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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 476

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A
ANNEPJOSEPH
Mar 12, 2012
Resolved
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Address: Kottayam, Kerala

DELAY DELIVERY OF LPG CYLINDER
NONE DELIVERY OF GAS CYLINDER TO OUR AREA


SIR,
ON BEHALF OF MY SICK AND AGED MOM IN BED , ALSO A BROTHER WHO HAS STROKE WHO IS IN BED THE CONSUMER OF INDANE GAS BEARING CON NUMBER 5419, UNDER PRADEEP GAS AGENCIES, VAIKOM, THALAYOLAPARAMBU. I HAVE BOOKED GAS ON 12/12/11 , BUT NOT YET RECEIVED THE GAS (DELAY 3 MONTHS).

NO GAS CYLINDERS ARE BEING DELIVERED BETWEEN NEEZHOOR AND MADTILPARAMBIL .GAS IS BEING DELIVERED AT EXTRA COST TO ANOTHER PERSON HOUSE.

PLS TAKE NECESSARY ACTION AND DELIVER GAS IMMEDIATELY.

THANKING...

ANNE JOSEPH
Aug 13, 2020
Complaint marked as Resolved 

Indane Gas/Cooking Gas — Delay in delievery of Gas cylinder

MY NAME : ABHINAV GUPTA
MY CONSUMER # IS CA-23848
OUR DISRTIBUTOR IS :
COOKWELL GAS SERVICE, FEROZEPUR ROAD,LUDHIANA
PHONE :[protected] /[protected]

DISTRIBUTOR REFUSES TO BOOK REFILL ON PRETEXT THAT
THEY DELIVERED THE GAS TO US ON 29.12.2007 , WHICH IS NOT CORRECT.
THE LAST CYLENDER WAS BOOKED ON 29.11.2007 AND WAS DELIVERED TO US ON 01.12.2007.
RELAVENT ENTRIES ARE ALREADY MADE IN OUR PASS BOOK.
DISTRIBUTOR IS NOT READY TO LISTEN TO US.
PLS LOOK INTO THE MATTER ON TOP PRIORITY BASIS
REGARDS
ABHINAV GUPTA

INDANE LPG COOKING GAS — DELAY IN DELIVERY OF GAS CYLINDER

Dear Sir

My consumer No: 30759. Distributor's Name: M/S Sekar Gas Agency, 84 A/1 TH Road, Kalidipet, Chennai-600 019. Every month, whenever we book the gas cylinder, we used to get the reply saying that "Cylinder will be delivered after a week time due to Load Problem"

Recently we have booked the cylinder on 01.01.08. Immediately reply from the distributor was that we will be getting only on 10th Jan 08. Still they have not delivered the gas cylinder.

This type of regular delay in delivery made us to suffer with both the cylinders EMPTY. Hence we request you to instruct suitably the distributor todeliver the cylinder immediately

Yours sincerly

M Shanmugam

INDANE LPG COOKING GAS — booked on 1260 but not delivered

I am consumer having consumer no.14119.My distibutor name is SAI SEWA ENTERPRISES, shop no.2, sector-B, CSC, GF, vasant kunj, new delhi-70.Distibutor's telephone no.[protected] & 26134492 never replied so that we cannot book our refill on phone. So i booked my refill on 1260 on[protected] and my booking no.was 20 but till i was not dlivered the gas refill.Today i booked once again on 1260 and my booking no. was 34 dated[protected]. Kindly look into the matter and help me to deliver my refill gas as early as possible.
thank you.
Sanjay Kumar Akela

Indane/L.P.G — delay in delivery of gas cylinder-reg

I mention this on behalf of my mother-in -law, P.Leelamma(con.no.18386), residing at qrtr no.1A, K.A.U Staff Quarters, Vellanikkara, Thrissur..She registered for a refill with Sooraj Gas Agencies, Nadathara, Thrissur, Thrissur, KERALA on 25-07-08 and the cylinder is not delivered till date ie 4-9-2008.We have contacted more than 20 times vide phone and they took no interest to deliver.we even sugested we would get the cylinder ourself from the agency and that was also put down saying they have no filled cylinders with them.It is embarassing that they served with refill to some people ignoring the seniority.Hence it is requested to take NEC. ACTION AGAINSTthe dealer andprovide us with a refill.please note that their practice is to come at any day of the month rather than any particular day and if we are not there at our residence we will miss the refill.Hence it is requested to fill in the date of booking and the date of delivery in the consumer book

LPG GAS Indane — delay in delivery of gas cylinder

sir,

my wife is a consumer of indane gas. my agency is paruvelil gas agency, I T I junction, chengannoor,
m c road, kerala . my consumer no:26243
i have booked for a cylinder from this agencyo on[protected] till date not supplied the refilled cylinder ie 54 days over, iam out of station, so my wife contact them directly and through phone also for several times, but they respond to my wife in a rude way, and i came to know that cylinders are available in the black markets of this agency for RS 500and cylinders also available in her house near iti junction, she is working as astaff in this agency.most of the consumers in this agency facing the same problem.i have to take care 4 members in my family and mostly depend on gas for cooking.
so iam requesting to take necessary steps aganist this agency for my complaint as early as.


yours faithfully
jacob george

Indane Gas — delay in delivery of cooking gas cylinders

Anushka Indane services located in nerul, navi mumbai, maharashtra doesnt deliver Cooking gas cylinders even in one month.

Indane LPG — delay in delivery of gas cylinder

My distributor is Golden Flame, address 42/139C New Ballygunge Road, Kolkata - 700039 . My Consumer No. is 05134 . My booking No. is 4821 dt. 12.08.2009 . At the time of booking on 12.08.2009, I was told there will be a delay of 10/12 days for delivery of gas . On 20.08.2009, when I contacted again I was told there will be delay of another 2/3 days . When I again contacted today ie on 28.08.2009, I was told that they can not deliver my LPG cylinder until after 21 days from the date of last delivery which was on 07.08.2009 . I am not aware of any such rules . If there is any such rule and if there is shortage of supply, the Indian Oil Corpn . should announce such things in public for public awareness . Besides, on checking the bill, I find that my last cylinder was delivered on 07.08.2009 though the bill was issued on 05.08.2009 ie there was a delay of 2 days even after the bill was issued .

INDANE LPG (COOKING) — DELAY IN DELIVERY OF LPG

Sir,

Almost every month I am seeing a delay in delivery of Indane Cylinder. The distributor Veer Sachi Indane Gas (Damana Bazar, C. S Pur, BBSR - 751 016, Ph:[protected]/6532805) only entertains fresh application after 17-20 days of delivery of one Cylinder. However, fact is they supply Cylinder after 10-15 days of booking with repeated follow up. For examplle, we received cylinder on 28-Oct-2009. They specifically told that they won't entertain new booking before 15-Nov. So, we did fresh booking on 17-Nov. Till today I didn't receive fresh cylinder. Existing Cylinder is exhausted. Once asked Veer Sachi is telling that they can't provide fresh cylinder before 25-Nov. Now I have no cylinder at home for cooking.

One more issue. The person who supplies the cylinder at my home often asks for extra money on top of price of the gas. He also mentions that if this extra money is provided then only gas will be disbursed on time

Appreciate if you kindly look into this matter and streamline process here.

RANJAN KUMAR DAS
Consumer Number: 5901
Flat No: L - 1/27
Gangotri VIP Enclave
C. S Pur
Bhubaneswar - 751 016

LPG cooking gas cylinder — Non Delivery of refill gas cylinder

I booked cylinder refilling on 1/1/2010 on computer. Thereafter visited the agency - Agni Gas Agency- 13 Sukhram Chambers, N.H.No 8, Bapunagar-24 on 15/1/2010. The office was closed. I contacted Mr. Krishnaji employee of the agency on his mobile no. [protected] and requested him for urgent delivery of refilled cylinder. My customer no. is 20032.I again contacted Mr. Krishnaji on his above mobile no. and repeated my request on 16/1/2010. Till today cylinder is not supplied. This is happening for last 9months. The agency is not complying on facality of cylinder reffiling booking on computer. In past I brought this fact to the notice of grievance officer Mr. Sagara saheb on his telephone no[protected] many times in past. pls do the needfull in the matter.

cooking gas(indane)-LPG cylinder — non-delivery of cylinder

Dear Sir,
I am acustomer (72389) of cooking gas=-Thiruvanmiyur,Indane residing at AA43, RBI satff qtrs besant Nagar.I did not get the cylinder bookied 15 days back.I want it on May 15, at my house as on other days we will not be at home.Please ensure
Suchitra Chowdhury RBI DGM
Sir I want to know date of booking after delivery date. After received one cyclinder when will again book another cylinder. I have two cyclinders. pl specify rules to book and how many days we will get it.. any rules issued by indane gas administrator.

Indane Gas Agency — delay in delivery of cooking gas cylinder

I am a holder of Indane cooking Gas Nol S 3609, I booked my gas on 20th august2010. I was told it would be delivered in 3 days time. Since then I have been calling the company everyday but no result. When they pick up the call they promise to send immediately. I also visited the company on three occasions where I was told it will be delivered . They are short of delivery boys or the delivery boy does not know the address. My gas has not been delivered. Today is 2nd september 2010 but gas cylinder yet not reached at my home Where as the gas has not been delivered. Could some one help me
Thank you.

gas — Non Delivery of Cooking Gas after 10 days of Booking

Chirayu Gas Service, Kalyan [E]

Gas refill cylinders are available across the table for a premium of Rs 10, but if you legally book a gas cylinder, it is not delivered even after 12 days of booking.

Defenitely something is fishy. Will the authorites look into this?

Roy Kurian

Indane Cooking Gas Cylinder — non delivery after 10 days of booking

I had booked an indane cooking gas cylinder on 15.11.2010 at "Sondhi Gas Service", Saket, Delhi. But even till 10 days I have not been delivered the cylinder on the excuse that there is no delivery. Is there no delivery of gas till 10 days or the concerned people are busy filling up their pockets by black marketing the cylinders at higher prices?? Who are these people fooling?? Are there no authorities to look after this kind of behaviour by the gas agencies??

INDANE LPG COOKING GAS — delayed delivery cooking gas

dear sir
This is Thangavelu .My indane lpg consumer no : 70181.It is a month ago that i registered for a new cylinder ,still i haven't received.

kindly take necessary steps
thanks
Thangavelu

INDANE LPG GAS Cylinder — delay of delivery of gas cylinder

My name is Deepika sharma.I booked my cylinder on 13-april-2011 and its 19th of april today
and have'nt recieved it yet.i called many times but they don't even pick up the calls which makes all very difficult for us.
customer no.21883
HNo.214 PKT B/5 2nd floor
SEC 11 Rohini-110085
Phn:[protected]
Mob:[protected]
I am a holder of Indane cooking Gas Nol P 30785, I booked my gas on 29th march 2011. I was told it would be delivered in 3 days time. Since then I have been calling the company everyday but no result. When they pick up the call they promise to send immediately. I also visited the company on three occasions where I was told it will be delivered . They are short of delivery boys or the delivery boy does not know the address. My gas has not been delivered. Today is 21st April 2010 but gas cylinder yet not reached at my home Where as the gas has not been delivered. Could some one help me
Thank you.
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    pritam69
    from Valpoy, Goa
    Mar 12, 2012
    Resolved
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    Resolved

    Address: Kamrup, Assam

    Dear Sir,

    I have booked a home delivery request for LPG domestic cylinder on 08th Feb, 2012 at IOCL dealer M/S Bhaskar Gas Agency, Guwahati. My consumer No. is 248975. Although as per IOCL guidelines the cylinders are supposed to be delivered within 7-days of booking. But this is very unfortunate that I have not got my cylinder till date even after a period of 34 days of booking. All the time we get cylinders atleast after 25-days. I have also lodged complaint at IOCL LPG website on 09.03.2012 and my complaint/feedback No. is 345183 but still no resolution is there till this evening.

    So please look in the matter and arrange to send the same at the earliest.

    Regards
    P.S.Roy
    Aug 13, 2020
    Complaint marked as Resolved 

    Indane Gas — unusual delay to get refill cylinder

    sir, we consumers of indane domestic gas in ambalappuzha have unusual delay to get refill cylinder.seniority is overruled by the agency.please conduct a vigilance enquiry

    Indane Gas — Unusual delay in delivery of gas cylinders

    My gas connection vendor is M/s Kwic Gas Service,Jwala Heri Market ,Paschim Vihar, New Delhi under consumer no.3096.I booked my gas on 19/8/2009 thru centralised booking line of Indane with booking no.12 but when the cylinder was not delivered, I checked up with the Vendor but to my surprise they told me that there was no booking done on my consumer no.
    Therefore, I had no other choice and booked the refill with the Vendor on 27/08/2009 again but such is the pathetic state of affairs that till date the refill has not been delivered.Moreover, I would also emphasize on the point that inordinate delay in delivery of refill cylinders is a regular feature with this vendor and I request thru this forum for audit of this complaint by M/s Indane and i am fully confident that most of the other consumers will also endorse my view.
    I request this forum to help me in getting delivery of the refill and also put things in right place at M/s Kwic Gas Service.

    Thanx and kind regards,

    HARBHAJAN KAUR

    IOCL/INDANE COOKING GAS — UNUSUAL DELAY OF GAS SUPPLY

    I'm a consumer of INDANE COOKING GAS having consumer No. K7372, SV No. 217182 dated 5/1/2000 under your distributor M/S KONNAGAR GAS SERVICE,77/A/2 G.T.ROAD(EAST),KONNAGAR,HOOGHLY(W.B.).I used to get delivery of gas within 10 to 15 days from a statutory registration after 21days of last delivery.In this instant case I have registered with distributor vide Order No.3778 dated 9/9/2009 i.e. after 23 days but the said order is being executed today on 2/10/2009.In view of above it is requested that the matter may be looked into by the appropriate authority.

    Indane LPG — Purposeful delay in supply of domestic gas

    The cooking gas supllied by almost all companies are not suppling sufficient gas to its customers. The plight of the customer is increased due to malpractices. Our distributor "Rai Indane Gas Distributors" at Sullia of Karnataka State is booking gas after 21 days of supply, my problem is
    1. He takes his own time distributing next cylinder. It varies from 10 to 25 days.
    2. The distributing vehical always carries extra cylinders to be sold at a rate of 500Rs without reciept.
    3. The bill is generated on the date of booking and not on the date of payment. This is highly irreguler.
    4. Spurious booking for the rarly used rulral customers is done.

    IOCL — Delay in LPG Gas Delivery

    My consumer # is 9931 and registered with Mithila Gas Agency, Sec-18, Noida.R/o-flat no.17/15,pocket -7, janta flat sec-82. I had always a big concern while booking my gas. The phone numbers given by Gas Agencies were never reachable and it was a real pain to book your gas. Even after booking I always had to wait for minimum 10 days for the delivery. I got to know about a new service started by Tomo Gas Service which claims to deliver in 4 days for sure. My booking experience was improved a lot by using Tomo gas booking but unfortunaetly the delivery promises were all fake. I experienced this for multiple months and I always had to lodge complaints then only I use to get the delivery.
    I am very disappointed to see the response as a consumer and wish to lodge my complaint against the system India Oil has provided. Tomo gas service should be monitored for their claims.


    Bhibhuti Bhushan
    [protected]
    Sir,

    I am the customer of Vadodara and having connection no 9283. Our gas agency is Apna Bazar. we have problem that he does not lift phone for booking gas, we are to go to his office at Alkapuri. If we complaint about this he does not listen and has not improved the phone picking or lifting service for booking the gas.

    will you please help us

    K L Rana
    2353231
    Sir,
    I am a customer of TIRUPATI GAS SERVICE, BULANDSHAHR[Distt.-Bulandshahr-U.P].My Cust.No. is 4347. I have booked LPG cooking gas on line on14/05/2012.My booking no. is 6024.But till date the cooking gas could not be delivered by aforementioned agency.The reply given by honour of agency is not satisfactory & behaviour of agency is rough nature. Kindly help to provide LPG gas.My email address ranjan.[protected]@ gmail.com
    THANKS
    DEAR SIR,
    1.I AM LIVING IN BONGAIGAON TOWN.
    2.MY CUSTOMER ID IS M-00675
    3.DATE OF BOOKING FOR HOME DELIVERY OF LPG CYLLINDER (DOMESTIC) FOR THE ABOVE ID IS 17/08/2013 & THE NO IS-506
    4.I HAVE NOT RECEIVED YET THE CYLLINDER.
    -PLEASE DO THE NEEDFUL TO PROVIDE THE SAME AT THE EARLIEST
    DEAR SIR,
    1.I, SRI H SARMA IS LIVING IN BONGAIGAON TOWN.
    2.MY CUSTOMER ID IS M-00675
    3.DATE OF BOOKING FOR HOME DELIVERY OF LPG CYLLINDER (DOMESTIC) FOR THE ABOVE ID IS 17/08/2013 & THE NO IS-506
    4.I HAVE NOT RECEIVED YET THE CYLLINDER.
    -PLEASE DO THE NEEDFUL TO PROVIDE THE SAME AT THE EARLIEST
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      A
      amit kumar jindal
      Mar 10, 2012
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      Address: Sonipat, Haryana

      SIR I BOOKED MY CYLINDER ON 3/3/2012 REFIILL NO. 2247 IN GANAUR BUT TILL TODAY I DID NOT GET MY REFIILL I ASK ABOUT THIS MANY TIME TO BOOKING CENTER BUT ALWAYS THEY GIVE ONLY ONE ANSWER THAT THERE IS NO CYLINDER BUT THERE IS NO PROBLEM OF CYLINDER
      THEY SOLD MOST CYLINDER IN BLACK OF HIGHER CHARGES

      PLEASE TAKE SOME ACTION

      LPG Cylinder (Indane) — Cylinder not received

      I have done my cylinder booking on 18th Dec, 2008 (Name: Nirmal Daga; connection ID: 38769)

      Still I have not received the cylinder.

      Every time we ask them (personally or by phone), then they say this will reach at your home by tomorrow.

      We don't know when their tomorrow comes.

      My Contact Nos: [protected]

      Raghu Gas Services Contact nos.:[protected]/[protected]

      Best Regards,

      Nirmal Daga

      Indane Gas — LPG Cylinder not received

      gas not received
      i had booked a cylinder of lpg gas on 10 days before but i havnt received till date. I asked my gas distributor Saravana Gas Agency, 25/19, Gandhi Raod, Kamaraj Nagar, Perungalathur, Chennai 63, they told everytime we sent your gas refil and get it today ...like this told past five days. My consumer number is 2147. Concern authority person take action agasint this complint and do needful for the same. Thanks Gurumoorthi
      [protected] Perungalathur
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        S
        sayed mohd saif jafri
        from Kanpur, Uttar Pradesh
        Mar 9, 2012
        Resolved
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        Resolved

        Address: Uttar Pradesh

        my gas conection number is 6838 gas agency imprial gas parade booked on 10 feb 2012 complaint two time js nagi by sms bit not dilver gas and the behaviour gas agency is very bad and every month this problem occur >>>>> help up
        Aug 13, 2020
        Complaint marked as Resolved 

        Indane Gas — Delay in supply & Cheating with wrong Information,

        I have an Indane gas connection is with the with chittorappan Gas agencies Chittor, Cochin. With Consumer No.-9606 I booked for my gas on 04/08/2009 with the booking No. 731, Actually I booked for the same one week previously to that date but they doesn’t accept the booking saying that you are eligible for booking after two days of issue and should ensure the availability of empty cylinder. Then again I telephonically booked the same on the above date and assured me the gas will disburse with in two days. But the Item not supplied yet. Even I make Telephone to the dealer’s office and they miss feeded me saying that the gas supply tomorrow, some time saying today so the item still not supply. My Spare cylinder also emptied that made so many difficulties during “ONAM Holidays”

        I request you to take this mater and Check wheather my turn in due and ensure the availabity in due date other wise is the agency purposely cheating me

        Indane Gas — Delay in Supply after due date

        we are having our gas connection with indane gas dealer i.e. INDORE INDANE and our due date for the gas cylinder was 11/11/09 and we have booked it on the same day but the supply is not made till today i.e. 18/11/09 and when we make call they tell that today it will be delivered to day and we have not recd
        this problem we are facing every time the supply from the dealer side is not satisfactory, we have make daily phone call but they dont respond properly to the phone call

        so kindly take any action regarding this problem

        Indane Gas Cylinder — Adulterated Gas provided by Indian

        Dear Sir,

        I want to bring this to your notice that we have been facing this as a mundane procedure of receiving the gas cylinder which is adulterated with water(mostly spoken). The other issues are as follows:
        1. The cylinder provided by Indane is outdated. We had to fight with them to replace with a recently sealed one, however they clearly refused stating that everyone uses the same.
        2. A recent incident due to which i had to file this complaint today, i.e. 5th Jan 2010, is that just after 3 days of a new cylinder been installed, the flames extinguishes everyone now and then. Since the gas stove is in a good running condition, its hard to believe why the flames is turned off.

        The Gas Agency where we receive the gas is from "Kalkaji Gas Service", Shop no#4, L-II, LIG, DDA Shopping Centre, Kalkaji, New Delhi- 110019.
        Tel[protected].

        My details is- Customer Number- 31142

        Please look into this matter and would be highly appreciated if things can be put into place as there could be a lot of them facing the same issue in this locality.

        Looking forward for a positive and efficient response, else further action need to be escalated.

        Regards,
        Rabi Das
        [protected]
        There is Adulteration happening in Gas Cylinders in Local Shops around Hebbal & Hebbal - Kempapura, Bangalore By Cheating Customers by Giving Lesser Quantity of Gas than mentioned on the Cylinder. Several Shops around here are Cheating Customers by Giving 3 KG of Gas Quantity which Should have been Ideally 5 KG. The Concerned Government Officials in Bangalore should look into this Serious Matter.
        There has been Delay in Supplying Gas Indane Cylinder near Residential Areas in Hebbal - Kempapura, Bangalore by 26 to 30 Days. Though Booking has been done, Even then the Indane Gas Cylinder is Delaying Supplying Gas Cylinder by another 5 to 6 days thus Delaying by More than 1 Month
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          M
          MENDIRATTA
          from Delhi, Delhi
          Mar 9, 2012
          Resolved
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          Resolved

          Address: Faridabad, Haryana

          Dear Sir,

          Our Indane gas cylender no is RFI0939, Residence of 3/F-8, NIT-3 Faridabad. The supply in our NIT-3, F-BLOCK area is very poor / improper.

          our gas no is registered from Garg Gas Agency, Address:- 3/E-67, We have visited many time in this gas agency for our booked gas by this agency, but they always refuse us by saying:-
          1. ABHI AA RAHA HAI.
          2. 2.00 BAJE TAK AA JAYEGA.
          3. YA FIR KAL AANA.

          This is not the good way of behaving with customer in any manner. They have to think many times before saying like this.

          They have to place themselves in place of customer who walks daily from his home to gas agency for his / her
          gas,

          NO ONE LISTENING THERE FOR CUSTOMER. We have visited there from last 1 month daily but no action from agency side.

          SO I am requesting you to do some action against this issue and this kind of Staff.


          Thanking you

          Dinesh Mendiratta
          3/F-8 N.I.T FARIDABAD
          Aug 13, 2020
          Complaint marked as Resolved 
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            niraj73singh
            from Mumbai, Maharashtra
            Mar 9, 2012
            Resolved
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            Resolved

            Address: Uttar Pradesh

            LPG refill delays by Modern Gas agency
            I have been struggling to get my refill LPG cylinder from your agent M/S Modern Gas agency for the last 15 days. I have booked a gas cylinder on 24rd of October 2012, (last delivery was on 29 Jan 2012) but I have not received my filled cylinder till to date (15 days already over).during the time Holi festival Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after one week only.

            This is bring your kind notice that this is very ashamed from your side.


            If you have a principle please help me and take the action immediately.

            consumer no : 2220
            Aug 13, 2020
            Complaint marked as Resolved 

            indian oil/LPg — LPG CYLINDER DISTRIBUTION

            SIR AT PRANKUR INDANE GAS SERVICES LAL KUAN GHAZIABAD THE DISTRIBUTION OF LPG CYLINDER ARE NOT ACCEPTABLE.EVEN SOME COSTUMERS GET 5 TO 10 CYLINDER DAILY AND SOME DOES NOT GET ANY ONE IN A MONTH.
            I THINK THIS IS ALL HAPPENING BY BLACK MARKETING.THEY DO MISS BEHAVE WHEN WE ASK ABOUT IT.
            THANK YOU
            Resp.sir.
            we are the consumer of
            M/S.Sandhan gas agency, guwahati
            my-id-7708500, we faching much
            trouble regarding supply of
            lpg after-22/02/2012 cylinder not
            yet supply till-02/05/2012 areamanager
            of lpg division may kindly look into
            the matter and try to supply
            the irregularites of the said
            thanking you
            withregards
            manik dey
            guwahati
            phone-[protected]
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              rakessh71
              from Raipur, Chhattisgarh
              Mar 9, 2012
              Resolved
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              Resolved

              Address: Jharsuguda, Odisha

              Sir,
              The below mentioned distributer
              MALLICK INDANE
              Chhualiberna, Belpahar, Dist- JHARSUGUDA,OdishaPIN-768217

              Charged Rs.3550 in Total for new connection,Bill Given For Rs 1400(Rs.1250 against cylinder+Rs.150 against Regulator) .He talked rudely and was not ready to give the rgulater also he agreed after an argument. I came to know that he is harrasing the consumers whoever complained against him. He is Charging Rs. 3550 to all new consumers . After complaining in the Indane Gas Website no action has been taken yet(Note- Total charges for cylinder+regulater is appx.Rs.2100)
              Santosh Sharma
              Stationpara,Belpahar
              Aug 13, 2020
              Complaint marked as Resolved 
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                ravigmca
                from Gurgaon, Haryana
                Mar 8, 2012
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                Hi All,

                I'm a resident of Bangalore. I bought petrol from an Indian Oil Petrol Pump in Shri Shirdi Sai Fuels, Hosur Main Road, Bangalore.

                I asked for petrol of worth Rs 400/-(Almost Rs 73/litre which is 5.47 Lt's of petrol). I noticed that the fuel needle of my vehicle didn't move much and it
                showed me some where 4 1/2 Lt's. I thought probably after catching-up speed the needle will move but it didn't. they are duping the customers by filling less petrol than they pay for.

                Proof: I have the credit card statement and a picture that i took before leaving the petrol Pump where it shows the fuel needle indicator.

                So i want to raise a complaint against the Petrol Pump for not filling up the petrol for the amount they took and for cheating the consumer.

                Points to Note :
                1. I have the Citibank's Indian Oil Credit Card and so I prefer going to an Indian Oil outlet.
                2. I visit a petrol pump only when my bike is out of petrol and then fill its tank to full capacity.
                3. The Person didn't ask me to check the reading he started putting the fuel and later when i checked it was short of almost 1 1/2 Lt's of petrol.

                Thanks,
                Ravi
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Agree. I have faced similar problem at other Petrol pumps of Indian Oil which is in Chamrajpet near Ram mandir
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                  V
                  vipinharjai
                  from Delhi, Delhi
                  Mar 6, 2012
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                  Address: Lucknow, Uttar Pradesh

                  Dear sir,

                  My consumer no. is CGS 5625R. I am a resident of lucknow and continuously trying to book my refill but online booking service

                  is repeatedly referring to my booking and delivery of cylinder dated 10th feb 2012 where as after 21 days they should book my fresh gas refill.

                  Kindly if possible book my gas.


                  Thanking you
                  yours faithfully
                  Sir,

                  I forgot to write my mobile no. kindly update me on my no. [protected]. I am still awaiting reply to my complaint. kindly do the needful.
                  My destributor COMMANDER GAS SERVICE Raja ji puram lucknow is not informing even regarding BOOKING RULES whether fresh booking
                  for refill is after 21 days of booking or delivery. Kindly HELP.
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                    A
                    abhijeet zagade
                    Mar 5, 2012
                    Resolved
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                    Resolved

                    Address: Jabalpur, Madhya Pradesh

                    dear sir
                    i am a consumer of indane gas through gujral gas co. I am verry unhappy with the service of gujral gas co. jabalpur. first of all this agency have no any palce for distribute gas cylender, some time it distribute from r.c. ground penti naka, some time it distribute from vacate place of sadar bazar, some time from mutton market. in actlly they have no any perticular palce for distribute the gas cylender. Second thing now this agency billing & distribute the gas cylender on plain paper without any original bill. whenever we demand for bill agency empolyee refuse to issue bill parchi. Third one is that empolyee of the agencies is verry bad and they are unable to help the consumer for any type of problems. i have so many complaint againt the gujral gas company so please take some neccessary action againt gujral gas co. jabalpur and help us.
                    thank you
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sushil paharia
                      from Delhi, Delhi
                      Mar 5, 2012
                      Resolved
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                      Resolved

                      Address: Central Delhi, Delhi

                      Dear Sir/ Madam,


                      My distributor always make delays in deliver of gas cylinder. Distributor agency name is Pearay lal & sons and distributor no is [protected]. And whenever i go to agency for booking , the concerned person deny my to book LPg just say that there is shortage of cylinders then what about those deliveries which they deliver for black marketing. Please look into the matter we are facing much problem in getting LPG cylinder.


                      Thanking You,

                      Yours Truly,

                      S-17717(karol bagh)
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      book refill on 3/09/11 with booking no 247999 and cash memo number 4974 consumer number 24881 till date i have not received cylinder
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                        R
                        rajje71
                        from Sunam, Punjab
                        Mar 5, 2012
                        Resolved
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                        Resolved

                        Address: Moradabad, Uttar Pradesh

                        i am a consumer of indane gas with panchsheel gas agency,civil lines moradabad,u..p.My consumer no. is16342.I consumed my gas refill within a fortnight due to the unexpected advent of some guests and family function.I have a large family.I tried and requested the agency many times but his personnel and the owner too comletely denied to book or deliver the refill as a hard and fast rule.I have registered a complaint with A rea manager no.325376 on 29 th .Feb.but despite of lapsing aconsiderable period nothing has been done by the concerned authorities.K indly intimate me the action taken against the agency and inform me what should be done in the case if refill is exhausted before twenty days due to some unexpected domestic needs?Further i would like to inform you that i am a patient and my husband stays out of the city being a government officer.Sunita Srivastav,Malti nagar,Deputy Ganj,Moradabad Cell [protected] and [protected].
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Indane Gas — non booking and delivery of refile

                        Dear Sirs
                        I am a consumer Of Raj Flame Rama Park Najafgarh Road Uttam Nagar New Delhi 110059 and my consumer No. is RF 5856. I am trying for booking of refile since 25.03.09 on Phone No. 011=25337713 and 25338997 but both No. respnse is no reply. I booked on 1260 on 26.03.09 and booing No. is 2 but till date I have not received refile
                        Krishan Kumar Tyagi
                        House No. 32 Partap enclave Mohan Garden Uttam Nagar New Delhi 110059 Phone [protected]
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                          S
                          sudhansu.sekhar
                          from Mumbai, Maharashtra
                          Mar 5, 2012
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                          Address: Bangalore, Karnataka

                          This is Smita Kumari, customer No - 15962,i have booked for refill cooking gas cylinder on 15th feb but still not yet delivered, when ever i call they are saying, we will deliver tomorrow.Sri Sai Prasanna Indane provides very bad service, every time takes more then 45 days to delivery cylinder, we are staying with family and i have 3yr old kid, it is difficult to adjust having food outside, needed your help to delivery on time. Thanks a lot.
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                            J
                            j. kumar
                            from Jalandhar, Punjab
                            Mar 4, 2012
                            Resolved
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                            Resolved

                            Address: Bathinda, Punjab

                            my comsumer no in 0852 agency name is NARAIN GAS AGENCY MODEL TOWN BATHINDA . i have booked my cylender on 21.02.12. til 04.03.12. my cylinder is not delivered. the agency do not attend the phone call also. there is no online booking facility. there is no name in gas agencies list on the net. i have applied for a new gas connection before two months ago but no response. on the other side who appllied new connection before me they have got a conncetion. please note my request and take action should be taken.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              D
                              D K Chaturvedi
                              from Jaipur, Rajasthan
                              Mar 4, 2012
                              Resolved
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                              Resolved

                              Address: Uttar Pradesh

                              Dear Sir/Madam, I booked my refill on 10.2.12. Regn No.[protected]. On 2.3.12 I received cash memo no.392. Till today I have not received refill and automated service no. told me that booking upto 14.2.12 cleared. My house remain open throughout day and night. No delivery man has reported so far. Please send the refill immediately. My consumer no.018712. Gas Agency name is Kasna Inadane Gas Service. Their phone No.[protected], 2324228, 4135788. Their email id is [protected]@gmail.com. Complaint No. on automated no.is 335883 dated 4.3.12
                              I shall be grateful if matter is taken up at appropriate level so that refill is delivered soon. Thanks
                              Mob [protected], [protected], [protected].
                              --
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                asitnaskar
                                from Delhi, Delhi
                                Mar 4, 2012
                                Resolved
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                                Resolved

                                Address: Jabalpur, Madhya Pradesh

                                I have booked gas cylender for refilling through internet and which details are given in the subject. My customer no.19436 issued by M/s Gujral Gas Agency, Sadar Bazar, Jabalpur(MP). The above two bookings were made due to have been reported by the vendor that Ist booking is cancelled without mentioning reason, thus IInd booking is done under compulsion being the Ist aborted. The IInd booking is gone above 20-25 days above, but unfortunately still I m deprived of the fundamental right to feed my children and old age parent. Some time it is reported by the vender that due to non available of person, supply was not made. But I am takeing oth that alway minimum two persons are present in my house at "Plot no.126, Ma Narmada Nagar, Avantibai ward, Bilhari, Jabalpur(MP). Asit Naskar. Customer no.19436.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Indian Oil Complaints & Reviews - refilling of gass booking no.202993 with h cash memo. 1113 Indian Oil complaints
                                Indian Oil, jabalpur, Jabalpur, Madhya Pradesh
                                Location: jabalpur, Jabalpur, Madhya Pradesh, India

                                Narendra Vishwakama on Mar 14, 2012
                                refilling of gass booking no.202993 with h cash memo. 1113
                                I have booked gas cylender for refilling through internet and which details are given in the subject. My customer no.20877 issued by M/s Neel Gas Agency, Rampur, Jabalpur(MP). my mobile message cylinder has been delivered date[protected].
                                but hokaer not delivered cylinder my home.

                                Narendra Vishwakarma
                                71 a jai bhim Nagar jabalpur
                                Mb. [protected]
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                                  A
                                  alok_tata
                                  from Delhi, Delhi
                                  Mar 3, 2012
                                  Resolved
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                                  Resolved

                                  Address: Angul, Odisha

                                  Dear Sir,

                                  I applied for DPC on 29 Nov 2010. Today it is more than one year, yet now I haven’t got the Double Portal Connection.

                                  Also many times there is a gap in booking and supply of refilled cylinder and we have to fill up the gap by taking the help of our neighborhood by exchanging the cylinder. Every time I have to face the problem during exchange of cylinder because of delivery boy asks to exchange noted no cylinder only.

                                  Regards,

                                  Alok Kumar Gupta
                                  Consumer No: 1323
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Indane cylinder — DBC NOT SUPPLIED FROM LAST 2 MONTHS

                                  SIR,
                                  I REGISTRED FOR DBC 2 MONTHS BACK BUT TILL NOW NO DELIVERY HAS BEEN TAKEN PLACE..

                                  PANKAJ DESHWAL
                                  CONSUMER NO-17894
                                  NSIT CAMPUS
                                  SEC-3, DWARKA, NEW DELHI
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                                    D
                                    dinesh k pathak
                                    from Bhopal, Madhya Pradesh
                                    Mar 3, 2012
                                    Resolved
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                                    Resolved

                                    Address: Hoshangabad, Madhya Pradesh

                                    Dear Sir,

                                    I am client of the M/s Avirath gas agency at Hoshangabad (M.p) Our Cylinder connection Number is 27808 with name of Smt P.Pathak.I booked gas cylinder on 21 December 2011,Till now we are not find , agency said the Gas cylinder no batch no.1-240 is dose not match Instead of the they not delivers the refiled gas,
                                    I am facing the problem. Please help me out from that Situation,
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      rahu51
                                      from Dehra Dun, Uttarakhand
                                      Mar 3, 2012
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand

                                      sir,
                                      My domestic cooking gas Indane consumer no is 34443 and supplier is M/s Satyasheel Gas Service ,Niranjanpur Dehradun. The supply is not satisfactory. I booked ythe refil on 13th Feb,2012 and the suplier says it was sent to my house on 18th Feb, but the house was liocked. Since then i am being given false assurances that it will be sent today/tomorrow but no result. I was very much in my house and it was not locked on 18th as stated. I feel some fishy transactions. The gas agency was recently raided by IOC, Vig as also by CBI team on complaint.
                                      Raj Kumar Sharma
                                      EX.CHIEF VIGILANCE OFFICER, SBBJ
                                      47 A, National Road, DEHRADUN
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      lindane — no refilling is given in time

                                      Dear Sir,

                                      We have one gas in our home, and we are join family and we are total of 19 person and we have single gas clinder

                                      We are the customer of Rajesh Gas Agencies in Madhavaram Chennai-60. and our sonsumer No: 6857, we have been booked the gas on 06.5.08 and till date we have not receive the gas,

                                      i came to know that our delivery has been given to some other person and we dont get service from the rajesh gas Agency.

                                      When we asked for complain book we were not given, we like to take nessery action.

                                      lindane — Non in time

                                      Dear Sir,

                                      Sub.: Gas Connection No.R-41065 - Raghu Gas Service,
                                      28-29,Kamla Nehru Market,Khandsa Road,
                                      Gurgaon,Haryana.Pin-122001


                                      I have been trying to book my cylinder for the last 6 months in time , but I am unable to contact any of their numbers. Either the phones are ringing or busy. There is no 24 hour booking no. as well as the helpline nos. are also not responding.
                                      I had requested the matter to Mr.T.C Sharma through phone,messages ,he provides his cell no ,but most of the time this mobile switched off.Every time my family disturbed as telephne booking are not possible and every time I am not able to go to their office to book the refilling request.Since I am working in private co. I have no time.

                                      Please solve the problem permanently & immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many months as any of their phone either they are not working or no body picking the phone.

                                      This is a pathetic state of condition as on dates where we are thinking telebooking etc for Delhi.If it is for Delhi then why this type unprofessional Gas service providers are still in Gurgaon.Why there is no service?

                                      Request to understand the worry /importance of mail and help me.

                                      Thanking you,

                                      Yours faithfully,

                                      K.S jena
                                      [protected]
                                      To,
                                      The Chief vigilance Officer,
                                      Indane Gas, IOC Ltd.
                                      Sub:- Too much delay in delivery of gas cylinder.
                                      Sir,
                                      With reference to the above I have the honour to inform you that I am a Indane gas consumer vide no.006233 and the name of my gas agency is Prazzalak Indane Star Distributor, Pathsala, Dist- Barpeta(Assam), Pin-781325.The gas agency make too much delay (about 50/60 days) in giving refill cylinder, thereby making it impossible to get the allotted 9 (nine) numbers of cylinder approved by government of India. After getting one cylinder the customer have to book refill cylinder after 16 days and delivered the booked cylinder in about 50 days. A enquiry of the consumer gas booking card will reveal the actual fact.
                                      Therefore I request you kindly to make a ground level enquiry at the agency so that customer can be helped.
                                      Yours truly,
                                      Dadhiram Kalita
                                      Vill-Kuwara, P.O.- Patacharkuchi
                                      Dist- Barpeta, Assam, Pin-781326
                                      Contact No.[protected].
                                      Dear Sir,

                                      My consumer no is 56442. I book for refill cylinder on 02 Aug 2015 and received message that my cylinder is registered with ref No. 695187. On 13 Aug 2015 received a message that cash memo [protected] generated for booking no 695187 shall be delivered shortly. On 18 Aug 2015 a message received my refill booking stands cancelled. Then I again book for refill cylinder on 18 Aug 2015, but still not received a refill gas cylinder. My Distributor name is Captain Gas Agency Pratap Vihar, Sector-11, Ghaziabad (UP).

                                      Please take necessary action to avoid hardship of a poor family.


                                      Regards

                                      SK Sharma
                                      Ex Army Personnel
                                      D-393A, Pratap Vihar, Sector-11
                                      Ghaziabad (UP)
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                                        S
                                        sitamatta
                                        from Gaya, Bihar
                                        Mar 2, 2012
                                        Resolved
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                                        Resolved

                                        Address: Bihar

                                        i bindeshwar sah adv. request to open Indane gas agency in Bairagania sitamadhi Bihar 843313 as there is need of another agency as services provided by Shivshakti gas agency of Bharat gas is scanty,poor ,Arbitrary & monopolistic.customers have to pay more in connection as well as in every gas supply.there is situation like terror here.needy have to purchase through bye-pass surgery. I believe the officers concerned take notice the problem faced by people of Nagar panchayat Bairaganiahaving sufficient population. here there is mo alternative of cooking fuel.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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