[Resolved]  Indane Gas — misbehaviour

Indane Gas Cylinder — MISBEHAVIOUR BY AGENCY

Dear Ms.Heena,

This is to bring to your notice that today morning my father who is close to 65 had called up Munikrupa Gas Agency, Someshwar, Satellite to check for the book that was expected.

The lady at the counter name unknown ( she is the only lady sitting in this office) picked up the phone and as my father was giving the complete details this lady hung up the phone without intimating him.

Again my wife called up to inform this lady that they have to be courteous to the customer and specially to people of old age.

On this the lady without regret shot back rudely that there are 2 more phones going on and that is why she put down the phone.

As the arguement went further this lady went to the extent to say that you can go anywhere and complain.

What do I consider this, a lack of management with Indane that the agency people have no fear and start threatening in such a manner.

Finally we are the customers and we should be given due respect and hope we are not asking for more.All is required is a courteous response which I have not got.

I am marking this mail to the directors knowing that Indane Management will take this seriously and appropriate action will be taken on this and expect a verbal apology from this particular lady.

Ms.Mrinal/Mr.Gupta being directors I hope I will get due justice for this behaviour.

Awaiting a positive response on this.

My Consumer No 18277
Name : K.Krishnankutty
Address : 50, Jyoti Kalash Society,
Behind ISRO, Satellite,
Ahmedabad





Best Regards,


Dinesh Nair
Cell #[protected]

My customer number is 12738 and it is in the name of my father in law -P Keshavan Unni. We get our yougas cylinder from Shubhlaxmi Indane, 4, Himavan Appr. Opp. Industotherm, Nandan Park, Bhopal, Ahmedabad and this agency unvariably causes delay in supplying the cylinder ( Booked on 27/1/2009 and the cylinder delivered on 5/2/2009) this means that for the period of the delaly our next cylinder has to be used. However as per the Indane guidelines, the next booking cannot be made by us before 21 days of the date of the date of previous cylinder delivery. The result being we need to run the cylinder for over a month (21 days and the no. of days of delay ie. 10 to 12 days). For a family of 5 people this is not very practical. Requesting to look inot the matter and help us in solving the problem. We also need any other Indane gas near to Thaltej as we are not satisfied with the current agency.
thanking

Hello Sir,
This is to bring to ur kind notice that the BADANI GAS AGENCY Situated in SA-4/72-K-6, daulatpur pahariya, varanasi is not rendering their service properly to the customers.

My Consumer No: B.G.S.-6560. I had booked the gas and the delivery boy "CHANDRA SHEKHER" deliver to others but not to me for the sake of earning money. If i call him then the illiterate person he behaves so rudely and talking us like a beast and said that i'll give you later and keep on saying, so he will not give the cylinder. Standing there i called up the agency, the concern person over there take no required action for that person.

We are tired of all these things.
Pls i[censored] can take any action against this it will be very helpful not only for me but to the entire mass.
I[censored] r not able to take any action against this i shall complaint in the Consumer forum and even iam ready to go to any court for this.

Kindly acknowledge the same and do the needful

Warm Regards,

thank you...

Indane LPG cooking gas — 2nd cylinder not given, less wt.

When I got my connection the only one cylinder was given. Now, even after lapse of 7 years 2nd cylinder is not given.

I receive hardly 12kg gas, the cylinder weighing only 28 Kgs.

Delay of Refill Gas.by Agnee GAS BAPUNAGAR, AHMEDABAD
Dear Sir,

I have a connection Consumer ID AGN-2562., 62, MOHAN NAGAR-2 OPP, ARUNESH SOC. BAPUNAGAR, Ahmedabad-380024

I requested to refill gas on 17th FEB 2009 to AGNEE Gas agency of 13, SUKHARAM CHEMBERS N.H.-8KHODIYAR NAGAR CROSS ROAD BAPUNAGAR Ahmedabad. Once again on 5, MAR- 2009 to book ( requested ) Personly. At both time they informed us, you will be getting the gas with in 15 days.

There reason and the cause for delay, unknown to a common man.

The Government should introduce docket system for the calls which may help millions of peoples..

I humble request to the needful with kind..Pls Request take action and reply E-Mail

KAILASH BEN M SOJITRA

LPG Cylinder — ILLEGAL CHARGES/RUDE BEHAVIOUR

DEAR SIR/MADAM,

MY NAME IS HIMANSHU THAOPLIYAL(CONSUMER NO.-656679), I AM USING HP GAS FROM LAST 20 YEARS BUT THE MY AGENCY HOLDER

AGENCY NAME:-GOD GIFT GAS SERVICE
AGENT NAME:-MR. SUMIT GOD
ADDRESS:- SHOP-2, D-930, 60 FT. ROAD, CHAWLA COLONY, BALLABGARH

COMPLAINT:-
1) HE CHARGES DIFFERENT-2 MONEY FROM PEOPLE WHICH IS ALWAYS HIGHER FRIM THE FIXED RATES BY THE GOVERNMENT.
2) HIS BEHAVIOR IS VERY BAD TOWARD THE COMMON MAN.
3) HE IS DOING BLACK MARKETING OPENLY.
4) HE GIVES 10 DAYS EXTRA TIME.

PLEASE DO SOME THING.

WITH BEST REGARDS
HIMANSHU THAPLIYAL
[protected]

Indane Gas — requirement of second cylinder

Sir,
Last 25 yers using indane gas from Bhagavathy gas Distrubuter Aroor 688534.
My complient is so many times contact there for getting second cylinder, but they are not sactioned .why it is happen. Any chance for getting second cylinder.
from this matter kindly send me valuable replay

thanking you
yours truely

Harshad

Indane Gas Service — Misbehaviour of the delivery man

Respected Sir,
I am Kewal Kishan Narula. I am a citizen of Delhi Residing in E-4 Block, Sector-16, Rohini.Our gas is delivered to us by 'Puneet Gas Services' and my connection number is PG26339.This is to inform you that we are not at all satisfied with your services. Our main concern is the misbehavior and the false language used by your delivery men.
According to you, we have the right to check the weight of the gas that is delivered to us. But when asked to do so, one of your delivery man named 'Mala Ram' denied to do so and on insisting, he used false language. And when we warned him of complaining against him, he was not at all moved rather started threatening us.This incident took place on 30th of April, 2009. Such obscene language is not tolerated in a civilised society.
So, I hereby, request you to judge the situation and take a strict action accordingly.

Thanking you,
Yours Sincerely,
Kewal Narula

Indane Cooking Gas — booking for refill and misbehaviour

Dear Sir,

I wish to bring in your kind notice about the booking policy cooking

gas and misbehaviour of Meerut Gas Agency, Ghantaghar, Meerut city.

I am the consumer of the above said gas agency( consumer no

36062), today i went to agency for booking a refill, the owner told to me

that it will book after 21 days. In response of this statement when i

gave the reference of news which was published in your paper yesterday, he abused" yay sab chutia k pathay hai inko kuch nahin patah, inhay to

bus chapnay say matlab hai, gas tau ikkis din k bad he book hogi".

When i asked him that why are you saying like this ? he answered me

"deemag mat kharab karo, chalo yaha say".

When i told him that i shall complaint of you to the D.M, D.S.O and

Indane gas company, then he answered me, "chal chal tayray jaisay bahut

deykhay hai, tu bhi hamari poonch paad leo".

One more interesting thing which i would like to tell you that a number of

cylinders are available in black market at the rate of Rs 500/-per cylinder.

Please help me and meerut public in this case.

Kindly publish the email addresses of the important administrative officers.

I do not know the email address of Meerut D.M, Commissionarand others.

With regard

Dr.R.K.Jain

B-75, Jain Nagar, Meerut City

[protected],[protected].

I have a indian gas customer my no. is RF10955 with M/S RAJ FLAME SHOP No. 11 SHAKNTI
MARKET RAMA PARK BUS STOP MOHAN GARDAN . MAIN NAJAF GHAR ROAD NEW DELHI
110 059. PHON No is 25337713, 25338997.

Very very Thanks.

Basant Lal
R3/A2/22c Mohan Gardan
Uttam Nagar N. Delhi 110 059.

The Marketing Manager - Souther Region,
Indian Oil Corporation
Mount Road,
Chennai

Sir,

Sub : Gas Agency has forceing me to Transfer the connection to some other Agengy - Reg.

I have a gas connection at Vathsala Agencies, Virugambakkam, Chennai 92 since last one year. The Gas connection has in the name of my Mrs.I Rani, During the booking they were refused to book the gas and kept the phone receiver down. They said come and transfer the connection to Anbu Agency, Arumbakkam immediately. The said agency is very closer to our house. They usualy brought their gas cylinder through a truck and deliver the Gas. Last three months they are creating problem not to supply the gas in time. Their behaviour is not proper duging his booking and supply. Hence I request your good selves take necessary action in this reagrd. We are in urgent need of Gas Cylinder. I expect your immediate response highly appriciated.
Yours faithfully
Anna Durai G

Dear sir DATE[protected]

I am the customer of your LPG connection since last five years.
On 1st June I received new cylinder, in the evening I smell
Gas leaking from cylinder, on 2nd June I lodge complain against leaking,
Till now two persons are came separately to attained complain and they are assured gas are leaking, and cylinder must be replaced and after four days they are taken back the cylinder, but till now I did not received any cylinder.daily i am calling 10 times to the delivary boy (JAI KISHAN-[protected], [protected])
I think this is a serious issue, . I think you have to take action against these people or dealer.
Thank you and regards


HINA KAUSAR
[protected], [protected]
CUST.N0-23629
ADDRESS—364/6A, ZAKIR NAGAR, OKHLA
NEW DELHI-110025


DEALER—VEENA GAS SERVICE
2/13-A, SARAI JULLENA
OKHLA ROAD, NEW DELHI-110025

cont.no[protected], 26834949

It is really pathetic condition of a consumer of Indane Gas. They are suffering without an additional cylinder just because they are consumers of Indane LPG. The paradoxical point is that the Company is issuing new connections when they could not meet the minimum requirement of their old consumers for an additional cylinder.

WHAT IS THE REMEDY. I AM SUFFERING WITH THE SAME PROBLEMS FOR THE LAST THREE YEARS!!!

PM Prabhakaran
Kerala

Indane Gas — urgent requirement of 2nd indane gas

Dear Sir/Madam,

We have recently got a gas connection from indane after lot of struggle to get our ration card, when we took the connection then only we applied for a 2nd cylinder so that till the time refill cylinder will be supplied we can cook food in the 2nd cylinder, However they said that only single cylinders are now given to consumers. Till now our turn has not come for the 2nd cylinder, we are facing lot of problems, since on sundays the booking office is closed and after booking also they take 4days to give refil cylinder.We desperately require second cylinder although the application has been done befor, still the same is not given.Please tell us how to acquire the 2nd cylinder.our consumer no is -GA50834.

almost every people of Bihar state is having the same problem
and despite of several complaints have been made by different,
differen people, no bodies is there to listen our complaints.
so I cordially request to the concern officer to look into the
matter & try to sort it out as early as possible.

Regards,
Bharat Bhushan Singh,
Gopal Ganj(Bihar)

Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.
Very rude n misbehaviour of staff.
Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer no. 57708
RA malvia
[protected]

My consumer no.13125 and I am a resident of EZ-17A Bajghera Chowk New Palam Vihar Gurgaon (My cell No. is [protected]) M/s Golden Gas Service (Indane Gas) is the distributor for my connection. today i go for my refilling of my second gas cylender his behaviour was very ridiculous. He was not in mood of tallking to anyone and abusing everyone.. I think he have drunk. so please this is the request to you please take a action on him.

Kindly look into the matter and ask the distributor to improve his behaviour.

Respected sir,

I am a consumer of SRI LALITHA AGENCIES INDANE DISTRIBUTORS, RAJAPALAYAM 626 117, Tamil Nadu. My Gas connection NO is: 411883. I book gas cylinder every time by telephone and their line is always busy. After longtime they pickup the call and do not speake properly.

Even they did not respond properly after a long try, I booked refilling gas cylinder in that agency last month. After 20 to 25 days complete, they did not send any gas cylinder to my home. When I contacted them through phone they did not respond to me again. Then I went to that agency personally and enquired about my booking status. They said that the cylinder allotted to me was given to someone. They apologized to me and said that your booking cylinder had been wrongly sent to others.

Problems with the agency:

1. While booking gas cylinder through phone they did not pickup the phone call and did not respond to the customer.

2. Cylinder is illegally sold to someone other than consumer.

3. They do not keep the stock (gas cylidner) always. But they sold the cylinder with higher price.

4. The cylinder filling place is 3km away in my city. They easily say to go and fill it your cylinder.

I strongly condemn this type of malpractice please take necessary action to them and send reply to me. If you want any further enquiry Please contact me.


Mobil No: [protected]
Mail ID: karuppasamy.[protected]@gmail.com

Thanks
karuppasamy.periasamy.

Indane Gas — MISBEHAVIOUR BY DELIVERY MAN

I am a consumer of Rai Gas Agency 54, Manisha Market Bhopal. today the delivery man of the agency created a scene at the house and misbehaved very badly shouting and using foul language my consumer number is 33919

Indane GAS/Gemini Gas Agency — Not Proper Gas in Cylinder

The delivery man (Sonpal) did not delivered proper gas in my cylinders.
He carried filled with water in my cylinders. i am very upset for this
please do needful work

My consumer Num 18988
Name Santosh
Gemini gas agency (indane gas)
Najafgarh

Thanks.
[Complaint comments]