Indian Oil Corporation [IOC] Complaints & Reviews

new connection dai te hai paiSe walo KO or cylinder date hone k bad bhi bht ghumate hai public KO or aaj kal kar k 2 Se 4 Dino k bad number likh te hai or cylinder ka truck nhi aya y vo kya time Se hr mahine truck nhi pahuch pata hai nikita gas agency ke pass, aaiSe PE bht logo k ghar PE 1 cylinder hota hai to bahuto KO takrif ho rahi hai to in ka gas ka gorakh dhanda chal raha hai cylinder ka kala bajari chal rahi hai or hotel walo k pass cylinder time Se pahuch raha hai.or they use ABUSING WORDS while answering they are least bothered about deliveries they do force us to pay extra charges during emergency...

Dear sir

I am Dev Yadav. i am customer of Indane Gas. My connection no is 8428. I have booked gas at M/S senger indane gas agency at klyanpur in kanpur ( 7th Nov-11) but till the date (1 Dec-11) gas cylinder was not delivered although i reminded them numbers of time.They gives only date.
kindly do the needful.



Regards
Dev Yadav
[protected]

sir,
we are facing problem due to unavailability of gas cylinder in proper time . we booked no. for gas cylinder many days before but they are not working systematically.


Thank you

सर सादर प्रणाम.
मैं केशवदास रघुविर्दास चत्रभुज मेरा कस्टमर कोड 3677 है .
मेरी शिकायत है की यहाँ जेतपुर मैं आपकी agency है दीपाली गैस करके .वो हमें गैस की देलिवेरी घर पे नहीं दे रहे है
वो कहेते है की आपका घर जेतपुर से बहार है .आपका घर दूर है.
जबकि मैं जेतपुर मैं ही रहता हु.
मैंने उसको कहा की मुझे लिख के दो की मेरा घर जेतपुर के बहार है.
तो उसने कहा की हम ऐसा कुछ लिख-विक के नहीं देंगे.
जबकि मेरी सोसाइटी मैं ही दीपाली का एक कनेक्शन है वो वहा पे तो दिलिवेरी देते है, क्युकी सोसाइटी मैं जो रहता है वो वहा पे जाकर जगडा करता है . इसलिए आपकी agency उनको देलेवेरी देते है .
आब आप ही बताइए मैं क्या करू.
आब आप कुछ तो रास्ता निकालिए.
मेरा मोबाइल नंबर - [protected]

I am a customer of L.P.G form more than 15 years.(customer no: 1940)asokan,ashoka bhavan,kattayikonam .po,thiruvananthapuram,pin:695584,kerala ,india.
I received a filled cylinder from the (Guhan gas service.AP XIV?699,BEHIND THONNAL DEVI TEMPLE PALLIPPURAM-695316 )on 10/10/2011 at 11:38.p.m .when I opened the cylinder on 28/11/2011.I found that a large amount of gas leakage from the cylinder.I called the emergency cell number [protected].through our conversation I take the cylinder to above mentioned gas agency.they check the cylinder and found that there is no rubber washer is not fixed in the cylinder.god saved from a blast.thank god.
this is a serious failure from the side a indian oil (L.P.G)side.please ensure the safety of the customer.Due to this incident I loss my time,money and energy as well as.the way which Guhan gas agency people approach towards the customer is too bad..so take necessary action up on this issue.
IF you have any enquiry don't hesitated to contact me on my Mobil no [protected].

thank you in advance

Dear Sir/Ma'am,

I have filed an F.I.R. against a labour named Mr. Sujit Bahandare (Name told by the Petrol Pump Owner's son who was present there) working at Indian Oil Petrol Pump, Shrisai Petrol Pump, Opp. E-square, Pune- 411007.

The labour employed by the owner of above mentioned petrol pump was drunk a lot when on a duty on 28th November 2011. When I went to the petrol pump on 28th Nov. 2011 on 9.10 pm to fill the petrol in a Motor bike, I was first to enter the pump then other 2 bikes also came behind me, But the same time the lock of fuel tank was jammed, so I was unable to open it. So I took my bike away to open the lock and not to disturb the line. Then I unlocked the Fuel Tank and told that I would go back in line. The labour told me to take the bike back he will fill the petrol. Then they try to cheat me by covering the digital meter. A man was standing in my sight so that I could not be able to see the meter. Then before filling I asked to give a side to have a look. Then the labour drunk on duty Mr. Sujit Bhandare kicked my motor bike and I along with bike felled on the ground and asked what's going on? Mr. Sujit Bhandare filled the petrol and took the money and started to speak in a slang language and when I was about to leave the place to avoid the quarrels, Mr. Sujit attacked me again and started slapping me unnecessarily. He attacked me 4 times and every time slapped at least 4 times.The owner's son and other labours were also there. They did nothing during this instead they inspired him including owner's son.Then He tried to spray petrol on me but anyhow this time the other labours interfered and controlled him.Then the owner's son and other labours warned me that they would come to my home and would let me know their power. The citizens standing there witnessed it and told me to dial 100 to contact police and not get scared of them. So I called police on 9.30 pm 3 times and police came on 9.40pm and took control of the situation.

Mean while the owner's son and other labour's called their other local friends.These local guys came and warned me that police would not be able to do anything to them. And when police came the local guys ran away taking the person Mr.Sujit Bhandare with them. The owner's son told them to live the place immediately.

Then Police came and took control of the situation and closed the Petrol Pump for that time only. Police told me that they would catch Mr. Sujit Bhandare by today 29th Nov. 2011 evening and will call me.

But today 29th Nov.2011 that Petrol Pump is still open and Mr. Sujit Bhandare is hiding somewhere.

From my point of view the petrol pump should be closed until Mr. Sujit Bhandare show up to police station. And while filing an F.I.R. Police told me to file it Against only Mr. Sujit Bhandare. I don't know weather it is right or wrong but I am hoping police will deal with this matter as they are capable of it.

Please help me in this matter as I am scared of this. And let me know how to contact Indian oil officials or Petroleum Ministry so that it will work out and result in a positive way from the point of view of a common man and customers. Please don't display any of my personal information.


The citizens living in the nearby area came to the place and told police this happens regularly at this Indian Oil petrol pump. so they never fill the petrol at this petrol pump instead they prefer to go to the other petrol pumps.They told this type of things normally happens with all Indian Oil Petrol Pumps.

I have a Gas Connection with Indian Oil Corporation (INDANE GAS) in Hyderabad. I approached the local gas dealer and requested him to local transfer. He asked me to bring the REGULATOR of the said connection. Accordingly I have taken the REGULATOR, but he refused to transfer, as the said REGULATOR is a duplicate one. Actually the said REGUALATOR has been given by them at the time of taking the connection. And further asked me to give a bank draft for Rs.250/- for a REGULATOR. He did not mention the number and name of the regularator on my Gas Receipt at that time. . Not only this thing, he is an argent person and he is not giving respect to the customers. So where I want to made a complaint against him. Plz. Suggest me.

hi myself manjeet singh from puranpur distt pilibhit and i have lost my gas booking copy. I do not have connection no. , i just know my address which is Manjeet singh s/o Sr. Darshan singh V.P.O Kajri niranjanpur Teh Puranpur Distt Pilibhit . so please find out my connection no. and send it to my email id [protected]@gmail.com , [protected]@rediffmail.com and also can call me on my mobile [protected].

indianoil dealer name inda automobile in kharagpur giving customer short delivery in all product ms and hsd. having full support from DM SP and also license authority SDO and also a politically support and also ioc officers as per dealer says he is having full support of them no one can do anything or any harm to the dealer.

Respected Sir/Madam,
I am Ranjith.S.R S/O Late P.N.Rajan The customer gas number is 34264 and it is in the name of my father Late.P.N.Rajan. After my fathers death my family was shifted to kerala before 4 years back and the gas connection got cancelled as we were not using it. We relocated back to bangalore and want to renew the gas connection and as well as need a Transfer certificate to KodigeHalli Branch, Bangalore.2) I and my mother approached Mohan Gas Services on Sep1st for the renewal and TC of the gas connection and as per the suggestion from the manager submitted all the xerox documents( Death certificate of my Father, Mother's ID Proof , gas related documents ) on Sep 2nd to the employee. 3)As per the employee suggestion told us to come back after 15 days. We came on Sep29th , after checking it , i found that no action was taken by Mohan gas employees. 4) The employee gave us a letter to be submitted to Main IOC Office.(J.C Road).5) My mother submitted the letter to one of the main staff on Sep 30th and the staff gave us a duplicate form saying that to make an affidavit and submit the affidavit to Mohan Gas Service, B.E.L.Road and also told that the renewal will be done in 15 days time. 6)My mother submitted the affidavit with all necessary documents to Mohan Gas Services. 7) Again we reurned back on Nov 25th and found that no action was taken. Then the staff gave back the affidavit and the documnts and told me to submit it to the main Office. Kindly request you take an action and do the needful please.

A gas connection was in the name of my father , who recently expired. I want the connection to be changed in my mother.s name with the same distributor. The distributor is not allowing. Is it legally allowed to change the connection in the name of my mother for the aforesaid reason.
kindly tell about the existing rules.

I'm customer of I.O.C since from 10 years and my name is Enam Uddin Mazarbhuiya C/O Abdul Monaf Mazarbhuiya , Vill- Tarapur Mazumdar Bazar, Silchar, Dist. Cachar, Assam-788008, while in this days "M/S Nandachand Gas Agency" distributor I.O.C.Ltd(AOD) of Tarapur Manipuri Basti Part-7, Silchar-788008, Cachar, Assam doing corruption i.e. selling gas cylinder at high cost from the actual cost which is Rs.430.00 but they sell per gas cylinder at Rs.800-900 openly burgained by the agency aslo they doing conspiracy regading booking of gas cylinder. Well I being a citizen of India but I'm worried about our country and common man so request please help us regaring that matter.

Sir, I booked refill thr web on TOMOGAS site on 21 Oct, 2011 and got booking no. 76. I contacted dealer Bikaner Sahkari Upbhokta Wholesale Bhandar, Bikaner twice on phone and got the reply that supply has been made on 4 Nov, When I said that I haven't got the refill, the staff said that the house was closed and it will be delivered tomorrow. The fact is that none came for delivery and my house was not close.
I lodged complaint thr consumer feedback on 10.11.11 and 17.11.11 and complained on SUGAM with registration no. 2011SPDS190. TOMOGAS site shows two previous consecutive refill status "delivery pending" and this one "D2B restriction". Earler too I got no refill between 18.03.11 and 15.07.11
Please help me get the refill soon and look into the matter.
My details are: Kailash Chandra Verma Consumer no.:28618 Mob: [protected]

Sir, My consumer no. is 125191 at Venkatesh Gas Service Adhoc at Nagpur. The Regulator is leaking heavily. Kindly look into the
Matter URGRNTLY

Thanks


Dr. R.P.Ugwekar
email: [protected]@gmail.com
mob: [protected]

Delivery man never carry a spring balance to check the weight of LPG Cylinders before taking delivery. In most of the cases the cylinder contains not more than one-third quantity of LPG.The distributor do not maintain any emergency Telephone Nos. for intimation regarding Gas Leakage. There is no Complain redressal management is available on 24 hrs. basis with the distributor. Name of Distributor - M/s. MAA Durga Gas Agency ( Distributor of "Indane"/Indian Oil Corporation) - Sayeed Commercial Complex, shop No. B-2, Murgasol, Asansol - 713303, Dist. Burdwan, West Bengal. - Name of Complainant - Sandip Mukherjee, G. T Road, Ushagram, Asansol - 713303, Mob. No. [protected], e-mail - [protected]@yahoo.com

Sir/Madam
It 's painful to inform , you that Indane gas Distributor of Nainwa Charging 405 Rs for each cylinder in karwar. we receive receipt for 381 Rs. When we asked the local supplier , he told that 25 rs is rural servies charges . Can you explain me About rural serives charges? my receipt slip is attached.If this charge is legal please make sure that in future this extra charge should be mentioned in receipt slip.

I have booked for refill of cylinder on 1st Nov 2011. As per the Gas agency, it should be delivered within 15 days, but its been 23 days still they are saying there is no load. We came to know that they are selling the cylinders in black market.

I dont bother they sell it to others, but need the cylinder on urgent basis as I am facing problem in boiling the milk for my 18 months child in midnight. This is not for the first time, every time when we book the cylinders they are doing so and sometimes the seal will be in broken state when the cylinder is delivered.

Even my mother-in-law booked the cylinder on the same day and they are also facing the same issue.

I tried escalating this issue with all the available no's, but no one is picking the call. Even tried the Area Manager (Lakshmi Narayan), Chennai from 11.55am till now on this number[protected], but no response.

Please treat this issue as urgent and do the needful. Thanks in advance.

Details :

Gas No : 1476, 15761

Sri Hari Indane Gas agency,
Pallikonda,
Vellore.

Mera Naam Neeraj Shrivastava Hai Mera Add-MJS College Ke Samne Swatantra Nagar A Block Diversion Road Bhind (M.P) PIN-477001 .Mera Consumer No 7852 Hai. Maine Gas Booking 11/11/11 Ko 8917 No Par Kiya Tha.Gas Refill Prapt Na Hone Ke Samband Maine Compliant No.221644.
Sikayat Karne Ke Bad Bhi Aaj Date 23/11/2011 Tak Gas Reffile Prapt Nahi Ho Saki Hai. Feedback Detail Dekhne Par Refill Deleverd Dikha Rahe Hai. Akhir Meri Booking Ki Refill Kisne Prapt Kee Hai.Ho Sake To Jankari Dene Ka Kast Karna. Yahi Meri Prarthna Hai.

Hi

This is to bring to your notice that I was cheated at Indian Oil Petrol Pump near hinjawadi flyover,pune. I told the attendant to fill up the tank but the attendent filled up for only Rs. 200. Then she said sorry for not filling it up full. This happened with me 15 days back. So I end up paying Rs 1600 for Tank full and Rs. 200. I thought it is fine she must not have heard when I said to fill the tank full. But again when I went to that Petrol Pump on 23/11/11, the same thing was repeated. This time I noticed that only Rs 200 is showing up and the litres have not moved from 0. I started shouting at that lady and told to call up the owner immediately. She said sorry for the incidence and told that she will pay up for Rs 200. Then I was sure that she has cheated me, I called the owner of the Petrol Pump and told him about this. But I very embarrassed with this whole episode. I would like you to take some strict action against them and I would for sure will never visit any Indian Oil Petrol Pump anymore.
EVEN I SUGGEST ALL MY FRIENDS TO FILL FUEL ON SHELL PETROL PUMP ONLY. ITS VERY DISGUSTING

URGENT REQUEST
After a family visit to USA during May - Nov 2011, I returned to Chennai on 4/11/2011. When I tried to book for an LPG refill cylinder with my Indane Gas Distributor, M/S. Prathana Gas Agency, No.37. Rajiv Gandhi Street, Moovarasampet, Madipakkam Chennai- 600091, I was told that due to non- booking of any cylinder during the past six months when my family was abroad, my account ( Consumer No. JE 10519) with them lapsed and it had to be revived by submitting address proof. I complied with this demand by furnishing all the required documents and booked for refill cylinder on 09/11/2011 when I was told that the supply would be made within 10 days. Till date, they have not supplied the refill cylinder.From 19/11/2011, every day when I telephone them they keep telling that it would take another wek or 10 days to deliver the cylinder at my residence.The persons who attend my calls do not even divulge their names and by rotation they give conflicting and contradictory excuses for the delay. They also insist that I should come to their godown and take delivery of the cylinder, if it is so urgent. I am a senior citizen having undergone bypass surgery and under regular medical supervision and medication.So, I am not in a position to physically exert myself . My repeated attempts to reach Indian Oil Corporation over phone to resolve the matter have also proved futile. The staff at the distributors were discourteous, indifferent and giving different reasons for the delay at different times. On 22/11/2011, they told they would raise an invoice and effect delivery today. Today they say that it will take another 10 days or I should go over and take delivery of the cylinder. This is baffling. I look forward to your kind help in putting an end to this harassment at the earliest.
Thanks and regards, M.S. Rajasekaran 23/11/[protected] AM)