[Resolved] Indian Railway — bad services | |
I boarded on 2317 Sealdah Amritsar Akal Takth from Asansol to Beas on 7th jan '09 and I got the seat no 60, 62, 64 at 3rd AC it was last seat near to door, I found that there is no restruction for anyone(people, beggers, vender) for passing the coach from one end to another. For the safty sake its very dangerous, attender openen the connected door at 6 am, most peoples from another sleeper coaches come for recharging their mobile, and using toilets and make its worse. its make the journey very disturbance. so i think there is no use of spending more amount for journey in AC class when there is no safty and comfort can provided by indian rail. regds satnam Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Ref: our Ticket no.24331011, PNR NO.[protected], Dt.23.6.2009
Dear Sir,
Since we really appreciate all steps that are taken by the Railways for improving conditions in trains and ensuring the satisfactions and, more importantly, the safety of passengers we deem it our duty to bring to your notice all the harassment we faced on the Jagannath Express on the night of June, 23 when we were going to Puri from Balasore witness the Rath Yatra and inaction of the railway and R.P.F. staff who did not respond to our appeal for help.
When the train reached Bhadrak station there was complete chaos as hordes of youth ticketless travesser invaded the sleeper compartment and forcibly asked passengers with bonafide tickets and reservations to vacate seats so that they could sit comfortably. In our compartment S 13 we were abused and ill treated by about 25 to 30 young hooligans. It was a nerve-wracking experience for all o[censored]s. At that time I managed at Jakhapura station to put through a call to Cuttack station enquiry No.[protected] and requested that R.P.F. and police staff be alerted to take action at Cuttack but nothing was done. When the train reached Cuttack but nothing was done. When the train reached Cuttack it halted for over 20 minutes but no action was taken even we went to the enquiry and lodged complaints personally.
In fact Sir, we found that the railway staff are grossly indifferent to such appeals for help and allow all types of miscreants to harass passenger in a shameless manner. We are deeply aggrieved and we pray that some action is taken after proper inquiry and fixation of responsibility.
We also feel during Rath Yatra time R.P.F. staff must be provided in more than full strength in all reserved compartment to deal with hooligans particularly at Bhadrak to Jajpur Road railway station.
We will be really happy if action is taken and in future other passengers do not face the harassment and trauma we had to face.
Thanking you.
Yours faithfully,
For
Dear Sir,
Since we really appreciate all steps that are taken by the Railways for improving conditions in trains and ensuring the satisfactions and, more importantly, the safety of passengers we deem it our duty to bring to your notice all the harassment we faced on the Jagannath Express on the night of June, 23 when we were going to Puri from Balasore witness the Rath Yatra and inaction of the railway and R.P.F. staff who did not respond to our appeal for help.
When the train reached Bhadrak station there was complete chaos as hordes of youth ticketless travesser invaded the sleeper compartment and forcibly asked passengers with bonafide tickets and reservations to vacate seats so that they could sit comfortably. In our compartment S 13 we were abused and ill treated by about 25 to 30 young hooligans. It was a nerve-wracking experience for all o[censored]s. At that time I managed at Jakhapura station to put through a call to Cuttack station enquiry No.[protected] and requested that R.P.F. and police staff be alerted to take action at Cuttack but nothing was done. When the train reached Cuttack but nothing was done. When the train reached Cuttack it halted for over 20 minutes but no action was taken even we went to the enquiry and lodged complaints personally.
In fact Sir, we found that the railway staff are grossly indifferent to such appeals for help and allow all types of miscreants to harass passenger in a shameless manner. We are deeply aggrieved and we pray that some action is taken after proper inquiry and fixation of responsibility.
We also feel during Rath Yatra time R.P.F. staff must be provided in more than full strength in all reserved compartment to deal with hooligans particularly at Bhadrak to Jajpur Road railway station.
We will be really happy if action is taken and in future other passengers do not face the harassment and trauma we had to face.
Thanking you.
Yours faithfully,
For
Ref.- PNR No.[protected] dtd.28/09/09
Sir,
On 28/09/09 I travelled from Ghy to Bolpur by Saraighat Express(Train No.- 2346) on A.C. 2A and my two Tickets was on RAC (Berth no. 45).I was travelling along with my wife and daughter.I do astonish to see how a train can start from Guwahati Station without a T.T.E. throughout the Train.No T.T.E. found till NJP Station, but with that T.T.E. no chart was available as no-body handover the chart.So, from Ghy to NJP though seats was available but as no T.T.E. was available so we had to travell by sitting on that sit only and after that as no chart was available so up to Bolpur I had to take the pain.I had made a writted complain also (Book No.-168, N.F.- SN 86, Serial No.13 dated.-28/09/09). You are taking money from the passenger but why you are not giving the service. I want that you have deduct the money from the T.T.E.s who were absent and I had to bear the pain and have to return to me.If you give punishment to those T.T.E.s then I will feel that these type complain has value.
Sir,
On 28/09/09 I travelled from Ghy to Bolpur by Saraighat Express(Train No.- 2346) on A.C. 2A and my two Tickets was on RAC (Berth no. 45).I was travelling along with my wife and daughter.I do astonish to see how a train can start from Guwahati Station without a T.T.E. throughout the Train.No T.T.E. found till NJP Station, but with that T.T.E. no chart was available as no-body handover the chart.So, from Ghy to NJP though seats was available but as no T.T.E. was available so we had to travell by sitting on that sit only and after that as no chart was available so up to Bolpur I had to take the pain.I had made a writted complain also (Book No.-168, N.F.- SN 86, Serial No.13 dated.-28/09/09). You are taking money from the passenger but why you are not giving the service. I want that you have deduct the money from the T.T.E.s who were absent and I had to bear the pain and have to return to me.If you give punishment to those T.T.E.s then I will feel that these type complain has value.
RAILWAY RPF — RAILWAY RPF INACTION
ON 03.12.2010 WHILE TRAVELLING BY SEALDAH DURANTO EXP (TRAIN NO 2260 TICKET PNR NO [protected],COACH A2,BERTH NO 43 & 45) TO KOLKATA MY WIFES LADIES PURSE CONTAINING VALUABLES (WORTH APPX Rs.70,000/-) CONTAINING JEWELLERY,CASH,MOBILE,KEYS,SPECTACLE WAS LIFTED WHILE BOARDING THE TRAIN OR WITHIN THE COMPARTMENT.DUE TO SHORTAGE OF TIME BEFORE DEPARTURE OF TRAIN ,INCIDENT COULD NOT BE REGISTERED AT NEW DELHI STATION RPF BUT SAME WAS REGISTERED WITH TRAIN MANAGER(COMP NO 600714 DTD 03.12.10). AT SEALDAH ALSO FIR WAS LODGED WITH SEALDAH GRPF COPY TO NEW DELHI GRPS( FIR NO GDE 252 DTD 04.12.10) ATTACHING COPY OF TICKET,TRAIN MANAGER COMPLAINT .AT SEALDAH I WAS ASKED TO ENQUIRE THE STATUS OF FIR AT NEW DELHI WHICH THEY WERE TO SEND TO NEW DELHI WITH THEIR COMMENTS.ON ARRIVAL AT NEW DELHI ON 12.12.2010 ON QUERRY ABOUT THE STATUS OF FIR I WAS TOLD THAT SAME IS NOT YET RECEIVED BY THEM.
THE RAILWAY RPF IS REQESTED TO INVESTIGATE THE INCIDENT AND RETURN THE BELONGINGS OR COMPENSATE.
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Dear Sir,
Since we really appreciate all steps that are taken by the Railways for improving conditions in trains and ensuring the satisfactions and, more importantly, the safety of passengers we deem it our duty to bring to your notice all the harassment we faced on the Jagannath Express on the night of June, 23 when we were going to Puri from Balasore witness the Rath Yatra and inaction of the railway and R.P.F. staff who did not respond to our appeal for help.
When the train reached Bhadrak station there was complete chaos as hordes of youth ticketless travesser invaded the sleeper compartment and forcibly asked passengers with bonafide tickets and reservations to vacate seats so that they could sit comfortably. In our compartment S 13 we were abused and ill treated by about 25 to 30 young hooligans. It was a nerve-wracking experience for all o[censored]s. At that time I managed at Jakhapura station to put through a call to Cuttack station enquiry No.[protected] and requested that R.P.F. and police staff be alerted to take action at Cuttack but nothing was done. When the train reached Cuttack but nothing was done. When the train reached Cuttack it halted for over 20 minutes but no action was taken even we went to the enquiry and lodged complaints personally.
In fact Sir, we found that the railway staff are grossly indifferent to such appeals for help and allow all types of miscreants to harass passenger in a shameless manner. We are deeply aggrieved and we pray that some action is taken after proper inquiry and fixation of responsibility.
We also feel during Rath Yatra time R.P.F. staff must be provided in more than full strength in all reserved compartment to deal with hooligans particularly at Bhadrak to Jajpur Road railway station.
We will be really happy if action is taken and in future other passengers do not face the harassment and trauma we had to face.
Thanking you.
Yours faithfully,
For
SOMANATH PATRA
NITAI GOUR SAMAL
LOKANATH BARIK
NALINI ACHARYA
SAMBHUNATH DAS