[Resolved]  Indian Railway — I am not getting the refund of e ticket- cancellation done

Dear Sir or Madam

Please see my below data
Which is showing that from last more then 200 days I am not getting the refund of e ticket- cancellation done due to train late?
When I reach at Borivali station, Bombay at 7.15 am on 09/06/2008, we found the train is delay
and will came at 00.35 on 10/06/2008, =17hous and 20 min due to problem in rajasthan
please see the data below and help me


Dear Mr.laluprasad yadavJI- Rail way MinisterDear SIR, PLEASE ARRANGE TO SEND MY REFUND AS EARLY AS POSSIBLE=20+31+31+30+31+30+27=200 DAYS= 200*24= 4800 HOURS=4800*60=288000 MINUTSI HAD WROTE FIRST MAIL ON 10/06/2008, - FOR THAT PLEASE SEE AT THE LASTIN THIS MAILMaulesh patel <[protected]@yahoo.com> wrote:
Date: Tue, 10 Jun 2008 00:45:29 -0700 (PDT)
I am try to talk with Mr. Bharadwaj and Mr. Iswarsing on[protected] number every day but nobody lifting the phone any time, this no. and name is given by[protected].I think you are great people then god, God Blase you
Thank you,
Best REGARDS,

Maulesh R Patel - [protected] - TALK FREE NUMBER
--- On Tue, 12/16/08, Maulesh patel <[protected]@yahoo.com> wrote:From: Maulesh patel <[protected]@yahoo.com>
Subject: Fw: [Indian Railway Catering Tourism Corporation #8325] AutoReply: Fw: Re: till i have not get any refand -of cancellations of e-ticket-11th reminder
To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
Date: Tuesday, December 16, 2008, 11:38 AM
Dear Mr.Shobhakant Singh

Please do something

--- On Wed, 12/10/08, Maulesh patel <[protected]@yahoo.com> wrote:

From: Maulesh patel <[protected]@yahoo.com>
Subject: [Indian Railway Catering Tourism Corporation #8325] AutoReply: Fw: Re: till i have not get any refand -of cancellations of e-ticket-10th reminder
To: [protected]@irctc.co.in, [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Date: Wednesday, December 10, 2008, 3:49 PM



--- On Mon, 12/1/08, Maulesh patel <[protected]@yahoo.com> wrote:

From: Maulesh patel <[protected]@yahoo.com>
Subject: Fw: Re: [Indian Railway Catering Tourism Corporation #8325] AutoReply: Fw: Re: till i have not get any refand -of cancellations of e-ticket-9th reminder
To: [protected]@irctc.co.in, [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Date: Monday, December 1, 2008, 5:04 PM



--- On Wed, 11/26/08, Maulesh patel <[protected]@yahoo.com> wrote:

From: Maulesh patel <[protected]@yahoo.com>
Subject: Re: [Indian Railway Catering Tourism Corporation #8325] AutoReply: Fw: Re: till i have not get any refand -of cancellations of e-ticket-8th reminder
To: [protected]@irctc.co.in, [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Date: Wednesday, November 26, 2008, 12:53 PM

TDR NO.[protected], This no line as per your mail it is fax no. and always coming angege and if not then no bady attanding.CAN I KNOW YOUR ANSWER?



--- On Mon, 11/24/08, IRCTC Care Mail Distribution <[protected]@irctc.co.in> wrote:

From: IRCTC Care Mail Distribution <[protected]@irctc.co.in>
Subject: [Indian Railway Catering Tourism Corporation #8325] AutoReply: Fw: Re: till i have not get any refand -of cancellations of e-ticket-7th reminder
To: [protected]@yahoo.com
Date: Monday, November 24, 2008, 3:15 PM


Greetings,

This message has been automatically generated in response to the
creation of a trouble ticket regarding:
"Fw: Re: till i have not get any refand -of cancellations of
e-ticket-7th reminder",
a summary of which appears below.

There is no need to reply to this message right now. Your ticket has been
assigned an ID of [Indian Railway Catering Tourism Corporation #8325].

Please include the string:

[Indian Railway Catering Tourism Corporation #8325]

in the subject line of all future correspondence about this issue. To do so,
you may reply to this message.

Thank you,
[protected]@irctc.co.in

[protected][protected][protected][protected]
you are great ?
can you reply me ?
can i know the lalu prasad e mail/phone no/mobile no. ?

--- On Thu, 11/20/08, Maulesh patel <[protected]@yahoo.com> wrote:

From: Maulesh patel <[protected]@yahoo.com>
Subject: Re: till i have not get any refand -of cancellations of e-ticket-5th
reminder
To: "etickets" <[protected]@irctc.co.in>
Date: Thursday, November 20, 2008, 10:48 AM






TILL I HAVE NOT GET ANY REFUND OF CANCELLATIONS OF E-TICKET


--- On Fri, 6/27/08, etickets <[protected]@irctc.co.in> wrote:

From: etickets <[protected]@irctc.co.in>
Subject: Re: till i have not get any refand -of cancellations of e-ticket-5th
reminder
To: [protected]@yahoo.com
Date: Friday, June 27, 2008, 1:38 AM






Dear Customer,

Thanks for showing interest in our site. Kindly note that we have forwarded
your case to railways for the TDR process. Railways check all the matters and
decide what amount should be refunded and this all process takes 90 days or
more. Once the railways refunded your amount, we will credited to your same
account.

Thanks & Regards,
Shobhakant Singh
[protected]@irctc.co.in
www.irctc.co.in

----- Original Message -----
From: Maulesh patel
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Sent: Thursday, June 26, 2008 6:34 PM
Subject: Fw: till i have not get any refand -of cancellations of e-ticket-5th
reminder





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--- On Sat, 6/21/08, Maulesh patel <[protected]@yahoo.com> wrote:

From: Maulesh patel <[protected]@yahoo.com>
Subject: till i have not get any refand -of cancellations of e-ticket-4th
reminder
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Date: Saturday, June 21, 2008, 3:25 PM


TILL I HAVE NOT GET ANY REFUND OF CANCELLATIONS OF E-TICKET

Maulesh patel <[protected]@yahoo.com> wrote:
Date: Fri, 13 Jun 2008 05:43:51 -0700 (PDT)
From: Maulesh patel <[protected]@yahoo.com>
Subject: cancellations of e-ticket-3rd reminder
To: [protected]@irctc.co.in
CC: [protected]@irctc.co.in



Maulesh patel <[protected]@yahoo.com> wrote:
Date: Tue, 10 Jun 2008 01:02:15 -0700 (PDT)
From: Maulesh patel <[protected]@yahoo.com>
Subject: Fwd: Re: Email From IRCTC
To: [protected]@irctc.co.in



Maulesh patel <[protected]@yahoo.com> wrote:
Date: Tue, 10 Jun 2008 00:45:29 -0700 (PDT)
From: Maulesh patel <[protected]@yahoo.com>
Subject: Re: Email From IRCTC
To: [protected]@irctc.co.in
CC: [protected]@irctc.co.in


Dear Sir,

When I reach at Borivali at 7.15 am on 09/06/2008, we found the train is delay
and will came at 00.35 on 10/06/2008,

so I asked for cancelation of my e ticket
but he refuse,
and told us that you can do by net only and with in 48 hours,
finaly we take tickets of saurasta train at 9.00am,
I TRY BY NET FOR CANCELATION WHICH NOT POSSIBLE AND SHOWING CHART PRIPE
"Unable to retrieve due to communication failure".

NOW I WANT to cancel the e ticket the detail are as below,
Tra. ID : [protected],
PNR No : [protected]


Thank you,
Best REGARDS,

Maulesh R Patel


[protected]@irctc.co.in wrote:
















Dear Customer,
Thank you for using IRCTC's online rail reservation facility.
Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET
FROM YOUR Booked Tickets History page .You will carry this printout along with
the Original Photo Identity Card as mentioned in the ERS, while traveling. Both
these will be examined by ticket checking staff on stations/trains for
verification purpose.


Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.




Booking details:



PNR No
[protected]

Train No
2471
Train Name
SWARAJ EXPRESS

From
BVI
To
BRC

Date
[protected]
Class
SL

Boarding Point
BVI
Reservation Upto
BRC

Quota
General




S#
Name
Age
Sex
Seat/Berth
Coach
Status

1
MAULESH PATEL
40
Male
0041
S6
CONFIRM

2
SURENDRA
38
Male
0044
S6
CONFIRM

3
[censored]AL
32
Male
0042
S6
CONFIRM

Total Fare
00000585

For cancellation of your ticket, please log in to your account, select the PNR
you wish to cancel and cancel your ticket online. Cancellation of your e-Ticket
is possible only on the website www.irctc.co.in, and is NOT possible on PRS
Counters.Cancellation can be done till the time of chart preparation for the
train which is normally 4 to 6 hours before the scheduled departure of the train
from the train originating station.(For trains starting up to 12 in the
afternoon the chart preparation is usually done on the previous night).
You can cancel any of the passenger names from the list of passengers on this
ticket without affecting the ticket as a whole.I[censored]ser wants to cancel the
master passenger, any passenger in the same ticket can be opted as master
passenger by the user.
For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach
the nearest Railway Reservation Office with ?ElectronicReservation Slip? print
out and photo identity proof mentioned in the ?Electronic Reservation Slip? at
least 24 hours before the scheduled departure of train as per existing Railway
rules.
Once you have cancelled your ticket, the fresh details and changes made by you
will be available on the Cancelled e-Tickets History (as a link to site)The
refund amount due to you after cancellation will be credited back to the same
account which you had used for booking the ticket.
Now users can check their refund status online by clicking 'Refund
status' link after logging in.If by any reason you are unable to cancel your
ticket on the website till the time of charting and also unable to perform the
journey, please send a mail to [protected]@irctc.co.in at the earliest giving the
details of your claim .We will represent your case with the Railways Claims
Wing. However since this is a long drawn-out process. If the user wishes to
cancel his E-ticket, he can do so till the time of chart preparation for the
train (which is normally 4 to 6 hours before the scheduled departure of the
train from the train originating station.(For trains starting up to 12 noon the
chart preparation is usually done on the previous night). Similarly these and
any other claims/contingencies on this e-ticket may be conveyed to us at
[protected]@irctc.co.in for processing. For any further assistance, please contact
us at us at[protected] / 23345500 / 23344787 /
23344773 / 2334580 0 Fax No.23345900 or mail us at [protected]@irctc.co.in.
Just dial 139 from your landline, mobile & CDMA phones for railway
enquiries.



Warm Regards,
[protected]@irctc.co.in