Indian Oil Corporation [IOC] Complaints & Reviews

I very much suspect that there is irregularities in the supply of Indane gas in Krishnancoil outlet, Nagercoil. Some people have received the Indane Gas cylinders within a month but some others have been asked to wait more than 60 days. They don't seem to follow seniority in booking basis. Will some concerned Govt Officials intervene? My family has been using firewood for the past 30 days after waiting patiently waiting for 60 days. Is there any way out? Will some one check thi out? Thanks.

Complaint against indane gas. They provide a number [protected] on their phone support as well as online which i suppose is a toll free no. When i called it to register complaint against my gas agency. I was connected to an amature porn talking line. And as well as i was charged rs 20 each time as i tried 2 to 3 times guessing that it will get connected after the adverisement but it did not. The phone call ended.
Now where an i suppose to register the complaint.

My gas agency is Jagan Enterprises located in madangir. They are not delivering our gas booking to us on time but they do not forget to submitt false report to the IOCL. because of which we are not able to cook food in our home because the gas finishes sometimes within 15 days, i don't know the reason and in our family we are only four people and a pet dog.
The online status shows that the refill has been delivered but we don't receive any.

Dear Sir,
My lpg gas agency name akp gas service,and i booked my gas on 09/04/2012,but i don't get my gas till today.
i inform you about this in my consumer office,but they told me that you'll get your booking after 5 days of gas booked.
So,can you please tell me why i'l get my gas so late.
After this if you want gas out of agency it is openly available in black on 650 rs. why?????


Your's Faithfully
Jai Singh Rana
[protected]

Dear Sir,

I am a IOC LPG (Indane Gas) consumer.

My Cosumer No. is 22183.

The last cylinder delivered to me about a week ago is leaking. I ctried to complain at Customer care number mentioned in my customer card (Serial NO. 2K3-10728) at [protected]. They guided me to Toll Free No.[protected]. They guided me to two EMERGENCY numbers for Lucknow region [protected] & [protected].

Gas is still leaking.

No one has registered the complaint to do any thing about it. I am just being guided to somebody who are switched off.

Both are permanatly switched off.

I have a gas connection no.M14120 issued on 27 feb,1997 by Manjot Gas agency Batala road.The vendor has ceased the gas supply for he wanted to recheck thee documents.I provided my voter id,pan card for the same but he refused to accept all the legal and authenticated documents.What i am supposed to do now.and where can i complaint and to whom.Is there any agency for consumer grievances for Indane where we can seek redressal..

I have booked my cylinder on 20.03.2012 & still not received, after contacting with the agency they said it has been delivered on 06.04.2012 , but i did not receive.

Also their delivery time is arround 15 days. & for new booking they want minimum 20 days delivery from the date of previous delivery.

How i will cook my food

Please do the needful

Thanks & regards

DEAR SIR/MADAM
I SUNIL KUMAR SHAW AND MY CONSUMER ID NO IS 36576. MY INDANE GAS BOOKING DISTRIBUTOR NAME IS HAPPY HOME IN LAKE TOWN. I BOOK MY GAS REFILL ON 17.03.12 BUT TILL NOW THEY HAVE NOT YET GIVEN ME THE CYLENDER .THIS IS NOT THE FIRST TIME THAT THEY ARE DOING SO EVEN SOMETIME NOT RECIEVING THE PHONE CALL TO.
PLEASE DO THE NEEDFULL STEPS AGAINST DISTRIBUTOR.

Respected sir,
This is to bring you notice I got cheated at Indian Oil petrol pump at Thermax Chowk, Near Rudra Hotel, Chinchwad, Pune.(17/04/2012 at 8:10am)
When I instructed attendant to refill the tank worth Rs.200, he tried to distract me for buying additives on the other side. (Another attendant was there) When I opened the fuel tank cap, By that time by immediately putting the nozzle in the tank first guy started filling the petrol without resetting the machine to zero & At that time, I saw the display was showing amount of Rs.58. So actually from Rs. 58 to Rs.200, he filled the tank worth Rs. 142. I couldn't prove this. But I could notice this on my bike’s fueI indicator. I complained him, but he didn't agree. But I am damn sure about blunder the two operators did. This is a kind of trap.
I told this thing to my four friends today morning itself. You cannot see this kind of malpractice in HP & Shell petrol pumps. Most of the people know this pump is malpracticing. Please take some strict action against them otherwise I am not gonna go to Indian oil petrol pump again.

Regards,
Dhananjay Yadav
email:[protected]@yahoo.co.in

Dear Sir,

Once again i have to approach you for the irregularty in supply of Indane Gas Cylinder Refills.

I has booked my domestic gas refill at Tej Enterprises, Jaipur via gas booking number [protected], the refill was booked on 19th March 2012 with alloated booking no.207645. It is almost a month that they have NOT delivered me refill cylinder.

On enquiring again on above mobile booking number, instead of informing me that STATUS of my above earlier booking of dated 19.03.12, the mobile SYSTEM once again booked my request for refill dated 12.04.12 with booking number 215077.

Now can they explain what is this ????

Kindly intervene and sort the matter immediately.

Thanking you,

With Kind Regards,

V.S.Joshi
Indane Consumer No.244839

Yes there is always been delays from Nilshikha's ( Dakhineswar ) end in delivering the cylinders on time. Now a days it takes around min 30-45 days to get cylinder from the day of booking. Yes I also agree that they are not at all customer friendly and hardly helps out the suffered customers.
The scenario is totally reverse with South Kolkata Indane distributers where they even deliver the cylinders before the scheduled date.

I request the concerned authorities to kindly take care of this issue asap and get us some relief from this tension every month.

Sir,
i have call in Narayan Inden Gas agency chourai for solving a problem of gas Cylinder leakage problem. but they are not solve my problem and they put her phone in table i am lots of saying hello hello hello they are not response.
i cut my phone and again i try to contact him but massage "this no. is busy".
plz sir solved my problem.

name -manoj sanadya
Address:- wd no. 12, chand road chourai
customer no.: 0786
Dist:- Chhindwara

THERE IS AN AGENCY OF INDANE IN THE NAME OF KIRTI GAS SERVICE SITUATED AT TRI NAGAR, DELHI, ON ONE HAND THE AGENCY DELAYS THE DELIVERY OF THE BOOKED GAS ND ON THE OHTER HAND THE DISTRIBUTION GUY YADAV IS ALWAYS BUSY IN SELLING THE CYLNDERS IN BLACK MARKET, EVEN WHEN ASKED THE DELIVERY MAN YADAV REFUSES TO GIVE THE TELEPHONE NUMBER OF MR. RAJORA(THE OWNER OF KIRTI GAS SERVICE) TODAY I.E. ON 16.4.1012 HE GAVE THREE NUMBERS[protected]/[protected]OFFICE NUMBERS) AND [protected] (SOMEONE NAVEEN ALLEDGED COMPUTER OPERATOR OF KIRTI GAS), SURPRISINGLY ALL THE NUMBERS ARE BUSY FOR EVER, EVEN YADAV ASKS US TO GO TO THE AGENCY WHICH IS NOT POSSIBLE FOR US AS WE ARE BUSY IN OUR BUSINESS

KINDLY HELP

VIKAS

Cooking Gas Cylinders are not provided on time, one has to make several visits to the agency in Jakhan, Dehradun. Probably the weight of the Gas is also less as it is finishing much before the expected time. Gas cylinders are not provided even one month after the date of booking.

Complain against anubha gas,

For address changing they are not accept the request form and ask to provide property paper ,


if they required they can veryfiy the address by executive ( I have already provided the Rent agrement to them for new building but they required electricy bill that was not available as this is new flat and the process is under progress)

Thanks
Sanjit kumar jha
[protected]
========================

I am a consumer of Indane gas and I am pained to write to you that the distributor at Rourkela, [Office at Chhend] is not responding to any request. Neither they are lifting the telephone through out the day for days together nor supplying gas.

I booked a gas on 20th March and I was assured that it will be delivered after 9 to 10 days. Now it is more than 20 days and there is no response from them.

Today I tries continuously from 2 PM for 30 minutes both their landline and mobile [protected] and [protected]. But no response from them .

my self R .kumar opp of govt hospital sikandrabad road ram nagar gulaothi bulandshahar i have a connection of gas cylinder of indan gas service i book it on date[protected] at tomo gas service when i go to distributor the directly say that they dont gave cylinder to me and absue me i feel it kindly gave me right suggestion i am very disappointed

RESPECTED SIR
I HAVE BOOKED CYLINDER ON 20.03.12. BUT DID NOT HANE ANY RESPONSE TILL 10.04.12.PLEASE DO NEEDFUL

NAME OF GAS AGENCY:BADI GAS AGENCY
CONSUMER NO.20559


REGARDS
MAHESH KR
H.NO:V224,KHAJUR WALI GALI-2,ARVIND NAGAR,GHONDA,DELHI-110053
MO.NO:[protected]

To:
The Indane Customer Care:
I am the Customer of PREMIER Indane Gas Agencies
1/105-1,Alameen Nagar,
Alagar Koil Main Road,
K.Pudur,
Madurai-625007,
TamilNadu
My connection number is 3532.
The service by this agency is very poor.When I call them to book a cylinder they said ur cylinder will be booked only after the completion of 21days from the last delivery.If it so, then they deliver the cylinder after 40days from the Booked date.. So, 21+40=61 days. How sir? Is it possible to run a big family with a single cylinder for 61days?
For the last 2months they r doing like this.. I have booked my cylinder on March 17,2012..
I am waiting for the new cylinder till today April 9,2012. They told tat u'll get ur cylinder only aftr the completion of 40days from March-17.
My old cylinder was consumed and emptied before 2weeks. Now it is very tedious for us to do anything without cylinder.
Please make some actions to overcome this problem sir...

Subject- Gas Leakage and catching fire issue not taken seriously by Indane Gas / Sondhi Gas Service.

Last night our gas cylinder got finished and so we replaced it with our second cylinder. In the morning of today at 8 am (9th Apr-2012), during cooking, we found that our second Gas cylinder is leaking badly when it caught the fire. Somehow we got controlled on the fire and checked that Cylinder is having a problem. After that we immediately tried to report the issue by phone at 10 AM but the given indane numbers were engaged and sometimes not working. Then we managed to contact the indane transporter guy (Name- Sri Ram) to see this issue who provide the services in our region (Paryavaran Complex). He said that he will be visiting our home as soon as possible. Waiting for after 2 hours, we again reported this issue to the Sondhi Gas service ("SHOP NO-J-3, SAKET",NEW DELHI) visiting them personally and they assured us that it will be solved by the evening. After that, we called so many times to the agency number which was busy, and then 20 times to the transporter guy also. Each and every time he replied that he has sent a boy who will reach in 10 minutes at our place. After 5:40 pm, this guy Sri Ram didn’t pick our phone call. We tried again and again to the same number. After 7 pm, we contacted him using another mobile number, then he picked the call unknowingly and said that the boy might be on the way to our home, and he intentionally dropped the phone call. And after that he switched off his mobile phone to ignore our call.

Now its 8 pm. Indane Gas agency has not taken this issue seriously even after the 12 hours of reporting the issue. We could not have a proper lunch/dinner today. If they can’t understand the seriousness of the matter, where the human life is in danger and every month we read the accident cases in the news paper due to gas leakage, its very sad to know that Indane has become a failure to satisfy their customer. And due to lack of sincerity within the Indane employee, many lives might be in danger.

Please, take an action against Indane/Sondhi gas service and provide us a good replacement of the cylinder. We still hope, Indane would try to be better in future.

Thanks
Vipul Sahu