[Resolved]  Indian Railway — Cleanliness and seating arrangement

I was coming from Mumbai to Tatanagar by Gitanjali superfast in AC3 Tier dated 29th Dec. 2008.
Coaches were so dirty (interrior as well as exterior) that it was not looking like AC coaches. There were side middle birth provision in which seatting is pathetic and it was creating problem to other people in the compartment to sit.
After paying good fair, I expect railway to improve upon cleanliness of coaches and hygine factor must improve. The coach B1 was so old that it was looking unsafe and very dull in apperance. I request railway to look into the coaches maintenance and painting technology. It should shine as India shining. Third point is pls remove all side middle births provided in EXp./ Superfast trains from AC coaches because after paying this much of money passangers expect good airy space as it were in the railways. Otherwise refund the amount to sufferers.

Thanks.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am traveling from Adilabad to Vijayawada in krishna exp on 15/8/09 in 3tier a/c in that i had identified some rats in a/c compatment.in a/c coach there is no maintance i felt so uneasy so i request authority to maintain clean.we are paying 823/- from adi-vij but there is no cleanleness

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information