Indian Oil Corporation [IOC] Complaints & Reviews

NEW CONSUMER NO : 40118
CITY GAS SERVICE
BASITHA ROAD, BELTOLA ; GUWAHATI -29

Dear Sir / Madam,
It is a case of Transfer from Kolkata to Guwahati.
I was forced to take the following which I objected. ...... The answer was " It is from the company " ..... You have to take it.
The items were
# Apron Rs 270/-
#Trolly Rs 199/-
# Hose Rs 150/-
#Flame Lighter Rs 160/-
The items belong to a company called " Seeralesh"

Smelling something wrong...... Under MRTP any company cannot dictate terms for purchase.

I WANT TO RETURN THESE ITEMS AND REQUEST FOR A REFUND

Regards
Debashis Nandy
C/o ~ Kunja Behari Das
House No : 113 ; Saurav Nagar
Beltola Tiniali
Guwahati

Dear sir,
You are requested to lodge my complain against Chokhani Gas Service, Nawalgarh, Jhunjhunu, Rajasthan. When we go get refill we have to face lot of problems some of these are mentioned below--

1. They don't book cylinders on phone from rural areas.

2. And when we go personally we have to face long queues even after that so many times we don't get in a single day.A farmer after spoiling whole day goes back home vacant hands it hurts.

3. The behaviour of the owner is so rude and ill-mannered.

4.They sell gas in black. If somebody goes to get a cylinder in black giving him extra money, he is given cylinder on priority basis.
And so on...

You are requested to forward my complain and to take action against him.
Thank you.





Complainant
Arun kumar
village -khicharon ki Dhani,
Po.-Nawalri,
Teh.- Nawalgarh
Distt.- Jhunjhunu
Rajasthan.333042
mobile no.- [protected]

Hi,

I am Nadeem Akhtar from Delhi. I have taken a domestic gas connection from AVERY GAS SERVICE (Indane). He was not given to us SYLINDER delivery on time even Delivery Boy Mr. Bhola Booked Cylinder on time by self ( I am aware from SMS received by service agency )but not providing cylinder delivery to us. We are call to this person many times after that he is provide cylinder & way of talking is very bad. Mr. Bhola book cylinder every 21 days period but providing to us once in 2 month without Customer copy.

Waiting for your positive response...

Name of Holder---Nadeem Akhtar
Connection No[protected]
Address-----199 –T H, Chandrapuri, Kailash Nagar Delhi

There is high misuse of Domestic LPG gas cylinders at kamla nagar market. Problem is - When these restaurants will take the domestic LPG cylinders for their commercial usage, then domestic consumer has to face the scacity of cylinders resulting in black marketing for LPG gas. Example there is new restaurant open at kamla nagar market. Its CHENNAI HOT CAFE, E-166 KAMLA NAGAR. This cafe has very good response from consumer but even though he not ready to pay for commercial cylinder. There is daily refill of 1 cylinder at this cafe. Therefore loss of 30 cylinders for 30 families per month. If one cafe gave this figure , what will we expect from big restaurants?

I have noticed a number of times and extra charge being added to my Credit Card when I have tanked up my car from this petrol station. While the credit card charges for filling fuel get reversed as per my credit card scheme (across all petrol pumps), its this one in particular where the charges continue to be there. When I verified with my credit card company I was told that these were additional service charges charged by the company!

Another thing i noticed that while fuel pumps are calibrated to fill the exact amount requested, these guys stop the pump at .98 or similar figure. When confronted they say that this is how it is. it is never exact. Am I a first time car user? its not a matter of the small figure for me, but the amount the company is saving tax free by cheating all its consumers! by the way, i get billed for the exact amount and not for .98

Sir,
its regarding non supply of LPG cylinder at rural area.
Sir i want to state that myself ravinder kumar residing at vill akera, near - dharuhera, distt- rewari. There is Lpg delivery stn is avialable at dharuhera, which is 10 km away frm my vill. The agency is not ready to give home delivery to my vill stating that there is problem to finding addresses in the village. But now in villages also house no. Allotted to each house, but then also they are not ready to provide home delivery. Kindly clerify...

I booked my LPG Gas Cylinder on 01/10/2011, but till date no supply has been made. My consumer No. is 25156 with North End Gas centre of Indane Gas at Prasadpur , Barasat, Dist. North 24 Parganas ,West Bengal.
Jashoda Ghosh , Nivedita Park South , P.O.- Hridaypur , North 24 PGS, West Bengal. PIN- 700127.

Subject: Gas Leakage Complaint

I am an Indane gas customer at Dwarka, Delhi.I had lodged a complaint regarding gas leakage so many times but still no action have been taken for it. I have been trying to call up my supply agency (Jai Jawan Gas Service, Dwarka, New Delhi) but phones are continuously busy. Even the emergency and the Indane helpline numbers are not being answered.
On my last complaint, a technician visited my house but still the problem persists.After that day, I have complained many a times but no response is received till yet.
Please take the necessary action.

Thanks,
Surbhi

Hi,


We had a gas connection transferred from Vishwanath gas agency: banashankhari, Bangalore, (Customer number : 64383) to seetha rama indane gas service, anekal, Bangalore (customer number : 3449).

We had this connection in Vishwanath agency for more than 3 years, but when we transferred to Seetha rama gas agency, we got one delivery and after that we were told that the connection got suspended.
When we contacted them, they said that all he documents were not submitted and we were told to submit the documents in the Anekal taluk office and get attestation on the gas passbook. Meanwhile we were told that we'll get 1 gas delivery till theses things are sorted out.

So i went to Anekal taluk office on 29th October and got the attestation from the taluk office. After that i went to Seetha rama gas agency for getting the gas delivery. We were told that we will not be given AANNYYY gas until the taluk people submit the go-ahead from them, not even 1 that we were promised.

This is soooooo frustrating. We had originally submitted the documents to Seetha rama people and they did not submit all the docs and our gas was suspended. Despite of that we did not complaint and went ahead and submitted the docs. Now we are told that we will not get anny connection with arrogance.

Is this the way you people mistreat your customers?

Regards,
Prem.
Phone : [protected].

I have submitted the documents required by Indane Gas Rajnandgaon to continue the supply of LPG Gas cylender in the month from the month of sept'11.

I have already submitted the documents 3 times but till the date I have not received any response from the Rajnandgaon Dieler and regarding the matter.

You are requested to look into the matter and continue my gas cylinder supply immediately. I am very much suffering due to this.

Regards,

Asish Kumar Chowdhury
Consumer No. - 7285
Kunjvihar Coloney
Rajnandgaon (C.G.)
Mobile No[protected]

sir, i am a consumer of indance gas for domestice purpose and have consumer No.3514. i have this connection in the name of my father Mr. Chiranji Lal. My copy of LPG has been filled up compelety and i contact several time in the gas agency to open a new gas copy for the same consumer No. but they told that the stock of new copies has been finished and you may come on next day. as i am a Governenmt employee and couldn't have extra time for these type of work, anyhow i met them after a few days but they repeated the same words. Now on 29.10.2011 i also meet to one of the staff member of this agency. he agreed to open a new gas copy but forced to purchase accessories from this agency. i just want to confirm whether it is necessary to purchase accessories every time whenever we have any queries. and also they don't pick up the phone when i call them for gas booking. thier phone has always been switched off.

Name- Dinesh Kumar, Name and address of distributer- Gharaunda Gas Service,
Add.- Dharamvir Colony, Gharaunda, Phurlak Road Gharaunda,
Karnal (M.No.[protected]) Karnal (Haryana)
Contact No.[protected]

Hello Sir/Madam,

I am an user of Indane Gas. I had done my gas booking on August 29, 2011. But I have not received the same yet. Whenever I try to contact my gas agency, the phone will be either busy or remain unattended most of the time. Finally when we contacted the agency , they told they will be distributing it yesterday (October 28, 2011). But again they did not do the same. We are suffering a lot without gas even after booking it in proper time.

Please do the needful for the same at the earliest. It is a humble request from us. The details regarding the gas agency can be found below:

Customer No.: 5656
Customer Name : Sivaraman T V, Thattayath (H), Muriyad
Distributor's Name: 43552
Distributor's Address: Truelight Indane Srevices, XII/548 B, Aloor, Thrissur Dt., Kerala - 680683 [Phone: 2727929, 3091982]

Regards
Sivaraman T V
Ph:[protected]

Sir,
We had booked for indane gas cylinder on 14.10.2011 online. Our consumer number is 67409 and the reference number is 212617. Till now cylinder is not delivered to us and when enquired the reply from the malavia avenue gas agency is that there is labour strike leading to delay in delivery. We had booked the cylinder after receiving the previous cylinder after 21 days, its now already 15 days over after online booking. On total its more than 35 days now. The staff in-charge reply that it will take few more days for cylinder delivery.
This issue needs your serious attention. Kindly look into the matter and make arrangements to send the cylinder as soon as possible. I will be thankful if you do the needful.
Syed Ibrahim.

Dear Sir,
My Consumer No. is 263748 and Name is Anshu C/o Naveen Kumar and my gas Booking date is 07/10/2011 but i did not get my Riffiled gas cylender.

with regards

Jitendra Chauhan
[protected]

I M SANDEEP MALIK FROM HARIDWAR. I TAKE A DOMESTIC GAS CONNECTION FROM INDANE GAS AGENCY NAMED HARIDWAR GAS AGENCIES SINGH DWAR KHANKHAL IN FEB 2011. HE WAS NOT GIVEN HOME DELIVERY TO ME & WAY OF TALKING IS VERY BAD. AND ALSO STILL 2ND CYLINDER IS PENDING.IF I ASKED FOR HOME DELIVERY THEN HE SAID TRANSFER UR CONNECTION TO ANOTHER GAS WHO WILL GIVE YOU HOME DELIVERY & ALSO HE WAS NOT GIVEN CYLINDER AFTER 21 DAYS.ALWAYS I HAVE TO PAY FOR HALF DAY LEAVE TO GET CYLINDER . PLZ LOOK INTO THE MATTER.

I am Dr. Ch. Ramesh Babu working as Veterinary Assistant Surgeon, Veterinary Dispensary, Tallur, Prakasam district, Andhra pradesh. I have booked gas cylinder on10.10.2011 by phone, they said tomorrow we will dispatch cylinder. After one week I made a call they told me that we came your house on 11.10.2011, but your house is locked. Indeed that day we are at home, not locked. My consumer No is SE005734. Gas agency is Sri Manga Indane gas Agency, Tallur. Hence, I request please take necessary action.

On 26/10/11 @ 12.10 noon I had filled up petrol of rs 500/- @ SRI MANIKESWARI SERVICE STATION, OPP YMCA ,NARAYANGUDA,DEALERS INDIAN OIL ,PHONE NO[protected], the bill particulars are as follows ,MC[protected]. BILL NO 007384, PETROL 6.7 LITRES RS 500/-, later after driving up to over 2 km 's my car started to jerk and started to stop while slowing down . This happened continuously @ every traffic island.
later in the evening @ 4.30 p.m I got the car checked up with a mechanic of MOBIL car services , he checked everything which was fine , then we got doubt over the petrol and started to collect some petrol from the car's engine in a small bottle and found to our shock that there was kerosene smell arising out of the petrol from the just filled in petrol @ above mentioned petrol pump. it's atrocious that such a thing should happen , and now my car is giving jerks , i need to get the petrol tank fully emptied and get the engine vacuum cleaned , and refill it with new fuel . This would cost me about rs 3000 to 4000 in all , should I suffer on account of this pump owner's mischief , I would like to claim mercenary damages plus time and prestige damages from this guy. I am ordinary citizen with a job in an quasi govt organisation , i do not have time to spare with car mechanics and all that stuff. All i want is that this complaint be seriously taken to its logical end ,get my car repairer and pay damages for inconvenience caused to me.
I have a sample of the petrol collected with me , i shall also send it to lab for tests , please suggest if you know any lab in Hyderabd/Secunderabd , who do the testing .

reply to [protected]@yahoo.co.in

My Indane gas consumer no:8434, Address: S.Ramanathan, no.6, E.V.P. Park Avenue, Ayyappanthangal, chennai - 56.

Our Distributor :

Sri Selvi Indane Gas Agency in Porur , Mrs Gunasundari(Proprietor), Plot No E 14, Arunachalam Nagar Karapakkam Near Panchayat Office, Bharathi Salai 2ND Street, Porur, Chennai - 600116

+[protected], 24761170

I have applied for the refill of gas cylinder before 1 month, we were waiting after the first registration, there is no response over the phone from the gas agency. We have visited the gas agency directly many times asking for the status of the delivery. They used to tell like, it will be delivered within 2 or 3 days everytime during our visit. Again we have booked for the gas for the second time, but still we haven't received it.

Kindly look into the complaint and take serious actions. Please make sure to deliver the gas asap.

Dear Sir,
My card no is S18715. I have booked for Gas on[protected]. Till now I have not received and whenever I enquired at their office they assured within two days. This is the story is repeating everyday. Also there is no systematic record to understand the status of serial no. This was doing by your support. Because I have written such complaints earlier. No action was done by you. So the same process is going on. Now here I want to know the status of Gas position and pl. give me my booking dates and delivery dates in your system of earlier.This message was sent by e-mail shown in IOCL site.But it was not received by your system.The Gas dealers phone mostly in out of order.It is a common problem. Everybody knows well. No action by company.

With Regards.
Sahadev/[protected]/ [protected]@yahoo.com

Ram Gas services, Bahadur Garh, authorised gas dealer of INDIAN OIL COORPORATION is cheating the customers by not book the gas cylinder on phone. They put the reciever on the table for the whole day due to which we are not able to book the cylinder and they black the cylinder. Today i went to agency and saw the same thing through my eyes that they have put reciever on table. kindly take the strict action against this agency.