Indian Oil Corporation [IOC] Complaints & Reviews

lindane — non receipt of refill

my complaint ----my consumer no 37446 with M.V.ENTERPRISES AVADI.On07 10 09i had booked for a refill.I was told that i would get it in 10days.on repeated requests after 17th i have not receivedthe refilled cylinder.The last receipt of cylinderwas on 270809.iam at home expecting the cylinder everyday.Please do something immediately.

lindane — non-receipt of refill gas

Sir, I am subscriber of Kanchanjangha gas Agency, Siliguri, I have booked for refiil gas on 24.09.10 to Indane Call Centre. , but till date could not got the refill

non recipt of refill
my complaint ----my consumer no 70299 with Yadu Gas Agency D-33, site -4, Sahibabad, Ghaziabad, U.P. .On[protected] I had booked for a refill.I was told that i would get it in 10 days.on repeated requests after 21st i have not received the refilled cylinder. I am at home expecting the cylinder everyday.Please do something immediately.
Akhilesh Sharma, H.No. 168/6, Sector -16, Near Ganga Shoping Complex, Vasundhara, Ghaziabad U.P. MOBILE -[protected]

Indian oil corporation — No delivery of refill

I am a consumer of ADARSH GAS AGENCY, Saharanpur.My consumer no.is 1850A, I have booked my refill on may 2nd 2009
After 20 days the refill has not delivered to me, I have telephoned about 6 times, but gas agency manager promised me for next day.
Please enquire into the metter and act accordingly.thanks.
Mahendra Kumar Khanna

Dear Sir,

my Name is Zala jyotiben Mahendrabhai and I have a connection of Indane gas my consumer no is 18830 . SV No. [protected]. card No.1759195 and get connection from VAIBHAV GAS AGENCY, NR ANAND BAUG SOCIETY, BAVLA - 382220. DIST. AHMEDABAD.
Complaint type : NEVER SUPPLIED CYLINDER TO MY HOME
In addition to the complain, I have booked a cylinder of on date 18/06/09 and till today they have not supply the refiel cylinder to my home. and every time we have to go to their place for new cylinder and they have never supplied the cylinder to our place. This time I have seen that they have supplied the cylinder to some selected places regularly. next to my home they have supplied cylinder regular. and why they have not give that kind of service to every one. If there is any extra charges for it then I am ready to give that charges also. but i dont know that what is their stretagy of distribution. But I want to follow the system of IOC so if it is possible to get delivery of cylinder at my place then I am very thankful and very happy to connect with IOC for their good service.

So, Please inform me that when and how I will get the refiel cylinder from your reputed distributor VAIBHAV GAS AGENCY.
My address is below:
Zala Jyotiben Mahendrabhai
18, Shivashish society,
Opp. Girl's School,
Bavla-382220.
Dist : Ahmedabad.

DEAR SIR/MADAME I am a consumer of I.O.C.I am getting cooking gas from bhinga raj indane gas service, bhinga shravasti.My consumer no. is 00063.I booked gas on 17th april 2012.Since then I am trying on the numbers[protected]&222666 provided by the distributor, but nobody is attending the phone& it always remains busy.I do not understand the problem. It seems that the gas is supplied in black market by the booking clerks. At last I went to the agency & requested the booking clerk Mr.Ashish &Mr. Jaiswal to note down my consumer no.for home delivery.Both the clerks told that the refill cylinder was not available.After that they called me on the next working day.In my opinion the booking clerks sell the gas in black market.Due to this the gas becomes short & original consumer becomes puzzled. Kindly forward this complaint to the authority concerned for a proper solution. yours faithfully SUDHIR KUMAR SRIVASTAVA nai bazar bhinga (near old post office) mo.no.[protected]

DEAR ALL @IOCL I HAVE BOOKED A REFILL ON 17/01/2015 WITH REQUEST NUMBER AS 203932 BUT EVEN TODAI I HAVE NOT RECIVED THE CYLINDER AND I HAVE CALLED UP AT DISTRIBUTOR PROVIDED NUMBER ON[protected] AND [protected] BUT THEY HAVE RPONEDE TAT THEY ARE NOT ACCEPING REQUEST ON PHONE RATHER I HAVE TO BOK IT ONLINE OR BY SMS SO IHAVE BOOED IT ON LINE WUTH REQUEST NUMBER AS 203932 . MY CONSUMER NUMBER IS 09449K AND DISTRIBUTOR IS KASHI GAS AND APPLIANCES SO WOULD REQUEST YOU TAKE UP THE CASE ON PRORITY AS MORE THAN 10 DAYS HAVE PAASSED AND AND I AM HELPLESS . I HAVE ALSO TRIED TOLL FREE NUMBER [protected] BU WITH NO RESULTS AND NO ONE ATTENDS ATHE CALL . SO I AM WRITING TO YOU ON THIS ISSUE OR ELSE I WILL ESCALATE IT TO SENOR MANGENT OF IOCL AND MINSTRY OF OIL AND NATURAL RESORCES IF I DONT GET SOLUTION WTH IN TWO DAYS .

I have applied a New gas connection in Indane online in the name of my brother's wife. I have got the Request reference number : N[protected] October 2012 but not found any response till now.

Indane Gas — Not received booking

I Arun Baranwal booked for gas refillining through telephone that time my booking no. is 4594821 but in next i received one message that your booking rejected and no given any reason so provide me refill gas
Thanks
Arun

Dear Sir/Mam

I BOOKED GAS THROUGH REFIL DATED 16//03/13 . i am also consumer of S&P gas agency, my consumer No is 15729. i was Booked my home gas and received a message your gas is deliver 18/03/12 i am not receiving gas. Please deliver me gas immediate i have lot problems.

From
Bhagwan Singh
[protected]

Dear Sir/Mam

I BOOKED GAS THROUGH REFIL DATED 16//03/13 . .i am also consumer of S&P gas agency, my consumer No is 15729. i was Booked my home gas and received a message your gas is deliver 18/03/12 i am not receiving gas. Please deliver me gas immediate i have lot problems.

From
Bhagwan Singh
[protected]

lindane — non acceptance of gas booking

Consumer number 5753
Agency : ASiatic Oxygen Ltd 13/4 MTH Road,PAdi, Chennai 50

I booked for refill on 03/01/08 ,. Till date no refill delevered. They refuse to deliver and asking me to contact IOC office, stating no booking registered with this office.

Many remainders made through phone.

Kindly intervenue.

Thanks

v.ganesan

lindane — Non delivery of gas

We have booked the gas on 03.10.08 on toll free no.1260, waiting list no 21.and still now we have not recieved.Pl.look in the matter and take necessary action.
Bansi Lal consumer no.604 siddartha enterprises Hyd
ans we have loged complaint devisional office ioc ltd.Narsaour house Himayat nagar Hyd.

lindane — non booking of Gas

Sir,
I am a consumer of your distributor
M/S MoonLight Gas Service
19 G.T. Road
PO: Bhadreswar
Hooghly. West Bengal.

The Distributor is not booking Gas before 15 days of previous booking and even after booking the supply of Gas comes after 15 days.

I would request your goodself to compell the distributor to accept booking as per law and ensure the supply of Gas in time.

Hope you would be kind enough in doing the same as requested as above.

Thanking you
your faithfully

ANUP DUTTAROY
Subrata Pally
PO ANGUS
Hooghly : 712 221
PH:[protected]

lindane — non booking

Our gas supplier is m/s Jaspreet Gas Service, telephone[protected] & 23321516, for the last few months when we tried to contact on the above phone, it been picked up answering machine, infirming that "the number dialed is busy try after some time". The massege is not from the MTNL, its been fed by the gas agency itself to avoind picking customer phone.
Kindly advice how to book the gas?
Second option to go and book personally.

Now the online site of indane shows a toll free number i suppose [protected] . firstly it connects to an amateur talk programme secondly i was charged 20 rs for this idiotic call and the biggest thing i was not able to register any kind of complaint.

D/Sir, I am consumer of Sondhi gas service, Saket, New-Delhi-110017.My refill booking No.is -- [protected]-333824.Gas has not delivered up to 27th march 2014.

india oil corporation — NON DELIVERY OF GAS CYLINDER

I BOOKEN FOR REFIL OF MY COOKING GAS CYLINDER WITH SUKHDEV VIHAR GAS AGENCY ON 2-3-2012.MY REF.NO. IS 9239641.THE BOOKING OF CYLINDER WAS DONE ON [protected] WHICH HAS ANSWERING MACHINE.THE GAS AGENCY(SUKHDEV VIHAR GAS AGENCY) HAS GIVEN THEIR TEL.NO.26310291 AND 26936694 TO ALL THEIR CONSUMERS.NO PERSON PICKS UP THE PHONE ON THESE LINES.THE PHONE IS EITHER ENGAGED/RINGING OR OUT OF REACH.

WHY DOES INDIAN OIL GIVE AGENCY TO SUCH DEALERS?

indian oil corporation,india — non-delivery of gas cylinder

I BOOKED FOR GAS CYLINDER TO INDIAN OIL CORPORATION ON LINE ON DEC,8,2012 MY N
REFERENCE NO IS -440263 BUT GAS STILL TO BE DELIVERED.

Indane Gas — Not delivering Properly

Dear sir, I have booked cylinder on 31/08/10 but still i have not recevied the cylinder
cust no: 09952
cust name: B.saraswathi
They or not delevering to home, but they or charghing as home delvery.if we ask why r u not delvering month to month properly means they are no responsing .plese take action on them solve problem .
with regards
B.senthil

I want to complaint against my Indane Gas agency (code 107201- jagan enterprises)for misbehave and threatening for services - today (2nd time)when I gone to Indane lpg gas agency for transfer the gas connection (J-1861) from my father's name to my mother's name (after my father's death) In the morning at 11.10 am they refused to entertain me and asked to come after lunch and when I gone again after lunch they asked me to come on Monday. When I requested them again, they (Mr. Rawat and his assistant) shouted on me and abused openly and threatened me for future services. You are kindly requested to pls take action against them for their misbehave spoiling image of India Oil.

If this complaint reached to any Indian oil officer, kindly take action otherwise I've to go to consumer foram.

IOC- Petrol — Cheating, when fuelling

IOC petrol pump at BEL Circle, Gokula, bangalore, i've refilled my bike 2 times but when i say to person to fill 150/200 Rs petrol, they will start asking money and the charge appear on panel is 50 Rs. again he ask how much to fill? when i said 150/200 Rs. he again reset the panel and filled rest of Petrol,

But earlier 50 Rs filled petrol i not sensed when he filled...

At akaash auto center, radhu palace, Laxmi Nagar, Delhi I ask to fill petrol for 500/- the attendent fill petrol of 130/- then I ask to him that I told 500/- then he fill 370/- starting from 130/- that is he fill petrol of only 370/- this kind of things happens many times in this petrol pump. So please aware while filling petrol at this petrol pump.

Indane Gas — Non Delivery of the refill cylinder

Dear Sir,
I am the consumer of Indane gas at Sagar Branch (MP). The distributor name is Sagar Gas Ph:[protected]. The connection has double cylinder. When one cylinder is refilled the next due date of booking for refilling is after 21 days. The gas was booked on 24/09/2008. They have not supplied the cylinder yet i.e approx 16 days. Does refilling cylinder burn for 21 + 16 days. I approched the vendor he is continuosly bluffing and supplying cylinder in black (450/cylinder).Does this is justified. He should be intimited for the same and action should be taken and again the same taken action may be intimated to me.
Thanks
With best regards
Awanish Kumar
Consumer No:-12215
Date:-10/10/2008

indane gas(IOC) — non delivery of gas cylinder

sir
am from Ahmedabad. My consumer no. is 16508. I had booked gas on 17.01.09, so far it is not delivered. I am facing hardship.Pl help me.
Thanks
Shamsher Singh

L P G Cylinder , Indane I O C — Non delivery of Gas

Sir,
I am a L P G consumer, booked for L P G cylinder on 12/12/2009 Token No: 1952 and

My consumer No: is 10498 L P G Dealer is Poornima Gas Agency Parakode, Adoor, Pathanamthitta Dist, Kerala State.

Last month every day i am calling them and I not considered, so requesting to do the needful


Thanking You,

Yours sincerly
Varghese M

Indane Gas — Non delivery of refill cylinders at dates

Respected Sir,
I am one of the consumer of Nethaji Gas Agency (Indane) at Nedumangad, Trivandrum(Dt), Kerala. I experienced a bitterness from this above agency, ie. I booked for refill cylinder at november 2008 but they didn't send it at proper time, & I won't get it till Feb 24th 2009. They are missuseing the cylinders to Hotels, Marriage Parties(for cooking), & also to vehicles for far higher rates.I also send this copy to The Collector of Tvm also. So humbly request you to enquire about this agency & alligations against them.
Thanking you,
Faithfully,
S Anoop

Indane Gas — non delivery of rifil cylinder

I had booked for a refil cylinder with KFCSC, Kankanady,near gerody temple,Mangalore on[protected].My booking no is 214. My consumer no is 22581. Till today i was not suplied with rifil cylinder.I enquired by phone no 17th morning,they assured me that rifil supplied on the same day.But we did not get cylinder. Today [[protected]]morning at 10`00clock again I request to them.But they said the samething.but I did not belive in them.Then I personally went there and asked them. As usual they told another lie,that when they brought cylinder,but we were not there.But we were waiting for them without gap.The irresponsible person recieving the phone and telling lies everyday.So please take necessary action on them and arrange to deliver cylinder with immediate.

. THANK YOU

Indane Gas — Non delivery of Refilled cylinder

Dear All,

I G Amarnath harasehed by Dwarka Gas Agency, (Phone Numbers 25343187,[protected] Dwarka, New Delhi. My consumer number is 14958. I have booked for refill on 12.03.10 which we can hear from Indane gas IVR system. After non delivery of gas I phiycally approched to Gas agency on 24.03.2010 for delivery, they simply said the system is not working properly, so we send on tomorrow. After two days there is no response, again I approached through phone, aagin they says today evening, no response. today 30/03/2010 I do not have any cylider at my home and I am at office. Except hotetling I do not have any alternate arrangement at my residence. I request all the authorities to check the gas agency, where is going wrong.

As a esteemed cutomer of Indane gas till date I have not faced this type of problem & I got annoyed the way the agency personnels attended to my complaint they were rather unfriendly with the customers.

Any how thanks for your immediate action in this regard.

I am a consumer of Anantji Gas Service, Jhandewalan with consumer No. 22313. I have booked a refill gas cylinder on 23/3/2010 through booking line of 1260 from my landline. The booking No. is 178. When the refill cylinder was NOT delivered till 28/3/2010, I tried a lot to lodge a complaint over phone but in vain. When I personally visited on 29/3/2010 in the morning to complain, I came to know that renovation work is going on in the office for more than 10 days and hence the telephone calls from the consumers were not attended. Without any proper reply for non-delivery of refill cylinder, Agency again booked for refill cylinder on 29/3/2010 on my behalf through my Mobile for which he got booking No.95.

Agency should have made alternative arrangements for attending calls and mail through computers for smooth delivery of refill cylinders to consumers. In the absence of this Consumers are put to much hardship for the non-delivery of refill cylinder as well as for not attending telephone calls from the consumers. It is also pertinent to mention that obviously Agency telephone is very rarely accessed by the consumers and hence GOVT. announced mobile facility for booking.

There were also complaints form the consumers that even after a lapse of 15 days refill cylinder was not delivered.

Consumers are skeptical that the delay in delivery of refill cylinder may be to take advantage of hike in price of refill cylinder from April 1, 2010 following the budget announcement by Delhi State Government.

I request you to please will look into this personally and render justice.


T.J. SETHU RAM
EPT 9, TYPE III, P & T Quarter,
Dev Nagar, Karol Bagh, N.D-55.
Mobile No. [protected]
Landline 2871 2879

IOC- Indane Gas Cylinder — Non Issue of Refill

Dear Sir,
I Bhanu Pratap Singh am consumer of Indane Gas at Arunoday Gas Agency, Sadar, Lucknow ( Consumer No. 23073 ) had booked for refill on 30 Aug 2010 and gas agency has not yet supplied the Gas. They are always taking more than 7 days in supply and they dont deliever cylinder at home. They have selected a point two kilometers away from my house. We have to collect cylinder from there. Please see the matter and teke necessery action to supply gas at home in time

Indane Gas (IOC) — Non delivery of Refill

I had booked for a Indane gas refill on 05.08.2010 at MV Enterprises, Avadi, Chennai-54(Ph.[protected]. The lady at the counter told me that the refill will be delivered within ten days. Even after fifteen days the cylinder was not delivered. I called the agency and they told that within two days the cylinder will be delivered. After these two days I again contacted the agency, again the same two days. After that I used to call them every alternate days and the same reply came from them. Even after one month the refill is not delivered at my residence. Today (08.09.2010) I rang up the agency and they replied that the old booking is cancelled and new booking is done on 04.09.2010 by themselves and the bill will be prepared within two days and then only the refill will be delivered. Now the old cylinder is almost empty and I find it difficult to pull on with cooking. I request you to take up the matter and do the needful to get the refill as early as possible. And one more problem is that the delivery man will stand in the street corner and the ladies/old people has to go to him and get the cylinder by handing over the old one. For that service also he is charging extra money than the cylinder cost. Please advice the agency to refrain from this type of practices.

From
C.Ravichandran
Consumer No 10439
9/5 sapthagiri Colony
Ashoknagar,
Chennai-83
Mob:[protected]

DearSir,
Sub: Agency not able to supply cylinder in time-
Agency Poor reponse - reg
Sai chithra gas agency, M.G.R. Nagar, Chennai-83
My Consumer no:10439

My Domestic Gas Cylinder Consumer No 10439 Booked on 2nd february2011, Phone no of Sai Chithra Gas Agency, M.G.R.Nagar, Chennai-78 is[protected]. Usually the delivery of the cylinder is always requested on morning time because of both my wife and myself are employed. Delivery person well known our residential timings. Without cylinder we suffered lot .so we went gas agency on 18.02.2011and requested to deliver he gas .But no response and they refused to deliver the gas at home. Again I personally went on[protected] requesting delivery of the cylinder on time they refused to deliver the cylinder an also their response and approach were very poor and hard. They strictly told not possible to inform deliver of the cylinder timings..

I Request immediate action on the agency to deliver the Gas Cylinder.

Yours faithfully



(C.RAVICHANDRAN)
[protected]

Indane Gas — No delivery of refill cylinder

Our Indian Oil GAS dealer is Nirmal GAS service and I and all other Pilkhuwa consumers are facing the same problem as not getting the refilled cylinder after 10-20 days of GAS booking. I am Ravinder Kumar living in Sarvodya Nagar Pilkhuwa, my GAS number is 23145 and i booked this on 1st of March 2012 but till now i have not received the refill cylinder. Please resolve this issue for me as well as all consumer of Pilkhuwa town. I am waiting for your kind response.
My Contact number is –[protected]

Indane Gas — Unwanted behaves

Girl staffs in da Booking /Enquaries windows(no window at all) behaves rough with customer specially house wifes . There is no any complaint book.No arrangements for customer comfortness,no chair, even a fan for the customer in summer season.

dear sir,

we provide consulting services. your problem is our problem. we assure
you that your matter will be resolved 100 %. we know that where to
escalate the matter for getting proper services. if you want to know the
further details then mail us your following details at the following
email address care.[protected]@gmail.com
we assure you 100 % results from our action.

dear sir,

we provide consulting services. your problem is our problem. we assure
you that your matter will be resolved 100 %. we know that where to
escalate the matter for getting proper services. if you want to know the
further details then mail us your following details at the following
email address care.[protected]@gmail.com
we assure you 100 % results from our action.