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[Resolved]  Indian Railway — Poor food & facilities in Rajdhani train

I, alongwith my family visited Mumbai from Delhi on 26.12.2008 in August Kranti Rajdhani (2953) (PNR no. [protected]). In the dinner served a dead mosquito was found in salad. The matter-paneer vegetable was half cooked and the peas were quite hard to eat. There was no water in Indian style tiolet throuhout and the western style toilet was not getting latched in as such both the toilets were not useable. The coach attendent was requested to call the manager or bring the complaint book but he didnot turn up. A feedback form was filled up but he same was trashed by the attendent.

I returned by the same train from Mumbai to Delhi on 04.01.2009 (PNR no. [protected]). The coach was extremely dirty and a rat was observed in the train right in the compartment. The panels, sides, roofs, curtains etc were extremely dirty, it seemed that these were not cleaned since long. The toilet walls were also extremely dirty.
The overall experiance in the Rajdhani Train was very poor.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  18 Comments     Updated: ShareTweet

Comments

Indian Railways — Theft in Mumbai Rajdhani

On 17 Dec, I and my wife along with our daughter were going from Mumbai to Delhi via Rajdhani Exp. We were in B8 coach. We were happy that we are going to meet our parents. My wife went to sleep on berth # 72, after Ratlam at around 12 in night, and at around 0130 HRS, she realized that someone has stole her handbag which contained jewels worth more than 1.5 lac. When she raised alarm, every body got up. But to my surprise, coach attendant was sleeping. We woke him up, but in place of doing any thing, he took me to Dy. T.C., who also was sleeping. We woke him up also. He simple took out pen and FIR application and started filling that out.

When I asked him that is there any police man or GRP in the train, he simply denied and told me that in Kota station GRP will come search the coach.

In Kota, on 2 GRP personnel came, who started asking me how much amount of money and jewelery was there in bag. The other GRP person was talking on wireless and telling every detail to the person on the other end.

When train started from Kota, I asked Dy. T.C. that where is the GRP, he told me that he informed the GRP and they did not come. When I tried to pull the chain, he asked me not to do that as GRP is in other coach and they will be coming here. After around 5 mins, when I asked about GRP, he told me that he has to see where they are. He left and then returned back with one constable after 5 mins who was in 1st AC. When we asked him to search the coach, he told us that it’s too late and he will do that in the morning. That constable simply left from the coach. Then Dy. T.C. handed over the FIR which was signed by Kota GRP and he also left and went to sleep.

Then coach attendant also left and went in other coach to sleep. In this whole incidence, no body even helped us. They were trying to escape from their duty and no one did any thing. I have no answer to any questions like:

• Why coach attendant was sleeping in corner?
• Why T.C. was not interested in searching the bag but he was more interested in filing the FIR?
• Why did he tell me lie that GRP will come and search the coach?
• Why did he tell me the GRP is in some other coach when there were no GRP personnel?
• What is the security for general public in such a good train?
• Whose responsibility is to handle the robbery or theft in the train?
• How can any person who is not a passenger enter into Rajdhani?
• What is the assurance that it was not stole by any railway staff/contractor?
• What is the responsibility of GRP? Is it to help general public or to rob them and take their share from robbers?


Although we cried a lot and asked them repeatedly to help and search the coach, no body like coach attendant, Dy. T.C., GRP came to help us. It seems that they were connived with each other and hence were more concern for their share of money than helping us. Please take serious action on these people and try to help us to get our belongings back.

If this is the kind of security or the response from police general people will get, then how can they feel secure in their own country? This might be just one incidence which I am trying to report through your news channel but there might be hundreds of thousands of cases which might go unnoticed or unreported.

Using your channel as medium, I wanted to let every body in this country know that there are no safety measures in Railways and you will find crooks everywhere. Just because anybody is going by Rajdhani, doesn’t make him more secure or more relax person as it can happen to anybody anywhere.

It has been more than 15 days and despite being giving the written complaints, nobody has taken any action. For a middle class person, this loss is huge. I have suffered a lot due to this theft. I would like to request every body to take utmost care of their belongings while travelling. As Indian Railway can never raise from the level it was 50 years ago. It is still in the same place as of that time. Nobody will come to your help. GRP is just for the namesake. They are good for nothing. Every body is busy for getting their share of money from the robbery.Still they call India as JAI HIND...
I found the Bangalore-Ernakulam express to be equally very dirty.With tiny cockroaches, remanant of food on the window base. In fact everything about the Indian Rail is stinking and dirty. What makes the Indians live in filth? You see a beautiful villa and next to it is the slum. Being a Singaporean Indian, i am ashamed to read comments from the tourist in some of the blogs.WHEN WILL INDIA DO SOMETHING ABOUT CLEANLINESS and GETTING RID OF THE OLD TRAIN SYSTEM. Will it take another 20 years for India to be a clean city?
Sir,

The train number 4005 (LICHCHAVI EXP) is running too much late these days.
It was running timely when starting from Samastipur. Now train has been extended to Sitamarhi, after that journey from this train to Delhi has become headache. Now train is running 10-12 hours late regularly when coming from Samastipur to New Delhi.

Why railway administrator is not taking care of this train?
May I expect the train will run on time.

Thanks
Badre Alam
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HI I am kunal and m agree with them as we need more to do to clean train nd surroundings.it is good for us as well as for tourist.Indian train are very slow also.we need to modernise it also.pasangers are puuting there money as well as time for travel so they need comfort and safe journey.railway ministers should not only think about progress of their own state.they are working for indian railways not for one state.moreover we are equally responsible for dirt around the train as we just feel we are the king and to clean is duty of railway staffs.more awareness and less rush in train can solve all these problems.
i have had similar experiences.
i was travelling in rajdhani exp from nagpur to delhi in 2nd AC coach.
the food was aweful and there were bed bugs in the bed sheets.
the staff was rude and also demanded tip.
i wonder if anything happens if we file complaints again them.
Food is not good, not tasty, , the vendors they only bring only tea and not other items...and tea contains no or very less milk and chalo dudh nehi dalte hain to kam se kam chini to dal do wo bhi nehi hota hai...plesse do some thing for this...and there is more problem more trains should be started as no room problem is very frequent...
I feel sorry for ur loss, but I am amazed that same thing happened with my friend, between 12 to 2 am her purse was stolen, it contained lots of money and jewellery. she said perhaps in ratlam somebody may have come and stolen it. they pulled chain in kota, asked police but no help.

Railway Quarters — Dirty Railway Admin

1. In Rainy season all drainage water will come in to home(quaters).

2. No Water Facility (including drinking).

3. No Street Light Facility.

4. All Quaters are damaged.

etc....
Hi,

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]
Hi,

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]
Hi,

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]
Coch No: S2
Seat No: 54
Hi,

Subject : Special Food 55/ Rs In Indian Railway Train ie not more than 20 / Rs Cost

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]
Coch No: S2
Seat No: 54
my brother traveled by awadh-aasam train from Mujjafarpur to siwan, but no had place to get in any copartment, bcoz the army men who are also travelled, they didnot give any body to get inside of any compartment, they speak always that the train are 'mere baap ki jaagir hai' so other people got very trouble, bcoz of army men, so bcoz of this i will never support from today any armymen.

FOOD ITEM — NO CLEANLINESS IN FOOD

Sir,

I am Venkatesh working in ITPL white field Bangalore, the complaint is, there is a hotel in back gate of ITPL naming Manjunatha Hotel, today i went for breakfast, i took Vada & Sambar, after having 10% of my breakfast, i found a rigid PIN in that, i told about it to owner of hotel, he answered negligently, and told what ever u want to do u can do dont tell all those things, when i told i am going to complaint, he told i know how to handle all those things, u do what u wanted to, actually i expected a smooth response from him, and a cleanness in food for next time onwards, i shocked from his answers,

so please register my compliant and please take the appropriate action on the hotel.

Thanking You

Venkatesh Jagatap
shaktipunj express is really dirty which runs from jabalpur to howrah.
the washbasins have no or very less water and sometimes the water provided is very dirty too
the toilet walls are pale and look like they have not been cleaned for years .
foul smell always come out from the toilet but they never bother to clean it.
the train stops at the middle of forests and gets just too late.
the train food is so stale and ugly to eat.
sometimes the fan does not work so one has to just tolerate the scorching sun and also the lights are too dim for anyone to read.
the compartments are really dirty and the seats never gets cleaned.
the window panes have dirty yellow patches and are so very dirty to touch.
thefts are also there so no one can be very sure for his footwears.
PLZ DO SOMETHING GOOD FOR THIS TRAIN

Indian Railway — food

i was a traveller from Kottayam to Bangalore by Kochuveli express, the food supplied in the train is so hopeless. There is no proper checking of the quality of the food. The qualiaty control must be activated properly.
I was bed ridden due to severe stomach ache and loose motion for 4 days.
after taking vegetable pulav from the Railway kitchen. My sister who travelled on Ernakulm Express on 29th Morning also had similar problem after taking fried rice.
Too much vendors are entering the compartment with food items, shouting and disturbing during the sleeping time.
TTR not taking care o[censored]nauthorized passengers in reservation compartments who occupy the reserved seats and disturbing the passengers.
Hi, as tired by the food quality from pantry I tried food from http://merafoodchoice.com/ and was happy about my decision
I am completly agree wiith you. I also faced the same problem. Then my friend suggesed me travelkhana to book food online.I really appreciate their services and food quality is too good.I think you should try once.

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