Indian Oil Corporation [IOC] Complaints & Reviews

HI,

This complain is in regards to bring in your notice about thecommon man and its troubles gas fuel everything is on high prices nd even though we somehow mange fulfilling our basic needs we get things not worthy the price. like indane gas cylinder i bought last was close to empty the guy weighed it but it only lasted 15-20 days while the usage is only for 1 person. this is higly unbearable. please to smething abt it.


thanks & regard!
siara

I have purchase a gas connection on[protected] at the address of Baldev Singh S/o Sh. milkhi ram C/o C.A.S. Kuthera kherla Tehsil Amb District Una (H.P.) presently i am living at nangal jarialan tehsil Amb District Una (H.P.) but this time Sunil Gas Service Gagret did not fill our cylinder and they told to us to take new connection of gas but why i have to purchase a new connection of gas? when i ask from the contact person then she told me their is no connection on your name. Now please take necessary action to solve my problem. I also attach the voucher and rationcard scan copy.
Contact No.: [protected]

I am K K Mohanan, resident of Shastalyam, holding Gas connection no.27551 as M/s Kamala Gas Agency from last 10 years.
Since Gas connection issued to me, I am facing problem o[censored]ntimely delivery of Gas cyclinder. If we wish visit the agency to chek the status of our Gas booking, as per their records gas cylinder was issued to us next day of gas booking which shows that they are selling cylinder to someone else in black. As it was not a one time story this problem we are facing since beginning.
Kindly take appropriate action towards M/s Kamala Gas agency,as we re facing lot of troble due to untimely delivery of gas cylinder.

Your early action will be highly appreciated.

Sincerely yours,
K.K. Mohanan.
Connection no. 27551
Shastalayam, P.O. Edakade,
Poruvazhy, Distt. Kolam
Kerala
Mob.[protected]

DEAR SIR,

I had applied for new gas connection on December 2010 to KAUSHALYA INDANE GAS AGENCY, But agency not give a connection.

So I request you to kindly look into the matter and please take immediate
necessary action to issue a connection.

Yours Faithfully
Kailash kumar chandra
Mo- Pratapnagar ( jamua)
post - Godda college
distt. - Godda
Pin = 814133
Mbl _ [protected]

Sri ravhavendra agence 171 M.T .H road Avdi chennai53 tamil nadu in india LPG cylinder not supply to home since 9/07/2011.now I have no cylinder at home . please arrange cylinder as earley

with the second gas connection taken from Indane gas (IOC),the staff charged total of Rs1715. The amount to be charged is Rs1665(Rs1250 for new cylinder and 415 for filling up the cylinder).They charged Rs50 for a gas lighter which i dont require.I refused to take but the staff working there told me that if i require the gas then i have to buy this lighter., its compulsory to take. I asked the bill if its compulsory from the company,but they refuse to give the bill for that lighter.The staff was very rude and used very bad language.I request you to see in the matter.
phone no-[protected]
consumer no-8124
the office address for Indane gas-
Indane gas
shivaji park
alwar(rajasthan)-301001

I, Mrs. Amsavalli is one of the Indane Gas Consumer and my consumer Number is 347. I had made a call on 19.9.11 regarding supply of refill gas cylinder and my booking reference No is 225806.On 27.9.11, i have received a message to my cell No [protected] that the cash memo 6069 generated against refill booking and cylinder will be supplied shortly. Till date i.e upto 1.10.11 my gas agency " Sri Selvi Gas Indane Agency at Porur" has not supplied the refill cylinder and when i have to contact over telephone No[protected] &[protected], a recorded message appears that the subsriber is busy and try after some time. The firm " Sri Selvi Indane Gas Agency" is often supplied belatedly after the cash memo generated by booking a consumer complaint and this is my second Complaint. Please direct them to supply refill cylinder immediately.

I Mrs. Usha sinha want to complain against indane gas agency.. i have booked on 21st of april,2011 and still i haven't got the delivery. I kindly request u to take action against this please make delivery as soon as possible. This is very shameful for the Indane gas agency and its workers. My receipt no. is 7363.My consumer no. is 25388. I[censored] want to deliver any information for me u can contact me on my mobile no. i.e. [protected].Or u can send me e-mail on my gmail id i.e. 05ankita.[protected]@gmail.com.
I hope u will definitely take a serious and hard action against it.
Thank u

SIR,

My Card no is 10C No. 51690 and Consumer no S-1922, Mukesh Agrawal S/o Shri Shankar Lal Agrawal, SADA Colony, Raghogarh, Dist. Guna (MP),

I have been booking for cyllinders since last many months with M/s. Shrimal Indane Distributer Code is 87411337, Raghogarh, Guna to Till date, the same is not delivered to me. I have booked a cyllinder on 30.07.2011 and the delivery date of cyllinder is 17.08.2011 and second booking date is 05.09.2011 but they not delivered up to till date. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.

my self vikram shrivastava residing at vadodara , i am taking indane gas connection from Narsingh Krupa gas agency , akota , vadodara @5400/- on april 2010. i am trrying to get information about second bottle connection but agency' employee says try after 2-3 months before, today i enquire about DBC(double bottle connetion) they says enquire in November 2011.

I want the term & policy of DCB. why gas agency sale extra home appliance with gas connection @ higher then market price. are they grow our profit for selling like gas stove, lighter , cooker and many more.

please help us.

Today, I was waiting for my turn to fill petrol at Balaji petrol bunk on Royapettah High Road near Sanskrit College in Chennai. A lady was filling, who initially asked for Rs 50 worth of petrol and later added on for another Rs 150. I noticed that the indicator stopped abruptly at Rs 110 and the attendant said he has filled for Rs 150. But the lady insisted that it did stop at Rs 110 and after some argument the cashier asked him to fill for Rs 40. Luckily, the lady escaped being taken for a ride.

But when my turn came, I asked them to fill for Rs 150 and the same thing happened but the attendant and the Cashier insisted that they had filled for Rs 150. As I wanted fill up the tank, I had to add on another Rs 50 worth of petrol. I am sure that the I have been taken for a ride and lost Rs 40. I brought it to the notice of Mr Chandrashekar of IOC who has assured me of taking serious action against them. I am waiting for a reply from him.

Regards

Mohan

To
The State LPG incharge
Indane Gas
Kolkata

With due respect I, Prabir Khanra, customer ID 001704 want to state that I had collected a gas cylinder from M/s Haroa Gas Service, Distributor of Indane on 19th August, 2011 (Booked on 9th August, 2011). The gas cylinder could not be used after a few days when approximately 2 kgs of gas was used up. The remaining gas was not comming out due to technical defects. I had reported this to the distributor but he/she refused to take any steps for redressal of the same. In view of the above I would request you to take necessary action at the earliest & oblige.

Thanking you.
Yours faithfully


(Prabir Khanra)
(Mobile No. : [protected])

Today the deliveryman Mr. Sushil (mobile No. [protected]) of Flame gas service ( Indane) delivered a gas cylinder which was open (not sealed) to my residence C-32 Samta Nagar, Bikaner. My younder was in the house and the delivery man took the advantage of this and delivered him the open cylinder. The Falme gas service is better than others in Bikaner but since the day this deliveryman has been shifted to our area we are facing probplems. Most of the time he brings 4-5 cylinders in some private auto(taxi) and gives us the cylinder. The company / agency also put the date of booking on the invoice and no where the date of delivery is mentioned. This gives them enough scope to do corruption. My booking date and invoice date is 3.9.2011 and the firm i.e. M/S Flame gas Service has mentioned DUPLICATE on this invoice. My consumer number is 10634. Please provide relief by removing the delivery man.

Indane gas cylinder booked by me on[protected] has not been delivered till date[protected]. On enquiries with the dealer (POOJA GAS, Thrikkakara, Ernakulam Dist) no clear reply is received, the only reply received since the last 15 days is that the cylinder will be delivered within 2 days. My booking no is[protected] and consumer no: 39422.

It may please be noted that during the earlier deleveries the dealer has no given the bill to me, hence it is suspected that the cylinders are being diverted by the dealer. The dealer has also not displayed the mandatory requirements like the cylinder deliveries cleared till date etc.

You are requested to enquire and do the needful.

Sir
My name is Devender Singh Gill and I applied for a new connection [no.3148 dated 20/01/2011] in name of my wife Mrs. Madhu at the under mentioned agency

Babarpur Gas Service
C 3/4, KABIR NAGAR, BABARPUR ROAD, SHAHDARA, DELHI-110032.
22810334


Till date I haven't got my new connection. Whenever we go to agency they are always ready with some excuse or the other. We went to agency on 09/09/2011 then they told us to come on 15/09/2011 with affidavit. When we reached on 15/09/2011 they asked the gathered crowd like ours to come on 25/09/2011. When we went there yesterday i.e.25/09/2011 they simply put up a notice stating " Due to shortage of stock the agency is not issuing DBC and new connection ".Sir my wife is pregnant and it is not possible for her to go there quite often. I am also a service person and I can't take leave every now and then.
Previously I sent an e-mail regarding the above mentioned matter to 'Indian Oil ' and in response to that I got an e-mail from some Vishal Pandey from the id- [protected]@gmail.com in which he asked me to send the name of the concerned agency. I send him the details on 20/09/2011 but till date I have got no response.
My contact no. is [protected]
Sir please guide and help us.
Regards

dear sir,
really we are suffering you. because we booked gas before one month., we didn't got the cylinder yet. when we contacted the angamaly gas agency they told today or tomorrow you you will get the cylinder. two weeks we are hearing this words.we didn't get the cylinder . and they gave the number of distributor mr titto.the number is [protected]. when we contacted to this number he told he is not distributing in our area., where we will go//?????????? to geting the cylinder. and we went to Mr titos home and he told he is not distributing in our area and one Mr jaison he is our distributor. when we contacted mr jaison he told he is a new comer in this field and starting distribution on tomorrow onwards. it may be the adjusting of mr titto.and then we contacted to your ernakulam customer care ., they behaved to us very bad. first they told that its cheranalloor policestation and cut the phone. and then we redialed and got your executive when he hear our complaint and told me to say in your angamaly distribution center. /???????
after this they cut the phone after taking,, several times. how will we get the gas we have no complaint please give cylinder
sebin malayattoor
[protected]

Dear Sir/Madam,

I, Ipsit Kundu (Customer No. SSG - 20773, applied for double gas cylinder on 20th Jan 2011 at Srisaila Gas Service (Indane Distributor, Shop No. 15, Block No. 3, Kalyani's R.B.R. Complex, Miyapur, Dis Code 7498063, Hyderabad, A.P., India). I have not received it so far.

I am loosing my hope.... Because I was insulted by the distributor each month (after 6 months of application). They are asking me to collect the same in next month and finally I am coming back with empty hands..... I do not know, how long....!!!! I'm staying with my family and it has become very difficult.......

I, therefore, request you to take necessary action.

Thanking you.

Regards

Ipsit Kundu
Customer No. - SSG 20773
Mob: +91 [protected]

I am consumer of indane gas from M/s mayank Gas Agency 16-B Krishna Nagar, Mathura. My Consumer number is 14780 in the name of V.K..Kapila. It is practice that gas is booked only after 20 days of supply of previous cylinder and thereafter gas is supplied after 8 to 10 days. .I want to know whether there is any such rule.If not then the gas agency should be instructed to book the gas immediately after supply of gas to the consumers. I wish to add that sometimes gas is supplied after 15 to 20 days of booking and the consumer is constrained to buy the gas from local market
V.K.kapila
[protected]

Dear Sirs
One SHREE ADHILAKSHMI INDANE GAS SERVICE at dharmapuri is dealer for indane gas supplies in DHARMAPURI town in Tamil Nadu.Its office is at 109,Praba towers,Salem Mainroad,Dharmapuri-636705.I found that this gas agency is not listed in the dealer list of IOC web site for sending feed back about its performance or complaint about the function of the said gas agency.The dealer is taking advantage of this he is not bothered to listen to the customers needs.He is not customer friendly and replies always rudely.He says I will give the complaint number of IOC and threatens that no one could do any thing even complaint is lodged.Most of the customers are from villages and due to their illetracy the makes rules for himself and treats the customers at his will.Will the IOC Officers could anything to this dictorial dealer.If possible let them try and find the result for themselves.goodluck

dear sir,
i D.P.GUHA ,c/o s.k.biswas residing at 96/2a, sarat bose rd, kol-26,po-kalighat,ps-ballygunge, hereby like to draw your attention which turned out 2b a nightmare for me and my family members....a fraud which 's being done by SWARNA NIRMAL GAS SERVICE, 81A, MOTILAL NEHRU ROAD, KOLKATA-700029,PH[protected].my customer no:SNT00091...i booked a gas frm the above mentioned distributors for indane gas for commercial usage on 6/8/2011...order no ...612...delivered on 14.8.2011 at 12.09...to my utter dismay ,IT WAS A EMPTY CYLINDER,MY MOTHER WHO'S 73 YRS NOT PHYSICALLY FIT went to the distributor and lodged a complain,which turned into deaf years, and the very next day,they again send an empty cylinder, which i discovered today,(23/9/2011)as we were not in town.so,i'll be hily obliged if the respective authorities takes some serious actions against these malpractices and i be compensated at the earliest.......regards