Indian Oil Corporation [IOC] Complaints & Reviews

I have connections of Indane Gas and my agency is Jagan Enterprises at Madangir with consumer no.s 2763 and 2794 . I had booked the refill through the computerised booking service with booking no.s 4 and 3 respectively . Its almost 15 days now but i haven't received either of the refills. Kindly look into the matter and respond quickly as i am facing a lot of problem even when i have taken two connections.

I have connections of Indane Gas and my agency is satya Enterprises at Patna (Bihar) with consumer no.GT 3928 I had booked the refill through the telephone service with booking no.s 363 dt 16.01.2008 . Its almost 09 days now but i haven't received either of the refills. Kindly look into the matter and respond quickly as i am facing a lot of problem .

indanegas — non-delivery of gas refill

DEAR SIR,

I AM A CONSUMER OF INDANE GAS SERVICES SUPPLIED BY M/S.JAI JAWAN GAS SERVICE,D-493,PALAM EXTENSION.,SECTOR-7,DWARKA,NEWDELHI-110045 UNDER CONSUMER NO.43549.

IT IS REALLY TROUBLESOME TO BOOK A GAS REFILL WITH THE DEALER. BOOKING BY TELEPHONE NEVER MATURES . I AM EXPERIENCING GREAT DIFFICULTY IN BOOKING THE GAS. THE PHONES ARE BUSY EVERYTIME,IF BY MISTAKE CONNECTION IS ESTABLISHED THE REPRESENTATIVE SHALL BOOK THE REFILL BUT IT SHALL NEVER BE MATERIALISED. I HAD TO MAKE NUMEROUS CALLS/REMINDER STATING THAT I BOOKED THE REFILL ON THAT DAY. THE REPLY WILL BE SIMPLE THAT NO BOOKING MADE ON THAT DAY IN YOUR NAME. THIS REPLY IS GIVEN AFTER EVERY BOOKING. I AM FED UP WITH ALL THESE NUISANCE REPLY.

PRESENTLY I BOOKED A REFILL 15 DAYS BEFORE,THE SAME REPLY WAS GIVEN TO ME OF MY THAT BOOKING .NOW HE SAYS THAT YOU SHOULD GET THE BOOKING NUMBER.

AGAIN I GOT THE BOOKING NUMBER RR 3525 DATED 05.02.2008 AND I WAS ASSURED THAT REFILL SHALL COME WITHIN THREE DAYS. I TELEPHONED ON 09.02.2008 WHEN MY SECOND CYLINDER GOT EMPTIED TO KNOW THE FATE OF MY BOOKING I WAS TOLD THAT WITH IN 2 HOURS REFILL SHALL REACH. NOW AFTER A GAP OF 20 HOURS I DIDNOT GOT MY REFILL AND THERE IS NO REPONSE ON THE PHONE. NOW WE ARE COOKING OUR FOOD ON HEATER AS THERE IS NO REFILL IN THE HOUSE IN THIS CHILLY WEATHER OF DELHI. MAY I REQUEST YOU THROUGH THIS EMAIL TO IMPRESS UPON THE DEALER TO MEND HIS WAY OF NON-COPERATING WITH CUSTOMERS AND DELIVER THE REFILL IN TIME TO CONSUMER.

REGARDS

ASHWANI KUMAR,
61,SECTOR-12,POCKET-4,SUBHAM APPARTMENT,
DWARKA,NEW DELHI-110075
MOBILE NO[protected]

NEWDELHI
10.02.2008

Samit Gopal, Advocate - High Court
113/13, Johnstonganj,
Allahabad – 211 003 [U. P.]
Tel. No.: 0532 – 2401822
Mob. No.: 0 – [protected]
E – Mail: [protected]@rediffmail.com

To,
The Zonal Manager,
Indane Gas.

Reference: Customer No. JSP – 24087 with M/S Prayag Gas Service, 41, Zero Road, Allahabad [SAP No. – 153780] [Tel. No’s.: 2564410, 2564249]

Dear Sir,

The aforesaid connection stands in the name of my father Dr. G. M. Gopal and is registered with the aforesaid gas agency. I had been regularly receiving gas cylinders on booking by telephone at my house under the “Home Delivery” system. Since the last two months the agency is behaving in a very unfriendly manner and is not cooperating at all for home delivery. Earlier on 12/02/2008 a cylinder was booked vide Cash Memo No. 7515 but the refill was delivered only on 20/02/2008 after three to four telephone calls daily.
Again a cylinder has been booked on 15/03/2008 vide Cash Memo No. 3186 but after not getting the cylinder for two days the agency was contacted on phone and they insisted to go to a place near Allahabad Agricultural Institute, Naini with the empty cylinder to get a refill. On coming to know of it, I rang up the agency and was assured that the refill will reach me the same day i.e. 19/03/2008.
Till date I have not received the refill. If only the customers have to go to Naini, then you are requested to look into the matter for appointing some more agencies, so that they can cater within the city.
I would also like to know the rules regarding the “Home Delivery” and also whether the amount of Rs. 296.40 routinely being charged from the customers, irrespective of home delivery, is correct or not.
You are requested to kindly look into the matter personally and take remedial steps for the same at the earliest as inspite of repeated requests to the staff no action has been taken by them.
With Regards,
Samit Gopal
March 21, 2008

I will also like to know the rights of a consumer on the charges paid and payable.

Sir,
I am VIVEK RAJPUT. Consumer No.-29195 M/S Sunder Shyam Enterprises, Janakpuri, IOC Code No. 9107308 .


I have book my cylinder on 31/03/04 but I am not received cylinder till now. Three times I have gone to booking office to refill my cylinder every time they told me that today it will be delivered. Till now I con not get solution of my problem. Last time I received my cylinder after 28 days. Now I am suffering for refill my cylinder.

Please consider my case and provide me solution of my problem.

Vivek Rajput
Phone no.--[protected]

Sir,
I am VIVEK RAJPUT. Consumer No.-29195 M/S Sunder Shyam Enterprises, Janakpuri, IOC Code No. 9107308 .


I have book my cylinder on 31/03/08 but I am not received cylinder till now. Three times I have gone to booking office to refill my cylinder every time they told me that today it will be delivered. Till now I con not get solution of my problem. Last time I received my cylinder after 28 days. Now I am suffering for refill my cylinder.

Please consider my case and provide me solution of my problem or povide me any phone no. for immidate action.

Vivek Rajput
Phone no.--[protected]

DEAR SIR,

I AM A CONSUMER OF INDANE GAS SERVICES SUPPLIED BY M/S TAPESHWARI GAS, NEAR KHERAPATI MANDIR, MALL ROAD, KANPUR UNDER CONSUMER NO.16108A.

IT IS REALLY TROUBLESOME TO BOOK A GAS REFILL WITH THE DEALER. BOOKING BY TELEPHONE NEVER MATURES . I AM EXPERIENCING GREAT DIFFICULTY IN BOOKING THE GAS. THE PHONES ARE BUSY EVERYTIME, IF BY MISTAKE CONNECTION IS ESTABLISHED THE REPRESENTATIVE SHALL BOOK THE REFILL BUT IT SHALL NEVER BE MATERIALISED. I HAD TO MAKE NUMEROUS CALLS/REMINDER STATING THAT I BOOKED THE REFILL ON THAT DAY. THE REPLY WILL BE SIMPLE THAT NO BOOKING MADE ON THAT DAY IN YOUR NAME. THIS REPLY IS GIVEN AFTER EVERY BOOKING. I AM FED UP WITH ALL THESE NUISANCE REPLY.

AFTER 15 DAYS OF BOOKING WHEN I PHONED HIM AND ASKED THE DELIVERY STATUS I WAS ASSURED THAT REFILL SHALL COME WITHIN THREE DAYS BUT REFILL NEVER REACH. MAY I REQUEST YOU THROUGH THIS EMAIL TO IMPRESS UPON THE DEALER TO MEND HIS WAY OF NON-COPERATING WITH CUSTOMERS AND DELIVER THE REFILL IN TIME TO CONSUMER.

REGARDS

RAJ KISHORE GUPTA
17/3-J, THE MALL,
KANPUR
MOBILE NO [protected]

KANPUR

Indane Gas — Non- Delivery of refill

My Consumer Number is AG-5528. THe Gas Suppier is Arwind Gas, Poojappura(Post), Trivandrum. The supplier is very irregular in supplying gas cylinders. Many a time the receipt given at the time of delivery is dated 5-6 days back. The reason they tell for not supplying cylindres on time is that 21 days are not over after last delivery. The delivery boy never fills in the details in the customer card.Such incidents have become a common feature with this agency.

Recently I booked are fill cylinder on 16/09/2008 and the booking Number is 3830. Till date I have not received the cylinder and now I am forced to shift cooking to my parents house.

I request you to kindly take up the matter with IOC.

We have book the GAS with Bhagya Nagar Gas, Vidyanagar, Hyderabad vide Booking No. 92671 Dt 18.9.2008. So far the gas is not being delivered. We strongly feel that the gas is not delivered properly and selling to the customers esp. hotels etc. Kindly investigate and do the needful and get it to the notice of the concerned

Consumer No. D0029052, Customer No. D101621. Our dealer Devaganga Associates in Bangalore has informed that the renewal is due for consumer no. We request you to do the renewal. After renewal only we will be able to get the cylinders.

D. CHAIL SINGH
NO.250, B. T. ROAD, 3RD CROSS, 4TH MAIN, 2ND FLOOR, BANGALORE - 560 019
[protected]

Consumer No. D0034043. Our dealer Devaganga Associates in Bangalore has informed that the renewal is due for consumer no. We request you to do the renewal. After renewal only we will be able to get the cylinders.

VAGHAT SINGH
NO.250, B. T. ROAD, 3RD CROSS, 4TH MAIN, 2ND FLOOR, BANGALORE - 560 019
[protected]

Consumer No. D0018148. Our dealer Devaganga Associates in Bangalore has informed that the renewal is due for consumer no. We request you to do the renewal. After renewal only we will be able to get the cylinders.

JABBAR SINGH
NO.239/5, B. T. ROAD, 6TH A CROSS, 5TH MAIN, 1ST FLOOR, BANGALORE - 560 018
[protected]

My Consumer No is KD 1070 Address C/15/320, Lallapura, Varanasi
I am a consumer of The agency Dharm Gas Servises, Maldhahiya, Varanasi we book gas refill all the time and they not send me refill anytime Please see I book the refil on 27/10/2008 again ant till now we do not recive it Please anyone help me in this matter.

[protected], [protected]
Babloo, Suresh

gas delivery withn 15days

raj flames indane gas — non delevery of refil

Sir, in this regard this is my second complaint on same facts .For your kind information I book my refill on 06.12.2008 as I am the consumer of Raj flames indane gas service New Delhi with consumer no.11539 but till now on 22.12.2008, I not received my refill on my repeated requests, they tolerate my request by one or another pretexts. It is my humble submission please takes reasonable steps in this regard. I am highly thankful to such support from board.

Indane / sathy gas agency — Double Gas Cylinder not approving

They are not responding to the information on double gas cylinder as we have been Using One Cylinder for the past 3 years . And our family consists of 8 members .How do we accomadate with one cylinder

Dear Sirs,

Re: My Consumer No. 9089 with VIMAL GAS, Palluruthy -
[protected][protected][protected][protected][protected]

I booked for a refill on 16/Jan/2009 and till this date it has not been delivered !!! It is a regular practice that, this VIMAL GAS takes a minimum of 45 days to deliver a refill and everybody is facing the same problem. They never response to phone calls.

Kindly look into the matter very seriously and sort out the issue as quickly as possible.

Awaiting yr expeditious actions and a prompt response to this e-mail,

Thanking you,

Yours faithfully

M.A. JOSEPH
Edacochin
Consumer No. 9089

I had booked for refilling my gas cylinder on 27th May with Commander Gas Service, Rajaji Puram, Lucknow (Connection No. 7710-R) and after everyday pursuing I could not get the same. the delivery was to be made at my address M-379, Ashiana, Near Chiranjeev Bharti School, Lucknow. Last month also no supply was given to me despite my repeated requests but only false promises
Last month, I have to borrow the gas cylinder from my neighbour which aught to be very awful and shameful. Although there was no direct loss but my reputation is at dent. I request to award a token compensation of Rs. 100/- only for let them feel the fault on their part

cousember no 29052 iwent delivery 15days on once

Indane Gas — non delivery of booked gas in almost 15 days

consumer no. 20922
sir we have booked almost 15 days back from my gas agency Mahabir gas agency, Saraidhella, Dhanbad, Jharkhand on enquiry they are making excuses everyday by telling must be delivered by tommorrow repeatedly this is not the first time it happens with us time & again. Sometime we becomes short of gas making us difficult to cook even meal for the family.we poor fellow run to the door of agency and their godown with empty cylinder. I am pretty sure that they diverts our delivery for some vested purposes it is not matter of shortage. On the other hand they even say that the next no will be booked after 21 day from delivery of first cylinder you can think pl add 21+15 days(avg delivery period) i.e. 36 days then certainly we will face shortage. Do they expect that we should live on eating meal only once in a day. We are such an aggrieved that we are seriously thinking to complain in consumer forum if not redressed permanently.

thanks

Indane Gas — NON-DELIVERY OF REFILE

Sir I am the consumer of Raj flame shop no.11 shanti market rama parak mohan garden New Delhi 110059 CODE NO. 9107266 as I book my refill on 23rd of July 2009 in the morning till today that is 11th of August 2009 I not received my refill .it is for your information and record that before making a complaint I try my level hard to make a contact with the customer care of Raj flames but all my efforts are gone vain most of the time phone is not picked by any person or if picked they says we send you a refill today but unfortunately today never comes till now.
Sir it is my humble submission take a hard step in this regard.
Prayer: kindly take steps in this context as early as possible.
Take any other steps as this forum deems fit and proper in this regard.

Gas no. 11770
Consumer name: N.S.CHAUHAN
Address: B -53 suraj vihar New Delhi

NON-DELEVERY OF CYLINDERs
Sir I am the consumer of ASSOCIATE INDANE GAS AGENCY, OT ROAD, BALASORE, ORISSA.Now a days no one is attending the phone in above gas agency, so after 2, 3 days of trying I booked my refill on 6th Aug 2009 in the morning and asked why u r not attending the phone, they replied our timing is nt yet started for booking but it was 9.30AM, so I reminded them already 30minutes passed still you are telling me about timing.Now already 30days passed of earlier delivery and 14days of booking stilling waiting for delivery.our cylinder may be empty any time but for enquirying about gas no one is attending the the telephone, which is most strange for a gas agency.Now i am unable to know when it will supply due to non attending the phone and i am unable to visit the agency also as i am going to my office in early morning and returns in eveving.So kindly lookinto the matter for early delivery of gas and take hard step for not attending the telephone, opening a public service agency.

Gas no. A1-244, Consumer name: Satrughna Dey, Address: At/po-Balia, balasore, orissa

consumer no. 4466 & 9130
sir we have booked almost 15 days back from my gas agency named circular gas agency, Garden Reach, , Kolkata, West Bengal on enquiry they are making excuses everyday by telling must be delivered by tommorrow repeatedly this is not the first time it happens with us time & again. Sometime we becomes short of gas making us difficult to cook even meal for the family.we poor fellow run to the door of agency and their godown with empty cylinder. I am pretty sure that they diverts our delivery for some vested purposes it is not matter of shortage. On the other hand they even say that the next no will be booked after 20 day from delivery of first cylinder you can think pl add 20+15 days(avg delivery period) i.e. 35 days then certainly we will face shortage. Do they expect that we should live on eating meal only once in a day. We are such an aggrieved that we are seriously thinking to complain in consumer forum if not redressed permanently.

thanks

Indane Gas — NON DELEVERY OF REFIL

Sir I am the consumer of Raj flame shop no.11 shanti market rama parak mohan garden New Delhi 110059 CODE NO. 9107266 as I book my refill on 15th oct of 2009 in the morning till today that is 4 th nov 2009 I have not received my refill ,it is for your information and record that before making a complaint I try my level hard to make a contact with the customer care of Raj flames but all my efforts are gone vain most of the time phone is not picked by any person or if picked they says we send you a refill today but unfortunately today never comes till now.
Sir it is my humble submission take a hard steps in this regard.
Prayer: kindly take steps in this context as early as possible.
Take any other steps as this forum deems fit and proper in this regard.

Gas no. 11770
Consumer name: N.S.CHAUHAN
Address: B -53 suraj vihar New Delhi

Indane Gas — non supply of refilling gas

i am a consumer of neelam gas kaithal(haryana) with consumer card no k850.i booked gas for refilling ,home delivery on 16.11.2009 under booking no 4831.i did not receive the cylinder till today .i reminded the agency for the last ten days continueously.every time i am assured that it will be supplied today and noted down my address & tele.no.every day.i am a senior citizen with heart problem and knee problem as well.myself &my wife are only members in house.i am really harassed.
you are requested to please take necessary action.
with regards.
yours faithfully,
ravi nirwani.
narwania building,
kaithal (haryana)pin.c.136027.
tele. no.[protected],[protected].

Indane Gas — non supply of refilled gas

Dear Sir,
I am a LPG Indane Gas customer with Madhu Gas agency, Shanthinagar, Bangalore and my consumer number is 22855. I have booked for a refill on 15th January 2010 over phone. They replied that they will Distribute with in a week. But since they did not supply after one week, I approached the agency on 23/01/2010 and they took the no. and said it will be supplied the same day which they didn't.
Again I approached them on 30/01/2010 and the rude staff there told me that it has been cancelled as the suppliers went twice to my place and didn't find anyone home. I was shocked as there are always somebody home. I try to explain them but the staff consisting of two girls who have been appointed recently was so rude and so bad mouthed that I returned back. I am facing problems as both the gas cylinders are empty due to abnormal delay. I have heard from other customers too about the girl staff working in the agency behaving rudely and bad mouthed. The Manager is also not available most of the time in office to talk.
Before sometimes in case of such problems I pick up the cylinder from the godown on my own but now they have refused to give the delivery slip saying that it is against the policy. The said staff makes rules on their own. It is also heard that the staff divert the cylinders to other people paying extra money without booking and the office staff is hand in glove with them. I request you to take stern necessary action and help the aggrieved customers.

we have got our refill booked on 23 jan but have not recieved it till date.

I am a consumer of Indane Gas. I have my connection with Chinthamani Co-op Super market, Coimbatore. I have booked gas on 27.1.2010 and the bill was issued by Chinthamani on 10 th February. But the delivery is not recieved even after 15th of February. The Oil company i e Indian Oil corporation has to take care of the interest of its customer and do the needful. My phone call to the local customer care unit has evoked no response from the dealer.My consumer number is P4275. Please do the needful. Thanks

Indane Gas — Non Delivery of refills

I am fed up of my area Gas Service Provider . He never deliver the refills on time and say they can't book before 21 days and the delivery will take almost 10-12 days every time they say this again and again . This is not all their service become so poor that they take almost a month in winters and they say that the gas is not coming from the plant . we can't do anything. Please help .

gopal indan — cylinder not reached till now

sir i have booking of gas date 13.3.10 but now reachd sylinder my home

please confirm & reply me

I had Booked my refill log time back but it is not delivered yest , my consumer no is 25453 at Niranjan Gas Agency,Vidhyadhar Nagar ,Jaipur

The painful thisng is that since 3 Hours I am trying to call them and both the phone 2232046 and 2232106 are ringing but no answer.

Please look in to this

I am a coinsumer of Indane Gas and booked for refill on 02.072010 through IVRS facility and the booking no. 16.
Though it is common feature with the agency 'Rainbow Gas' to delay in booking, it is repeated wityhout any reasons. My consumer no. is R13369.

Last time I complained to IOCL and got the problem settled, but again the same problem is repeating.
Kindly suggest some way for to overcome this problem.

regards

Indane Gas — Non delivery of refile

My Indane gas connection no CR 4149 &I have booked on phone for refill of gas cylinder from Capt.Rakesh Gas agency. Mathura on 3.7.10 but not supply upto 24.7.10. This is the regular practice of the agency that either supply after several reminder by 1 or 1 1/2 month or omit the booking & than accept the fresh booking so many time I loose the priority. I have lodge complaint 2-3 times on net but all in vogue. How my problem solved & I got delivery with in time at home.

Indane Gas — Non delivery of Indane Gas refill

My sister Mrs Saraswathi sreenivasan ,senior citizen and widow aged 81 years residing at Dharmadam,Thalassery for more than twenty five years had registered with Gemini Gas disributor of Indane Gas,Railway station road,Thalassery Consumer No.1003 and has been using gas very sparingly all these years.When she asked for a Indane Gas refill last month she was told that since more than six months had passed after she had got the last Indane Gas refill she would have to fill a new form with a copy of ration card and a copy of .the original gas allotment form to apply for the allotment of a Gas refill and only after these formalities werre completed would she be eligible to get a gas refill.

Resp IOC authorities,
My self vinod IOC Customer NO. 11533, From Mahalaksami Gas, Nandura, Buldana(MS)
It is nothing but an impact of behave like a natural Indian's i.e. another name of casualness, carruption and unwillingnes procure a work within a time. same as i am facing with not only with IOC but all so in almost all service depmt of INDIAN Govt.

Cinthamani & Co-operative Gas Agencies — Gas delivery

Sir,

I am From cbe,and my Gas connection in Cinthamani & Co-operation, near V.O.C.Park and in that gas agencies the Bathiriyapan was not working correct to delivery the gas cylinder......Please Action take on the person Mr.Bathiriyapan....

Thanking you for Action

I AM SURYANATH PANDEY
My Consumer No is 09450 Address 158/36, BHOPO KA BARA, BEHIND SOPHIA SCHOOL, AJMER. I am a consumer of The agency UDAI Gas Servises, AJMER. we book gas refill all the time and they not send me refill anytime Please see I book the refil on 22/07/2011 again ant till now we do not recive it Please anyone help me in this matter.

DATE :[protected]
AJMER

My consumer No. is 18822 with Rajendra Gas Service, Ambabari, Jaipur. I have booked for refill in person about 15 days ago. Though I have visited three times after booking and every time the executive told me that the refill will be delivered today or day after. Even I made a visit to the dealer on 30th inst. and the executive told me that "THE DELIVERYMAN WAS ON HOLIDAY AND HAS CAME NOW AND THE REFILL WILL BE DELIVERED TODAY ITSELF." To my surprise I have not received the cylinder as yet. I can't find any reason for non-delivery except the marriage season where the deliverymen are diverted to some extra income.

Dinesh Kumar Kanungo
[protected]

Devaganga Associates — Selling gas in black, no service after booking

The distributors are selling gas in black. they are not providing the service. its been 3 weeks after booking the gas , we are of no food and we cannot buy the gas in black cos it is against the law and we do not have the money either. the managers talk so rudely and even gets back woth verbal abuse. this is been a frequent concern even after multiple requests, Please take necessary actions. there are days with out food for us.

Take actions please

my name is p r harikumar and consumer number is C22326

LPG Indane Gas — deactivate scroll of honour mode

Dear sir, I am Karthik my consumer lpg I'd. 33301 Mobile nono [protected] i do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy.

late home delivery of cylinder

Consumer No: A 6060, Mantu karmakar, Booking dt:19.01.15, booking no:232674, gas agency not yet deliver cylinder at home.agency name Akash gas, devendra Nagar raipur

status

I tried four different landline number so many times for past two days pattammal gas agency in chennai(tambaram). always engaged. my booking no 536384. agency no[protected]/22263898/22266886/22266993

passward

I have a xtra rewards card no [protected] and the same used by me for the past several years . I have not redeemed the points so for due to not knowing of passward pl reset my passward damodar chief accounts officer bsnl mangalore

no delivery lpg gas after 72 houres not responce to staff

No delivery lpg indane gas and agency not respon

regarding name transfer

my consumer no 239684 name mr. b.k. nahar this connection is for transfer at the name saya shah after 20 daya there is no responce plz do the faver and active the connection

Regulator — leakage in regulator

Sir,

Sub:-Lekage in Regulator-Reg.,

There is a lekage in my regulator, Regarding this I approached the Indane gas distributor in Rajampet, Kadapa(dt) Two weeks back. They said there is no stock. Two weeks are gone. Still they are giving the same answer. When can i get the regulator. Please help me

yours

customer no: ss003559
indane gas Rajampet.

Maa Durga Gas Agency,Sayeed Commercial Complex,Murgasol, Asansol — Gas Leakage

I had lodged a complaint (dtd.29/9/08; time:5pm)with the above distributor that my unused gas cylinder(received on 5/9/08) is leaking. Inspite it being an emergency I have received no response from the dealer as yet. If an accident occurs who is to take the responsibility.

The cylinder was delivered on 26/07/2008, as per agency (SLV INDANE GAS AGENCY RAICHUR-584101, KARNATAKA) we have booked after 20 days i.e., on 14/08/2008. They told we will deliver it only after 15 days. Till now they have not done their job. Yesterday (01/09/2008) after contacting them over phone they told that it will take another week to deliver saying that dont you have any work at home, why are you simply enquiring us, unnecessary disturbing our work. Ladies cannot go to them and quarrel. Since 2 days they are having hotel food, despite of having two cylinders, both are finished.
Me being 100 KM away from my native. For last four months I have been contacting Mr. Satish Kumar, Area Manager, Gulbarga, he used to help us in this matter for delay in delivery. For how long I should contact Mr. Satish Kumar for delivery?
The employees in agencies and delivery boys are just harrasing to the customers.
Is there is any remedy for this?

i have booked my gas through 1260 toll free number bearing the booking number 36697 on 10th of october, 2008 of LV Reddy gas agency located in bowenpally till now the gas is not received

kindly do something to serve these people better.

Dear Sir/Madam,

I am a customer of Indian gas from 2004. I got connection from Ernakulam. We are satisfied with the distributor in Ernakulam district. but now transfered to Trivandrum 2 years before. My consumer number is 7507 under Sastri Gas Agency, Kudappanakunnu, Peroorkada.P.O and Phone number is[protected]/2733057.

They are not giving proper delivery. I have complaint the same issue in previous month. I have 2 cylinder they told that according to act they can supply the cylinder only after one month from the booking. I have booked the cylinder on 5th of March 2009 but didn't the cylinder yet. So please help us. We called them several times. They told they will sent it on Monday/tomorrow etc. but they didn't delivered yet.
please take action against it.

Thanks & Regards
Jayakumar.N

i have booked my gas through[protected] number bearing the consumer number is 26824 on 1st of July, 2009 of VEENA GAS AGENCY located in 2/13-A, Sarai Jullena, Okhla Road, New Delhi-110025. but gas is not received on till date and i did call to every day for remind gas delivered or not and he saying now i am sending at this time.

So, kindly take the strict action to VEENA GAS AGENCY.

Thanking you
With regards
Md.Jilani Ansari
[protected]

I am consumer of Indane gas (consumer no. 307012) booked one cylinder on 10 Jan 2010, and till now didn't received new cylinder. yesterday when I asked agrawal gas agency (dealer of indane cylinder in kadma jamshedpur region) they told me I will received the same today (01 Feb 2010) positively and when I informed that today is monday then he told me that delivery will be made on monday also, but till now I haven't received and when I contacted distributors they told me today that they do not distribute cylinders on monday.

Now suggest me what I have to do now, should I agree with agrawal agency or distributors. Most of the times he used to deliver the filled cylinders in 18-20 days of duration, please do something for me as well other consumer.

Thanks & Regards

Himanshu Tiwari

booked on 17/01/2011. till date not received. i'm 80 years residing in a flat with my ailing wife. already lodged a complain on yesterday.

With reference to the ticket, call me on[protected]

Can I have an update for the above query and if possible Escalate this complaint.

Do call me on the below numbers if required...

[protected] /[protected]

Indane Gas — booked refilled cylinder not supplied

Consumer number 08179 booked for refill one gas cylinder on 09/07/08 vide booking no. 72 on that day. The company refused the consumer to deliver the gas cylinder at his home saying they are short of delivery boys for the kundan nagar area.
The Consumer is an orthopedic handicapped person, will he be helped?
Anil Kumar Goyal, 23 Kundan Nagar, Ajmer 305007. Phone: [protected] mobile:[protected]

I, Anil Kumar Goyal complainant has just now received one Gas Cylinder fromm/s Harendra Gas Agency without bill. The delivery man Mr. Kailash who collected Rs.350/- from me did not provide any bill but has taken one old bill no. 3863 dated 22/04/08 saying that he is required to get new bill prepared on the basis of my old bill.
I want to know if this Gas Cylinder gets burst or any mishappening takes place who shall be held responsible? A fresh bill on today's date is required by me.
Anil Kumar Goyal cosumer no. T-8179 or o8179.
date of receipt of refilled cylinder 12/08/08 time 6:15PM

Indane Gas refill cylinder — always delaying supply

I have been always getting refilled cylinder after 40 days of booking & they do not take advance booking before one month that too they take the accont of delivery date not the booking date. this has been the case for the last 2yrs by the indane gas supplying agency in hospet-karnataka. though the supplier charges more than the billed amount. please take care fo this As this is causing more trouble.

REMAINDER

I have indiangas connncetion (customer no.RF10955with M/S RAJ FLAM SHOP NO.11 SHANTI MARKET RAMA PARK BUS STOP.MOHAN GARDEN, MAIN NAJAF GHAR ROAD NEW DELHI 59
Ph.25337713, 25338997.
Thanking you,

BASANT LAL
R3/A2/22c Mohan Gardan
Uttam Nagar New Delhi 59.

Refill cylinder — Supply of cylinder

A bharat Gas agency M/s Sachin Gas Service situated at Gupta Market Lajpat Nagar-III, New Delhi
never pick up the phone. Seccondly they never deliver the refilled cylinder. It is learnt that the owner of the agency is politically having good influence. He knows that nothing is going to happen to him. All the people who are depending on his mercy always falling to their feet for a cylinder. Just I want to ask Bharat Gas Services, is it your services?
By now I have send number of complaints against their behaviour. But nothing is happened. It is apparently clear that you are also scare him becouse of his influence.

Please do something and save us from his hell

Consumer No. 190369

Indane Gas — not supplying the refilled cylinder

i am an indane gas consumer. i booked for refilled cylinder two months back. but they are not delivering the product.we contacted them thru phone on many occasions.they are irresponsible.
my consumer no is180443. i belong to kerala state.the gas agency supplying the product is mini gas agency,kundara

Indane Gas — supply of refill cylinder

I booked for the refilled cylinder on January 7,2010.till now they didnt supply the same.My consumer no is 180443 and my agency is MINI gas agency,Kundara,Kerala.

janardhanan pillai S

Indane Gas — Delay in supply of Reffill Cylinder

Dear Sir,

I had booked for refill of Indane Gas Cylinder on 1st February, 2010 at TUCS Ltd, Old Bank of Baroda Street, Ambattur, Chennai-53, Tamil Nadu ,Ph:[protected]. Till date (20.2.2010) the refill Cylinder has not been supplied. My Consumer No. is 6910. Kindly look into it.
Yours sincerely,
V. Ramesh

Indane Gas — refill cylinder not supplied

my gas no.18034 indan gas at krishnagiri i booked on 09.02.2010 still date i did not received the refill cylinder. i contacted the gas agency they said the delivery boy has delieved on 27.02.2010 but they did not issue on that date

Indane Gas — Gas Refill has not supplied

After 15 days of booking of Indane Gas Refill cylinder has not supplied to me from M/s Vrindaban Gas Agency, Vrindaban My consumer No. is 7087

Thanking You

Raju Saini

gas conection number 2342 name V K Jain, area Kota (Rajasthan) Agency Name Suvidha Gas, Road No 1, Kota. i book my cylender last 8to10 days but not delever my cylender in my address. i am call in agency 5 times he give me you delevery naxt days but do not delever me gas i am very puzzle plese note my complain and solved my problem.

Raj Flam — Cylinder not supply

Dear Sir,
I having gas connection of Inden ( Consumer ID-15039 ) fro Raj Flam, My gas booking ref. no. is 8997932 dt. 29.2.2012
But I am not getting cylinder supply up to till date

Yours,

Ramakant Yadav

Tel. [protected]

We had booked for a refill on 29th August 2008 and waited for the supply till we were completely out of gas on 7th October tired of repeated calls to the agency I went to their office after checking the position in their system the person told me that the gas has already been supplied on 5th October. We denied since that was not true. We waited till 13th October and when I was at their office again I saw many angry men and woman shouting at the employees after explaining my pleas the lady called the supply man he said by mistake he had supplied my cylinder to some other home. By this time every thing was clear to me but to be more sure I saw my neighbor who was also in the similar situation I insisted that he asked for the bill date which was 30th September. That afternoon i got the cylinder but there was no bill we said no payment if there is no bill desperately he called many numbers and left without collecting the money. Till this time he has not come back for the money. Friends can you guess whats wrong??? Always ask for the bill and also check the date of the bill and also the name of the consumer somebody else might take your place in the bill. The complaint nos. for the gas supply (a mobile no. and a land line) was continuously ringing but no body picked up.. by seeing the peoples reaction at the office I believe the officers were quite busy.

it is every where the sanganer gas agency is always supply below weight gas and the office staff and delivery man are not polite and are rude to the consumer Rajesh narayan SGA 2123

indane-LPG cylinder — supply of leaked cylinder

M/S ANUJ GAS SERVICE at AGRA is indulged in taking out gas from the cylinders and at number of times leaked cylinders are supplied by the company without caring for human life. Even local officers do not take any action for the reason best known to them.A stern action is required to be taken on priority

I am a consumer of LPG of Global Indane, H-7/1, Panchasakha Nagar, Dumuduma, BBSR-19 vide Consumer No 38141, Ex-Hav Basudeb Mallik of L-16, HB Colony, Baramunda, BBSR 03, Mob No [protected]. The said agency was supplied a leaking cylinder on 28 Nov 2011 and despite repeated reminders on 29 & 30th Nov 2011, the cylinder was not replaced. Presently the leakage cylinder laying at open space and continuing leaking. Request instruct the agency to replace the same and provide another filling cylinder asap.