Indian Oil Corporation [IOC] Complaints & Reviews

I am an Indane Gas consumer attached with MIDNAPUR POLICE CO-OPERATIVE STORES LTD, of Midnapur Post in West Bengal.
The local authority has a rule not to entertain any fresh booking of supply unless 21 days is over from the supply of first cyllinder.
We had booked for a cyllinder on 13th February and they confirmed to supply the same with in next 7 to 10 days.Now since last 3 days they are answering that the same will be delivered to us anytime.
When My wife telephoned them today at 9 am which they had asked her to do as they start their supply at that time , she was confirmed it will be delivered today. when now just at 17.15 hrs she called their land line number - [protected] they simply refused to reply saying they are busy with customers and asked her to keep quiet till she gets the supply.I again reiterate they were very rude in replying to a lady and asked her not to disturb them as they are very busy people.
Now we dont know what to do and awaiting your support.

sir haio my name is ravindra kumar kartha indane gas consumer no/5355 iam allready booked gas cilinder 24th jan 2012 booking no 100 agency name anusha nerul tell no 022 27722076/[protected] after fitteen days asking gas bottle phone pick down no answer some time getting they told today sendinng daily up to today 5pm not responsibility we aere calling some staff argument with me likea talking with machi bajar sir i have list of who is black gas bottle given i wll cmplaint ti top level ia newer affaraid ok pls do as soon as action yearly this is my request and complaint iam waiting for ur kind rply

I am intian customer havin the gas no. K- 27552 ( Giriraj Singh Tomar) Address A- 164 Beta 1 Greater Noida booked the gas on 10th Feb 2012 through Automated gas booking system - mob. [protected] and today when the delivery man come to give the gas to my home i asked him to weight the cylinder he says you need not want to have the cylinder and he has give that cylinder to boys staying next to my house no . A- 165 and took Rs 600 from them....

PENSON AND GROUP SCHEAM DEPT JEEVAN PRKASH 25,KASTURBA GANDHI MARG,NEW DELHI

Dear sir ,
This is regarding to inform you that my mother (mrs munni devi) husband of late kishore kumar who was employee of indian oil corporation havn't recieved the pension check yet for the month of january 2012 and . ANNUITY NO.45721 AND POLICY NO. is 47418 so kindly do the needful
thanks


regards ,
rajiv kumar s/o late kishore kumar

dear sir..through 24 hours gas booking system i hav booked my gas cylinder on 23rd january 2012.my consumer number is 11145 s.brinda i got a message through my mobile number that cash memo was generated and cylinder will be delivered soon.the cash memo number was 7963.based on this i waited for the cylinder as per the message it was not delivered in time.yesterday i have contacted prasanna gas agencies([protected]) the person said he will verify and do the needful.today cylinder was delivered without any cash memo.so after i came back from work i contactetd the above mentioned number and he said he was busy in some meeting.am sorry to say after centralizing gas delivery this type of problems should not have occured kindly arrange to send the cash memo at the earliest
thanking you

ON 18/02/2012, I BOOKED FOR REFILLING MY DOMESTIC GAS CYLINDER THROUGH SMS GAS BOOKING SYSTEM PROVIDED BY NEIT UNDER THE WEBSITE NAMED TOMOGAS. THIS BOOKING SYSTEM HAS APPROVAL OF IOC. I GOT CONFIRMATION MESSAGE ALSO WITH BOOKING ID NO.1. ENQUIRED ABOUT DELIVERY OF GAS ON 24/02/2012. THEN SRI SAINATH INDANE GAS AGENCY REPLIED THAT WE ARE NOT ACCEPTING SMS BOOKING SYSTEM AND AS PER OUR RECORDS YOU ARE NOT BOOKED ANY GAS.
THIS CAUSED ME INCONVENIENCE.

FOR BOOKING SRI SAINATH GAS AGENCY CALLED ME TO THEIR OFFICE WHICH IS LOCATED FAR AWAY FROM MY HOUSE. I AM UNABLE TO UNDERSTAND WHY NATAYYA PALEM AREA HAS BEEN GIVEN TO SRI SAINATH INDANE GAS AGENCY, WHICH IS LOCATED FAR AWAY FROM NATAYYAPALEM. WHERE AS TIRUMALA GAS AGENCY WHICH IS VERY NEAR BY TO NATAYYAPALEM.

I WOULD LIKE TO REQUEST THE AUTHORITIES THOSE WHO WILL DECIDE THE AREAS OF EACH GAS AGENCY TO CONSIDER NATAYYAPALEM AREA NEAR BHPV FOR TIRUMALA GAS AGENCY INSTEAD OF SRI SAINATH INDANE GAS AGENCY PLEASE.

I'm an Indane domestic customer with my consumer no. 971. My distributor is Kishor Krishna Indane (Ph.[protected]. I've booked for refilled cylinder on 30/01/2012 but it is not delivered so far. I had lodged a complain (# 296038) on 14/02/2012, still the problem is not resolved. I'm trying to contact my distributor over phone day after day, but in vain. As a consumer I've the right as applicable. I want necessary action against this issue including its early resolution.

I am Praveen Chauhan R/o D-269, G.F., Avantika, Sector - 1, Rohini, Delhi - 110085 have booked Gas cylinder on 9th February 2012. Inspite of regular reminders Kandhari Gas Agency delivered it on 22nd February 2012, when I asked to the delivery boy for the reason of delay he did misbehave with me. When I told him that I am going to do complain of him he never bothered to apologize. When I asked to check weight of the cylinder he refused to do the same & when I blame him that he is blacking the cylinders, he agreed that he is doing & no one can stop him.

I request you to take immediate action against the delivery boy & agency - Kandhari Gas, Plot No.A-63, Pocket-00, Sector-2, Rohini, Delhi-85.


Thanks & regards,

Praveen Chauhan
Customer No. - KG 18883
D-269, G.F.,
Sector - 1,
Avantika, Rohini,
Delhi - 11085
Mob : [protected]

Cheating by petrol pump attendents.
This incident occured on 21.02.12 in evening.
I went to JOAQUIM PETROLEUMS Address: SION- TROMBAY ROAD DEONAR, Mumbai, Maharashtra, 400088
Im a regular customer of this petrol pump from last 5 years.
That day i asked the attendent to fill full tank.first attendent show me 0000 & start filling petrol than other second attend call me to open the the bonut and started asking me about battery and water etc. I totally got distracted. After I came back third attendent who was standing near the meter showed me Rs. 2000 and it was not showing amount of petrol filled up. I was surprised as I was expecting less than that. I was about to pay theen my who was sitting inside the car came out and told that meter was showing 1750 why you are paying 2000. Then when started complaing about it one attendent took out the reciept from the meter which was showing all details of and showed Rs 1750 bill. This is the first experience I don't know how many times I must have been cheated by this petrol pump. I want to make formal complain so that other customers are not cheated by this petrol pump dealer

Dear Sir,
I am Dinesh Kumar Tiwari s/o shri Yogendra Kumar, Shivpuri Baldeo Road Raya, Mathura. Pin-281204.
sir I apply for gas connection in Mr. Ray Indane gas service, Indra Bhawan, Baldeo Road, Raya. then gas employ was ask to pay 5630 rs for 2 gas salendar, gas stove, ragulater, gas pipe and gas liter. I pay 5630 rs for all assecaries. then his employ give me a bill aftter 4 days only 3684 rs

so sir I request u please take a immediet action on this gas service. and help for all consumer. and stop the carreption.

Thanku

Date: 22/02/2012

Dear Sir

I am the consumer of your good fame with consumer No.16298. I have booked Gas cylinder on 7th Feb'12,but still i am not received Gas cylinder . I checked with local distributor (Meenaambigai Agencies - Annanagar - Madurai). He told gas cylinder stock not available with him , it will take another one week and no proper response from this distributor. In this context awaiting your kind immediate action in this regard.

Mobile No: [protected]

Dear Sir,

Indian Oil Corporation had announced car in a tank offer on 2012. The offer ended on 31.01.12 but still they did not declared the winners for the same.
As per the clause they will be announcing the results by 1st week of Feb’12 but still they did not announced the same.
Kindly look into it and do the needful.

i have book my gas slender at. 21/01/2012 but i have not get it at today my connection no.k-10411 by kiran Indian gas service kerakat jaunpur u p

Indane Gas Agency Global Indane, Panchasakha Nagar Dumuduma, Bhubaneswar-19 Tel 2471622/2472622 is harassing me for delivery of gas in every booking. My customer No. 2786, Rasbihari Tripathy. The delivery is very poor. They are insisting to book a refil after 15 days of delivery. In every time they delivery the gas from 10 days after the booking. We are supposed to get two refils in a month. They are supplying a refil in a month. Not responding over phone. Therefore I am suffering a lot. My mobile No.[protected]

has anyone ever tried calling so called toll free number at the following website:
http://indane.co.in
it is so useless that first of all it does not ring at all, even if it rings, no one picks up. I really wonder why they have provided such a useless number for so called customer care. Next, what the website claims that we can give complaint online, but it never accepts any complaint given on the website. Everytime it gives error and comlaint does not get registered.

What a pathetic service from Indane. You can't call them for any complaint because the number is useless, you can't log a complaint becuase system does not accept it.

I am a consumer of Indane gas.I had booked a cylinder on 02/02/2012 with a booking no.200872 and cash memo no.258 through SMS.As the message came i.e. it delivered on 09/02/2012 but till date ididn't get the cylinder
So kindly take some serious and prompt action on this matter.


Name of the agency- Sumati gas agency

Name of the consumer-upwan lakra
consumer no.05707
Address-gungu toli,chruch road,
Ranchi, JHARKHAND
834001

My consumer ID of Indane gas service is 138241 and service provided by Rajarhat Gas service situated in north 24 parganas.Upon registered for supplying fresh gas cylinder they deliver it in time but after few days when we trying to use it,we found it empty and found it default and leaked cylinder delivered.We registered a complaint on 31st January.2012 on oil industry customer service ([protected]) but no action take so far.Now we are without any gas service.The emergency contact numer is not in use and bno body entertain.Do not know how IOCL provide service.

The delivery boy also donot provide any receipt of purchase buy default.Request you to take action against that.

Thanks & Regards

Mrityunjay Munsi([protected])

Sir,
I got a indane gas leak in my house on Sunday[protected] at around 0900 hours. Immediately I tried to contact the Emergency
contact numbers [protected] and [protected]. I could not get both the numbers inspite of my several attemps from 0900 hours to 1200
hours. Kindly look into the complaint against IOC Indane Chennai and resolve the complaint of no answer from those emergency numbers

with regards
T. Jeevanantham
No 123, Perambur High Road,
Perambur, Chennai 600 001
Mob No [protected]
email [protected]@yahoo.com

Sir,
Respectfully I want to bring your kind notice that I am the consumer of indane gas, my con: no: is 3446, which in the name of Afzal Ahmad.
Sir, I booked my request for refilling on 04/02/2012. at naveen gas agency sahaspur, but there is no response so far from the above said agency. I went to naveen gas agency my self for above said matter, but I did not get the answer with my satisfaction. I came to know that...

Dear sir,
i m connection holder from sakti dist. janjgir-champa c.g. , when i was taking gas connection "gas agency owner's" charge me 6650 rs. for DBC connection then i demand for bill or recipt they said that,{ tumko lena hai to lo nahi to black me hi le jao } and their employee talk me very roudly and rough type language that time my children was with me , and i feel very guilty and i compain to agency owner mr. ashok agrawal they said "connection ka rate 6500 rs. hai baki 150 unka chai pani hai, aur jisko compalin karna hai kar do area maneger apna admi hai." so, i m not take any action that time. but the time of dilvery of gas cylinder after 21 days as according to rule .. they said that " 1 month se pehle nahi milega " then i said my gas cylinder becomes empty now then they said to phir black me bablu se le lo 600 rs. padega .....
sir plz kindly take some action about their roudly and wrong behavior with normal costmers....
thank s and fully hope that u take some action ....
A painful consumer .........