Indian Oil Corporation [IOC] Complaints & Reviews

lindane — no refilling is given in time

Dear Sir,

We have one gas in our home, and we are join family and we are total of 19 person and we have single gas clinder

We are the customer of Rajesh Gas Agencies in Madhavaram Chennai-60. and our sonsumer No: 6857, we have been booked the gas on 06.5.08 and till date we have not receive the gas,

i came to know that our delivery has been given to some other person and we dont get service from the rajesh gas Agency.

When we asked for complain book we were not given, we like to take nessery action.

lindane — Non in time

Dear Sir,

Sub.: Gas Connection No.R-41065 - Raghu Gas Service,
28-29,Kamla Nehru Market,Khandsa Road,
Gurgaon,Haryana.Pin-122001


I have been trying to book my cylinder for the last 6 months in time , but I am unable to contact any of their numbers. Either the phones are ringing or busy. There is no 24 hour booking no. as well as the helpline nos. are also not responding.
I had requested the matter to Mr.T.C Sharma through phone,messages ,he provides his cell no ,but most of the time this mobile switched off.Every time my family disturbed as telephne booking are not possible and every time I am not able to go to their office to book the refilling request.Since I am working in private co. I have no time.

Please solve the problem permanently & immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many months as any of their phone either they are not working or no body picking the phone.

This is a pathetic state of condition as on dates where we are thinking telebooking etc for Delhi.If it is for Delhi then why this type unprofessional Gas service providers are still in Gurgaon.Why there is no service?

Request to understand the worry /importance of mail and help me.

Thanking you,

Yours faithfully,

K.S jena
[protected]

To,
The Chief vigilance Officer,
Indane Gas, IOC Ltd.
Sub:- Too much delay in delivery of gas cylinder.
Sir,
With reference to the above I have the honour to inform you that I am a Indane gas consumer vide no.006233 and the name of my gas agency is Prazzalak Indane Star Distributor, Pathsala, Dist- Barpeta(Assam), Pin-781325.The gas agency make too much delay (about 50/60 days) in giving refill cylinder, thereby making it impossible to get the allotted 9 (nine) numbers of cylinder approved by government of India. After getting one cylinder the customer have to book refill cylinder after 16 days and delivered the booked cylinder in about 50 days. A enquiry of the consumer gas booking card will reveal the actual fact.
Therefore I request you kindly to make a ground level enquiry at the agency so that customer can be helped.
Yours truly,
Dadhiram Kalita
Vill-Kuwara, P.O.- Patacharkuchi
Dist- Barpeta, Assam, Pin-781326
Contact No.[protected].

Dear Sir,

My consumer no is 56442. I book for refill cylinder on 02 Aug 2015 and received message that my cylinder is registered with ref No. 695187. On 13 Aug 2015 received a message that cash memo [protected] generated for booking no 695187 shall be delivered shortly. On 18 Aug 2015 a message received my refill booking stands cancelled. Then I again book for refill cylinder on 18 Aug 2015, but still not received a refill gas cylinder. My Distributor name is Captain Gas Agency Pratap Vihar, Sector-11, Ghaziabad (UP).

Please take necessary action to avoid hardship of a poor family.


Regards

SK Sharma
Ex Army Personnel
D-393A, Pratap Vihar, Sector-11
Ghaziabad (UP)

This Complaint is Regarding the Gas Distribution Persons who are Supplying the Gas to Residents Houses are Charging Rs 15 in-spite of the Heft Gas Bill of Rs 415 in Bangalore near Hebbal. I would like to this bring this matter in front of the Karnataka Government - Are We Supposed to Pay Rs 15 Extra Each Time for Gas Delivery???? Sir, Pleas do a Calculation on the Profit Earned by these Gas Distribution Personnel - The Total Amount Collected by this Way of Charging Rs 15 for Each Gas Delivery from Each Household. Example : There are 1000 Houses/Households and Charging Rs15 for Each Gas Delivery the Total Amount Comes to Rs 15000. This is such a Big Profit Making Collecting Our Hard Earned Money? Why are we being Charged Rs 15 for Each Gas Delivery??????????????????????????????????????????????????????

This Complaint is Regarding Residents are being Charged Rs 15 for Each Gas Delivery Per Each Household. The Gas Distribution Personnel are Charging Rs 15 for Each Gas Delivery per Each Household near Hebbal, Bangalore. I would like to bring this Matter in front of the Karnataka Government - The Gas Distribution Personnel are Collecting Rs 15 from Each Household for Every Single Gas Delivery. Sir, Please Calculate the Amount of Profit the Gas Distribution Personnel would have made from Every Household. Example - There are 1000 Houses in a Locality. The Total Amount Collected Would be Rs 15000. This a Big Amount in spite of the already Burdening Gas Bill of Rs 415. Are we supposed to Pay Rs 15 Extra Every time for Each Gas Delivery??????????????????????

This Complaint is Regarding Delay in Supplying Gas to Households near Hebbal. Even after Booking the Gas, More than 1 Month Delay in Supplying Gas to Households. Gas Cylinder is Basic Necessity for Cooking but The Indane Gas Distribution has been Delaying Supply of Gas by more than 1 Month. Who is to be Blamed? Why is Karnataka Government not taking any Action????????????????? The Karnataka Government should Fine Gas Agencies Delaying the Supply of Gas that is Causing Problems. I would like to bring another Complaint Regarding Residents are being Charged Rs 15 for Each Gas Delivery Per Each Household. The Gas Distribution Personnel are Charging Rs 15 for Each Gas Delivery per Each Household near Hebbal, Bangalore. I would like to bring this Matter in front of the Karnataka Government. Are we supposed to Pay Rs 15 Extra for Gas Delivery

indane gas - bangalore cauvery agaency — delay in supply of refil

My consumer No. 55318 at Cauvery agaency for indane gas at Krishnaraja puram, Bangalore -36. I had booked gas cylinder on 30-9-09 , booking No, 4627 and they cancelled the booking on 12-10-09.Even though they promissed delivery by 10th Oct 09. Once again they booked them self as on date 21-10-09 the cylinder is not delivered. The Depavali fastival we could not clebrate due no gas in the house.

sir,my LPG gas connection changed to another agency by ioc.my new con-no is 9190.i have booked cylinder on 15 days back.2or3 time i calling agency.but up to date cylinder is not supplied,so kindly taking further action this matter.

Sir,
I have booked my LPG on 22/4/15. But not delivered the refill. Previous 3 times also delivered after 50 days. Please give the reason for why this late delivery happens. Looking forward to the immediate reply .


With regards

Sreedevi.K.A

Amit Dhaka — Not full fill of Gas delivered at home

So many time tell about gas delivery problem but no any kind of response by Amar gas agency. Last before two month of last delivery of gas cylinders and every body paid the delivery charge with gas cylinder even than no responsibilities should be taken by said gas agency .

last time sridar gas agency (distributor's code: 189286) taken 15days to deliver the refill cylinder. this time i have booked on 11.03.2010 till they not yet deliver the refill cylinder. my refill order no. 4618.

lindane — gas cylinder undelivered

We are a customer of Shubh Laxmi Gas Service, A-138/3, Vikas Marg, Shakarpur, Delhi-110092, my consumer number is 15496. We had booked a cylinder on 20th January, 2010 by MTNL Booking Number 1260. My Booking Number was 12.

But even after 10 days we have not recieved the gas cylinder.Even though reminding them several times about the same.

Please treat it as an urgent complain.

Indane Gas — Undelivered Cylinder

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, 172, Harkesh Nagar.palla no. 3 Fbd Haryana and user of Indian gas . In our Area Rainbow gas Agencies Faridabad Demestic uses) Distribution.

our consumer no.R-13546
boking date is 25.01.2010.
Expected delivery was 27.01.2010

but regret to inform that till today (08.02.2010) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

Kanhaiya Kumar Ray
mob:- [protected]

Indane Gas — undelivered of New cylinders

Dear Sir/ Madam,


I have taken New Indane Gas connection through BINDU SHAKTHI GAS SERVICES(Indane Gas Distributor) on 18 July 2009.

I have paid the amount for two cylinders for which the delivery of cylinders has not been done. Inspite of several visits and phone calls to the agency since July 09, they simply ignore the complaint saying that they have already delivered the cylinders to others and now they are unable to trace out to whom they have delivered.

Now they are ignoring my requests. Below are the Connection details:

Booking Number:[protected]
Customer Code : 125339
Consumer Name: Srujani Choudhury
Consumer Number : 82571
Catogery : Domestic - Double
Type : SL69
Address : Plot No: 51,30-230/2, Santhoshimanagar Colony, Beside Gayathri Enclave, Neredmet, Secunderabad-56


Gas Agency Address:

Bindhusakthi Gas Service
H.Noo:30-1610/90, Plot No:90,
Suryanagar Enclave, safilguda.


Request you to do the needful. Either help me to get the cylinders or refund the amount which I have paid.


Regards
Ms. Srujani
[protected]
[protected]

i am at rajgir in bihar my consumer no 559 name p.k.jha

last two month -i not got any cylender but i booking timely
please see my matter

Indane Gas — Undelivered gas booking

I had booked for replacement of gas cylinder with Indane through automatic booking. I did not recieve the cylinder and enquired they say the cylinder was already delivered, This is not happening for the first time. In the earlier occation I called the delear explined him that we had not received the cylinder and he promptly replaced with new cylinder

This condition is everywhere in India, at every corner of India these Gas agencies mafia are ill-mannered as well as non-helping and corrupted.
My case is as follows:-
I am living in Laxman Vihar, Gurgaon, Haryana. I am very fed up with the gas cylinder agencies like INDANE and HP. I am trying to take the connection from last four months but they always say that connection is not available, apply next month. But their next month never comes, Whenever I reach there, they say’s connection is still not open. I am talking about “Anand Enterprise Indian OIL” located at new railway road gurgaon-122001
Even I tried to call the customer support number’s given at the office but no one even pick up the call. Either the number mentioned there are out of service or do not respond. I have tried on following list of numbers:-
[protected],
[protected],
[protected],
[protected],
[protected](Mentioned there as senior’s number but still not working)
[protected].

Can we imagine, even after having so many numbers, still no one is there to support or hear your problem. Is this department is under government?, The person sitting there are doing corruption openly, even I have seen someone giving some bribe to some senior person for just having a new connection.
Even I have tried for the same in HP too, but they also respond very badly, they say try in Indane, and Indane people say try in HP. They never ready to help and are very ill mannered people.
What kind of country has become an India? Is there any way of justice? Can’t I have a simple connection even though I have all the documents? Can’t anything be done against them, are they really free to do anything and any corruption. Can’t we make them learn lesson? Why we have left this department so immature and ill-mannered.
Please help me to provide the justice and guidance. Please take serious action against such people who are doing so much corruption on basic necessity of people.

Thanks & Regards,
Ajay Kumar
Mob:[protected]

You could complaint at their official website at:

http://webapp.indianoil.co.in/paribhavam/

Sir,

My Consumer No : 35910.

I had lodged the complaint to refill the gas . After 21 days they had delivered the same. By time, when my old gas went down, we connected the New GAS and found that the cyclinder is having problem and gas is not coming out that.

We lodged the complaint with Bhubanswar GAS and after 2 days only they send Mechanic to repair the same.

Surprisngly, it is taking 2 days for them to solve any problems within the city limit and the way they are behaving withthe customers are pathetic.

Dear sir we r getting problum in indane gas service, sir the M D is blacking the cyclander . he promots only his relatives or vip person . ours complaint are :-
1. CYCLANDER IS BLACKING
2.PROMOTS ONLY RELATIVES & VIP
3.WATS THE COST OF CYCLANDER BCOZ AGENCY MEMBER TAKES HOME DELIVERY AMOUNT IN AGENCY.
4.AFTER BOOKING CYCLANDER GETS WITHIN 10 DAYS .
5, CYCLANDER BOOK AFTER 25 DAYS .
6. NO NEW CONNECTOIN ARE PROVIDE. IS IT CLOSE FROM UR SIDE OR WHY HE DOES'NT PROVIDE IT .
7. HOME DELIVERY SERVICE ARE NOT AVAIBLE

SIR WE R GETTING A LOT OF PROBLUMS .SO KINDLY REQUEST 2 U PLS TAKE ACTION ON ALL THIS COMPLAIN. THANKING YOU


SATISH, RAVINDER, ANIL SUBHASH, DINESH, MEGHRAJ, SATPAL WALIA, RAJPAL TOMER, RAJENDER VERMA, SATISH TYAGI, OMPARKASH SEHRAWAT, RAMKUMAR RANA, ISHAM SINGH RANA, SUKHPAL SANDU (CHAIRMAN OF MARKET COMMT.)


BRANCH GHARAUNDA
AGENCY INDANE GAS
DISST. KARNAL
BY AGGERSEN COLONY MEMBERS

Dear Sir / Madam,

I am a customer of Nethaji Gas, Seven wells, George Town, Chennai - 600001, with the customer no 6529
In the first time I book after the 21 days of last cylinder delivery, they are saying after 10days, we will get the gas, after that when we go and ask, they are saying for more two days, and after that when we go and ask, they are now saying for more three days.

they cylinder is empty in our home, please help us.

my contact no is [protected]

i am customer of indane gas but not happy customer of indane gas my customer number is 1057,we stay @ kothrud area,

we reuquest every time to the supplier i.e.siddhivinayak gas agency deliver gas on saturday, but they never listen to us. they send gas in week days and when we call they give many casual answers which proove zero customer care.

for a singal gas we have to call them & request them when they become very careless every time.
hope this mail works and atleast someone care for customers who have to fight for their rights.



regards

Dear sir we r getting problem in indane gas service, sir the Gokul Gas Agency in Vadodara (Gorwa), Gujarat is blacking the cyclander ours complaint are :-

I have book the cyclander as on 28 Dec 2010 and till date I not recd the cyclander. Agency person is not giving proper reply.
1..AFTER BOOKING CYCLANDER not GETS WITHIN 10 DAYS
2. CYCLANDER IS BLACKING

I hope that you take the action against agency and reply ASAP.

I an a costomer of Indane gas service, Raigarh, Chattisgarh. My costomer no is 135591. i booked to providde a gas cyl. on 15/3/2012 which booking no. is 6276 dt. 15/3/12. But after one month there is no response to deliver the cyl.