they are not responding properly.If the delivery is delayed so much of days like this how can we manage. Kindly government should look after this issue seriously and take actions against the concerned persons/ agencies.

dear sir,
i am a customer in indane gas agency in last 35 years old.but i have not satisfied with his services. some point pls clear asap.

1:-distributor telephone no mostly time engaged.

2:-when i refile a cylinder then he say that next book the cylinder in next month so pls clarify the next booking status.how days gone i book the cylinder.
3:- distributor staff behavior very poor.

pls clarify asap.
thanks & regards
dr.v.k.tandon
295-white ganj hardoi

my connection no. 1264
agency name-A.K.GAS AGENCY
HARDOI-241001

Gas booking bad response
Sub: Gas booking and request for supply at the earliest

Respected sir,

I am BRAHMAIAH U.8-3-228/420/A,RAHAMATH NAGAR, YOUSUFGUDA-500 047. In order to book a gas cylinder I am calling Banjara Gas Service from last 3 days to the following numbers 23751289, 23744786, but it is not connecting to those or even if connecting also agency people are not picking my calls. Both are engaged/not picking calls. Request the concerned person to book the gas cylinder as I furnished my details as below.

Customer Name: BRAHMAIAH.U
Mobile: [protected]
Consumer No: 38287443
Category: Domestic

If any further details call or email.

Thanking you in advance for your work.

Yours sincerely,
BRAHMAIAH U.
8-3-228/420/A,
RAHAMATH NAGAR,
YOUSUFGUDA-500 047
Hyderabad

We have booked for refill of Indane Gas on date[protected]. We have not received gas until today[protected]. It has been over 22 days after booking but still we have not refilled gas. Please booking no is 934. But still we have not received refilled gas cylinder. We are not able to even cook without gas. We have asked the gas distributor agency (Swarnapuri Gas agency, salem District, Tamilnadu), but they are not responding properly. They are saying that we will receive only after 30 days from date of booking. If the delivery of is delayed so much of days like this how can we manage. Kindly government should look after this issue seriously and take actions against the concerned persons/ agencies.