Indian Oil Corporation [IOC] Complaints & Reviews

ON 18/02/2012, I BOOKED FOR REFILLING MY DOMESTIC GAS CYLINDER THROUGH SMS GAS BOOKING SYSTEM PROVIDED BY NEIT UNDER THE WEBSITE NAMED TOMOGAS. THIS BOOKING SYSTEM HAS APPROVAL OF IOC. I GOT CONFIRMATION MESSAGE ALSO WITH BOOKING ID NO.1. ENQUIRED ABOUT DELIVERY OF GAS ON 24/02/2012. THEN SRI SAINATH INDANE GAS AGENCY REPLIED THAT WE ARE NOT ACCEPTING SMS BOOKING SYSTEM AND AS PER OUR RECORDS YOU ARE NOT BOOKED ANY GAS.
THIS CAUSED ME INCONVENIENCE.

FOR BOOKING SRI SAINATH GAS AGENCY CALLED ME TO THEIR OFFICE WHICH IS LOCATED FAR AWAY FROM MY HOUSE. I AM UNABLE TO UNDERSTAND WHY NATAYYA PALEM AREA HAS BEEN GIVEN TO SRI SAINATH INDANE GAS AGENCY, WHICH IS LOCATED FAR AWAY FROM NATAYYAPALEM. WHERE AS TIRUMALA GAS AGENCY WHICH IS VERY NEAR BY TO NATAYYAPALEM.

I WOULD LIKE TO REQUEST THE AUTHORITIES THOSE WHO WILL DECIDE THE AREAS OF EACH GAS AGENCY TO CONSIDER NATAYYAPALEM AREA NEAR BHPV FOR TIRUMALA GAS AGENCY INSTEAD OF SRI SAINATH INDANE GAS AGENCY PLEASE.

I'm an Indane domestic customer with my consumer no. 971. My distributor is Kishor Krishna Indane (Ph.[protected]. I've booked for refilled cylinder on 30/01/2012 but it is not delivered so far. I had lodged a complain (# 296038) on 14/02/2012, still the problem is not resolved. I'm trying to contact my distributor over phone day after day, but in vain. As a consumer I've the right as applicable. I want necessary action against this issue including its early resolution.

I am Praveen Chauhan R/o D-269, G.F., Avantika, Sector - 1, Rohini, Delhi - 110085 have booked Gas cylinder on 9th February 2012. Inspite of regular reminders Kandhari Gas Agency delivered it on 22nd February 2012, when I asked to the delivery boy for the reason of delay he did misbehave with me. When I told him that I am going to do complain of him he never bothered to apologize. When I asked to check weight of the cylinder he refused to do the same & when I blame him that he is blacking the cylinders, he agreed that he is doing & no one can stop him.

I request you to take immediate action against the delivery boy & agency - Kandhari Gas, Plot No.A-63, Pocket-00, Sector-2, Rohini, Delhi-85.


Thanks & regards,

Praveen Chauhan
Customer No. - KG 18883
D-269, G.F.,
Sector - 1,
Avantika, Rohini,
Delhi - 11085
Mob : [protected]

Cheating by petrol pump attendents.
This incident occured on 21.02.12 in evening.
I went to JOAQUIM PETROLEUMS Address: SION- TROMBAY ROAD DEONAR, Mumbai, Maharashtra, 400088
Im a regular customer of this petrol pump from last 5 years.
That day i asked the attendent to fill full tank.first attendent show me 0000 & start filling petrol than other second attend call me to open the the bonut and started asking me about battery and water etc. I totally got distracted. After I came back third attendent who was standing near the meter showed me Rs. 2000 and it was not showing amount of petrol filled up. I was surprised as I was expecting less than that. I was about to pay theen my who was sitting inside the car came out and told that meter was showing 1750 why you are paying 2000. Then when started complaing about it one attendent took out the reciept from the meter which was showing all details of and showed Rs 1750 bill. This is the first experience I don't know how many times I must have been cheated by this petrol pump. I want to make formal complain so that other customers are not cheated by this petrol pump dealer

Dear Sir,
I am Dinesh Kumar Tiwari s/o shri Yogendra Kumar, Shivpuri Baldeo Road Raya, Mathura. Pin-281204.
sir I apply for gas connection in Mr. Ray Indane gas service, Indra Bhawan, Baldeo Road, Raya. then gas employ was ask to pay 5630 rs for 2 gas salendar, gas stove, ragulater, gas pipe and gas liter. I pay 5630 rs for all assecaries. then his employ give me a bill aftter 4 days only 3684 rs

so sir I request u please take a immediet action on this gas service. and help for all consumer. and stop the carreption.

Thanku

Date: 22/02/2012

Dear Sir

I am the consumer of your good fame with consumer No.16298. I have booked Gas cylinder on 7th Feb'12,but still i am not received Gas cylinder . I checked with local distributor (Meenaambigai Agencies - Annanagar - Madurai). He told gas cylinder stock not available with him , it will take another one week and no proper response from this distributor. In this context awaiting your kind immediate action in this regard.

Mobile No: [protected]

Dear Sir,

Indian Oil Corporation had announced car in a tank offer on 2012. The offer ended on 31.01.12 but still they did not declared the winners for the same.
As per the clause they will be announcing the results by 1st week of Feb’12 but still they did not announced the same.
Kindly look into it and do the needful.

i have book my gas slender at. 21/01/2012 but i have not get it at today my connection no.k-10411 by kiran Indian gas service kerakat jaunpur u p

Indane Gas Agency Global Indane, Panchasakha Nagar Dumuduma, Bhubaneswar-19 Tel 2471622/2472622 is harassing me for delivery of gas in every booking. My customer No. 2786, Rasbihari Tripathy. The delivery is very poor. They are insisting to book a refil after 15 days of delivery. In every time they delivery the gas from 10 days after the booking. We are supposed to get two refils in a month. They are supplying a refil in a month. Not responding over phone. Therefore I am suffering a lot. My mobile No.[protected]

has anyone ever tried calling so called toll free number at the following website:
http://indane.co.in
it is so useless that first of all it does not ring at all, even if it rings, no one picks up. I really wonder why they have provided such a useless number for so called customer care. Next, what the website claims that we can give complaint online, but it never accepts any complaint given on the website. Everytime it gives error and comlaint does not get registered.

What a pathetic service from Indane. You can't call them for any complaint because the number is useless, you can't log a complaint becuase system does not accept it.

I am a consumer of Indane gas.I had booked a cylinder on 02/02/2012 with a booking no.200872 and cash memo no.258 through SMS.As the message came i.e. it delivered on 09/02/2012 but till date ididn't get the cylinder
So kindly take some serious and prompt action on this matter.


Name of the agency- Sumati gas agency

Name of the consumer-upwan lakra
consumer no.05707
Address-gungu toli,chruch road,
Ranchi, JHARKHAND
834001

My consumer ID of Indane gas service is 138241 and service provided by Rajarhat Gas service situated in north 24 parganas.Upon registered for supplying fresh gas cylinder they deliver it in time but after few days when we trying to use it,we found it empty and found it default and leaked cylinder delivered.We registered a complaint on 31st January.2012 on oil industry customer service ([protected]) but no action take so far.Now we are without any gas service.The emergency contact numer is not in use and bno body entertain.Do not know how IOCL provide service.

The delivery boy also donot provide any receipt of purchase buy default.Request you to take action against that.

Thanks & Regards

Mrityunjay Munsi([protected])

Sir,
I got a indane gas leak in my house on Sunday[protected] at around 0900 hours. Immediately I tried to contact the Emergency
contact numbers [protected] and [protected]. I could not get both the numbers inspite of my several attemps from 0900 hours to 1200
hours. Kindly look into the complaint against IOC Indane Chennai and resolve the complaint of no answer from those emergency numbers

with regards
T. Jeevanantham
No 123, Perambur High Road,
Perambur, Chennai 600 001
Mob No [protected]
email [protected]@yahoo.com

Sir,
Respectfully I want to bring your kind notice that I am the consumer of indane gas, my con: no: is 3446, which in the name of Afzal Ahmad.
Sir, I booked my request for refilling on 04/02/2012. at naveen gas agency sahaspur, but there is no response so far from the above said agency. I went to naveen gas agency my self for above said matter, but I did not get the answer with my satisfaction. I came to know that...

Dear sir,
i m connection holder from sakti dist. janjgir-champa c.g. , when i was taking gas connection "gas agency owner's" charge me 6650 rs. for DBC connection then i demand for bill or recipt they said that,{ tumko lena hai to lo nahi to black me hi le jao } and their employee talk me very roudly and rough type language that time my children was with me , and i feel very guilty and i compain to agency owner mr. ashok agrawal they said "connection ka rate 6500 rs. hai baki 150 unka chai pani hai, aur jisko compalin karna hai kar do area maneger apna admi hai." so, i m not take any action that time. but the time of dilvery of gas cylinder after 21 days as according to rule .. they said that " 1 month se pehle nahi milega " then i said my gas cylinder becomes empty now then they said to phir black me bablu se le lo 600 rs. padega .....
sir plz kindly take some action about their roudly and wrong behavior with normal costmers....
thank s and fully hope that u take some action ....
A painful consumer .........

We are Indane gas client vide consumer no 911484 ( SANJAY JAJOO) registered at Mahamaya gas agency ,191 BG, 74c, Indore.

Inspite of our repeated complaint at the agency for leakages in the cylinders received and less weight of the cylinders ,there has been no action since last six months.Every month we have informed the complaint to the carrier and the agency which none have them cured. They say that the same is received from the Company and they cannot do any thing.

It is a great risk to our family and INDANE should be responsible in case of any accidents , if occured ,due to gas leakage.

Kindly ensure earliest solution.

Regards,

Sanjay Jajoo
Indore

I am a consumer of M/s Meera Gas Service, 113/286 Swaroop Nagar, Kanpur (tin no. [protected] Phone no.[protected]. My connection no. is 9701 in the name of Mrs. Manju Saxena, my wife. I had various time complained that the cylinder supplied to me is underweight and the cylinder finished in 20-22 days only. this time I booked the gas on 02.02.2012 and the cylinder supplied to me on 14.02.2012. To my utter surprise, when I weighed the cylinder on scale it was only 25.03Kg against 30.04Kg gross weight which was painted on the cylinder. I complained to the agency who assure to look in to the matter. Today, 18.2.2012, I visited the agency and asked that the complaint has not yet been resolved. I asked for the complaint book to lodge my complaint, but I was told that the complaint book is in the possession of the agency owner and he has left the office at 4.10p.m. However, the agency has asked one person to change the cylinder. The changed cylinder was also less by 0.900kg. when weighted. Can this be resolved. How long a consumer shall bear the loss of this cheating being done by the agency or their vendors.
Please do the needful.
SK SAXENA
+91-[protected]

My Gas Connection no.is 21328 in the name of Jaipal Singh with Indane gas service, Bhiwadi, Vedram shopping complex,Bhiwadi. I have booked cylinder on 22.01.2012 but till 18.02.2012 i have not received the delivery. kindly look into the matter and do the needful at earliest.

Regards
Jaipal Singh
M-105,Ashiana Aangan,
Bhiwadi,Distt.Alwar(Rajasthan)

Received intimation for NEW LPG connection from the Dealer. While reaching the dealer point dealer said that LPG will issue only with GAS stove. But I am having gas stove with me. I dont want again spent money for a gas stove.I contacted 3 times to the dealer for CONNECTION. But they are refused to give me the same without gas stove. As per the norms I can avail the gas connection with out gas stove .I think dealer insisting me to take the stove for their benefit. This is illegal and I required a solution for this issue.

Dear Sir,

I am LPG gas consumer, I deal with M/s MaryMatha Gas Agencies, Ponkunnam,(kottayam), Kerala service who are the distributor of my area, My consumer No. 22140. My problem is after booking they have not supply the gas home delivery. Presently I book the gas 25 January 2012, today is 18 February, no cylinder reach at my home. I request you please solve my problem.

Ramachandran Nair K.G
vakananil house
Kadayanikadu po
Kangazha
Kottayam
Kerala
Mo No-[protected]