[Resolved]  Indane Gas — misbehaviour

INDANE GAS - KLEEN GAS — DIFFICULTY IN BOOKING

I am a consumer of Indane Gas, under the distributor KLEEN GAS, Bhubaneswar, Orissa. Whenever I want to book gas refills on phone, the lines are always busy. Please tell me how to book online ?

Respected sir

my name is venkates i am living in tamil nadu erode district bhavani town to day i went R K M gas agency for i have multiconnection but i want surrender one connection that owner is very good response but that worker is very very bad responsible for my work and not respect not for me many other people two hours i am waiting and see what happend office workers all not good for consumer correspondance so please help to rural costomer and consumer they not foolees i requested to you please help to us

Indane Gas — deficieny in service,less weigh,lekage

I have booked my cylinder through telephone [protected] on 9.1.2010 but the gas was not delivered and again I inquired then they told and your cylinder is being booked today and finally I went personally on 16.1.2010 and the gas was booked and same was delivered on 23.1.2010 with less weight,lekage and delivery men Asha Ram was no having any weigh machine .The matter reported to agency Sunder Shayam Enterprises,Janak Puri but no action till date .You are requested to lodge complaint against agency and deliverymen .Phone No [protected]

Sir,

This is to bring to your notice that we are a customer of Indane gas for the last 37 years.Till september 2004 we took supply from the gas agency at Patel Nagar, New Delhi and we never faced a problem.Since the time we have shifted to Gurgaon with the Golden Gas Agency we never get the supply on time.Our customer id is 8560.All the customers of this agency feel harassed by their behaviour.They don't pick the phone on the no's[protected], 4075729, 4078233.Moreover when we go personally the behaviour is rude and this time we had booked our gas on 22.1.10 and it has been 13 days and the gas has not been supplied.There should be an enquiry of this agency why we never get the supply on time.

yours faithfully
N.S. Deswal
[protected]

i am rakesh vedi from delhi, uttam nagar my address is b 151 mansa ram park and my cust. no. is 26495. i have brought a cylinder from prabhat gas agency located at janaK PURI AND THE WEIGHT OF CYLINDER IS 26 KG AND WHEN I ASK HIM ABOUT SHORT WEIGHT OF CYLINDER HE USED ABUSE LANGUAGE WITH ME AND TOLD "HAMARA YAHA TO ITNA HI WEIGHT KA CYLINDER ATTA HA LENA HA TO LO NAHI LENA TO VAPIS KAR DO". I REQUEST YOU TO TAKE NECESSARY STEPS AND NAME OF DELIVERY MAN NAME IS RAM GOPAL
THANKING YOU
YOUR OBEDIENTLY

naga gas indane gas cylinder — very late issuing

my indane reg. no. 6736 in naga gas agency changalpattu kanchivaram
i booked on 4th jan2010 but still date not issuing and their telephone not attened on receiver set put down always engaged. please take necessay action
vs seshadri
changalpattu

Indane distributors — Cooking gas not delivering on time

Blue flame Gas Agency
Indane Distributors
Eloor Udyogamandal
Kerala Pin 683501
Phone [protected]

Distributor code 4578719

KESO
Consumer number 17784

While booking gas cylinder through phone they did not pickup the phone call and did not respond to the customer. My consumer no. is 9995 and the Gas Dealer is L B Gas Indane Distrubuter, 32 East Ghosh para Rd. North 24-Paraganas, West Bengal. This problem is since long time. The delivery time is about 22 to 25 days. What is the minimum time of delivery date after booking date?

Contact No.[protected]

Sir,
Gas disreibution system in my home town Motihari East Champaran, Bihar is very poor. They are booking Gas cyminder after 21 days after gas receiving and delivering the gas after 20 to 25 days after booking. Your repquesting to please solve this problems. We are in great problem for this.
SINCERELY YOURS
ANAND KAUSHIK
[protected]
[protected]

sir,
I'm a Prabir Saha from west Bengal .My consumer no is 15141, recently i have transferred my Double connection from Kharagpur to L.B.Gas Indiane Distributer, 32 East Gosh Para Road .Authpur, dst :North 24 Parganas on 04/02/2010 . But they are denying to give my transferable connection to me besides i have been harassed repeatedly .Not only that he said" he won't provide me the connection ".
therefore i request you to look into the matter .So that i will get back my transferable connection as early as possible

Every day lots of complains and grivences are lodged from all parts of India, but now i think we have to lend our ear to the indane authority to listen to our voice.

the main complaints are
1. Gas Agencies are not supplying in time. they are supposed to supply within 21 days. but infact that is not happening, the practical scenario is it even take couple of months.
2. Do not maintain proper stock ledger.
3. Black Market is a common phenomenon. One Rs. 325/- cylinder is being sold at the rate of Rs. 700/-

This is the last letter I am probably writing to this site, because this site is also hopeless, space given here to waste the valuable time of the consumers.

Only written complain to the proprietor of the agency and copy to Consumer forum i am going place. u people also do so, show; i[censored] have any power!

bhaswati
guwahati/assam

I am a Indane Cooking gas Consumer registered with SUN GAS 26, LIC Colony, Coimbatore Tel No:[protected], 2342700, and 3255044, It is becoming very difficult or im[ossbile to book cyliders with these numbers, they have kept a recoded message saying "YOUR TELEPHONE DOES NOT HAVE THIS FECILITY" I contacted our local exchange they say that the telephone line there is no problem and this SUN gas has made this arrangement on their own. I dont know how they can make such an arrangement.
Please look into this matter and set right this situation so that consumers can book their requirement over phone and not to run to their depot for booking.

SIR,

I WANT TOKNOW WHETHER I CAN CAN BOOK MY CYNLINDER ONELINE THROUGH INTERNET AS HP CONSUMER HAVING THIS FACILITY.
WHY INDANE GAS CONSUMER GETTING THIS FACILITY. IF YES PLEASE LET ME KNOW.

Hello Fellow Indians,
I am indane gas consumer having conn no:45844, having registered with Sri Sai gas Nagapatiinam.

Two years back with lot of pain and difficulty and torture with Agency manager I could able to get it transferred from Kerala, where I was previously working.
Right from the begenning response from Agency is very poor and on several occasions they misbehaved with me and and wife.
Once I tried to complaint to regional office in Trichy, but no use because thier customer service cell person behaviour is more worst than agency people.
Now I realised that there is no value for common man in India, either you have to be "goonda", "Politician" or influencial person.

Erfan Ahmed
Nagapattinam

Dear Sir,
This is Shanmugam from Konambedu near Avadi. I am your consumer for more than 6 years.
We are purchasing the domestics LPG cylinders from MV Enterprises, Avadi.
My Account number is 24983.

Consern-1
We have booked the new cylinder on 23rd March 2010, (Over 44 days) Still we are not received the same.
Consern-2
The delivery man is not delivery the cylinder to home. He put all the cylinders at common place, it around 1Km from my house. We need to carry the cylinder from that common place and replace the same. He keeps the cylinders at common place at 10:00 AM.
So we need to take leave for office when need to replace the same.
Please advise us what we need to do, shall we take legal action?

Please do the needful.

Thanks in advance

Regards.
N. Shanmugam
[protected]

For last 2/3 months Indane cooking gas supply is very much disturbed and delayed in CHANDANNAGAR. There is no gas dealer in this town. I do not get new cylinder before 20-25 days after booking. Next booking is allowed 20 days after last delivery.
This time I booked on 11/6/2010 but till today (1/7/10) I have not received delivery of gas.
My Consumer no- 13747
Name of consumer- Ranajit Mallik
Booking no- 3389,
Bkg. dt- 11/6/2010
Name of LPG Dealer -
Hanseswari Gas Service
14, Rudra main road,
Po- Bansberia
Dist- Hooghly. West Bengal.
Ph.- [protected]/7070
But my home address is- Puspanjali Apartment, Barabazar,
Po- Chandannagar
Dist- Hooghly West Bengal.

Contact no- [protected] / [protected]

TO
The General Manager/ Sales Manager,
Indian Oil Corp,
Coimbatore,
Tamilnadu.

Dear Sir,
My costomer No:26087 and Agencies is Sri Srinivas Gas Service, No.1, Anupperpalayam(po), Tirupur-641652 PH[protected], 2258755.

My complait is regarding the desiplinary action, at the date of 7-07-10 the service man came with cylinder and hand over the cylinder and my mother gave the amount 500/-, at the time in my mother hand dont have change.the service man talk some irresponsible like, you have keep the amount when your are booking at the time itself, if your are thinking you have to pay aditional 10/- rupees.At the time my mother has inform, if you behave like this we will complaint to your office suddenly he answer you make a complaint they dont make action against me.after that we make acomplaint to agences on that day they we inform the person will come and supply.Again we make a complait on 08-07-10 regarding this issue, today is 09-07-10.But still we cant recived the cylinder.so pls kindly take some action regarding the issue.we are waiting for your reply.through phone or mail:[protected]@yahoo.co.in

Regards
G.Karthikeyan
Tirupur.
Moble No:+91-[protected]
Residiance:[protected]

shubhlaxmi indane (indane gas) — delivery of refill gas

Dear sir/Madam

I have booked the re-fill of indane gas on july 27 2010 by personnaly. and they told me , we will deliver on day after tomorrow. After 5 Days I contacted him by phone they told me due to insufficient of stock we can"t deliver. we will deliver as we wish.My consumer no:17982 .Please take necessary action against them.

I am a Indane Cooking gas Consumer registered with gemini gas enterprises
Next to Tehsil Khasara No 42 Village Msundabaad My consumer no is 10274
I book my cylinder on 21 july when the delivery man come at my home for delievry cylinder weight is not right when we object on it both of delivery man Raju and Dhani ram rude and missbeahve doing with us. they don, t give us reciept also. please do needful for related matter.


my e-mail id is - manoj.[protected]@hotmail.com
mobile no is [protected]

S AND P INDANE COOKING GAS SUPPLIER — LEAKING CYLINDERS

1. MOMENT AGENCY OPENS PHONES ARE PUT OFF THE HOOK. IN AN EMERGENCY ONE CAN DIE.
2. CYLINDERS ARE DELIVERED AFTER REPEATEDLY REMINDING BY VISITING PERSONALLY.THEY ARE NEVER DELIVERED IN THE STIPULATED TIME.
3. WASHERS ARE VERY OFTEN FAULTY LEADING TO GAS HISSING OUT ON CHANGING CYLINDER. NO ONE IS THERE TO HELP.IT CLD BE VERY DANGEROUS IF NO ONE NOTICES AND HAS ALREADY LEAD TO A FIRE IN THE BUILDING.
4. DELIVERED CYLINDERS ARE LEAKING . THE FAULT IS CAUGHT ONLY WHEN THE SMELL OVERTAKES OR THE CYLINDER IS CHANGED. IT CLD LEAD TO A MAJOR MISHAP.NO ONE RESPONDS AT THE AGENCY. HV TO CALL FOR HELP AT ODD HRS AT AN EXTRA COST.PLS HAUL UP THIS AGENCY AS THINGS ARE VERY LAX HERE.

HOPE TO GET A SOLUTION. MONICA(C. NO 6703)